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Leads Medical Affairs strategy, evidence generation, scientific engagement, and launch readiness across Recursion’s clinical portfolio.
At Recursion, we are decoding biology to radically improve lives. As Vice President, Medical Affairs, you will help shape how Recursion translates breakthrough science, clinical data, real-world evidence, and AI-enabled insights into meaningful impact for patients, clinicians, investigators, and health systems.
You will build and lead the Medical Affairs strategy across Recursion’s advancing clinical portfolio, with an initial focus on programs in areas of significant unmet need, including oncology, rare disease, immunology, and other priority therapeutic areas. This is a high-impact, cross-functional leadership role for a strategic medical affairs leader who can operate from early development through launch readiness, bring the external medical voice into portfolio decisions, and establish scalable capabilities for scientific engagement, evidence generation, medical communications, and medical excellence.
You will join Recursion’s Clinical Development organization, reporting to the Chief Medical Officer. The Clinical Development team is an empowered, execution-minded group responsible for translating Recursion’s innovative science into medicines for patients.
You will work closely with leaders across Development, Regulatory, Development Sciences, Clinical Operations, Data Science, Biology, Chemistry, Portfolio Strategy, Communications, Legal/Compliance, and future commercialization functions. Together, you will help ensure Recursion’s clinical programs are informed by robust evidence, external medical insight, patient need, and the full potential of the RecursionOS.
Working Location & Compensation:
This is a fully remote opportunity with occasional travel requirements. Travel may be necessary from time to time to support collaboration, team events, customer meetings, or other business needs.
At Recursion, we believe that every employee should be compensated fairly. Based on the skills, experience, and qualifications needed for this role, the estimated annual base salary range is:
In addition to base salary, this role is eligible for an annual bonus, equity compensation, and a comprehensive benefits package.
#LI-DB1
#LI-REMOTE
The Values We Hope You Share:
Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively.
More About Recursion
Recursion (NASDAQ: RXRX) is a clinical-stage TechBio company decoding biology to radically improve lives. Recursion is advancing a portfolio of differentiated investigational medicines across its wholly owned and partnered pipeline in oncology, rare disease, neuroscience, immunology, and other therapeutic areas with significant unmet need. Enabling its mission is the Recursion OS, an AI-native, end-to-end drug discovery and development platform integrating biology, chemistry, and clinical development into a unified intelligence system. Powered by proprietary multimodal data, purpose-built AI models, and bilingual teams fluent in both science and AI, the Recursion OS is designed to translate complex science into medicines that matter — faster, better, and at scale — for patients who are waiting.
Recursion’s platform infrastructure is anchored in Salt Lake City, Utah and Milton Park, Oxfordshire, where its automated biology and chemistry laboratories generate proprietary data at industrial scale. Recursion also maintains offices in New York, Montréal, and London, three global hubs for talent and leadership at the intersection of AI and scientific innovation. Learn more at www.recursion.com, or connect on X and LinkedIn.
Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Leads clinical drug asset strategy, competitive positioning, cross-functional prioritization, and portfolio advancement for oncology and immunology programs.
The Impact You’ll Make
As the Recursion clinical asset pipeline continues to mature through key inflection points, the advancing assets require leaders who can translate scientific complexity into strategic clarity. In the role of Executive Director, Asset Team Lead, you will drive the strategic positioning of assets, ensuring that decisioning is grounded in competitive reality, differentiated by Recursion OS insights, and built to move with urgency for patient benefit. You will play a pivotal role ensuring advanced computational approaches and proprietary Recursion OS/ClinTech advantages are leveraged across the portfolio continuum, redefining traditional paradigms of drug development. Working across functional lines, you will partner with preclinical, clinical and platform teams, promoting communication, alignment and optimization of functional processes to ensure delivery of portfolio goals & transformative medicines for patients.
In this role, you will:
The Team You’ll Join
As an Executive Director, Asset Team Lead, you will work across the asset portfolio, operating as a senior strategic partner to leaders in Clinical Development, Discovery, ClinTech, Platform and BD. The Portfolio Team is execution-minded and analytically rigorous — fluent in both science and AI — and responsible for industrializing Recursion’s innovative science to advance medicines that matter. We break traditional silos, leveraging AI-powered platforms across data analysis, predictive modeling, RWE integration and patient stratification, all with the goal of optimizing asset positioning for the greatest benefit to patients.
