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Content Senior Writer at Clearlink

Writes and maintains authoritative internet-related content, researching topics, interviewing sources, applying SEO, and improving content performance.

Senior Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Senior Staff Writer

HighSpeedInternet.com is seeking a versatile writer who brings a combination of content expertise and marketing instincts to write for and residential internet.

We’re looking for a driven, experienced copywriter who cares about user experience. In this role, you’ll dive into researching an array of verticals, take complicated topics and transition them into easy-to-read copy. You’ll produce everything from quality how-to guides to in-depth articles and detailed comparisons of tools and services that help business owners grow their company. You’ll be encouraged to lean into AI as a tool to help you create more content that is grounded in data and localized for users in every part of the country.

Experience and proficiency in SEO best practices are essential, but there’s more! As we grow audiences in email and social channels, we want to expand beyond SEO. That means we are after an individual with a creative, passionate mentality that probably already uses AI daily but still loves putting their personal touch on everything they do.

Clearlink is a remote-friendly company, prioritizing virtual and in-person collaboration. This is a remote-first role for candidates who are located outside of Utah and outside of commuting distance. For candidates residing within 50 miles of our Salt Lake City, Utah office, a hybrid schedule of 2-3 days in-office is required.

The Impact You Will Make

  • Research topics in the Internet space and turn that information into useful, engaging, authoritative stories
  • Pitch ideas that align with website strategy and expertise
  • Use AI to create new story ideas, angles and data-driven content
  • Develop sources and conduct interviews
  • Maintain existing content to make sure it remains up-to-date and accurate and meets content quality standards
  • Ensure content aligns with brand voice, positioning, and project type
  • Collaborate with managing editor, brand director, SEO specialists, project managers, and designers to own strategic projects
  • Balance numerous tasks, including writing new pieces, rewrites of existing content, and smaller updates
  • Own high-priority, high-impact writing projects
  • Track and analyze the performance of content, making recommendations to improve performance
  • Stay up to date on digital marketing and UX best practices and help share standard methodologies with other team members

What You Bring

  • 6+ years’ experience in journalism, content marketing, or related field
  • Established expertise in writing, with a strong portfolio of consumer-focused content
  • An established understanding of, and use of, AI in your workflow
  • Ability to quickly research and write clean, in-depth content that requires minimal editing
  • Solid communication and organizational skills
  • Ability to take and provide constructive feedback
  • Strong grasp of marketing trends and UX and SEO best practices
  • Excellent spelling and grammar skills
  • Solid understanding of AP style, Google Analytics and/or other analytics platforms
  • Experience with Google Suite, Microsoft Excel, Adobe Acrobat, Airtable, or similar software applications

Perks That Set Us Apart

  • 🩺 Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
  • 💰 Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
  • 🧘‍♀️ Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
  • 🏝️ Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
  • 👶🏻 Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 9 weeks after one year of employment.
  • ✈️ Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
  • 🧑‍💻 Flex Schedule: This role is remote-first, with a hybrid requirement for team members located within a 50-mile radius of our Salt Lake City, Utah office. For locals, expect in-office collaboration on Tuesdays and Thursdays, with Wednesdays designated as a flex day based on team and manager needs. Remaining workdays are remote, depending on role requirements.
  • 🛟 Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).
  • 🤝 Employee Resource Groups (ERGs): Join us in fostering connections, celebrating diversity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink.

  • Once your application is submitted, we will review it and be in touch
  • 30-min phone call with the Recruiting Team
  • 30-min - 1 hour interview with the Hiring Manager
  • 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

#LI-Remote

#LI-AC3

Why Work For Us

Since 2001, Clearlink has been dedicated to fostering growth and embracing opportunities. Our mission is to strengthen our workforce to build brands that guide users and customers toward decisions that enhance their lives. We encourage our employees to “Act as an Owner” – to voice their thoughts, share innovative ideas, and authentically bring their whole selves to work. Join us in our forward-thinking and inclusive community, where your expertise, background, and unique perspective are always valued.

Clearlink Partners & Awards:

  • Partnered with The Period Project for easy access to menstrual hygiene products.
  • Awarded the 2022 Shatter List for breaking glass ceilings in technology.
  • Received the 2023 Women’s Leadership Institute Award, pledging to elevate women’s leadership.

Clearlink Values (CLEAR):

  • Create Community
  • Learn & Grow
  • Embrace Opportunity
  • Act Like An Owner
  • Respect Every Person

Committed to accessibility, we encourage you to share any accommodation needs during the application or employment process. Your unique strengths matter, and we are dedicated to providing the necessary support for your success at Clearlink.

Read the full description
Content Product Documentation Writer at Fundraise Up

Writes, updates, and maintains clear English product documentation for Fundraise Up customers based on product behavior and releases.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Spain Remote
  • Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

  • Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
  • Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
  • The feedback queue — live articles stay correct; feedback comes in, you triage and fix
  • The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
  • Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

  • Turn a feature spec into a published article that goes live the day the release does
  • Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
  • Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
  • Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
  • Refactor older content that no longer meets the standard, as release work allows
  • Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
  • Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

  • 3+ years of experience writing technical or product documentation, or tech content
  • Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
  • Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
  • Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
  • Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
  • Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
  • Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
  • Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

  • Deeper experience with REST APIs and developer-facing documentation
  • Background in editing — leading or contributing to an editorial process
  • Experience in product marketing or UX writing
  • Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,500 - €4,000 gross per month.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 23 paid vacation days per year
  • 11 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
  • Co-working
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Content Product Documentation Writer at Fundraise Up

Writes, updates, and manages customer-facing product documentation in clear English based on product behavior and releases.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Portugal, Remote
  • Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

  • Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
  • Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
  • The feedback queue — live articles stay correct; feedback comes in, you triage and fix
  • The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
  • Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

  • Turn a feature spec into a published article that goes live the day the release does
  • Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
  • Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
  • Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
  • Refactor older content that no longer meets the standard, as release work allows
  • Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
  • Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

  • 3+ years of experience writing technical or product documentation, or tech content
  • Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
  • Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
  • Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
  • Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
  • Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
  • Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
  • Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

