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Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and accessible for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

About the Role

The Senior Accountant position will sit on the financial reporting side of our finance organization and act as the accounting support bridge between Finance Operations and Financial Reporting. This role exists to own the back-end accounting, reconciliations, and controls for a defined set of areas to enable sufficient controls and segregation of duties in the outlined areas.  As Sidecar Health scales rapidly, this role will also help modernize processes, including leveraging AI and automation tools, to keep pace with increasing transaction volume and complexity.

This is an ownership role. You will be the single point of accountability for the financial statement accounts and reconciliations assigned to you — preparing entries where appropriate, reconciling accounts in full each period, investigating variances, and partnering with Finance Operations and FP&A as the financial reporting liaison for all administrative costs of the business.

Key Responsibilities

Administrative and operating expense accounting

• Prepare and record administrative and operating expense accruals (e.g., audit, tax, and other recurring professional-services accruals)
• Own a portfolio of prepaid and accrual reconciliations
• Reconcile payroll and benefit-related accounts each period, providing an independent review layer on entries booked by the payroll processor
• Serve as a backup for the processing of payroll and related benefits

Investment and debt accounting

• Maintain investment accounting entries and reconciliations across the parent, insurance entities, working within established review controls
• Maintain debt accounting, assessing and implementing any technical accounting requirements resulting from changes in terms or rates
• Prepare covenant compliance and other monthly reporting requirements for lenders

Reconciliations, close, and controls

• Serve as preparer and/or independent reviewer to support segregation of duties across the close for assigned areas, within close and reconciliation deadlines
• Support software capitalization / internal-use software accounting and related documentation
• Support lease accounting under ASC 842 and other technical accounting topics related to the company’s administrative expenses

Handoffs and cross-team partnership

• Absorb recurring one-off tasks that don’t have a natural home, freeing finance operations staff to concentrate on scaling their core work to meet the demands of our growing business
• Investigate variances and partner with Finance Operations and FP&A to resolve issues at the source
• Partner with FP&A to create system-driven allocations of administrative expenses across cost centers
• Identify and help implement AI-enabled or automation tools to improve the efficiency and scalability of accounting processes as transaction volume and complexity grow

Required Qualifications

• Bachelor’s degree in accounting or finance
• 3–5 years of progressive accounting experience
• Hands-on experience owning account reconciliations and month-end close
• Strong understanding of accrual accounting and internal controls / segregation of duties
• Detail-oriented and accountable, with the ability to take full ownership of an area and drive it to completion
• Comfortable working across teams and communicating clearly between operational and reporting functions

Preferred Qualifications

• CPA (or active candidate) — a plus, not required
• Public accounting / Big Four experience — a plus, not required
• Experience in a highly-regulated industry (e.g., insurance, healthcare, financial services), including statutory and/or GAAP reporting and familiarity with multi-entity structures
• Experience with NetSuite and a close-management platform such as FloQast

This role is scoped as a senior individual-contributor position with room to grow toward a management track over time. It is a strong fit for someone stepping up from a staff role or transitioning out of public accounting who wants ownership and progression.

Why Join Us?

• Competitive salary, bonus opportunity, and equity package
• 401(k) retirement plan with company match
• Paid vacation and company holidays
• Opportunity to make a direct impact on member experience and employee success
• The opportunity to make a meaningful impact at a rapidly growing, mission-driven company transforming healthcare in the U.S.

Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

At MyFitnessPal, we believe good health starts with what you eat. We provide tools, resources and support to enable users to reach their health goals.

We’re looking for a CRM Operations Manager to join the Lifecycle Marketing Team who will strengthen the data foundation and operational mechanics behind our lifecycle marketing programs. You will focus on enabling the team to work smarter, building scalable frameworks, unlocking new personalization and data opportunities, and partnering with the Ads team to execute programs for our partners. You’ll play a critical role in how we use Braze, Amplitude, and our data infrastructure to deliver more relevant experiences and enable the team to move faster and smarter.

The Lifecycle Marketing team at MyFitnessPal collaborates with all business units to help drive our business forward and help our users achieve their goals, while at the same time running their own experiments to drive subscriptions and engagement..

This is a hands-on role for someone who has deep technical knowledge of Braze, understands data platforms, and is hands-on in trouble-shooting issues for the team and cross-functional stakeholders.

What you’ll be doing:

Platform & Process Enablement

• Serve as the team’s Braze expert, helping the organization use the platform effectively for segmentation, personalization, and experimentation
• Document CRM processes, naming conventions, and governance standards to maintain clean and reliable data across systems
• Act as the Lifecycle Marketing point of contact with Data Engineering and MarTech for troubleshooting, monitoring data pipelines, and validating new integrations
• Identify and implement automation opportunities that streamline workflows and reduce manual tasks

Personalization Enablement

• Partner with Lifecycle Marketers, Data Engineering, and Product teams to improve data pipelines, attributes, and events powering personalization
• Manage segmentation, dynamic content, and automation logic in Braze to support targeted, behavior-based messaging
• Develop reusable templates and modular components that increase campaign speed, consistency, and scalability

Campaign Execution & Project Management

• Develop and maintain a source of truth for what campaigns and canvases are currently running, what’s up next, and what has been stopped
• Help keep the team on track and on time for high priority deliverables
• Support the setup and QA of complex lifecycle campaigns and triggered journeys in Braze
• Conduct rendering and link testing, ensuring all messages meet creative, technical, and deliverability standards
• Assist with dynamic content and data-driven configurations for advanced campaigns
• Execute on Ads team campaigns across email and IAMs

Qualifications to be successful in this role:

• 4 - 6+ years of experience in CRM, Lifecycle Marketing, or Marketing Operations, ideally in consumer tech or subscription-based consumer product
• Advanced working knowledge of Braze, including Canvas orchestration, Connected Content, and Liquid logic for personalization
• Proficiency in HTML/CSS and basic JavaScript for complex email and in-app message development and troubleshooting
• Working knowledge of SQL or comparable tools to validate data and support CRM operations
• Solid understanding of CRM data structures (events, attributes, subscription states, segmentation)
• Adoption of the latest AI tools in Braze and Claude to support efficiency and effectiveness of your work
• Excellent attention to detail, process discipline, and cross-functional communication skills

Values you’ll model

• Be Kind and Care — build with empathy; assume positive intent; support teammates and members.
• Live Good Health — champion healthy habits and balance in how we work and what we ship.
• Be Data-Inspired — ground decisions in research and data; measure what matters.
• Champion Change — lean into ambiguity; iterate, learn, and improve continuously.
• Leave it Better than You Found It — raise quality, clarify systems, and document as you go.
• Make It Happen — bias to action; deliver impact with craft and accountability.

The reasonably estimated salary for this role at MyFitnessPal ranges from $100,000 - $135,000. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, MyFitnessPal offers a wide range of comprehensive and inclusive employee benefits for this role including healthcare, parental planning, mental health benefits, annual performance bonus, a 401(k) plan and match, responsible time off, monthly wellness and technology allowances, and others.

Exciting Full-Time Employee Benefits, Perks and Culture

Face-to-Face Connections : We value personal connections. Enjoy opportunities to meet and connect with your team members in person to help forge meaningful relationships that extend beyond the virtual realm. Teams meet as often as needed and all of MyFitnessPal gathers annually.

Flexibility At Its Best: Achieve the work-life balance you deserve. Enjoy a flexible time-off policy with our Responsible Time Off benefit.

Give Back: Use  your volunteer days off to support what matters most to you. Each full time teammate receives 2 days per calendar year to give back to their community through service.

Mentorship Program: Take control of your career through our mentorship program where, if you’d like, you will be matched with a teammate who can help you scale your skills and propel your growth.

Family-Friendly Support : Embrace the journey with confidence and care. Enjoy our paid maternity and paternity leave, to provide time to balance family responsibilities with your career and take the time needed to strengthen family relationships.  We understand the complexities of starting or expanding a family, which is why we provide best-in-class comprehensive assistance for fertility-related matters.

Wellness Comes First : Live Good Health is one of our core values. Receive a monthly Wellness Allowance, empowering you to focus on your physical and mental well-being by choosing from a range of wellness initiatives, including dedicated mental health days.

Celebrate Greatness: Your hard work deserves recognition! Our reward and recognition platform empowers peers to acknowledge and reward each other for the exceptional contributions they make.

Elevate Your Health & Fitness: Get access to MyFitnessPal Premium, allowing you to take your fitness, health and wellness journey to new heights.

