Writing.io Jobs

Senior Staff Writer

HighSpeedInternet.com is seeking a versatile writer who brings a combination of content expertise and marketing instincts to write for and residential internet.

We’re looking for a driven, experienced copywriter who cares about user experience. In this role, you’ll dive into researching an array of verticals, take complicated topics and transition them into easy-to-read copy. You’ll produce everything from quality how-to guides to in-depth articles and detailed comparisons of tools and services that help business owners grow their company. You’ll be encouraged to lean into AI as a tool to help you create more content that is grounded in data and localized for users in every part of the country.

Experience and proficiency in SEO best practices are essential, but there’s more! As we grow audiences in email and social channels, we want to expand beyond SEO. That means we are after an individual with a creative, passionate mentality that probably already uses AI daily but still loves putting their personal touch on everything they do.

Clearlink is a remote-friendly company, prioritizing virtual and in-person collaboration. This is a remote-first role for candidates who are located outside of Utah and outside of commuting distance. For candidates residing within 50 miles of our Salt Lake City, Utah office, a hybrid schedule of 2-3 days in-office is required.

The Impact You Will Make

• Research topics in the Internet space and turn that information into useful, engaging, authoritative stories
• Pitch ideas that align with website strategy and expertise
• Use AI to create new story ideas, angles and data-driven content
• Develop sources and conduct interviews
• Maintain existing content to make sure it remains up-to-date and accurate and meets content quality standards
• Ensure content aligns with brand voice, positioning, and project type
• Collaborate with managing editor, brand director, SEO specialists, project managers, and designers to own strategic projects
• Balance numerous tasks, including writing new pieces, rewrites of existing content, and smaller updates
• Own high-priority, high-impact writing projects
• Track and analyze the performance of content, making recommendations to improve performance
• Stay up to date on digital marketing and UX best practices and help share standard methodologies with other team members

What You Bring

• 6+ years’ experience in journalism, content marketing, or related field
• Established expertise in writing, with a strong portfolio of consumer-focused content
• An established understanding of, and use of, AI in your workflow
• Ability to quickly research and write clean, in-depth content that requires minimal editing
• Solid communication and organizational skills
• Ability to take and provide constructive feedback
• Strong grasp of marketing trends and UX and SEO best practices
• Excellent spelling and grammar skills
• Solid understanding of AP style, Google Analytics and/or other analytics platforms
• Experience with Google Suite, Microsoft Excel, Adobe Acrobat, Airtable, or similar software applications

Perks That Set Us Apart

• 🩺 Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
• 💰 Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
• 🧘‍♀️ Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• 🏝️ Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
• 👶🏻 Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 9 weeks after one year of employment.
• ✈️ Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
• 🧑‍💻 Flex Schedule: This role is remote-first, with a hybrid requirement for team members located within a 50-mile radius of our Salt Lake City, Utah office. For locals, expect in-office collaboration on Tuesdays and Thursdays, with Wednesdays designated as a flex day based on team and manager needs. Remaining workdays are remote, depending on role requirements.
• 🛟 Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).
• 🤝 Employee Resource Groups (ERGs): Join us in fostering connections, celebrating diversity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink.

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 30-min - 1 hour interview with the Hiring Manager
• 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

#LI-Remote

#LI-AC3

Why Work For Us

Since 2001, Clearlink has been dedicated to fostering growth and embracing opportunities. Our mission is to strengthen our workforce to build brands that guide users and customers toward decisions that enhance their lives. We encourage our employees to “Act as an Owner” – to voice their thoughts, share innovative ideas, and authentically bring their whole selves to work. Join us in our forward-thinking and inclusive community, where your expertise, background, and unique perspective are always valued.

Clearlink Partners & Awards:

• Partnered with The Period Project for easy access to menstrual hygiene products.
• Awarded the 2022 Shatter List for breaking glass ceilings in technology.
• Received the 2023 Women’s Leadership Institute Award, pledging to elevate women’s leadership.

Clearlink Values (CLEAR):

• Create Community
• Learn & Grow
• Embrace Opportunity
• Act Like An Owner
• Respect Every Person

Committed to accessibility, we encourage you to share any accommodation needs during the application or employment process. Your unique strengths matter, and we are dedicated to providing the necessary support for your success at Clearlink.