  • Deeper experience with REST APIs and developer-facing documentation
  • Background in editing — leading or contributing to an editorial process
  • Experience in product marketing or UX writing
  • Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,200 - €3,800 gross per month.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 22 paid vacation days per year
  • Up to 14 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.
  • €50 monthly allowance to cover internet and mobile phone expenses

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Content Product Documentation Writer at Fundraise Up

Writes, updates, and maintains clear customer-facing product documentation in English for a complex fundraising platform.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Poland Remote
  • Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

  • Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
  • Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
  • The feedback queue — live articles stay correct; feedback comes in, you triage and fix
  • The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
  • Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

  • Turn a feature spec into a published article that goes live the day the release does
  • Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
  • Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
  • Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
  • Refactor older content that no longer meets the standard, as release work allows
  • Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
  • Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

  • 3+ years of experience writing technical or product documentation, or tech content
  • Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
  • Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
  • Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
  • Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
  • Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
  • Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
  • Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

  • Deeper experience with REST APIs and developer-facing documentation
  • Background in editing — leading or contributing to an editorial process
  • Experience in product marketing or UX writing
  • Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €2,500 - €3,000 gross per month.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses (50% reimbursement, up to $1,000 annually).
  • Relevant professional education (100% reimbursement, up to $1,500 annually).
  • Gym or swimming pool (50% reimbursement, up to $500 annually).
  • Co-working (up to $250 monthly).
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Content Product Documentation Writer at Fundraise Up

Writes, maintains, and updates customer-facing product documentation in clear English for Fundraise Up’s fundraising platform.

Senior Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Spain Remote
  • Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

  • Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
  • Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
  • The feedback queue — live articles stay correct; feedback comes in, you triage and fix
  • The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
  • Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

  • Turn a feature spec into a published article that goes live the day the release does
  • Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
  • Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
  • Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
  • Refactor older content that no longer meets the standard, as release work allows
  • Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
  • Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

  • 3+ years of experience writing technical or product documentation, or tech content
  • Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
  • Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
  • Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
  • Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
  • Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
  • Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
  • Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

  • Deeper experience with REST APIs and developer-facing documentation
  • Background in editing — leading or contributing to an editorial process
  • Experience in product marketing or UX writing
  • Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,500 - €4,000 gross per month.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 23 paid vacation days per year
  • 11 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
  • Co-working
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Content Product Documentation Writer at Fundraise Up

Writes, maintains, and updates customer-facing product documentation in clear English based on product behavior and releases.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Portugal, Remote
  • Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

  • Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
  • Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
  • The feedback queue — live articles stay correct; feedback comes in, you triage and fix
  • The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
  • Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

  • Turn a feature spec into a published article that goes live the day the release does
  • Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
  • Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
  • Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
  • Refactor older content that no longer meets the standard, as release work allows
  • Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
  • Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

  • 3+ years of experience writing technical or product documentation, or tech content
  • Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
  • Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
  • Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
  • Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
  • Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
  • Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
  • Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

  • Deeper experience with REST APIs and developer-facing documentation
  • Background in editing — leading or contributing to an editorial process
  • Experience in product marketing or UX writing
  • Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,200 - €3,800 gross per month.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 22 paid vacation days per year
  • Up to 14 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.
  • €50 monthly allowance to cover internet and mobile phone expenses

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Content Product Documentation Writer at Fundraise Up

Writes, updates, and maintains customer-facing product documentation in clear English for Fundraise Up releases and features.

Mid Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Poland Remote
  • Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

  • Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
  • Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
  • The feedback queue — live articles stay correct; feedback comes in, you triage and fix
  • The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
  • Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

  • Turn a feature spec into a published article that goes live the day the release does
  • Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
  • Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
  • Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
  • Refactor older content that no longer meets the standard, as release work allows
  • Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
  • Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

  • 3+ years of experience writing technical or product documentation, or tech content
  • Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
  • Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
  • Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
  • Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
  • Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
  • Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
  • Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

  • Deeper experience with REST APIs and developer-facing documentation
  • Background in editing — leading or contributing to an editorial process
  • Experience in product marketing or UX writing
  • Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €2,500 - €3,000 gross per month.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses (50% reimbursement, up to $1,000 annually).
  • Relevant professional education (100% reimbursement, up to $1,500 annually).
  • Gym or swimming pool (50% reimbursement, up to $500 annually).
  • Co-working (up to $250 monthly).
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Content Social Media Video Editor

Edits short-form video content for LinkedIn focused on marketing and design topics.

Junior Posted 1 day ago Himalayas
What this role involves
We’re looking for a video editor to help create sharp, premium LinkedIn videos about A/B testing, CRO, landing pages, and design.
Read the full description
Content Content Editor at Donorbox

Edits and proofreads blog content, researches trending topics, creates content briefs, and collaborates with writers to ensure quality, clarity, and SEO optimization for a nonprofit fundraising platform.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Donorbox

Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to raise over $4 billion in donations. 🚀

Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries. In 2026, Donorbox was named by Built In as one of the Best Places to Work in Washington, DC.

🏅 Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews — a reflection of the care our team puts into building products that nonprofits trust.

The Role

We are seeking a highly skilled and detail-oriented Content Marketer and Editor to join our team. The Individual will be responsible for researching and creating impactful, relevant blog topics to be written about, proofreading, editing, and formatting various types of written content to ensure clarity, accuracy, style consistency, and optimization for AI search engines (AEO/AIO). This role requires excellent grammar skills, strong attention to detail, and the ability to collaborate effectively with writers and other team members to enhance both traditional SEO and LLM visibility.