Unlock Your Potential: Access our virtual learning and development library, and participate in training opportunities  to continuously grow and enhance your skills.

Championing Inclusion: Our dedicated DEI Committee actively fosters a diverse and inclusive workplace by setting actionable goals and evaluating progress across the organization.

Healthcare Matters: Your well-being is our priority. Take advantage of our competitive medical, dental, and vision benefits that cater to your holistic healthcare needs. Feel secure and supported on your wellness journey.

Secure Your Future: Benefit from our retirement savings program, giving you peace of mind for your financial goals. Reach them sooner with MyFitnessPal’s competitive employer match.

At MyFitnessPal, our mission is to enable people to make healthy choices. And it wouldn’t be possible without our team. We celebrate the unique POV that each person brings to the table and believe in a collaborative and inclusive environment. As an equal opportunity employer, we prohibit any unlawful discrimination on the basis of race, religion, military or veteran status, sex, gender, marital status, gender identity or expression, sexual orientation, national origin, age, or disability. These are our guiding ideologies and apply across all aspects of employment.

MyFitnessPal participates in E-Verify.

Description

We are looking for a Senior iOS Developer to join our growing mobile engineering team. This role is ideal for a developer with solid foundational experience who can contribute to production-grade mobile applications, work within established codebases, and collaborate effectively in a team-driven delivery environment.

You will be responsible for building high-quality, scalable iOS applications while continuously improving your technical depth across Swift, architecture, testing, and modern mobile development practices.

Why Join DVT?

• Work on innovative projects with global industry leaders

• Collaborate with top developers in a supportive and forward-thinking environment

• Access to continuous learning and career development opportunities

• Be part of a culture of innovation where your ideas and impact truly matter

• Thrive in a team that values excellence, creativity, and collaboration

This is your opportunity to redefine mobile development and shape the future of software engineering. If you’re ready to elevate your career and make a real impact, apply today and become part of DVT’s journey of excellence.

Requirements

Key Responsibilities

• Develop and enhance iOS applications using UIKit and SwiftUI

• Collaborate with designers, backend engineers, and product stakeholders to deliver seamless user experiences

• Write clean, maintainable, and testable code aligned to industry best practices

• Integrate RESTful APIs and support WebView-based journeys where required

• Participate in SDLC processes, including estimation, development, code reviews, testing, and release cycles

• Support debugging, troubleshooting, and production issue resolution using a structured approach

• Contribute to team-based delivery, adhering to shared coding standards, Git workflows, and engineering practices

• Stay up to date with industry trends and contribute to innovation within the mobile practice

Required Experience & Skills

Core iOS Development

• 7+ years’ experience in iOS/mobile development

• Strong knowledge of iOS native frameworks and first-party APIs

• Experience with UIKit and/or SwiftUI in production environments

• Solid understanding of app lifecycle, navigation, and UI performance considerations

Swift & Language Fundamentals

• Strong understanding of Swift fundamentals, including:

  • Structs vs classes, protocols, and abstraction

  • Memory management (ARC, retain cycles)

  • Error handling and collections

• Experience with modern concurrency (async/await, GCD, or Combine)

Architecture & Code Quality

• Experience working with MVVM or similar architectural patterns

• Understanding of separation of concerns and modular application design

• Ability to work within an existing codebase and adapt to established patterns

• Exposure to clean code principles and design patterns

Testing & Delivery

• Experience with unit testing concepts and frameworks

• Understanding of mocking, dependency injection, and testable code design

• Familiarity with Git workflows, code reviews, and collaborative development practices

Mobile Engineering Fundamentals

• Understanding of API integration and asynchronous data handling

• Awareness of mobile security best practices (secure storage, authentication, data handling)

• Exposure to versioning, release processes, and CI/CD principles

Nice to Have

• Experience with SwiftUI advanced concepts (state management, lifecycle handling, localisation)

• Familiarity with dependency injection frameworks

• Exposure to analytics, monitoring, or crash reporting tools

• Experience working in large-scale or enterprise environments

Additional Experience

• Authentication and security experience would be beneficial

• Security and role-based feature provisioning experience would be beneficial

Key Competencies

• Strong problem-solving and analytical thinking

• Ability to explain technical decisions and trade-offs clearly

• Excellent collaboration and communication skills

• Comfortable working in structured, team-based delivery environments

• Passion for continuous learning and improvement

What Success Looks Like

• You can contribute meaningfully to an existing codebase with minimal ramp-up

• You actively participate in team discussions, code reviews, and delivery

• You demonstrate growth in technical depth, testing practices, and architectural understanding

• You take ownership of features from development through to production support

Who we are:

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
• Responds to questions and concerns.
• Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
• Maintains patient confidentiality per HIPAA regulations.
• Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.
• Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
• Correctly identifies and collects patient demographic information in accordance with organization standards.
• Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
• Reaches out to patients to schedule an appointment as defined.
• Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
• Informs patients of any issues with securing the financial account for their encounter.
• Completes out-of-pocket estimations as requested by patients.
• Provides training and education as needed.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Completes other duties assigned by manager.
• Cross-training between various departments will take place to ensure coverage.
• Participates in Quality Assurance reviews to ensure integrity of patient data information.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Utilizes department and hospital policies and procedures to complete assigned tasks.
• Adheres to all department policies and compliance requirements.
• Avoids putting patient in financial or safety risk.
• Other duties as assigned.

Communication and Collaboration:

• Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
• Collects authorization numbers in appropriate systems as applicable.
• Provides professional and constructive environment for communication across units/departments and resolves operational issues.
• May attend intra/interdepartmental meetings which involve walking within NM Campus.
• Communicates customer satisfaction issues to appropriate individuals.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
• Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
• Accommodates all levels of communication ability.

Technology:

• Utilizes multiple online order retrieval systems to verify or print the patients order.
• Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
• Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
• Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
• Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.
• Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.

Efficiency, Process Improvement, and Business Growth:

• Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.
• Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
• Understands departmental and individual quality metrics.
• Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
• Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
• Participates in departmental quality improvement activities.
• Provides ideas and suggestions for process improvements within the department.
• Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
• Adjusts processes as needed to meet standards.
• Uses organizational and unit/department resources efficiently.
• Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
• Understands that schedule may change to reflect shifting business needs.
• Evolves and learns as healthcare policies change.

EOE including Disabled and Veterans.

Qualifications

Required:

• High School diploma or equivalent.
• 2-3 years customer service or medical office experience.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in computer data-entry/typing.
• Excellent verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.
• Basic Computer Skills.
• Ability to type 40 wpm.
• Ability to multi-task.
• Customer service oriented.
• Excellent organizational, time management, analytical, and problem solving skills.

Preferred:

• Additional education.
• Additional language skills.
• Healthcare finance and/or healthcare insurance experience.
• Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information

NorthwesternMedicine Career Page

https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
• Responds to questions and concerns.
• Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
• Maintains patient confidentiality per HIPAA regulations.
• Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.
• Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
• Correctly identifies and collects patient demographic information in accordance with organization standards.
• Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
• Reaches out to patients to schedule an appointment as defined.
• Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
• Informs patients of any issues with securing the financial account for their encounter.
• Completes out-of-pocket estimations as requested by patients.
• Provides training and education as needed.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Completes other duties assigned by manager.
• Cross-training between various departments will take place to ensure coverage.
• Participates in Quality Assurance reviews to ensure integrity of patient data information.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Utilizes department and hospital policies and procedures to complete assigned tasks.
• Adheres to all department policies and compliance requirements.
• Avoids putting patient in financial or safety risk.
• Other duties as assigned.

Communication and Collaboration:

• Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
• Collects authorization numbers in appropriate systems as applicable.
• Provides professional and constructive environment for communication across units/departments and resolves operational issues.
• May attend intra/interdepartmental meetings which involve walking within NM Campus.
• Communicates customer satisfaction issues to appropriate individuals.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
• Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
• Accommodates all levels of communication ability.

Technology:

• Utilizes multiple online order retrieval systems to verify or print the patients order.
• Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
• Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
• Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
• Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.
• Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.

Efficiency, Process Improvement, and Business Growth:

• Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.
• Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
• Understands departmental and individual quality metrics.
• Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
• Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
• Participates in departmental quality improvement activities.
• Provides ideas and suggestions for process improvements within the department.
• Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
• Adjusts processes as needed to meet standards.
• Uses organizational and unit/department resources efficiently.
• Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
• Understands that schedule may change to reflect shifting business needs.
• Evolves and learns as healthcare policies change.