The Experience You’ll Need
Working Location & Compensation:
This is a remote position based in the United States with required periodic travel. In addition to base salary, this role is eligible for an annual bonus, equity compensation, and a comprehensive benefits package.
#LI-EP1
#LI-REMOTE
The Values We Hope You Share:
Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively.
More About Recursion
Recursion (NASDAQ: RXRX) is a clinical-stage TechBio company decoding biology to radically improve lives. Recursion is advancing a portfolio of differentiated investigational medicines across its wholly owned and partnered pipeline in oncology, rare disease, neuroscience, immunology, and other therapeutic areas with significant unmet need. Enabling its mission is the Recursion OS, an AI-native, end-to-end drug discovery and development platform integrating biology, chemistry, and clinical development into a unified intelligence system. Powered by proprietary multimodal data, purpose-built AI models, and bilingual teams fluent in both science and AI, the Recursion OS is designed to translate complex science into medicines that matter — faster, better, and at scale — for patients who are waiting.
Recursion’s platform infrastructure is anchored in Salt Lake City, Utah and Milton Park, Oxfordshire, where its automated biology and chemistry laboratories generate proprietary data at industrial scale. Recursion also maintains offices in New York, Montréal, and London, three global hubs for talent and leadership at the intersection of AI and scientific innovation. Learn more at www.recursion.com, or connect on X and LinkedIn.
Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Leads AI engineering teams, develops operational frameworks, and advises clients on AI systems, governance, agentic deployments, and cloud architecture.
About Egen
Egen is a fast-growing and entrepreneurial company with a data-first mindset. We bring together the best engineering talent working with the most advanced technology platforms, including Google Cloud and Salesforce, to help clients drive action and impact through data and insights. We are committed to being a place where the best people choose to work so they can apply their engineering and technology expertise to envision what is next for how data and platforms can change the world for the better. We are dedicated to learning, thrive on solving tough problems, and continually innovate to achieve fast, effective results. If this describes you, we want you on our team.
Want to learn more about life at Egen? Check out these resources in addition to the job description.
Meet Egen
Life at Egen
Culture and Values at Egen
Career Development at Egen
Benefits at Egen
About the opportunity
We are seeking a high-impact Director of Engineering to spearhead a vital span of our AI Practice during a period of explosive growth. This is a dynamic player-coach role for a strategic engineering leader who excels at cultivating managerial talent and developing high-performing teams while staying directly engaged in transformative client delivery.
Our AI Practice comprises roughly 78 top-tier engineers across North America, Europe, and India, delivering cutting-edge AI and machine learning solutions for global enterprise clients in healthcare, life sciences, hospitality, the public sector, and industrial markets. We don’t just build proofs of concept—we architect and deploy robust, mission-critical production systems.
As our first dedicated engineering leader in this role, you will take full ownership of a team of roughly twenty engineers—shaping team structure, staffing engagements, and fostering accelerated professional growth. Beyond leading your span, you will partner with the AI Practice Lead to architect and refine practice-wide operational frameworks for hiring, onboarding, and continuous engineering enablement.
Reporting directly to the AI Practice Lead, you will work side-by-side with practice leadership, particularly during your initial two quarters. Approximately 50% of your role will be billable client engagement, positioning you as a high-value fractional advisor and platform leader across critical technical domains: AI SDLC, AI governance, agentic deployments, and cloud platform/pipeline architecture.
This position is tailored for a battle-tested leader with a proven track record of managing managers and engineering leaders. You have built and scaled the operational machinery that powers high-performing engineering organizations—and can showcase tangible, measurable outcomes from organizations that flourished under your design.
Span Leadership and People Management
Practice Machinery: Hiring, Onboarding, and Enablement
Hands-on Delivery and Client Engagement
Empower and lead a dedicated span of roughly twenty world-class engineers.
Drive performance management, professional growth, career paths, and promotion pathways for everyone in your span in close alignment with the practice lead.
Serve as the primary leadership point of escalation for engineering challenges within your span.
Direct team staffing strategy in partnership with Resource Management and the practice lead, seamlessly matching engineering talent to high-impact engagements.
Oversee contractor operations to ensure smooth onboarding, strategic contract extensions, and healthy engagement delivery.
Mentor and coach team leads through crucial career conversations, performance coaching, and complex staffing decisions.
Spearhead the practice-wide hiring engine in collaboration with the practice lead: optimize interview panels, calibrate interviewer standards, expand capacity, prioritize top candidates, and elevate our partnership with Talent Acquisition.