Responsibilities

  • Researching trending industry blog topics that are of the highlight, and based on keyword research that has been provided by the SEO team.
  • Working with the SEO specialist to get new and relevant keywords every month
  • Creating blog briefs via thorough research (at least 4-6 every week)
  • Reviewing and editing written content, including articles, blog posts and other marketing materials, to ensure grammatical accuracy, clarity, and consistency
  • Checking for accurate spelling, punctuation, and syntax, making necessary corrections as required.
  • Ensuring that content adheres to the prescribed style guide and maintains brand voice and tone.
  • Collaborating with writers to provide constructive feedback on content and helping to improve overall quality.
  • Conducting thorough fact-checking to verify the accuracy and credibility of information presented.
  • Making recommendations for content enhancements, such as restructuring paragraphs, clarifying points, or adding supplementary information.
  • Moving the final blog drafts to WordPress after the full editing process has been undertaken.
  • Creating title images for blogs with guidance from the graphic designer.
  • Publishing blogs and conducting a final review.
  • Creating and sending the blog newsletter on a monthly basis.
  • Structuring content using answer-engine-friendly formatting (e.g.  direct answers, concise takeaways, FAQ sections, and structured schema) to maximize citations across LLMs and AI search engines.
  • Updating existing blogs - with recent data, stats/facts, examples, product information, title image, and for AEO/SEO optimization
  • Conducting ongoing AEO and AIO analysis and experimentation to drive brand recommendations and visibility in AI-driven search environments.
  • Writing product-based blogs for new launches
  • Working on email marketing content & banner content for new launches
  • Building email campaigns on Active Campaign and scheduling these
  • Working with the Tech team to collect customer data for email campaigns
  • Identifying and applying new trends of AEO/SEO.
  • Learning and executing various trending content strategies that are working in the current trend.
  • Assisting with monthly performance reporting  (using GSC and GA4)
  • Conducting market research tasks

Qualifications & Experience

  • Bachelor’s degree in English, Journalism, Communications, or a related field.
  • Proven experience as a Content Editor, Copy Editor, or similar role, with a strong portfolio of editing samples : 5 to 7 years experience.
  • Exceptional command of written English, including excellent grammar, spelling, and punctuation skills.
  • Strong attention to detail and ability to spot errors or inconsistencies quickly.
  • Understanding of Answer Engine Optimization (AEO) and AI Optimization (AIO) concepts, including structuring content for LLM visibility and search citations.
  • Familiarity with SEO, what makes great content, updated best practices and the ability to optimize content accordingly.
  • Excellent time management skills and ability to meet tight deadlines without compromising quality.
  • Strong communication skills and ability to provide constructive feedback to writers.
  • Ability to work collaboratively in a team environment.
  • Experience working in a fast-paced environment, prioritizing tasks efficiently.

Details

  • Fully remote based in South Africa
  • Salary: $30-50k USD, depending on experience and location

Benefits & Perks

  • Fully remote work from the comfort of your home
  • Eligibility for employee equity plan (stock options)
  • Reimbursement package for home office expenses and professional development, up to $1.5k
  • Generous time off policy of 21 days (birthday included 🎉), 8 holidays of your choice, and 2 paid volunteer days
  • Wellness program with fitness and mindfulness classes
  • Love your work and our mission of serving nonprofits!

The Application Process

We have 6 stages:

  1. Apply here and fill out our questions to tell us about you!
  2. Prescreen Call with the Talent Team
  3. Interview with Hiring Manager
  4. Assignment
  5. Panel/Final Interview
  6. Background & Reference Checks

If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!

Read the full description
Content Software Technical Writer at SugarCRM

Creates and maintains technical documentation including user guides, release notes, and knowledge articles while building product expertise across SugarAI's CRM platform.

Mid Posted 1 day ago RemoteFirstJobs Product
What this role involves

About SugarAI

SugarAI is redefining CRM for the age of AI.

We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.

More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.

Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.

If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.

Where You Fit In

We are seeking a curious, sharp, and detail-oriented Technical Writer to join our Knowledge Management team, where you’ll create clear and comprehensive documentation for customers, partners, and employees while helping drive the adoption of AI-powered tools and innovative workflows that improve how we work and deliver content.

As part of SugarAI’s Product organization, you’ll work closely with Product Managers, Engineers, Designers, and other teams throughout the product development lifecycle. You’ll participate in product discussions, build strong product expertise to champion the user’s perspective, and provide product expertise.

Ideal candidates will need to have a background in software and experience in technical writing and a willingness to explore smarter ways of working to improve how knowledge is created, maintained, and delivered. Strong writing, critical thinking, and sound judgment are essential to ensuring our content remains accurate, useful, and trusted.

This position is a unique opportunity to contribute to the evolution of our Knowledge Management practices and help shape the future of SugarAI products!

Impact You Will Make:

  • Create and publish clear, high-quality product content, including user guides, release notes, knowledge articles, troubleshooting guidance, and best practices

  • Build deep product expertise and serve as a trusted subject matter expert for the Sugar products you support

  • Participate in product grooming, design reviews, demos, and release activities to understand new capabilities and advocate for the user

  • Partner with Product, Engineering, UX, and Support to identify gaps, influence product improvements, and enhance the customer experience

  • Turn complex technical concepts into simple, useful, and easy-to-understand content, while contributing to improvements in SugarAI’s support experience

  • Develop templates, reusable skills, and automated workflows to improve content quality, consistency, and team efficiency

What You Will Bring:

  • 2+ years of experience as a software technical writer, software developer, CRM administrator, marketing automation administrator, technical support engineer, or in a related role

  • Enthusiasm for educating customers and ability to create clear, user-centric content

  • Strong attention to detail, with excellent grammar, writing, and communication skills

  • Ability to communicate clearly and concisely with all levels of application users, including end users, administrators, and developers

  • A strong focus on user needs and a passion for building excellent software experiences

  • Confidence managing projects independently while also contributing effectively as part of a collaborative team

  • A 4-year degree or equivalent practical experience

Preferred Qualifications:

  • In-depth understanding of Sugar Sell, Sugar Serve, Sugar Market, and related applications

  • Experience contributing to software feature planning

  • Working knowledge of Linux, Apache, MySQL, PHP and other web application technologies

$76,200 - $102,900 a year

Expected salary range, depending on experience.

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we’re dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

¡       Excellent healthcare package for you and your family

·       Savings and Investment – 401(k) match

¡       Unlimited Paid Time Off

¡       Paid Parental Leave

¡       Online Legal Services (Rocket Lawyer)

¡       Financial Planning Services (Origin)

¡       Discounted Pet Insurance (Embrace Pet Insurance)

¡       Corporate Benefit Program (Working Advantage).  This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public

¡       Health and Wellness Reimbursement Program

¡       Travel Discounts

¡       Educational Resources - Career & Personal Development Program

¡       Employee Referral Bonus Program

¡       We are a merit-based company - many opportunities to learn, excel and grow your career!