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the Role

Samsara is seeking a high-impact seller to lead go-to-market execution for the Samsara Tracking Label — our newest supply chain visibility product — across our US Enterprise Private Core accounts. As a Specialist Seller, Enterprise Core, you will partner with Enterprise Core Account Executives to bring near-real-time shipment visibility and cargo security to a broad, fast-growing book of shippers, 3PL providers, and logistics operators.

You aren’t selling a label. You’re selling the elimination of a supply chain blind spot that costs U.S. businesses an estimated $35B a year in cargo theft and loss. This role is central to Samsara’s Enterprise motion: you will drive product adoption and pipeline velocity for Tracking Label across a wide set of named accounts — repeating a proven pilot-to-rollout motion again and again, and sharpening it with every cycle.

About the Team

This Specialist team reports into a Sales Director and consists of Specialist sellers aligned by segment and product.  Specialist AEs are charged with accelerating the growth of new products and are incentivized on quarterly product sales targets mapped to the segment and geography they support.

This is a remote position open to candidates residing in the United States.

You should apply if:

• You want to solve a real, expensive problem: Cargo theft and shipment blind spots cost U.S. businesses an estimated $35B a year. You want your pipeline to translate directly into safer, more visible supply chains for the customers you work with.
• You’ve sold in complex Enterprise environments before: You’re comfortable running a full-cycle sales motion with a VP of Supply Chain, Operations, or Loss Prevention, and you know how to build a business case that holds up through Procurement, Legal, and InfoSec review.
• You’re energized by “Version 1.0”: The Tracking Label is a newly launched product category for Samsara. You want to be someone who helps write the enterprise playbook, not just run one that already exists.
• You think in systems, not SKUs: You can connect a single tracking label to a customer’s shipment network and loss-prevention strategy — and you know how to turn a single pilot into a repeatable, expanding deployment.
• You build genuine, high-stakes relationships: Our customers run the physical economy — logistics, manufacturing, retail distribution. They’ve earned trust the hard way, and they expect partners who understand their operational reality, not just their tech stack.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by top performers and pushed to go further than you have before.
• You are a team player: In an overlay role, your success is tied to the success of the broader Enterprise Core account team. You lead through influence, not just authority.

In this role, you will:

• Run full-cycle Tracking Label sales motions — from single-lane pilot to multi-site rollout — across a broad portfolio of Samsara’s US Enterprise Private accounts
• Partner with Enterprise Core Account Executives and Account Development Representatives to identify and prioritize accounts with high-value or high-theft-risk cargo
• Build the business case — ROI, loss-prevention impact, supply chain visibility gains — that earns buy-in from Supply Chain, Operations, Security, and other key stakeholders
• Navigate multi-stakeholder procurement processes (Legal, Security/InfoSec, Procurement) to close deals across a high volume of accounts
• Drive pilot strategy and success metrics that convert early adoption into repeatable, expanding deployments
• Partner with Product and GTM leadership to feed field insight back into the roadmap
• Build and refine the frameworks, playbooks, and enablement assets that scale Tracking Label success across the Enterprise Core specialist team

Minimum requirements for the role:

• 3+ years of complex, full-cycle Enterprise or SaaS sales experience
• Proven track record of consistent quota over-achievement, including $250K+ ARR transactions
• Demonstrated ability to navigate multi-stakeholder deals involving Legal, Procurement, and InfoSec
• Comfort selling a newly launched product or category where the playbook is still being written
• Strong executive presence and communication skills, with the ability to influence director- and VP-level stakeholders
• Ability to travel to customer sites as needed

An ideal candidate also has:

• Experience selling supply chain visibility, asset/freight tracking, IoT, telematics, or cargo security solutions
• Experience operating in a specialist/overlay model, co-selling alongside Enterprise AEs
• Domain knowledge of logistics, 3PL, freight, manufacturing, or retail distribution operations
• Familiarity with MEDDPICC and/or Command of the Message sales frameworks
• A track record of ramping quickly on new products and turning early wins into a repeatable motion

Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.

Annual OTE Salary

$222,400—$278,000 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next Senior Manager, Customer Success.