EOE including Disabled and Veterans.

Qualifications

Required:

• High School diploma or equivalent.
• 2-3 years customer service or medical office experience.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in computer data-entry/typing.
• Excellent verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.
• Basic Computer Skills.
• Ability to type 40 wpm.
• Ability to multi-task.
• Customer service oriented.
• Excellent organizational, time management, analytical, and problem solving skills.

Preferred:

• Additional education.
• Additional language skills.
• Healthcare finance and/or healthcare insurance experience.
• Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information

NorthwesternMedicine Career Page

https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the Role

Samsara is seeking a high-impact seller to lead go-to-market execution for the Samsara Tracking Label — our newest supply chain visibility product — across our US Enterprise Private Core accounts. As a Specialist Seller, Enterprise Core, you will partner with Enterprise Core Account Executives to bring near-real-time shipment visibility and cargo security to a broad, fast-growing book of shippers, 3PL providers, and logistics operators.

You aren’t selling a label. You’re selling the elimination of a supply chain blind spot that costs U.S. businesses an estimated $35B a year in cargo theft and loss. This role is central to Samsara’s Enterprise motion: you will drive product adoption and pipeline velocity for Tracking Label across a wide set of named accounts — repeating a proven pilot-to-rollout motion again and again, and sharpening it with every cycle.

About the Team

This Specialist team reports into a Sales Director and consists of Specialist sellers aligned by segment and product.  Specialist AEs are charged with accelerating the growth of new products and are incentivized on quarterly product sales targets mapped to the segment and geography they support.

This is a remote position open to candidates residing in the United States.

You should apply if:

• You want to solve a real, expensive problem: Cargo theft and shipment blind spots cost U.S. businesses an estimated $35B a year. You want your pipeline to translate directly into safer, more visible supply chains for the customers you work with.
• You’ve sold in complex Enterprise environments before: You’re comfortable running a full-cycle sales motion with a VP of Supply Chain, Operations, or Loss Prevention, and you know how to build a business case that holds up through Procurement, Legal, and InfoSec review.
• You’re energized by “Version 1.0”: The Tracking Label is a newly launched product category for Samsara. You want to be someone who helps write the enterprise playbook, not just run one that already exists.
• You think in systems, not SKUs: You can connect a single tracking label to a customer’s shipment network and loss-prevention strategy — and you know how to turn a single pilot into a repeatable, expanding deployment.
• You build genuine, high-stakes relationships: Our customers run the physical economy — logistics, manufacturing, retail distribution. They’ve earned trust the hard way, and they expect partners who understand their operational reality, not just their tech stack.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by top performers and pushed to go further than you have before.
• You are a team player: In an overlay role, your success is tied to the success of the broader Enterprise Core account team. You lead through influence, not just authority.

In this role, you will:

• Run full-cycle Tracking Label sales motions — from single-lane pilot to multi-site rollout — across a broad portfolio of Samsara’s US Enterprise Private accounts
• Partner with Enterprise Core Account Executives and Account Development Representatives to identify and prioritize accounts with high-value or high-theft-risk cargo
• Build the business case — ROI, loss-prevention impact, supply chain visibility gains — that earns buy-in from Supply Chain, Operations, Security, and other key stakeholders
• Navigate multi-stakeholder procurement processes (Legal, Security/InfoSec, Procurement) to close deals across a high volume of accounts
• Drive pilot strategy and success metrics that convert early adoption into repeatable, expanding deployments
• Partner with Product and GTM leadership to feed field insight back into the roadmap
• Build and refine the frameworks, playbooks, and enablement assets that scale Tracking Label success across the Enterprise Core specialist team

Minimum requirements for the role:

• 3+ years of complex, full-cycle Enterprise or SaaS sales experience
• Proven track record of consistent quota over-achievement, including $250K+ ARR transactions
• Demonstrated ability to navigate multi-stakeholder deals involving Legal, Procurement, and InfoSec
• Comfort selling a newly launched product or category where the playbook is still being written
• Strong executive presence and communication skills, with the ability to influence director- and VP-level stakeholders
• Ability to travel to customer sites as needed

An ideal candidate also has:

• Experience selling supply chain visibility, asset/freight tracking, IoT, telematics, or cargo security solutions
• Experience operating in a specialist/overlay model, co-selling alongside Enterprise AEs
• Domain knowledge of logistics, 3PL, freight, manufacturing, or retail distribution operations
• Familiarity with MEDDPICC and/or Command of the Message sales frameworks
• A track record of ramping quickly on new products and turning early wins into a repeatable motion

Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.

Annual OTE Salary

$222,400—$278,000 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the Role

As an Account Development Representative (ADR) at Samsara, you will be trained, both on the job and with formal training programs led by a world-class team of sales professionals, to take on your next role as closing Account Executive.

On a daily basis, you will be responsible for sourcing pipelines for our EMEA business, generating opportunities via outbound outreach.

We have offices in Paris and London and we offer remote working from Germany, France and the United Kingdom.

This is a remote position open to candidates based in France, Germany, and the United Kingdom. This position requires working hours in CEST. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. Successful ADRs can see promotion to a closing role in two years or less.
• You love talking to people: In this role, you will average 60+ calls to prospective customers daily.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact.
• You treat rejection as a learning experience: In this role, you will get hung up on and you will get told no. You need to have the resilience to pick up the phone again and again to sell Samsara’s mission.
• You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before.

In this role, you will:

• Drive pipeline through personalized outreach to prospects via phone, emails and LinkedIn
• Have the opportunity to to participate in trade/shows events to represent the Samsara brand and connect with prospective customers and partners.
• Become a product expert and learn the Samsara way of selling
• Keep meticulous records of interactions with accounts in our CRM (Salesforce.com)
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 1-3 years professional experience, ideally in customer facing roles
• 6-12 months sales experience as a minimum
• Highly motivated and committed, with strong desire to work in target driven sales
• Proven track record of consistent over achievement of targets/expectations of previous roles
• Excellent communication skills, verbal and written
• Curious and able to ask insightful questions
• A champion of a Growth Mindset
• Highly proficient in English and in French

An ideal candidate also has:

• Experience in closing-sales roles
• Proven track record of achievements beyond work (e.g. academics, sports, charity, …)
• Willingness to collaborate and influence in a “win as a team” environment
• Excitement about solving new problems in innovative ways
• Motivation to help build a fast-growing business in the IoT and SaaS space

ADR pathways

Through Samsara’s ADR program, there are always opportunities to move to the next level and take on more responsibility during the program and beyond—those who work hard to grow quickly will have the opportunity to advance their careers. With emphasis on continued professional development, the training doesn’t stop after onboarding—we provide opportunities to expand ADRs’ understanding of the market and our competitors, develop hard skills needed in the Sales function, and work with mentors to help our representatives progress through the three levels of our ADR program.

• ADR I representatives focus on inbound leads—conducting a high volume of conversations, sharing the ins and outs of our products, and fostering relationships with those prospects interested in Samsara. At the ADR I level, we provide plenty of learning opportunities including call sessions with more senior Sales team members, training on tools (Salesforce, Salesloft, Lusha), product knowledge, objection handling, and more. Our representatives at this level are go-getters who are able to progress their careers through the opportunities provided for them.

• The next level in the program is ADR II, where our representatives work on top of funnel movement, creating high quality sales engagements, and supporting our Account Executives. Along with the leap into outbound work, those at the ADR II level are continually exposed to learning opportunities and enrolled in specialized trainings including professional writing, persona based messaging, , cold calling 2.0, and collaboration and communication with Account Executives. After building their skills in outbound sales and earning sales certifications, our representatives graduate to the final level of the program.

• The highest level within our organization is ADR III. These ADRs work hand-in-hand with field Account Executives and Enterprise Regional Sales Managers at Samsara. They partner closely on large accounts, implementing detailed territory plans, participating in weekly strategy meetings, and scheduling and attending customer demos. Additionally, ADR IIIs partake in a mentorship program to learn from leadership on the Account Executive team who provide exposure and training ahead of their interview for an Account Executive position.

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
• Responds to questions and concerns.
• Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
• Maintains patient confidentiality per HIPAA regulations.
• Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.
• Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
• Correctly identifies and collects patient demographic information in accordance with organization standards.
• Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
• Reaches out to patients to schedule an appointment as defined.
• Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
• Informs patients of any issues with securing the financial account for their encounter.
• Completes out-of-pocket estimations as requested by patients.
• Provides training and education as needed.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Completes other duties assigned by manager.
• Cross-training between various departments will take place to ensure coverage.
• Participates in Quality Assurance reviews to ensure integrity of patient data information.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Utilizes department and hospital policies and procedures to complete assigned tasks.
• Adheres to all department policies and compliance requirements.
• Avoids putting patient in financial or safety risk.
• Other duties as assigned.