If you require a reasonable accommodation to search for a job opening or submit an application, please call +1 (877) 842-7276 with your request and contact information.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Content Software Technical Writer at SugarCRM

Technical writer creates product documentation, user guides, and knowledge articles for CRM software while building deep product expertise across the development lifecycle.

Mid Posted 1 day ago RemoteFirstJobs Product
What this role involves

About SugarAI

SugarAI is redefining CRM for the age of AI.

We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.

More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.

Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.

If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.

Where You Fit In

We are seeking a curious, sharp, and detail-oriented Technical Writer to join our Knowledge Management team, where you’ll create clear and comprehensive documentation for customers, partners, and employees while helping drive the adoption of AI-powered tools and innovative workflows that improve how we work and deliver content.

As part of SugarAI’s Product organization, you’ll work closely with Product Managers, Engineers, Designers, and other teams throughout the product development lifecycle. You’ll participate in product discussions, build strong product expertise to champion the user’s perspective, and provide product expertise.

Ideal candidates will need to have a background in software and experience in technical writing and a willingness to explore smarter ways of working to improve how knowledge is created, maintained, and delivered. Strong writing, critical thinking, and sound judgment are essential to ensuring our content remains accurate, useful, and trusted.

This position is a unique opportunity to contribute to the evolution of our Knowledge Management practices and help shape the future of SugarAI products!

Impact You Will Make:

  • Create and publish clear, high-quality product content, including user guides, release notes, knowledge articles, troubleshooting guidance, and best practices

  • Build deep product expertise and serve as a trusted subject matter expert for the Sugar products you support

  • Participate in product grooming, design reviews, demos, and release activities to understand new capabilities and advocate for the user

  • Partner with Product, Engineering, UX, and Support to identify gaps, influence product improvements, and enhance the customer experience

  • Turn complex technical concepts into simple, useful, and easy-to-understand content, while contributing to improvements in SugarAI’s support experience

  • Develop templates, reusable skills, and automated workflows to improve content quality, consistency, and team efficiency

What You Will Bring:

  • 2+ years of experience as a software technical writer, software developer, CRM administrator, marketing automation administrator, technical support engineer, or in a related role

  • Enthusiasm for educating customers and ability to create clear, user-centric content

  • Strong attention to detail, with excellent grammar, writing, and communication skills

  • Ability to communicate clearly and concisely with all levels of application users, including end users, administrators, and developers

  • A strong focus on user needs and a passion for building excellent software experiences

  • Confidence managing projects independently while also contributing effectively as part of a collaborative team

  • A 4-year degree or equivalent practical experience

Preferred Qualifications:

  • In-depth understanding of Sugar Sell, Sugar Serve, Sugar Market, and related applications

  • Experience contributing to software feature planning

  • Working knowledge of Linux, Apache, MySQL, PHP and other web application technologies

$76,200 - $102,900 a year

Expected salary range, depending on experience.

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we’re dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

¡       Excellent healthcare package for you and your family

·       Savings and Investment – 401(k) match

¡       Unlimited Paid Time Off

¡       Paid Parental Leave

¡       Online Legal Services (Rocket Lawyer)

¡       Financial Planning Services (Origin)

¡       Discounted Pet Insurance (Embrace Pet Insurance)

¡       Corporate Benefit Program (Working Advantage).  This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public

¡       Health and Wellness Reimbursement Program

¡       Travel Discounts

¡       Educational Resources - Career & Personal Development Program

¡       Employee Referral Bonus Program

¡       We are a merit-based company - many opportunities to learn, excel and grow your career!

If you require a reasonable accommodation to search for a job opening or submit an application, please call +1 (877) 842-7276 with your request and contact information.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Content Remote Copywriter at TubeScience

Write direct-response video ad copy and scripts for DTC/e-commerce brands across Meta, TikTok, and YouTube, iterating based on performance data.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

[WANTED] Remote Copywriter - Bring the Words, We’ll Bring the Data

📍 Location: Remote, U.S

💰 Full-Time  ·  Hourly

🚀 About TubeScience

Founded in 2016, TubeScience is creative strategy and production company that builds high-performing video ads for direct-to-consumer and e-commerce brands. We combine data, direct-response principles, and creative craft to help our clients scale profitably on Meta, TikTok, YouTube, and beyond. Our teams move fast, test constantly, and care deeply about the words and ideas that make people stop scrolling.

💡 The Role

We’re looking for a Copywriter who can write a hook that stops a scroll cold. One day you’re punching up a script for a supplement brand, the next you’re writing for a skincare client. If you get a little thrill out of cracking why people click, buy, and share — we want you!

🎬 What You’ll Do

  • Write the ads people don’t skip: You’ll write hooks, on-screen headers, and full scripts for direct-response video ads - the kind built to stop someone mid-scroll and get them to pay attention.
  • Iterate on what’s already winning: A concept works? Great, now make ten more versions of it. You’ll take winning ads and push them further based on real performance data, not vibes.
  • Collaborate (a lot): You’ll work closely with strategists, editors, and account leads — turning briefs, client notes, and “wait, can you make it sound more like us” feedback into a copy that just works.
  • Treat writing like a science: Every script gets a retro. You’ll take that feedback and come back sharper next time. Nothing here is precious.
  • Juggle without dropping anything: Multiple briefs, multiple clients, multiple deadlines. If that sounds stressful, this isn’t for you. If it sounds like a fun puzzle, keep going.

🧬 What We’re Looking For

  • 5+ years of professional copywriting experience, ideally including direct-response, performance marketing, or e-commerce work.
  • A portfolio or writing samples that show range - punchy hooks as well as longer-form marketing copy.
  • Comfort writing to a brief, incorporating feedback quickly, and adjusting tone for different brands and audiences.
  • Based in the United States, able to work U.S. business hours with your team.

➕ Nice To Have

  • Experience writing specifically for Meta, TikTok, or YouTube ad formats.
  • Familiarity with direct-response frameworks (e.g., PAS, AIDA) or performance-marketing terminology (CPA, ROAS, hook rate).
  • Background in e-commerce, DTC, or subscription-based brands.