Champion the entire career progression pipeline from onboarding to senior technical leader—refining mentorship, management enablement, and performance review cycles on top of existing practice frameworks.
Lead the practice’s internal accelerator program alongside the practice lead, defining production-ready client standards, driving practice-wide adoption, and curating internal assets.
Maintain an active billable portfolio (~50% focus) across strategic, fractional advisory and platform consulting roles spread intentionally across key client accounts.
Provide overarching technical leadership on AI SDLC initiatives—guiding client leadership in adopting modern AI tooling, setting standards of excellence, and measuring ROI.
Drive robust AI governance solutions within highly regulated industries, establishing comprehensive evaluation frameworks, observability platforms, audit trails, and production safety controls.
Architect enterprise platform and pipeline deployments, including agentic AI frameworks, automated promotion pipelines, and the operational infrastructure supporting them.
Serve as a trusted executive advisor to client engineering leaders, delivering expert guidance and constructively challenging technical approaches when needed.
12+ years of progressive engineering experience, including significant leadership experience guiding full engineering organizations rather than single development teams.
Demonstrated experience managing engineering leaders and managers, with a track record of scaling teams and organizational structures effectively.
Proven ability to build high-functioning organizational infrastructure—recruiting engines, onboarding programs, engineering standards, and career pathways—with measurable outcomes.
Deep technical strength in platform, pipeline, and infrastructure architecture required to command respect and direct technical strategy in executive client settings.
Hands-on expertise deploying production AI/ML systems, with primary focus on platform architecture, MLOps/LLMOps pipelines, governance, and operational resilience over pure model research.
Deep Google Cloud Platform (GCP) experience, or the proven technical agility to master our GCP-centric delivery stack rapidly.
Sharp consulting acumen: adept at managing ambiguity, navigating client-facing dynamics, leading concurrent engagements, and balancing business drivers.
Professional services experience preferred.
Collaborative mindset and comfort partnering closely with practice leadership during a transitional quarter as operational authority shifts.
Exceptional communication and executive presence, with the ability to influence C-suite client stakeholders and internal executive leadership alike.
$218,000 - $265,000 a year
This position may be hired at multiple levels. Final leveling is determined during the interview process based on a candidate’s experience, skills, and interview outcomes, and the applicable salary range will align with the final level assigned.
Compensation is determined based on factors including experience, expertise, interview performance, and geographic location, where applicable.
Compensation & Benefits:
This role is eligible for our competitive salary and comprehensive benefits package to support your well-being:
- Comprehensive Health Insurance
- Paid Leave (Vacation/PTO)
- Paid Holidays
- Sick Leave
- Parental Leave
- Bereavement Leave
- 401 (k) Employer Match
- Employee Referral Bonuses
Check out our complete list of benefits here - >https://egen.ai/people/#benefits
Important: All roles are subject to standard hiring verification practices, which may include background checks, employment verification, and other relevant checks.
EEO and Accommodations:
Egen is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Egen will also consider qualified applications with criminal histories, consistent with legal requirements. Egen welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Leads organizational strategy, growth, funding, and periodic in-person campaigning as a co-founder and chief strategy officer.
Leads IT engineering strategy, teams, and delivery for an identity-assured transaction management platform.
Leads Elation’s design strategy and organization, guiding product designers and shaping AI-native clinical product experiences.
Elation Health exists to enable every patient to experience the highest quality care wherever they go in the healthcare system. We build technology for independent primary care practices and the physicians, clinicians, and teams who care for their patients every day.
Our platform brings together a clinical-first EHR, intelligent automation, billing, patient engagement, and the workflows that help primary care practices deliver excellent care and build sustainable businesses. The work is consequential: when our products are clear, trustworthy, and well designed, clinicians can spend more time focused on patients and less time fighting their tools.
Primary care is foundational to a healthy healthcare system, yet the technology supporting it is often fragmented, burdensome, and disconnected from the realities of clinical work. At Elation, Design has the opportunity to make the experience of practicing medicine meaningfully better—while helping independent primary care remain strong, sustainable, and human.
We are seeking a passionate Design leader to drive our design strategy, build a strongly capable Design organization, raise the quality and coherence of the product experience, and use AI-native ways of working to deliver more intuitive, trusted, and impactful experiences for clinicians and practices at scale. If you’re excited about shaping the next generation of AI-native primary care technology, this role is for you.