Communication and Collaboration:

• Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
• Collects authorization numbers in appropriate systems as applicable.
• Provides professional and constructive environment for communication across units/departments and resolves operational issues.
• May attend intra/interdepartmental meetings which involve walking within NM Campus.
• Communicates customer satisfaction issues to appropriate individuals.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
• Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
• Accommodates all levels of communication ability.

Technology:

• Utilizes multiple online order retrieval systems to verify or print the patients order.
• Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
• Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
• Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
• Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.
• Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.

Efficiency, Process Improvement, and Business Growth:

• Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.
• Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
• Understands departmental and individual quality metrics.
• Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
• Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
• Participates in departmental quality improvement activities.
• Provides ideas and suggestions for process improvements within the department.
• Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
• Adjusts processes as needed to meet standards.
• Uses organizational and unit/department resources efficiently.
• Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
• Understands that schedule may change to reflect shifting business needs.
• Evolves and learns as healthcare policies change.

EOE including Disabled and Veterans.

Qualifications

Required:

• High School diploma or equivalent.
• 2-3 years customer service or medical office experience.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in computer data-entry/typing.
• Excellent verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.
• Basic Computer Skills.
• Ability to type 40 wpm.
• Ability to multi-task.
• Customer service oriented.
• Excellent organizational, time management, analytical, and problem solving skills.

Preferred:

• Additional education.
• Additional language skills.
• Healthcare finance and/or healthcare insurance experience.
• Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information

NorthwesternMedicine Career Page

https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

About The Company

goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. From its award-winning beauty and fashion lines to its expansive editorial lens, goop invites women to embrace the process of becoming, and to discover deep joy in the pursuit of pleasure, beauty, and growth in all phases of life.

Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that’s also known for its products, curation, podcast, TV shows, live events, and retail stores.

ABOUT YOU

You are a dynamic and driven sales professional with deep experience and passion for the beauty. You’re comfortable managing complex retail relationships, analyzing sales data, and building effective sales strategies. You thrive in a fast-paced environment and are equally skilled at high-level business development and day-to-day operational execution. A team player at heart, you can lead, mentor, and jump in where needed to ensure smooth operations and achieve ambitious sales goals.

Culturally, results are your native language— clear goals, clear numbers, a visible line from contribution to outcome. AI is integral to how you work, raising the bar on what a small group can accomplish. Authority sits comfortably within your working style: your scope is defined, and you exercise real decision authority. Founder mode isn’t a stage you are curious about; it’s how you operate.

ABOUT THE ROLE

As the Director, Wholesale, you will oversee goop Beauty’s wholesale business across domestic and international accounts, including key wholesale partnerships. Reporting to the Vice President of Wholesale & Wholesale Marketing, you will manage sales operations, retail partner relationships, and business development initiatives while driving growth and maintaining goop’s brand integrity. This role requires a strategic thinker who is hands-on, detail-oriented, and adept at managing both client-facing and operational responsibilities.

• Serve as a primary point of contact for key wholesale accounts, ensuring strong relationships, consistent communication, and growth-focused account management.
• Manage communications to ensure continuity in service and account oversight across the team.
• Drive wholesale sales through direct selling to small and boutique accounts, expanding goop presence in domestic and international markets.
• Ability to build retailer plans which include but are not limited to; launch plans, marketing plans, education plans, promotional plans and sell through plans.
• Work cross functionally with marketing, creative, digital, product development and retail teams to ensure brand messaging and priority cohesion.
• Analyze sales reports, forecasts, and performance data to inform business decisions and improve account management strategies. Collaborate with Merch Planning and FP&A teams to ensure efficiency between inventory and financial planning
• Handle administrative tasks, back-office duties, and order management as needed to support seamless sales operations.
• Leverage prior experience with major retailers and international partners to navigate complex account structures and drive long-term growth.
• Lead, mentor, and develop junior team members, including serving as the primary manager for specialist support
• Supervise a team of field sales representatives and brand ambassadors

QUALIFICATIONS & EXPERIENCE

• 8+ years of experience in wholesale sales or account management within the beauty, wellness, or consumer goods industries, minimum of 3 years of managerial experience
• Experience working with large domestic retailers, as well as international accounts
• Proven track record of managing and growing key retail partnerships, meeting sales targets, and exceeding revenue goals
• Strong understanding of retail operations, sales forecasting, and budgeting
• Excellent communication, negotiation, and presentation skills
• Comfortable with CRM tools, sales reporting, and analytics platforms
• Experience managing and mentoring team members
• Strong proficiency in Microsoft Excel
• Ability to work independently, multitask, and manage competing priorities in a fast-paced, entrepreneurial environment

FAQ

• Compensation: $140,000 - $160,000 + Variable Incentive Compensation + Equity. This is a full-time, exempt role. Please note that this range represents the low and high end of the anticipated base salary range for the Los Angeles, CA based position. Goop, in good faith, reasonably expects to pay the position within this salary range. Goop provides the salary range in compliance with all applicable federal, state and local laws. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes.
• Benefits: Generous health benefits package, fertility benefits and paid parental leave.
• Perks:“goopcation” paid company summer break, generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events, and a beautiful workspace in Santa Monica
• Work Philosophy: At goop we believe that creativity, innovation and camaraderie are essential to our business, our culture and our employee’s growth and development. For those in Los Angeles or New York we are in office a minimum of Tuesdays and Thursdays, with more days in office based on proximity. 100% remote candidates are also encouraged to apply.

goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates. J ob Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next Senior Manager, Customer Success.

About the job

At Twilio, we believe the best customer interactions are grounded in real-time customer data. Our unified Customer Engagement Platform combines market-leading communications channels (Messaging, Voice, Video) with powerful Customer Data Platform (CDP) capabilities. This allows organizations to break down data silos, understand their audience through unified profiles, and orchestrate intelligent, highly personalized customer experiences at scale.

The Customer Success Management team at Twilio is the central touchpoint for our strategic customers, orchestrating the post-sales customer lifecycle in partnership with Professional Services, Sales, Product, and Support. The team manages executive customer relationships, drives platform adoption, and guides organizations on leveraging customer data to unlock the full power of Twilio’s ecosystem. Fundamentally, the CSM team ensures customers derive measurable business value from our platform, leading to long-term retention and account expansion.

As Senior Manager of Customer Success for APJ, you will lead a high-performing team of Senior Customer Success Managers overseeing a portfolio of enterprise accounts across the region. You will coach individual contributors, act as an executive escalation point, and build cross-functional alignment with Sales, Services, Engineering, and Product. You will play a pivotal role in refining our customer success operating model and regional GTM strategies to accelerate customer growth across APJ.

This is an ideal role for an experienced CS leader who thrives on developing top talent, driving consumption and account health, and helping enterprise clients navigate complex digital transformation challenges.

Responsibilities

In this role, you’ll:

• Lead and inspire a team of Senior CSMs driving account health, platform adoption, usage growth, value realization, and customer advocacy across the APJ region.
• Guide your team in helping enterprise clients execute holistic customer engagement strategies, leveraging both data infrastructure and communication channels.
• Serve as executive escalation contact for strategic accounts, building trusted advisor relationships with enterprise executives across IT, Product, Marketing, and Operations.
• Partner cross-functionally with Sales, Professional Services, Renewals, and Technical Support to protect recurring revenue, secure renewals, and drive usage expansion opportunities.
• Oversee account health tracking, forecasting, and reporting within Salesforce.com, establishing proactive risk identification and mitigation processes.
• Refine local customer success practices to align APJ operations with Twilio’s global customer engagement strategy.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• People Leadership: 3+ years of people management experience in Customer Success, with a proven track record of hiring, coaching, and developing high-performing teams.
• Customer Success Experience: 8+ years of total Customer Success Management or Account Management experience within complex enterprise environments.
• Enterprise Portfolio Management: Experience leading teams that manage Fortune 500 or large, multi-faceted enterprise organizations.
• Regional APJ Execution: Proven ability to navigate complex, multi-regional client structures across APJ, drive platform adoption, and achieve retention and revenue targets (OKRs).
• Strategic Acumen: Comfortable leading business and value conversations with both technical stakeholders (Data, IT, Engineering) and line-of-business executives.
• Leadership Competencies: Empathetic leadership style, exceptional crisis-communication and escalation management skills, and strong executive negotiation capabilities.