✨ Why TubeScience

💡 Work at the intersection of data and creativity — your ideas have measurable impact

🎬 Get exposure to the largest advertisers on Meta and TikTok across diverse verticals

🚀 Grow fast in a high-performance environment with mentorship from senior strategists

🤝 Collaborate daily with creative, production, and data teams

TubeScience is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants for employment regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

Read the full description
Content Software Technical Writer at SugarCRM

Creates and maintains technical documentation, user guides, and knowledge articles for CRM software products while collaborating with product and engineering teams.

Mid Posted 1 day ago RemoteFirstJobs Product
What this role involves

About SugarAI

SugarAI is redefining CRM for the age of AI.

We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.

More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.

Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.

If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.

Where You Fit In

We are seeking a curious, sharp, and detail-oriented Technical Writer to join our Knowledge Management team, where you’ll create clear and comprehensive documentation for customers, partners, and employees while helping drive the adoption of AI-powered tools and innovative workflows that improve how we work and deliver content.

As part of SugarAI’s Product organization, you’ll work closely with Product Managers, Engineers, Designers, and other teams throughout the product development lifecycle. You’ll participate in product discussions, build strong product expertise to champion the user’s perspective, and provide product expertise.

Ideal candidates will need to have a background in software and experience in technical writing and a willingness to explore smarter ways of working to improve how knowledge is created, maintained, and delivered. Strong writing, critical thinking, and sound judgment are essential to ensuring our content remains accurate, useful, and trusted.

This position is a unique opportunity to contribute to the evolution of our Knowledge Management practices and help shape the future of SugarAI products!

Impact You Will Make:

  • Create and publish clear, high-quality product content, including user guides, release notes, knowledge articles, troubleshooting guidance, and best practices

  • Build deep product expertise and serve as a trusted subject matter expert for the Sugar products you support

  • Participate in product grooming, design reviews, demos, and release activities to understand new capabilities and advocate for the user

  • Partner with Product, Engineering, UX, and Support to identify gaps, influence product improvements, and enhance the customer experience

  • Turn complex technical concepts into simple, useful, and easy-to-understand content, while contributing to improvements in SugarAI’s support experience

  • Develop templates, reusable skills, and automated workflows to improve content quality, consistency, and team efficiency

What You Will Bring:

  • 2+ years of experience as a software technical writer, software developer, CRM administrator, marketing automation administrator, technical support engineer, or in a related role

  • Enthusiasm for educating customers and ability to create clear, user-centric content

  • Strong attention to detail, with excellent grammar, writing, and communication skills

  • Ability to communicate clearly and concisely with all levels of application users, including end users, administrators, and developers

  • A strong focus on user needs and a passion for building excellent software experiences

  • Confidence managing projects independently while also contributing effectively as part of a collaborative team

  • A 4-year degree or equivalent practical experience

Preferred Qualifications:

  • In-depth understanding of Sugar Sell, Sugar Serve, Sugar Market, and related applications

  • Experience contributing to software feature planning

  • Working knowledge of Linux, Apache, MySQL, PHP and other web application technologies

$76,200 - $102,900 a year

Expected salary range, depending on experience.

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we’re dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

¡       Excellent healthcare package for you and your family

·       Savings and Investment – 401(k) match

¡       Unlimited Paid Time Off

¡       Paid Parental Leave

¡       Online Legal Services (Rocket Lawyer)

¡       Financial Planning Services (Origin)

¡       Discounted Pet Insurance (Embrace Pet Insurance)

¡       Corporate Benefit Program (Working Advantage).  This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public

¡       Health and Wellness Reimbursement Program

¡       Travel Discounts

¡       Educational Resources - Career & Personal Development Program

¡       Employee Referral Bonus Program

¡       We are a merit-based company - many opportunities to learn, excel and grow your career!

If you require a reasonable accommodation to search for a job opening or submit an application, please call +1 (877) 842-7276 with your request and contact information.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Content Remote Copywriter at TubeScience

Write direct-response video ad copy for DTC and e-commerce brands, iterating on performance data and collaborating with strategists and editors.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

[WANTED] Remote Copywriter - Bring the Words, We’ll Bring the Data

📍 Location: Remote, U.S

💰 Full-Time  ·  Hourly

🚀 About TubeScience

Founded in 2016, TubeScience is creative strategy and production company that builds high-performing video ads for direct-to-consumer and e-commerce brands. We combine data, direct-response principles, and creative craft to help our clients scale profitably on Meta, TikTok, YouTube, and beyond. Our teams move fast, test constantly, and care deeply about the words and ideas that make people stop scrolling.

💡 The Role

We’re looking for a Copywriter who can write a hook that stops a scroll cold. One day you’re punching up a script for a supplement brand, the next you’re writing for a skincare client. If you get a little thrill out of cracking why people click, buy, and share — we want you!

🎬 What You’ll Do

  • Write the ads people don’t skip: You’ll write hooks, on-screen headers, and full scripts for direct-response video ads - the kind built to stop someone mid-scroll and get them to pay attention.
  • Iterate on what’s already winning: A concept works? Great, now make ten more versions of it. You’ll take winning ads and push them further based on real performance data, not vibes.
  • Collaborate (a lot): You’ll work closely with strategists, editors, and account leads — turning briefs, client notes, and “wait, can you make it sound more like us” feedback into a copy that just works.
  • Treat writing like a science: Every script gets a retro. You’ll take that feedback and come back sharper next time. Nothing here is precious.
  • Juggle without dropping anything: Multiple briefs, multiple clients, multiple deadlines. If that sounds stressful, this isn’t for you. If it sounds like a fun puzzle, keep going.

🧬 What We’re Looking For

  • 5+ years of professional copywriting experience, ideally including direct-response, performance marketing, or e-commerce work.
  • A portfolio or writing samples that show range - punchy hooks as well as longer-form marketing copy.
  • Comfort writing to a brief, incorporating feedback quickly, and adjusting tone for different brands and audiences.
  • Based in the United States, able to work U.S. business hours with your team.

➕ Nice To Have

  • Experience writing specifically for Meta, TikTok, or YouTube ad formats.
  • Familiarity with direct-response frameworks (e.g., PAS, AIDA) or performance-marketing terminology (CPA, ROAS, hook rate).
  • Background in e-commerce, DTC, or subscription-based brands.