As Head of Design, you will set the vision, standards, and operating model for Design at Elation. You will lead a talented team of product designers and design partners, work closely with Product and Engineering leadership, and bring a strong design point of view to company strategy and product decisions.
This is a hands-on leadership role for someone who can move comfortably between the strategic and the concrete: defining a coherent experience across a complex product, coaching designers through difficult problems, raising the quality bar, and ensuring the details hold up in the hands of real clinicians.
You will report to the Chief Product Officer and serve as a senior voice in the Product Development organization. The title and scope will be calibrated to the experience and demonstrated impact of the person we hire.
We will measure success through a combination of customer impact, product quality, organizational health, and operating leverage. In particular, we expect this leader to improve:
Salary: $200,000 - $260,000k/yr + variable
Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.
We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.
Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.
Leads consumer product strategy, growth, partnerships, analytics, and business performance for CouponFollow’s browser extension and mobile apps.
At CouponFollow (NextGen), a System1 company (NYSE: SST), we help over 25 million monthly users save money by connecting them with real, verified coupon codes from thousands of leading retailers. As one of the world’s leading organic coupon sites, CouponFollow.com, we’re rapidly expanding our product offerings, user experience, and strategic partnerships.
We are looking for a Vice President, Consumer Products & Growth to take end-to-end ownership of our browser extension and related mobile apps business, as well as new strategic growth products in the deals and savings space. This is a hybrid business owner / growth / product-owner role. You’ll set the strategy for how we grow these businesses: marketing, installs, retention, and monetization, own the partner relationships that make that growth possible, and work hand-in-hand with product and engineering to ship the roadmap that gets us there. You will be the single point of accountability for the business’s performance and growth trajectory.
Strategy & Business Ownership
Own the extension and related business plans and operating cadence, with accountability for revenue, forecasting, KPI performance, and resource allocation; identify performance gaps early and lead corrective actions across the organization.
Define the growth strategy for the consumer product portfolio, setting the strategic priorities, growth levers, and market-positioning choices that will drive sustainable scale.
Set strategic product direction and roadmap priorities to enhance the product experience and business metrics.
Source and prioritize new business opportunities, evaluating build-vs-partner tradeoffs and sizing potential impact.
Build and scale a high-performing team to drive the business, establishing clear processes, staffing models, and quality standards to maintain strong user experience as volume grows.
Performance & Analytics
Own performance management of the CouponFollow browser extensions and mobile apps — analyzing, interpreting, and reporting on funnel, acquisition, retention, and cashback performance data.
Establish the reporting cadence and metrics framework the business is run against, surfacing insights and recommendations to leadership.
Growth Partnerships & Distribution
Own the strategy and execution for performance-based CPA/CPI partnerships that drive installs, activation, and monetization.
Manage the creator/UGC growth function against clear performance targets.
Build and grow high-value partner distribution relationships across affiliate networks, merchants, and other distribution partners, with a clear focus on scalable, pay-for-performance models.
Design, test, and optimize CPA (cost per action) and CPI (cost per install) offers, payout structures, and tracking frameworks to maximize efficient growth and LTV.
Work closely with the partnerships team to align affiliate network and merchant relationships with the extension/app business, ensuring clear KPIs, attribution, and payout accountability.
Define and track partner performance metrics (e.g., eCPI, eCPA, ROAS, retention cohorts) and run regular partner reviews to scale winners and cut underperformers.
Compliance & Risk
Ensure compliance with tracking technologies, digital marketing standards, and affiliate network stand-down rules.
Collaborate with product, data, and legal to ensure compliant tracking, fraud prevention, and clean integration of partner-sourced traffic into the extension funnel.
Cross-functional Execution
Manage and develop the paid growth function responsible for day-to-day channel execution - approve budgets, targets, and LTV-based guardrails while holding the team accountable for efficient, scalable growth.
Partner closely with product and engineering to translate strategy into a shipped roadmap.
Act as the connective tissue between partnerships, product, engineering, and leadership to keep the extension business aligned and moving.
8+ years of relevant experience with responsibility for consumer and product activities (e.g. product growth, product management, GM or P&L owner).
Demonstrated success developing and scaling performance-based growth programs, including CPA/CPI partnerships, affiliate channels, or other pay-for-performance distribution models.
Proven track record building, launching, and maintaining high-scale, successful products.
Experience strategically influencing and aligning senior stakeholders and key partners to consistently drive action, results, and change.
Hands-on, “roll up your sleeves” mindset, with the ability to be a driver and change agent in an organization.