Desired:

• Experience working with usage- or consumption-based revenue models, driving adoption and consumption expansion strategies.
• Background or familiarity with Customer Data Platforms (CDP), MarTech stacks, communications APIs, or broader B2B SaaS ecosystems.

Location

1. This role will be remote, and based in Australia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20%-25% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

About CoLab

At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner.

We build AI for engineers designing cars, medical devices, and jet engines. Products this complex aren’t sketched and sent to production. Teams spend months on iterations, reviews, and tests, predicting how every part performs before anything is built. CoLab is where those reviews happen, and we capture the rationale behind every change. Other tools show what changed between versions. Only CoLab knows why. That’s how our AI helps manufacturers like Bobcat, Triumph Motorcycles, and GE Appliances make better decisions, eliminate rework cycles, and get to market faster.

Proudly based in St. John’s, Newfoundland, CoLab started with one customer in 2018. Since then we’ve raised a $72M Series C, been named the 57th fastest growing company in North America by Deloitte (Fast 500™), signed multi-year AI partnerships with companies like Bombardier, and grown to a team of 250+.

About the Role

We’re hiring an Engineering Manager to lead the team building AutoReview—CoLab’s AI-powered capabilities for automating mechanical design review.

This is a people leadership role that requires real technical depth. You won’t need to be the engineer writing every solution, but you should understand software and web architecture well enough to pressure-test an approach, spot when an estimate doesn’t add up, and ask the question that changes the conversation.

You’ll work closely with Product to turn broad ideas into a roadmap the team can confidently execute. That includes making early calls on feasibility and scope, then giving engineers the context and autonomy to work through the details.

The technical problems are substantial: DFM checks, clash detection, BOM consolidation, clearance analysis, bulk AutoReview workflows, and increasingly, the intersection of 2D engineering data and machine learning.

Our Ideal Candidate

• You’ve managed engineers working on technically complex web applications—ideally involving geometry, 3D data, geometric processing, CAD, graphics, or adjacent domains.
• You care deeply about people and understand the technology they’re building. You stay connected enough to the work to identify risks early without becoming the person everyone depends on for every decision.
• This team is smart, motivated, and eager to move. Your job isn’t to manufacture ambition; it’s to provide clarity so that ambition is focused on the right problems.
• You’ll also help establish clearer, respectful boundaries between Engineering and Product ownership. If you enjoy building that kind of trusting partnership while navigating ambiguity, you’ll do well here.

Job Responsibilities

• Lead, coach, and support the engineers responsible for Build AutoReview.
• Partner closely with Product to define priorities, assess feasibility, roughly scope initiatives, and build realistic timelines.
• Maintain enough technical context across projects to surface risks, dependencies, and questionable assumptions early.
• Help the team deliver major AutoReview initiatives, including DFM checks, assembly analysis, and bulk review workflows.
• Work across Engineering, Product, and the applied ML Team as AutoReview expands into areas where ownership and technical approaches are still evolving.
• Create focus when priorities change quickly because of new customer insight, technical developments, or advances in AI and ML.
• Build an environment where engineers have clear context, meaningful ownership, and the support to do excellent work.

Qualifications

• Experience managing software engineers in a technically complex product domain.
• Strong technical foundation in modern web application and software architecture.
• Experience with geometric processing, 3D/CAD applications, graphics, or similar technical systems is a strong asset.
• Demonstrated ability to partner with Product on roadmap planning, technical feasibility, estimation, and prioritization.
• Comfortable navigating evolving AI/ML technologies and understanding how they affect product and architecture decisions.
• Able to move quickly through new information, make thoughtful decisions, and communicate tradeoffs clearly.

Extra Details

This is a full-time, permanent position with a competitive compensation package that includes stock options. We offer comprehensive benefits and flexible vacation. This is a remote position open in Canada and the US.

Equity Note

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic and apply even if you don’t meet every single qualification—your potential is what matters most to us.

Your work will change lives. Including your own.

The Impact You’ll Make

At Recursion, we are decoding biology to radically improve lives. As Vice President, Medical Affairs, you will help shape how Recursion translates breakthrough science, clinical data, real-world evidence, and AI-enabled insights into meaningful impact for patients, clinicians, investigators, and health systems.

You will build and lead the Medical Affairs strategy across Recursion’s advancing clinical portfolio, with an initial focus on programs in areas of significant unmet need, including oncology, rare disease, immunology, and other priority therapeutic areas. This is a high-impact, cross-functional leadership role for a strategic medical affairs leader who can operate from early development through launch readiness, bring the external medical voice into portfolio decisions, and establish scalable capabilities for scientific engagement, evidence generation, medical communications, and medical excellence.

In this role, you will:

• Develop and lead integrated Medical Affairs strategies for priority assets, including scientific narrative, evidence gaps, stakeholder engagement, publication strategy, medical education, advisory boards, field medical planning, and launch readiness.
• Provide Medical Affairs support on cross-functional asset teams, partnering with Clinical Development, Regulatory Affairs, Development Sciences, HEOR/RWE, Biostatistics, Clinical Operations, Portfolio Strategy, Patient Advocacy, Communications, Legal/Compliance, and Business Development, where appropriate.
• Build evidence-generation plans that support asset differentiation, patient benefit, clinical adoption, and value demonstration, including real-world evidence, HEOR, epidemiology, natural history, burden of disease, treatment patterns, and outcomes-focused studies.
• Translate external insights from healthcare professionals, investigators, patient communities, payers, health systems, and scientific leaders into actionable recommendations for development strategy, trial design, endpoints, education needs, and evidence priorities.
• Lead scientific engagement strategy with key opinion leaders, digital opinion leaders, investigators, cooperative groups, patient advocacy organizations, professional societies, and other external stakeholders through compliant, high-quality scientific exchange.
• Lead congress and conference strategy for priority programs, including planning and execution for major scientific meetings such as ASCO, ESMO, AACR, AAN, and other relevant medical congresses; partner cross-functionally on abstracts, presentations, scientific narratives, medical booths, KOL engagement, and internal preparation.
• Partner with Recursion’s data science, platform, and Decision Science teams to explore responsible use of AI-enabled approaches for medical insights, evidence synthesis, stakeholder mapping, scientific communication, and measurement of medical impact.
• Establish the medical communication strategy for assigned assets, including publications, congress abstracts and presentations, lexicon, scientific platform, FAQs, medical information content, and internal scientific training.
• As the portfolio matures, design and build a structured, scalable Medical Affairs organization, including fit-for-purpose capabilities across medical strategy, field medical, medical communications, medical information, evidence generation, congress planning, insights, and medical excellence.
• Establish governance, operating rhythms, vendor partnerships, performance metrics, and compliant processes that enable Medical Affairs to support Recursion’s growth from clinical-stage development through potential launch readiness.

The Team You’ll Join

You will join Recursion’s Clinical Development organization, reporting to the Chief Medical Officer. The Clinical Development team is an empowered, execution-minded group responsible for translating Recursion’s innovative science into medicines for patients.

You will work closely with leaders across Development, Regulatory, Development Sciences, Clinical Operations, Data Science, Biology, Chemistry, Portfolio Strategy, Communications, Legal/Compliance, and future commercialization functions. Together, you will help ensure Recursion’s clinical programs are informed by robust evidence, external medical insight, patient need, and the full potential of the RecursionOS.

The Experience You’ll Need

• Advanced clinical or scientific degree required; MD, DO, PharmD, PhD, or equivalent advanced degree strongly preferred
• 15+ years of biotech or pharmaceutical industry experience, including significant leadership experience in Medical Affairs
• Experience building and leading Medical Affairs strategy for clinical-stage or launch-stage assets, ideally in oncology, rare disease, immunology, or other specialty therapeutic areas.
• Proven ability to lead integrated evidence planning, including RWE, HEOR, epidemiology, burden-of-disease, natural history, treatment-pattern, outcomes, and value-focused studies
• Strong understanding of drug development from early clinical development through launch readiness and lifecycle planning, including how Medical Affairs contributes to trial design, endpoint strategy, external engagement, publications, and evidence generation.
• Demonstrated success in engaging KOLs, investigators, patient advocacy organizations, professional societies, payers/HTA stakeholders, and other external experts through compliant scientific exchange.
• Experience developing scientific platforms, publication plans, congress strategies, advisory boards, medical education initiatives, and medical information resources.
• Strong working knowledge of relevant compliance expectations, including scientific exchange, medical review, publication practices, advisory board governance, and interactions with healthcare professionals across the US & globally

Working Location & Compensation:

This is a fully remote opportunity with occasional travel requirements. Travel may be necessary from time to time to support collaboration, team events, customer meetings, or other business needs.