About the job

At Twilio, we believe the best customer interactions are grounded in real-time customer data. Our unified Customer Engagement Platform combines market-leading communications channels (Messaging, Voice, Video) with powerful Customer Data Platform (CDP) capabilities. This allows organizations to break down data silos, understand their audience through unified profiles, and orchestrate intelligent, highly personalized customer experiences at scale.

The Customer Success Management team at Twilio is the central touchpoint for our strategic customers, orchestrating the post-sales customer lifecycle in partnership with Professional Services, Sales, Product, and Support. The team manages executive customer relationships, drives platform adoption, and guides organizations on leveraging customer data to unlock the full power of Twilio’s ecosystem. Fundamentally, the CSM team ensures customers derive measurable business value from our platform, leading to long-term retention and account expansion.

As Senior Manager of Customer Success for APJ, you will lead a high-performing team of Senior Customer Success Managers overseeing a portfolio of enterprise accounts across the region. You will coach individual contributors, act as an executive escalation point, and build cross-functional alignment with Sales, Services, Engineering, and Product. You will play a pivotal role in refining our customer success operating model and regional GTM strategies to accelerate customer growth across APJ.

This is an ideal role for an experienced CS leader who thrives on developing top talent, driving consumption and account health, and helping enterprise clients navigate complex digital transformation challenges.

Responsibilities

In this role, you’ll:

• Lead and inspire a team of Senior CSMs driving account health, platform adoption, usage growth, value realization, and customer advocacy across the APJ region.
• Guide your team in helping enterprise clients execute holistic customer engagement strategies, leveraging both data infrastructure and communication channels.
• Serve as executive escalation contact for strategic accounts, building trusted advisor relationships with enterprise executives across IT, Product, Marketing, and Operations.
• Partner cross-functionally with Sales, Professional Services, Renewals, and Technical Support to protect recurring revenue, secure renewals, and drive usage expansion opportunities.
• Oversee account health tracking, forecasting, and reporting within Salesforce.com, establishing proactive risk identification and mitigation processes.
• Refine local customer success practices to align APJ operations with Twilio’s global customer engagement strategy.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• People Leadership: 3+ years of people management experience in Customer Success, with a proven track record of hiring, coaching, and developing high-performing teams.
• Customer Success Experience: 8+ years of total Customer Success Management or Account Management experience within complex enterprise environments.
• Enterprise Portfolio Management: Experience leading teams that manage Fortune 500 or large, multi-faceted enterprise organizations.
• Regional APJ Execution: Proven ability to navigate complex, multi-regional client structures across APJ, drive platform adoption, and achieve retention and revenue targets (OKRs).
• Strategic Acumen: Comfortable leading business and value conversations with both technical stakeholders (Data, IT, Engineering) and line-of-business executives.
• Leadership Competencies: Empathetic leadership style, exceptional crisis-communication and escalation management skills, and strong executive negotiation capabilities.

Desired:

• Experience working with usage- or consumption-based revenue models, driving adoption and consumption expansion strategies.
• Background or familiarity with Customer Data Platforms (CDP), MarTech stacks, communications APIs, or broader B2B SaaS ecosystems.

Location

1. This role will be remote, and based in Australia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20%-25% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

Typeform is fully remote by design. For this role, we can hire candidates based in the ET timezone in the US.

About the team

The AI Engineering team builds the systems and capabilities behind Typeform’s AI products, including Research Flow, our platform for combining quantitative research with deeper qualitative insights.

We use machine learning, large language models, RAG, and agentic systems to help customers collect, understand, and act on information in more conversational and personalised ways.

Through Research Flow, this includes helping customers design studies, run AI-moderated conversations with adaptive follow-up questions, and turn responses into useful insights.

The team owns the journey from experimentation through to production. This includes AI application development, evaluation, infrastructure, deployment, observability, reliability, and performance.

You will work closely with Product Managers, Software Engineers, Data Scientists, Data Engineers, and Analytics teams to turn promising AI ideas into secure, scalable, and dependable customer experiences.

About the role

As a Senior AI Engineer at Typeform, you will be instrumental in building and evolving the AI capabilities behind Research Flow, alongside our broader AI products.

Your work will help customers understand the “why” behind responses and move from research questions to informed decisions faster.

Your scope will span generative AI applications, enterprise RAG systems, agentic workflows, model evaluation, machine learning pipelines, and the infrastructure required to run them reliably at scale.