Strong business acumen and data analytics proficiency.
Bachelor’s degree in business, engineering, marketing, or a related field (or equivalent practical experience).
Experience managing app and/or browser extension products.
Experience in affiliate marketing or digital partnerships.
Experience in the shopping and deals space.
Equal Employment Opportunity:
System1 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This role is a fully-remote role, and can work in the following states: Connecticut, Georgia, Illinois, Massachusetts, Missouri, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia.
SECURITY NOTICE:
Please be aware that fraudulent individuals or organizations may pose as System1 Recruiters or Hiring Managers in an attempt to solicit personal or financial information.  All legitimate System1 career opportunities are published directly on our official website, www.System1.com.  Authentic emails from our recruiting team will only come from an official @system1.com email address.  System1 will never ask candidates for money, banking information, processing fees, or equipment purchases during any stage of the recruitment process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Leads Elation’s design strategy and organization, guiding product designers and shaping coherent, AI-native experiences for primary care technology.
Elation Health exists to enable every patient to experience the highest quality care wherever they go in the healthcare system. We build technology for independent primary care practices and the physicians, clinicians, and teams who care for their patients every day.
Our platform brings together a clinical-first EHR, intelligent automation, billing, patient engagement, and the workflows that help primary care practices deliver excellent care and build sustainable businesses. The work is consequential: when our products are clear, trustworthy, and well designed, clinicians can spend more time focused on patients and less time fighting their tools.
Primary care is foundational to a healthy healthcare system, yet the technology supporting it is often fragmented, burdensome, and disconnected from the realities of clinical work. At Elation, Design has the opportunity to make the experience of practicing medicine meaningfully better—while helping independent primary care remain strong, sustainable, and human.
We are seeking a passionate Design leader to drive our design strategy, build a strongly capable Design organization, raise the quality and coherence of the product experience, and use AI-native ways of working to deliver more intuitive, trusted, and impactful experiences for clinicians and practices at scale. If you’re excited about shaping the next generation of AI-native primary care technology, this role is for you.
As Head of Design, you will set the vision, standards, and operating model for Design at Elation. You will lead a talented team of product designers and design partners, work closely with Product and Engineering leadership, and bring a strong design point of view to company strategy and product decisions.
This is a hands-on leadership role for someone who can move comfortably between the strategic and the concrete: defining a coherent experience across a complex product, coaching designers through difficult problems, raising the quality bar, and ensuring the details hold up in the hands of real clinicians.
You will report to the Chief Product Officer and serve as a senior voice in the Product Development organization. The title and scope will be calibrated to the experience and demonstrated impact of the person we hire.
We will measure success through a combination of customer impact, product quality, organizational health, and operating leverage. In particular, we expect this leader to improve:
Salary: $200,000 - $260,000k/yr + variable
Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.
We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.
Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.
Owns consumer product strategy, growth, partnerships, analytics, roadmap, and business performance for CouponFollow’s browser extension and mobile apps.
At CouponFollow (NextGen), a System1 company (NYSE: SST), we help over 25 million monthly users save money by connecting them with real, verified coupon codes from thousands of leading retailers. As one of the world’s leading organic coupon sites, CouponFollow.com, we’re rapidly expanding our product offerings, user experience, and strategic partnerships.
We are looking for a Vice President, Consumer Products & Growth to take end-to-end ownership of our browser extension and related mobile apps business, as well as new strategic growth products in the deals and savings space. This is a hybrid business owner / growth / product-owner role. You’ll set the strategy for how we grow these businesses: marketing, installs, retention, and monetization, own the partner relationships that make that growth possible, and work hand-in-hand with product and engineering to ship the roadmap that gets us there. You will be the single point of accountability for the business’s performance and growth trajectory.
Strategy & Business Ownership
Own the extension and related business plans and operating cadence, with accountability for revenue, forecasting, KPI performance, and resource allocation; identify performance gaps early and lead corrective actions across the organization.
Define the growth strategy for the consumer product portfolio, setting the strategic priorities, growth levers, and market-positioning choices that will drive sustainable scale.
Set strategic product direction and roadmap priorities to enhance the product experience and business metrics.
Source and prioritize new business opportunities, evaluating build-vs-partner tradeoffs and sizing potential impact.
Build and scale a high-performing team to drive the business, establishing clear processes, staffing models, and quality standards to maintain strong user experience as volume grows.
Performance & Analytics
Own performance management of the CouponFollow browser extensions and mobile apps — analyzing, interpreting, and reporting on funnel, acquisition, retention, and cashback performance data.