At Recursion, we believe that every employee should be compensated fairly. Based on the skills, experience, and qualifications needed for this role, the estimated annual base salary range is:

• New York City, Boston, & San Francisco Bay Area(s): $358,930–$449,240
• Salt Lake City & all other U.S. locations: $326,300–$408,400

In addition to base salary, this role is eligible for an annual bonus, equity compensation, and a comprehensive benefits package.

#LI-DB1

#LI-REMOTE

The Values We Hope You Share:

• We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust.
• We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action.
• We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection.
• We move with urgency because patients are waiting. Speed isn’t about rushing but about moving the needle every day.
• We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy—leaders take accountability for decisive action, and teams own outcomes together.
• We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities.

Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively.

More About Recursion

Recursion (NASDAQ: RXRX) is a clinical-stage TechBio company decoding biology to radically improve lives. Recursion is advancing a portfolio of differentiated investigational medicines across its wholly owned and partnered pipeline in oncology, rare disease, neuroscience, immunology, and other therapeutic areas with significant unmet need. Enabling its mission is the Recursion OS, an AI-native, end-to-end drug discovery and development platform integrating biology, chemistry, and clinical development into a unified intelligence system. Powered by proprietary multimodal data, purpose-built AI models, and bilingual teams fluent in both science and AI, the Recursion OS is designed to translate complex science into medicines that matter — faster, better, and at scale — for patients who are waiting.

Recursion’s platform infrastructure is anchored in Salt Lake City, Utah and Milton Park, Oxfordshire, where its automated biology and chemistry laboratories generate proprietary data at industrial scale. Recursion also maintains offices in New York, Montréal, and London, three global hubs for talent and leadership at the intersection of AI and scientific innovation. Learn more at www.recursion.com, or connect on X and LinkedIn.

Recursion is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Recursion leverages AI in our hiring process. We use Greenhouse’s Talent Matching AI technology feature to help review applications against the skills and experience we’ve identified as important for this role. It analyzes your resume and application responses to assess how closely your qualifications match our criteria - but all decisions are made by our human recruiters and hiring managers, including whether to move to the next phase of review. Talent Matching does not automatically advance or reject any candidate. By submitting your application, you acknowledge that you have been informed about and consent to this use of the Talent Matching tool in our review process. Please refer to our Recursion Privacy Policy at https://www.recursion.com/privacy-notice/ for more information about our processing of personal data and your rights.

Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion’s internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.

Your work will change lives. Including your own.

The Impact You’ll Make

As the Recursion clinical asset pipeline continues to mature through key inflection points, the advancing assets require leaders who can translate scientific complexity into strategic clarity.  In the role of Executive Director, Asset Team Lead, you will drive the strategic positioning of assets, ensuring that decisioning is grounded in competitive reality, differentiated by Recursion OS insights, and built to move with urgency for patient benefit. You will play a pivotal role ensuring advanced computational approaches and proprietary Recursion OS/ClinTech advantages are leveraged across the portfolio continuum, redefining traditional paradigms of drug development.  Working across functional lines, you will partner with preclinical, clinical and platform teams, promoting communication, alignment and optimization of functional processes to ensure delivery of portfolio goals & transformative medicines for patients.

In this role, you will:

• Define and drive asset strategy for small molecule clinical programs in oncology and immunology/inflammation — integrating competitive positioning, mechanistic differentiation, biomarker strategy, and patient segmentation to sharpen go/no-go and prioritization decisions across the portfolio
• Translate Recursion OS and ClinTech insights into strategic asset advantages, ensuring proprietary data and computational insights are maximally enabling for advancement of the drug discovery and development portfolio
• Develop and pressure-test the competitive narrative for each oncology and I&I portfolio asset, building the evidence base that will inform leadership decisions, partnering discussions and investor communications
• Partner with functional line leaders across clinical development, BD, finance and platform teams to ensure resource allocation reflects strategic conviction and supports the most impactful programs and workstreams
• Propagate the Recursion mindset of radically changing lives by continuously raising the bar on how assets are advanced, differentiated, and delivered to patients with significant unmet need

The Team You’ll Join

As an Executive Director, Asset Team Lead, you will work across the asset portfolio, operating as a senior strategic partner to leaders in Clinical Development, Discovery, ClinTech, Platform and BD. The Portfolio Team is execution-minded and analytically rigorous — fluent in both science and AI — and responsible for industrializing Recursion’s innovative science to advance medicines that matter. We break traditional silos, leveraging AI-powered platforms across data analysis, predictive modeling, RWE integration and patient stratification, all with the goal of optimizing asset positioning for the greatest benefit to patients.

The Experience You’ll Need

• A PhD in life sciences or related scientific discipline with deep expertise in drug discovery & development required
• 10+ years of biotech/pharma experience with a proven track record of asset-level strategic leadership, advancing programs through clinical stage-gates with demonstrable impact on portfolio value
• Deep expertise in the development of small molecule therapeutics for oncology and immunology/inflammation required, expertise in rare disease a bonus
• Experience leveraging computational approaches and data-driven platforms to sharpen asset strategy and clinical decision-making
• Proven ability to build and articulate the strategic and competitive case for clinical assets – integrating mechanistic differentiation, competitive dynamics, regulatory and market considerations.
• Strong financial acumen; able to engage credibly on cross-functional resourcing, asset valuation, and portfolio trade-offs
• Exceptional executive presence – able to synthesize complexity into clear, conviction-led recommendations and present with confidence to senior leadership and external partners

Working Location & Compensation:

This is a remote position based in the United States with required periodic travel. In addition to base salary, this role is eligible for an annual bonus, equity compensation, and a comprehensive benefits package.

#LI-EP1

#LI-REMOTE

The Values We Hope You Share:

• We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust.
• We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action.
• We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection.
• We move with urgency because patients are waiting. Speed isn’t about rushing but about moving the needle every day.
• We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy—leaders take accountability for decisive action, and teams own outcomes together.
• We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities.

Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively.

More About Recursion

Recursion (NASDAQ: RXRX) is a clinical-stage TechBio company decoding biology to radically improve lives. Recursion is advancing a portfolio of differentiated investigational medicines across its wholly owned and partnered pipeline in oncology, rare disease, neuroscience, immunology, and other therapeutic areas with significant unmet need. Enabling its mission is the Recursion OS, an AI-native, end-to-end drug discovery and development platform integrating biology, chemistry, and clinical development into a unified intelligence system. Powered by proprietary multimodal data, purpose-built AI models, and bilingual teams fluent in both science and AI, the Recursion OS is designed to translate complex science into medicines that matter — faster, better, and at scale — for patients who are waiting.

Recursion’s platform infrastructure is anchored in Salt Lake City, Utah and Milton Park, Oxfordshire, where its automated biology and chemistry laboratories generate proprietary data at industrial scale. Recursion also maintains offices in New York, Montréal, and London, three global hubs for talent and leadership at the intersection of AI and scientific innovation. Learn more at www.recursion.com, or connect on X and LinkedIn.

Recursion is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Recursion leverages AI in our hiring process. We use Greenhouse’s Talent Matching AI technology feature to help review applications against the skills and experience we’ve identified as important for this role. It analyzes your resume and application responses to assess how closely your qualifications match our criteria - but all decisions are made by our human recruiters and hiring managers, including whether to move to the next phase of review. Talent Matching does not automatically advance or reject any candidate. By submitting your application, you acknowledge that you have been informed about and consent to this use of the Talent Matching tool in our review process. Please refer to our Recursion Privacy Policy at https://www.recursion.com/privacy-notice/ for more information about our processing of personal data and your rights.

Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion’s internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.

Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Comprehensive Cost Analysis - Conduct a thorough analysis of various cost components associated with the factory launch, including but not limited to equipment, labor, materials, and operational expenses.
• Financial Forecasting - Develop accurate and detailed financial forecasts based on the gathered cost data, providing essential insights into the financial implications of the launch.
• Budget Oversight - Collaborate with department heads to establish and monitor budgets, ensuring alignment with the overall launch strategy and financial goals.
• Cost Optimization Strategies - Identify opportunities for cost optimization and efficiency improvements throughout the launch process, contributing to overall cost-effectiveness.
• Technical Process Understanding - Learn, analyze, and understand the technical processes within the factory to challenge and validate cost estimations effectively.
• Cross-Departmental Collaboration - Engage proactively with departments such as Production, Procurement, and Finance to gather relevant data and ensure a holistic understanding of cost factors.
• Documentation and Reporting - Prepare comprehensive documentation outlining cost breakdowns, risk assessments, and mitigation strategies for review by senior leadership and key stakeholders.
• Data Visualization & Reporting Automation - Create dashboards and support reporting automation through Excel-based tools and apply AI-driven analytics to support data-driven decision making.
• Continuous Improvement - Implement continuous improvement initiatives based on post-launch evaluations, helping refine cost estimation processes for future projects.
• Stakeholder Communication - Effectively communicate cost-related findings, recommendations, and risks to stakeholders, ensuring transparency and informed decision-making.
• Risk Management - Proactively identify potential risks in cost estimation and support escalation processes, working collaboratively to develop risk mitigation plans.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

• Educational Background - Bachelor’s in Finance, Business Administration, or a related field. Master’s degree is a plus.An equivalent amount of relevant work experience may be considered in lieu of a degree.
• Industry Experience - 4+ yearsexperience in cost estimation, financial analysis, or related roles within the automotive or relevant comparable industries.
• Technical Understanding - Solid technical understanding of manufacturing processes, especially in the automotive industry, to effectively challenge and validate launch costs.
• Analytical Skills - Strong analytical skills with the ability to critically evaluate and challenge cost-related information.
• Communication Skills - Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Detail Orientation - Detail-oriented approach with a focus on accuracy in forecasting and documentation.
• Problem-Solving Ability - Demonstrated problem-solving ability, especially in the context of cost-related challenges.
• Financial Acumen - Sound financial acumen and understanding of budgeting processes.

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $95,000.00 - $120,000.00

Internal Leveling Code: IC9

Notice to applicants:

• To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

About CoLab

At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner.

We build AI for engineers designing cars, medical devices, and jet engines. Products this complex aren’t sketched and sent to production. Teams spend months on iterations, reviews, and tests, predicting how every part performs before anything is built. CoLab is where those reviews happen, and we capture the rationale behind every change. Other tools show what changed between versions. Only CoLab knows why. That’s how our AI helps manufacturers like Bobcat, Triumph Motorcycles, and GE Appliances make better decisions, eliminate rework cycles, and get to market faster.

Proudly based in St. John’s, Newfoundland, CoLab started with one customer in 2018. Since then we’ve raised a $72M Series C, been named the 57th fastest growing company in North America by Deloitte (Fast 500™), signed multi-year AI partnerships with companies like Bombardier, and grown to a team of 250+.

About the Role

We’re hiring an Engineering Manager to lead the team building AutoReview—CoLab’s AI-powered capabilities for automating mechanical design review.

This is a people leadership role that requires real technical depth. You won’t need to be the engineer writing every solution, but you should understand software and web architecture well enough to pressure-test an approach, spot when an estimate doesn’t add up, and ask the question that changes the conversation.

You’ll work closely with Product to turn broad ideas into a roadmap the team can confidently execute. That includes making early calls on feasibility and scope, then giving engineers the context and autonomy to work through the details.

The technical problems are substantial: DFM checks, clash detection, BOM consolidation, clearance analysis, bulk AutoReview workflows, and increasingly, the intersection of 2D engineering data and machine learning.

Our Ideal Candidate

• You’ve managed engineers working on technically complex web applications—ideally involving geometry, 3D data, geometric processing, CAD, graphics, or adjacent domains.
• You care deeply about people and understand the technology they’re building. You stay connected enough to the work to identify risks early without becoming the person everyone depends on for every decision.
• This team is smart, motivated, and eager to move. Your job isn’t to manufacture ambition; it’s to provide clarity so that ambition is focused on the right problems.
• You’ll also help establish clearer, respectful boundaries between Engineering and Product ownership. If you enjoy building that kind of trusting partnership while navigating ambiguity, you’ll do well here.

Job Responsibilities

• Lead, coach, and support the engineers responsible for Build AutoReview.
• Partner closely with Product to define priorities, assess feasibility, roughly scope initiatives, and build realistic timelines.
• Maintain enough technical context across projects to surface risks, dependencies, and questionable assumptions early.
• Help the team deliver major AutoReview initiatives, including DFM checks, assembly analysis, and bulk review workflows.
• Work across Engineering, Product, and the applied ML Team as AutoReview expands into areas where ownership and technical approaches are still evolving.
• Create focus when priorities change quickly because of new customer insight, technical developments, or advances in AI and ML.
• Build an environment where engineers have clear context, meaningful ownership, and the support to do excellent work.

Qualifications

• Experience managing software engineers in a technically complex product domain.
• Strong technical foundation in modern web application and software architecture.
• Experience with geometric processing, 3D/CAD applications, graphics, or similar technical systems is a strong asset.
• Demonstrated ability to partner with Product on roadmap planning, technical feasibility, estimation, and prioritization.
• Comfortable navigating evolving AI/ML technologies and understanding how they affect product and architecture decisions.
• Able to move quickly through new information, make thoughtful decisions, and communicate tradeoffs clearly.

Extra Details

This is a full-time, permanent position with a competitive compensation package that includes stock options. We offer comprehensive benefits and flexible vacation. This is a remote position open in Canada and the US.

Equity Note

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic and apply even if you don’t meet every single qualification—your potential is what matters most to us.

Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Support supplier quality planning and execution of manufacturing, assembly techniques and quality control processes from the advanced development phase to mass production using APQP and VDA quality management processes.
• Supportall quality performance and functional standards,to ensureall vehicle activities are met in the supply chain to meet Customer satisfaction.
• Provide leadership at Suppliers to ensure Scout’s Quality expectations are met and that suppliers can meet the industrialization related activities on time with the Supplier Quality team and escalate when unable.
• Responsible for proactive and reactive containment at suppliers.
• Responsible for reviewing and participate in approval of necessary boundary samples, appearance catalogs, etc.
• Responsible for ensuring change management occurs and is identified properly, and proactively for product architecture requests.
• Responsible for Supplier PPAPs and ongoing activities within the supply chain from development to series production.
• Work as a partner with the Supply chain to ensure escalations of issues are raised and resolutions areresolved in a timely manner.
• Lead supplier improvements in cost, quality, and manufacturability.
• Facilitate understanding of technical requirements between Suppliers with Scout Purchasing, Quality, and Design teams to always ensure proper transparency and communication.
• Responsible for supplier audits and corrective actions to ensure their ability to meet part performance, delivery, and reliability expectations.
• Collaborate with Scout’s Design, Quality, and Manufacturing to determine the ideal performance specifications and supplier metrics.
•  Accountable for ongoing monitoring supplier manufacturing process development, launch readiness for new products and design changes.
• Responsible for driving continuous improvement activities utilizing Lean Manufacturing principles.
• Ensure suppliers have exceptionally robust processes and procedures to promote mass industrialization through efficient and seamless production of high-quality products.
• Validate supplier corrective actions involving design and/or process changes to ensure they are capable and robust using read across methodology for similar manufacturing lines and/or suppliers.
• Facilitate new or alternative materials for that will positively impact design robustness, quality, manufacturability, or cost reduction.
• Participate in supplier reviews including new suppliers and design for manufacturability reviews.
• Support / lead suppliers in efficient use of best methods of manufacturing, testing, and gauging, poke-yokes and correct tools or assembly equipment to use.
• Drive Quality improvements with Engineering, Quality and Operations to ensure Quality KPI’s are met and drive to exceed expectations.
• Support the planning, execution and evaluation of root cause analysis to ensure high quality of Scout production vehicles through fast response methodologies.
• Lead, participate and drive Scout’s Quality expectations as required to ensure  KPI’s are met.
• Act with dignity and respect on behalf of Scout when at a supplier.
• Work to mitigate warranty claims with suppliers to drive closure and resolution of issues with the cross-functional group.
• Work cross functionally with other departments within Scout.
• Support NCR resolution.
• Perform other duties as assigned.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately 40-70% of the time. Valid driver’s license required. Passport required.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

• Bachelor’s or Master’s degree in mechanical/vehicle engineering, industrial engineering,or related field preferred.
• Experience in Quality Systems a plus: In-depth knowledge of Geometric Dimensioning and Tolerancing (GD&T) and inspection; PPAP/APQP/ VDA processes
• 4-8years of experience in Automotiveor applicable Tier I experience
• Very good technical understanding and sound specialist knowledge of vehicle development, vehicle production and supply chain management.
• Excellentoperations experience and very good understanding of the vehicle assembly/ functionality.
• Great written and verbal communications skills.
• Sound knowledge of quality management and methodologies.
• VDA Auditing Experience preferred.
• Understanding of safety requirements
• Understanding of IATF, VDA, ISO, DIN, and regulatory requirements
• Strong teamwork and communication skills, a high level of assertiveness as well as entrepreneurial thinking and goal- and result-oriented decision-making skills
• Certification in AIAG Core Tools- MSA, APQP, FMEA, Control Plans, PPAP
• Leadership and team management abilities, with a track record of building and leading high-performing teams
• Proven results and ability to direct supplier activities at the management level to ensure suppliers can meet customer requirements and expectations.
• Proven ability to execute project management techniques.
• Strong technical writing ability using SPC and data analysis as well as an ability to explain complex issues in a concise and plain manner.