This is a hands-on engineering role with strong ownership. You will turn ideas and prototypes into production systems used by our customers, with direct influence on their quality and performance. You will also help define the technical standards for developing, evaluating, deploying, and monitoring AI across Typeform.

Things you will do

Build and deliver AI products

• Design, build, and deploy generative AI capabilities across Typeform’s products, with a key contribution to Research Flow.
• Develop applications using large language models, RAG, vector search, and agentic systems.
• Build services and APIs that allow product teams to integrate AI capabilities into customer experiences.
• Turn prototypes into reliable production systems with clear measures of performance and quality.
• Explore new ways for customers to collect, understand, and act on information using AI.

Build scalable AI systems

• Design and operate machine learning services and workflows using Python, Docker, Kubernetes, and AWS.
• Build reliable pipelines for batch and real time processing using technologies such as Kafka and Airflow.
• Design solutions using vector databases to support retrieval, recommendations, personalisation, and semantic search.
• Use MLflow to manage experiments, model versions, registries, and deployments.
• Improve the reliability, performance, scalability, and cost efficiency of our AI systems.

Evaluate and improve AI quality

• Build automated evaluation pipelines for generative AI applications, including the conversational and analytical capabilities behind Research Flow.
• Develop benchmarks that measure accuracy, relevance, reliability, fairness, latency, and cost.
• Evaluate retrieval strategies, including chunking, embeddings, context selection, and reranking.
• Monitor AI systems in production and identify opportunities to improve their quality and performance.
• Create safeguards that reduce unexpected behaviour and protect customer data.

Shape our AI engineering practice

• Establish reusable patterns and technical standards for building, evaluating, and releasing AI systems.
• Help teams make informed decisions about models, frameworks, infrastructure, performance, and cost.
• Apply strong engineering practices across testing, security, observability, version control, and deployment.
• Share technical knowledge and support the development of other engineers.
• Keep up with relevant AI research, tools, and engineering practices, applying what is useful to Typeform.

Collaborate across Typeform

• Partner with Product, Engineering, Data Science, Data Engineering, and Analytics teams to connect AI investments with customer and business needs.
• Work with Data Scientists to turn experiments and models into reliable production services.
• Communicate technical concepts, risks, and tradeoffs clearly to technical and nontechnical partners.
• Contribute to technical planning and help shape the direction of AI across Typeform.

What you bring

• At least four years of experience building and deploying machine learning or AI systems in production.
• Strong Python and software engineering skills.
• Experience building production services using Python frameworks such as FastAPI.
• Practical experience developing generative AI applications using large language models, RAG, tool use, or agentic systems.
• Experience with frameworks such as PyTorch, LangChain, LangGraph, or similar technologies.
• A strong understanding of enterprise RAG systems, including chunking, embeddings, retrieval, reranking, evaluation, and monitoring.
• Experience creating automated evaluations for generative AI applications.
• Experience with AWS, Docker, Kubernetes, Terraform, and continuous integration and deployment practices.
• Experience using services such as AWS SageMaker or AWS Bedrock.
• Experience with Kafka, vector databases, or other technologies used for real time and high dimensional data processing.
• Experience managing machine learning workflows using MLflow.
• Experience monitoring production systems with tools such as Datadog or OpenSearch.
• The ability to balance quality, speed, reliability, scalability, and cost when making technical decisions.
• Strong communication skills and experience collaborating with Product, Engineering, and Data teams.

Extra awesome

• Experience working in a B2B SaaS product company.
• Experience with orchestration tools such as Airflow or Argo Workflows.
• Familiarity with SQL, Spark, Snowflake, or other data processing technologies.
• Experience building systems that combine structured data, unstructured data, and generative AI.
• Experience with AI security, privacy, responsible AI, prompt injection protection, or data leakage prevention.
• Experience improving the latency and cost of AI systems operating at scale.

*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.

We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.