✨ Why TubeScience

💡 Work at the intersection of data and creativity — your ideas have measurable impact

🎬 Get exposure to the largest advertisers on Meta and TikTok across diverse verticals

🚀 Grow fast in a high-performance environment with mentorship from senior strategists

🤝 Collaborate daily with creative, production, and data teams

TubeScience is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants for employment regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

Read the full description
Content Senior Marketing & Comms Specialist at We Are Rosie

Develops and deploys multi-channel marketing content including LinkedIn, email, newsletters, and blog posts while managing editorial calendars and award submissions.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Company Description

Independent media agency

Job Description

Engagement Type: Contract

Hours: Approximately 40 hours/week

Start/End dates: ASAP through January 2027

Hourly Rate: $70/hour

Location: Remote

Reports to: the Growth and Marketing team

The Client’s Growth and Marketing team is looking for a hands-on content and communications contractor to backfill for a team member going on maternity leave this fall. This is a small, fast-moving internal team, so the right person is comfortable owning work independently and moving between strategic and executional tasks.

Core Responsibilities (Primary Focus)

The Client flagged these four projects as the priority focus for this role; day-to-day time should be weighted here first.

  • Develop and deploy LinkedIn and email content before, during, and after company events.
  • Write and manage company newsletter content.
  • Lead content development for the 2027 Trends Report.
  • Manage award submissions, from tracking deadlines through writing and final submission.

Secondary / As-Needed Responsibilities

Beyond the core focus above, this role may flex into the following as bandwidth allows. These are lower priority and not guaranteed weekly work:

  • Draft and publish social content across LinkedIn, Instagram, and YouTube.
  • Write and edit blog articles, case studies, and website copy.
  • Support PR efforts, including media materials, press releases, talking points, and coordination with external PR partners.
  • Support speaking opportunities: proposals, session descriptions, and speaker prep materials.
  • Build and manage additional HubSpot campaigns, landing pages, forms, and segmentation outside of newsletters and event marketing.
  • Support internal communications, such as announcements and leadership updates.
  • Use approved generative AI tools to support research, drafting, and content repurposing, applying sound editorial judgment and protecting confidential information.
  • Help maintain the editorial calendar and keep multiple projects, deadlines, and approvals organized.

Qualifications

  • 5+ years of experience in marketing communications, content marketing, PR, or a related discipline.
  • Exceptional writing, editing, and proofreading skills, with the ability to translate complex information into clear, engaging content.
  • Hands-on HubSpot experience for email marketing, newsletters, and campaign execution.
  • Experience managing an editorial calendar and producing content across multiple channels.
  • Experience supporting PR, awards submissions, or executive thought leadership.
  • Strong project management and organizational skills; comfortable managing multiple deadlines and stakeholders independently.
  • Practical experience using generative AI tools in a professional communications environment, with sound judgment around confidentiality and accuracy.

Preferred Qualifications

  • HubSpot Marketing Software certification.
  • Experience in an agency, B2B, or professional services environment.
  • Experience coordinating with an external PR agency.
  • Familiarity with SEO and AI-driven content discovery practices.
  • Experience with project management tools such as Confluence or JIRA.

Additional Information

We Are Rosie provides strategic consulting and talent solutions for the marketing industry. We partner with more than 200 of the world’s biggest brands and agencies to help them solve unique marketing challenges with the best people, swiftly and at scale. Founded by former advertising executive Stephanie Nadi Olson in 2018, We Are Rosie is on a mission to redefine how marketing works, with an inclusive, human-centric approach that’s better for business and better for marketers. Our company has been recognized as an industry trailblazer and earned many accolades, including being named to the 2023 Global Top 100 Inspiring Workplaces, the Inc. 5000 2022, and Adweek’s Fastest Growing Agencies in 2021.

We Are Rosie is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, marital status, or any other status protected under federal, state, or local law.

Read the full description
Content Creative Director of Copy at Twin Health

Leads Twin Health's written voice across member and B2B communications, sets brand standards, and manages a growing copy team.

Lead Posted 2 days ago RemoteFirstJobs Product
What this role involves

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

Twin is looking for a Creative Director, Copy to lead the voice behind everything Twin writes, both for members reversing and preventing disease and for the employers, health plans, and consultants who buy the platform for them. You’ll report to the Sr. Director, Brand & Experience and own Twin’s written voice end to end: setting the standard, building the system that lets a growing team write in it consistently, and stepping in personally on the highest-stakes copy that carries the brand at its biggest moments.

This is a player-coach role, and it’s a leadership role: you’ll be one of two direct leads under the Sr. Director, Brand & Experience (the other leading Design), and you’ll act as that leader’s delegate and backup on brand voice and copy decisions. You’ll directly lead a small, growing writing team (a Member writer, a B2B writer, and a flexible B2B/B2C support writer) while also being a hands-on writer yourself for Twin’s most visible moments: brand manifestos, executive-level messaging, and the pieces where getting the voice right matters most.

Responsibilities

  • Own Twin’s voice and tone across every audience (member, employer, health plan, broker/consultant, unions) and keep the Voice & Language Guide alive as the team and the brand evolve.
  • Act as Twin’s narrative through-line: the steward who catches it when a piece of content is technically on-brief but doesn’t actually hold up, and who prevents narrative drift as the company and the team scale.
  • Own the overarching content calendar for brand and editorial voice across all channels and audiences so there’s a single point of editorial visibility across everything shipping, not just what the direct writing team produces.
  • Apply a structured editorial plan to significant content before it ships: audience, goal, narrative arc (opening/middle/close), optimization approach, and key points, not just a final voice pass.
  • Lead, mentor, and grow Twin’s copywriters (Member and B2B), building their judgment so they can make brand-right calls independently, not just execute a brief.
  • Distribute workload and priorities across the writing team as it grows, so no single writer is the bottleneck for an entire audience.
  • Write and edit personally where the brand’s voice is most exposed: brand manifestos, executive thought leadership, and campaign centerpieces.
  • Partner with the Sr. Director, Brand & Experience and Product Marketing to translate brand strategy and positioning into copy standards the team can execute against, and serve as their delegate on voice/copy decisions when needed.
  • Operate as the cross-functional owner that other teams (Product Marketing, BD/Sales, and campaign owners, including brand and social content) route content through for a final voice and coherence check, without needing direct authority over their teams to make that work.
  • Review and elevate the team’s work before it ships: the difference between technically on-brief and sounding like Twin.
  • A shared creative remit with the design leadership counterpart (Senior Design Creative/ACD), and weigh in on the visual system, not just the words, so copy and design ship as one holistic voice, one look and feel, not two separate reviews.
  • Build repeatable systems (style guides, review workflows, onboarding for new writers) so quality doesn’t depend on any one person’s memory.
  • Other duties as assigned