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $95,000.00 - $120,000.00

Internal Leveling Code: IC9

Notice to applicants:

• To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

Highlights

• Location: Spain Remote
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

• Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
• Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
• The feedback queue — live articles stay correct; feedback comes in, you triage and fix
• The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
• Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

• Turn a feature spec into a published article that goes live the day the release does
• Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
• Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
• Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
• Refactor older content that no longer meets the standard, as release work allows
• Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
• Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

• 3+ years of experience writing technical or product documentation, or tech content
• Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
• Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
• Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
• Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
• Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
• Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
• Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

• Deeper experience with REST APIs and developer-facing documentation
• Background in editing — leading or contributing to an editorial process
• Experience in product marketing or UX writing
• Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,500 - €4,000 gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Portugal, Remote
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

• Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
• Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
• The feedback queue — live articles stay correct; feedback comes in, you triage and fix
• The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
• Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

• Turn a feature spec into a published article that goes live the day the release does
• Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
• Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
• Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
• Refactor older content that no longer meets the standard, as release work allows
• Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
• Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

• 3+ years of experience writing technical or product documentation, or tech content
• Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
• Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
• Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
• Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
• Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
• Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
• Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

• Deeper experience with REST APIs and developer-facing documentation
• Background in editing — leading or contributing to an editorial process
• Experience in product marketing or UX writing
• Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,200 - €3,800 gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• Private medical insurance for the employee and their family
• 22 paid vacation days per year
• Up to 14 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.
• €50 monthly allowance to cover internet and mobile phone expenses

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

Typeform is fully remote by design. For this role, we can hire candidates based in the ET timezone in the US.

About the team

The AI Engineering team builds the systems and capabilities behind Typeform’s AI products, including Research Flow, our platform for combining quantitative research with deeper qualitative insights.

We use machine learning, large language models, RAG, and agentic systems to help customers collect, understand, and act on information in more conversational and personalised ways.

Through Research Flow, this includes helping customers design studies, run AI-moderated conversations with adaptive follow-up questions, and turn responses into useful insights.

The team owns the journey from experimentation through to production. This includes AI application development, evaluation, infrastructure, deployment, observability, reliability, and performance.

You will work closely with Product Managers, Software Engineers, Data Scientists, Data Engineers, and Analytics teams to turn promising AI ideas into secure, scalable, and dependable customer experiences.

About the role

As a Senior AI Engineer at Typeform, you will be instrumental in building and evolving the AI capabilities behind Research Flow, alongside our broader AI products.

Your work will help customers understand the “why” behind responses and move from research questions to informed decisions faster.

Your scope will span generative AI applications, enterprise RAG systems, agentic workflows, model evaluation, machine learning pipelines, and the infrastructure required to run them reliably at scale.

This is a hands-on engineering role with strong ownership. You will turn ideas and prototypes into production systems used by our customers, with direct influence on their quality and performance. You will also help define the technical standards for developing, evaluating, deploying, and monitoring AI across Typeform.

Things you will do

Build and deliver AI products

• Design, build, and deploy generative AI capabilities across Typeform’s products, with a key contribution to Research Flow.
• Develop applications using large language models, RAG, vector search, and agentic systems.
• Build services and APIs that allow product teams to integrate AI capabilities into customer experiences.
• Turn prototypes into reliable production systems with clear measures of performance and quality.
• Explore new ways for customers to collect, understand, and act on information using AI.

Build scalable AI systems

• Design and operate machine learning services and workflows using Python, Docker, Kubernetes, and AWS.
• Build reliable pipelines for batch and real time processing using technologies such as Kafka and Airflow.
• Design solutions using vector databases to support retrieval, recommendations, personalisation, and semantic search.
• Use MLflow to manage experiments, model versions, registries, and deployments.
• Improve the reliability, performance, scalability, and cost efficiency of our AI systems.

Evaluate and improve AI quality

• Build automated evaluation pipelines for generative AI applications, including the conversational and analytical capabilities behind Research Flow.
• Develop benchmarks that measure accuracy, relevance, reliability, fairness, latency, and cost.
• Evaluate retrieval strategies, including chunking, embeddings, context selection, and reranking.
• Monitor AI systems in production and identify opportunities to improve their quality and performance.
• Create safeguards that reduce unexpected behaviour and protect customer data.

Shape our AI engineering practice

• Establish reusable patterns and technical standards for building, evaluating, and releasing AI systems.
• Help teams make informed decisions about models, frameworks, infrastructure, performance, and cost.
• Apply strong engineering practices across testing, security, observability, version control, and deployment.
• Share technical knowledge and support the development of other engineers.
• Keep up with relevant AI research, tools, and engineering practices, applying what is useful to Typeform.

Collaborate across Typeform

• Partner with Product, Engineering, Data Science, Data Engineering, and Analytics teams to connect AI investments with customer and business needs.
• Work with Data Scientists to turn experiments and models into reliable production services.
• Communicate technical concepts, risks, and tradeoffs clearly to technical and nontechnical partners.
• Contribute to technical planning and help shape the direction of AI across Typeform.

What you bring

• At least four years of experience building and deploying machine learning or AI systems in production.
• Strong Python and software engineering skills.
• Experience building production services using Python frameworks such as FastAPI.
• Practical experience developing generative AI applications using large language models, RAG, tool use, or agentic systems.
• Experience with frameworks such as PyTorch, LangChain, LangGraph, or similar technologies.
• A strong understanding of enterprise RAG systems, including chunking, embeddings, retrieval, reranking, evaluation, and monitoring.
• Experience creating automated evaluations for generative AI applications.
• Experience with AWS, Docker, Kubernetes, Terraform, and continuous integration and deployment practices.
• Experience using services such as AWS SageMaker or AWS Bedrock.
• Experience with Kafka, vector databases, or other technologies used for real time and high dimensional data processing.
• Experience managing machine learning workflows using MLflow.
• Experience monitoring production systems with tools such as Datadog or OpenSearch.
• The ability to balance quality, speed, reliability, scalability, and cost when making technical decisions.
• Strong communication skills and experience collaborating with Product, Engineering, and Data teams.

Extra awesome

• Experience working in a B2B SaaS product company.
• Experience with orchestration tools such as Airflow or Argo Workflows.
• Familiarity with SQL, Spark, Snowflake, or other data processing technologies.
• Experience building systems that combine structured data, unstructured data, and generative AI.
• Experience with AI security, privacy, responsible AI, prompt injection protection, or data leakage prevention.
• Experience improving the latency and cost of AI systems operating at scale.

*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.

We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.

Highlights

• Location: Poland Remote
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

• Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
• Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
• The feedback queue — live articles stay correct; feedback comes in, you triage and fix
• The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
• Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

• Turn a feature spec into a published article that goes live the day the release does
• Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
• Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
• Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
• Refactor older content that no longer meets the standard, as release work allows
• Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
• Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

• 3+ years of experience writing technical or product documentation, or tech content
• Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
• Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
• Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
• Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
• Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
• Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
• Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

• Deeper experience with REST APIs and developer-facing documentation
• Background in editing — leading or contributing to an editorial process
• Experience in product marketing or UX writing
• Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €2,500 - €3,000 gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses (50% reimbursement, up to $1,000 annually).
• Relevant professional education (100% reimbursement, up to $1,500 annually).
• Gym or swimming pool (50% reimbursement, up to $500 annually).
• Co-working (up to $250 monthly).
• Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.