Establish the reporting cadence and metrics framework the business is run against, surfacing insights and recommendations to leadership.
Growth Partnerships & Distribution
Own the strategy and execution for performance-based CPA/CPI partnerships that drive installs, activation, and monetization.
Manage the creator/UGC growth function against clear performance targets.
Build and grow high-value partner distribution relationships across affiliate networks, merchants, and other distribution partners, with a clear focus on scalable, pay-for-performance models.
Design, test, and optimize CPA (cost per action) and CPI (cost per install) offers, payout structures, and tracking frameworks to maximize efficient growth and LTV.
Work closely with the partnerships team to align affiliate network and merchant relationships with the extension/app business, ensuring clear KPIs, attribution, and payout accountability.
Define and track partner performance metrics (e.g., eCPI, eCPA, ROAS, retention cohorts) and run regular partner reviews to scale winners and cut underperformers.
Compliance & Risk
Ensure compliance with tracking technologies, digital marketing standards, and affiliate network stand-down rules.
Collaborate with product, data, and legal to ensure compliant tracking, fraud prevention, and clean integration of partner-sourced traffic into the extension funnel.
Cross-functional Execution
Manage and develop the paid growth function responsible for day-to-day channel execution - approve budgets, targets, and LTV-based guardrails while holding the team accountable for efficient, scalable growth.
Partner closely with product and engineering to translate strategy into a shipped roadmap.
Act as the connective tissue between partnerships, product, engineering, and leadership to keep the extension business aligned and moving.
8+ years of relevant experience with responsibility for consumer and product activities (e.g. product growth, product management, GM or P&L owner).
Demonstrated success developing and scaling performance-based growth programs, including CPA/CPI partnerships, affiliate channels, or other pay-for-performance distribution models.
Proven track record building, launching, and maintaining high-scale, successful products.
Experience strategically influencing and aligning senior stakeholders and key partners to consistently drive action, results, and change.
Hands-on, “roll up your sleeves” mindset, with the ability to be a driver and change agent in an organization.
Strong business acumen and data analytics proficiency.
Bachelor’s degree in business, engineering, marketing, or a related field (or equivalent practical experience).
Experience managing app and/or browser extension products.
Experience in affiliate marketing or digital partnerships.
Experience in the shopping and deals space.
Equal Employment Opportunity:
System1 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This role is a fully-remote role, and can work in the following states: Connecticut, Georgia, Illinois, Massachusetts, Missouri, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia.
SECURITY NOTICE:
Please be aware that fraudulent individuals or organizations may pose as System1 Recruiters or Hiring Managers in an attempt to solicit personal or financial information.  All legitimate System1 career opportunities are published directly on our official website, www.System1.com.  Authentic emails from our recruiting team will only come from an official @system1.com email address.  System1 will never ask candidates for money, banking information, processing fees, or equipment purchases during any stage of the recruitment process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Leads the customer experience function, analyzes journey data and feedback, and coordinates cross-functional improvements across the customer lifecycle.
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
About the Opportunity
At Constant Contact, our customers are at the heart of everything we do. As our Director, Customer Experience, you’ll have the opportunity to build and lead a dedicated Customer Experience function that brings a holistic, data-driven view of the customer journey across the organization.
This is a highly cross-functional role focused on identifying and improving the moments that matter most across the customer lifecycle, from the initial sales conversation and onboarding, through product usage, support, education, community, and renewal. You’ll help Constant Contact better understand where customers experience friction, why it happens, and what we can do to create a more seamless experience.
As our first dedicated Customer Experience leader, you’ll lead our existing Voice of Customer (VOC) team and establish the frameworks, insights, and operating rhythms that make the customer experience visible across the company. You’ll partner closely with leaders across Sales, Product & Design, Support, Success, Marketing, Education, and Community to turn customer insights into meaningful business and experience improvements.
This role is ideal for a hands-on CX leader who is equally comfortable analyzing data, building programs from the ground up, influencing senior stakeholders, and rolling up their sleeves to get things done. You’ll bring independent, evidence-based perspectives to the organization and help drive action even when the teams responsible for the customer experience don’t report directly to you.
What You’ll Do:
Who You Are:
Experience
Strategic & Analytical Excellence
Leadership DNA
The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.
Pay Transparency - All Full Time Employees
$137,280—$171,600 USD
Why You’ll Love Us:
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35©
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Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
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