Qualifications

  • 7+ years in copywriting or content strategy, including experience leading or mentoring other writers — with a meaningful percentage of that in healthcare, health tech, or another complex, regulated buyer environment (benefits, fintech, etc.), where you’ve had to write with the support and approval of a clinical/legal review
  • A portfolio that shows real range — consumer/emotional writing and B2B/executive writing
  • Experience translating brand strategy and voice guidelines into a working system a team can execute against, not just a personal style.
  • Comfortable as both a working writer and a people leader — this role edits and writes, it doesn’t only manage.
  • Strong judgment on when to hold the line on brand voice and when to flex for audience or channel.
  • Experience driving alignment and quality across teams you don’t directly manage — getting Product Marketing, BD, and campaign owners to route content through you without it feeling like a bottleneck.
  • Experience partnering cross-functionally with Product Marketing, Design, and clinical/legal reviewers on regulated or claims-sensitive content.
  • Comfortable operating as a leadership-team delegate — able to represent brand voice decisions on someone else’s behalf, not just your own work.
  • Bonus Skills
  • Experience building or running a formal brand voice/style guide.
  • Executive ghostwriting or founder-voice experience.
  • Familiarity with claims/clinical review processes in a regulated industry.
  • Experience mentoring writers from junior to senior levels.
  • This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $190,000 - $205,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

  • A competitive compensation package in line with leading technology companies
  • A remote and accomplished global team
  • Opportunity for equity participation
  • Unlimited vacation with manager approval
  • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
  • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
  • 401k retirement savings plan

Salary range for US jobs

US Salary Range

$190,000—$205,000 USD

We have been made aware of fraudulent interview requests being sent using the Twin Health’s name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.

Read the full description
Content Safety Writer/Scientist – Contract at Kyverna Therapeutics

Drafts and prepares regulatory safety documentation, FDA responses, and risk assessments for clinical-stage biopharmaceutical company.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Kyverna Therapeutics is a patient-centered, clinical-stage biopharmaceutical company developing cell therapies for patients suffering from autoimmune diseases. Guided by our core values, Stay True to Why, Collaborate to Accelerate, Lead with Clarity, Boldly Innovative, and Own the Outcome, we are committed to transforming the future of treatment for autoimmune disease. Join us at the forefront of cell therapy innovation and help redefine what’s possible.

Position Overview

Kyverna is seeking a Contract Safety Writer/Scientist – Pharmacovigilance (Consultant) with deep expertise in Safety/Pharmacovigilance to support critical regulatory and medical safety documentation activities. This individual will play a key role in preparing high-quality safety regulatory documents, such as drafting responses to FDA clinical or postmarket Information Requests (IRs), supporting external advisory committee meetings, safety related clinical and medical inquiries, etc. The ideal candidate combines strong scientific writing skills with hands-on experience translating complex safety analyses into clear, regulatory-compliant documentation.

Title: Safety Writer/Scientist – Contract

Location: Remote eligible

Hourly Rate: $170/hr - $190/hr

Duration: 6+ months (20-30 hours per week)

Responsibilities

  • Author comprehensive safety assessment reports (including signal evaluations), ensuring scientific accuracy, clarity, and regulatory alignment
  • Prepare and draft high-quality responses to FDA Information Requests as needed
  • Prepare and draft core safety reference information or justification for safety sections of the label
  • Prepare and draft slides for safety related presentations for both internal and external meetings, including FDA advisory committee meeting.
  • Collaborate with cross-functional teams to ensure consistency and completeness of safety narratives and analyses
  • Contribute to risk-benefit analyses, RMP writing, and other safety sections required for various clinical and safety documents (IB, CSR, etc)
  • Assist in drafting, editing, formatting, and maintaining safety-related SOPs and associated work instructions
  • Ensure SOPs align with current regulatory requirements and internal quality standards
  • Support inspection readiness activities as needed

Qualifications

  • Advanced degree in life sciences, pharmacy, nursing, public health, or related scientific field (doctorate level preferred)
  • 8+ years of medical writing/safety scientist experience, with significant focus in safety, clinical, or regulatory documents.
  • Experience with writing safety signal assessment documents.
  • Prior experience with writing and preparation for FDA advisory committees is highly valued.
  • Demonstrated experience drafting responses to FDA Information Requests related to safety
  • Strong understanding of pharmacovigilance principles, including adverse event reporting, signal detection, and risk management
  • Proven ability to review and interpret adverse event data
  • Familiarity with global regulatory requirements (EMA, PMDA, etc.)
Read the full description
Content Senior Strategic Medical Writer - Remote at AbbVie

Leads creation of clinical and regulatory documents for drug and device development, coordinating reviews and ensuring compliance with FDA and international guidelines.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The S enior Strategic Medical Writer is responsible for leading and writing clinical and regulatory documents for drug and/or device development in support of company objectives.

Responsibilities:

  • Prepares clinical and regulatory documents needed for the development of AbbVie drugs and/or devices.
  • Functions with a moderate degree of autonomy on draft materials, but relies on review by subject matter experts and more senior writers for verification. Develops knowledge and understanding of submission strategies.
  • Coordinates the review, approval, and quality control of other functions involved in the production of clinical and regulatory projects. Arranges and conducts review meetings with the team.
  • Produces and maintains clinical and regulatory documents focusing on quality and compliance and ensures delivery within project timelines. Develops understanding of project management concepts and accepts greater responsibility for driving submission objectives.
  • Develops knowledge of US and international regulations, requirements, and guidelines pertaining to the preparation of regulatory documentation. Understands and uses guidance associated with preparation of regulatory documentation.
  • Participates in execution of tactical process improvements.
  • Identifies and proposes solutions to resolve issues and questions arising during the writing process, including resolution or escalation as appropriate.
  • Works closely with leadership and R&D Quality Assurance to address inquiries and draft responses, supporting an inspection-ready approach.

Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required

Qualifications

  • A minimum of 4+ years of bio-pharmaceutical industry experience in  global pharma, biotech, life science, or healthcare authority delivering medicines/therapies to a broad market across various therapeutic areas.
  • Bachelor’s Degree or higher required; scientific discipline preferred.
  • Outstanding written and oral communication skills, with a comprehensive knowledge of medical and scientific terminology across multiple therapeutic areas.
  • Proficient in assimilating and analyzing complex data.
  • Experience writing and editing clinical and regulatory  documents following guidelines and regulations, such as ICH guidelines, GCP, and other regulatory requirements. Familiarity with industry standards like CONSORT and PRISMA guidelines. EU and US device writing experience is a plus.
  • Understanding of drug development, clinical research, study designs, biostatistics, pharmacology, regulatory requirements, and medical terminology across functional teams and multiple contributors
  • Excellent writing skills. Effectively communicates complex scientific and medical information to various stakeholders.
  • Ability to oversee multiple projects simultaneously and collaborate with cross-functional teams. Strong organizational, time management, and problem-solving skills.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our long-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Content Freelance Group Copy Supervisor - Market Access at Lockwood™

Supervises creative copy development and execution for pharmaceutical market access campaigns, managing briefs, copywriting, and cross-functional collaboration with account teams.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

**Apply to join Nexus Health’s Freelancer Community for both immediate and future assignments**

About Nexus Health Group: Nexus is a company dedicated to market access, a specialized area in the pharmaceutical industry focused on eliminating the barriers that may separate patients from their prescribed medications. We work with pharmaceutical and biotech companies to design, develop, and implement strategies that make therapies available – both physically and financially.  Our team members deliver comprehensive strategic consulting, contracting, and communications solutions across patient, payer, and trade and distribution services. Our clients count on us to provide their products with the strategic advantages needed to differentiate in today’s marketplace, and we deliver in a big way with a unique blend of experience in complex therapies, market access and scientific expertise, and a creative approach that demands attention and moves the needle. Most of our team members work remotely, which provides a better work-life balance, allowing us to attract the best talent, facilitate their best work, and, as a result, be more responsive to our clients, wherever and whenever they do business.

Summary: The Freelance Group Copy Supervisor is responsible for guiding the creative vision and strategy to produce exceptional, award-worthy work. This role includes delivering consistently outstanding results, collaborating closely with account management to ensure client satisfaction with the quality and value of our creative efforts.

Responsibilities:

Creative/Hands-on Work

  • Help develop and review creative briefs that provide strategic insight and creative inspiration
  • Work with ACD, Copy to produce standout and strategically focused creative execution
  • Take on appropriate projects and own them, start to finish (ie, write, reference and annotate copy in preparation for medical/legal review in a deadline-focused environment)
  • Manage and work independently, under tight deadlines, while juggling multiple projects
  • Share responsibility with planning to shape strategic branding

Professional Skills and Requirements:

  • 7-8+ years’ traditional agency experience, 3+ must be in a market access environment
  • A proven track record of creative ability and judgment, successful client contact experience, the ability to work collaboratively with account management, excellent presentation skills, successful experience in managing creative teams and multiple accounts, and the commitment to go the extra mile in time and effort to produce the very best work
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Content Junior Copy Editor at We Are Rosie

Junior copy editor performs Round 2 edits on high-volume creative assets, ensuring grammar, brand consistency, and legal compliance before final deployment.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Company Description

a major international hotel group

Job Description

Are you a master of the fine-tooth comb? Do you find yourself spotting typos in menus or catching misplaced commas from a mile away? Are you looking for a flexible, high-impact role that lets you support a world-class creative team without the weight of the initial heavy lifting?

We are looking for a Junior Copy Editor to jump in and tackle the “Round 2” edits for hundreds of assets. You’ll be the final line of defense, handling legal tweaks and minor adjustments so our core copywriters can stay focused on the big-picture strategy. If you can move quickly, handle large batches of creative content with precision, and thrive in a fast-paced environment, we want to hear from you.

Key Role Information:

  • Role: Junior Copy Editor
  • Duration: ASAP through end of year
  • Location: Remote
  • Hours/wk: 10–15 hours/week (fluctuating based on project needs)
  • Hourly Rate: $40/hour

Key Responsibilities

  • Execute “Round 2” edits on a high volume of written creative assets.
  • Implement legal edits and minor copy tweaks with speed and accuracy.
  • Support the core copywriting team by ensuring all assets are polished and ready for final deployment.
  • Manage fluctuating workloads, ensuring deadlines are met during peak periods.

Qualifications

  • Sharp Editing Skills: A keen eye for grammar, syntax, and brand voice consistency.
  • Attention to Detail: Unwavering focus, especially when working through large batches of content.
  • Agility: Ability to move quickly and efficiently through repetitive but critical tasks.
  • Reliability: Ability to manage a flexible schedule (10–15 hours per week) and adapt to changing project volumes.

Additional Information

We Are Rosie provides strategic consulting and talent solutions for the marketing industry. We partner with more than 200 of the world’s biggest brands and agencies to help them solve unique marketing challenges with the best people, swiftly and at scale. Founded by former advertising executive Stephanie Nadi Olson in 2018, We Are Rosie is on a mission to redefine how marketing works, with an inclusive, human-centric approach that’s better for business and better for marketers. Our company has been recognized as an industry trailblazer and earned many accolades, including being named to the 2023 Global Top 100 Inspiring Workplaces, the Inc. 5000 2022, and Adweek’s Fastest Growing Agencies in 2021.

We Are Rosie is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, marital status, or any other status protected under federal, state, or local law.

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