Highlights

• Location: Spain Remote
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

• Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
• Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
• The feedback queue — live articles stay correct; feedback comes in, you triage and fix
• The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
• Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

• Turn a feature spec into a published article that goes live the day the release does
• Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
• Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
• Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
• Refactor older content that no longer meets the standard, as release work allows
• Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
• Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

• 3+ years of experience writing technical or product documentation, or tech content
• Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
• Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
• Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
• Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
• Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
• Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
• Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

• Deeper experience with REST APIs and developer-facing documentation
• Background in editing — leading or contributing to an editorial process
• Experience in product marketing or UX writing
• Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,500 - €4,000 gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

About the RoleJoin a fast moving, remote first team as a product designer shaping complex fintech and B2B workflows.

About Karius

Karius is a life science, venture-backed clinical metagenomics company, focused on elevating patient care through microbial insights. We are committed to advancing diagnostic science and technology to optimize the diagnosis and treatment of infectious diseases. Through the use of genomics and AI, we are driven to improve the diagnostic landscape for infectious diseases. Karius delivers unprecedented diagnostic insight detecting microbial cell-free DNA circulating in the body to assist physicians to make rapid treatment decisions.

Position Summary

The Sr. Clinical Research Associate is responsible for advanced clinical site management and monitoring across Karius clinical programs, ensuring adherence to study protocols, ICH-GCP guidelines, sponsor procedures, and applicable regulatory requirements. Building on the full independent site ownership expected of a CRA II, the Sr. CRA manages more complex or higher-risk sites, applies advanced judgment to monitoring findings and emerging risks, and recommends corrective actions to support effective study execution. The Sr. CRA partners closely with Clinical Trial Managers and cross-functional teams and serves as a resource and mentor to less experienced Clinical Operations team members.

Why Should You Join Us?

Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The products Karius offers today are some of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our tests are the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale.

Reports to:  Sr. Manager, Clinical Site Operations

Location:  Remote

Primary Responsibilities

• Independently plan, conduct, and document on-site and remote monitoring visits, including site qualification visits (SQVs), site initiation visits (SIVs), interim monitoring visits (IMVs), and closeout visits (COVs), in accordance with the Clinical Monitoring Plan, study protocols, ICH-GCP guidelines, sponsor procedures, and applicable regulatory requirements.

• Apply a risk-based monitoring approach to evaluate site performance, protocol compliance, data quality, subject safety, and documentation completeness, and determine appropriate follow-up actions.

• Conduct comprehensive source data verification (SDV) and source data review (SDR) to ensure Case Report Form (CRF) data is accurate, complete, and consistent with source documentation and the study protocol.

• Independently manage day-to-day site relationships, driving enrollment momentum, query resolution, protocol compliance, timely completion of study activities, and overall site performance.

• Proactively identify, assess, and document monitoring findings, site-level risks, protocol deviations, compliance concerns, and data trends, and escalate significant or recurring issues with recommended corrective actions.

• Prepare and submit timely, high-quality monitoring visit reports and follow-up correspondence that clearly document site health, compliance status, findings, risks, required actions, and follow-up expectations.

• Track monitoring findings and action items through resolution and verify completion and effectiveness during subsequent monitoring contacts.

• Oversee the collection, review, and maintenance of essential regulatory and study documents to support ongoing inspection readiness.

• Support and lead site-level study start-up activities, including site qualification, readiness assessments, SIVs, regulatory document collection, and site activation requirements.

• Support and lead site-level closeout activities, including COVs, resolution of outstanding queries and monitoring findings, reconciliation activities, and completion of required site documentation.

• Collaborate closely with Clinical Trial Managers and cross-functional partners to provide site-level monitoring insights, risk assessments, and recommendations that inform study planning and operational decision-making.

• Mentor junior CRAs and CTAs on monitoring standards, visit preparation and execution, documentation practices, site management, and issue resolution.

• Monitor subject safety throughout the study, including timely review and assessment of adverse events (AEs) and serious adverse events (SAEs), and promptly escalate safety signals or reporting concerns in accordance with sponsor and regulatory requirements.

• Develop, track, and confirm implementation of corrective and preventive action plans (CAPAs) with investigative sites following protocol deviations, compliance concerns, or recurring performance issues, and verify effectiveness during subsequent monitoring visits.

• Evaluate and maintain Investigator Site Files (ISFs) and Trial Master File (TMF) documentation in accordance with sponsor SOPs, the TMF Reference Model, and study requirements, proactively identifying and resolving documentation gaps.

• Facilitate and support site staff training and retraining on protocol requirements, eClinical systems, specimen collection and handling, and study-specific procedures throughout study conduct.

What’s Fun About the Job? Karius is operating at the edge of what is now known to be possible in diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don’t suffice. You will get to see how much your work really matters.

Travel: Travel required up to 80%.

Physical Requirements

Subject to extended periods of sitting and/or standing, vision to monitor and moderate noise levels. Work is generally performed in an office, lab or clinical environment.

Position Requirements

• Bachelor’s degree in a life sciences or health-related field, or equivalent combination of education and experience.

• 5-8 years of clinical monitoring experience, including independent on-site and remote monitoring across multi-site studies.

• Experience monitoring studies for diagnostics, in vitro diagnostics (IVD), or regulated medical device products; familiarity with FDA device regulatory pathways strongly preferred.

• Strong working knowledge of ICH-GCP E6(R2) guidelines, FDA regulations, including 21 CFR Parts 11, 50, 54, 56, 312, and 812, and applicable local requirements governing clinical research.

• Familiarity with risk-based monitoring (RBM) frameworks and central monitoring methodologies.

• Demonstrated ability to independently manage a portfolio of investigative sites, including enrollment tracking, query management, protocol deviation documentation, monitoring follow-up, and appropriate escalation of site-level risks.

• Proficiency with electronic data capture (EDC) systems, such as iMediNet, Medidata Rave, Oracle InForm, or Veeva Vault EDC; clinical trial management systems (CTMS); and eTMF platforms, such as Veeva Vault TMF or Complion.

• Proficiency with Microsoft Office Suite and Google Workspace, including Docs, Sheets, Slides, Gmail, and Drive.

• Demonstrated experience preparing clear, accurate, and high-quality monitoring visit reports with actionable findings and follow-up requirements.

• Strong written and verbal communication skills, including the ability to prepare concise monitoring reports, professional site correspondence, and clear study updates.

• Demonstrated ability to build and sustain effective working relationships with investigative sites, Clinical Trial Managers, and cross-functional stakeholders.

• Excellent organizational and time management skills, with the ability to manage a high-volume site portfolio, prioritize competing demands, and meet study timelines.

• Ability to exercise sound judgment, independently resolve complex site-level issues, and escalate significant concerns with recommended corrective actions.

• Ability to travel up to 80% of the time, including travel on short notice, and independently manage travel logistics.

• ACRP Certified Clinical Research Associate (CCRA) or SoCRA Certified Clinical Research Professional (CCRP) certification preferred.

• Experience monitoring infectious disease, microbiology, molecular diagnostics, or related clinical studies preferred.

• Experience mentoring or training junior CRAs on monitoring practices, documentation standards, and site management techniques preferred.

• Familiarity with laboratory-developed test (LDT) and CLIA regulatory frameworks preferred.

Personal Qualifications

• Excellent communication and interpersonal skills with the ability to build trusted relationships with investigative sites and internal stakeholders.

• Strong attention to detail, organization, and accountability.

• Advanced problem-solving skills with the ability to assess issues and recommend practical solutions.

• Ability to exercise sound judgment and work independently in complex or ambiguous situations.

• Proactive approach to identifying risks, resolving issues, and escalating with recommendations.

• Collaborative team player who mentors others and contributes to consistent, high-quality study execution.

Disclaimer

The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius.

At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company.  All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at [email protected] and we will accommodate qualified individuals with disabilities.

$91,790 - $137,684 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.

The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages all employee exits for Remote’s external employees with a focus on legal compliance, excellent quality and providing delightful customer service. Additionally, the specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources.

As part of a larger employee Lifecycle team, the Senior Specialist is also expected to drive process improvements and initiatives in line with Remote’s strategic goals and values.

What you bring

• Experience as an HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.
• Tertiary qualifications in HR/labour relations/employment law considered a plus.
• Proven experience with a strong background in independently managing voluntary and involuntary exits (terminations) with care, sensitivity and legal compliance; and providing comprehensive HR advice and guidance on employment laws and regulations, spanning various jurisdictions.
• Understanding of employee relations principles, progressive discipline approaches, and workplace investigation fundamentals.
• Ability to interpret and apply industrial instruments, analyze complex HR issues and apply problem-solving skills to independently (occasionally with minimal supervision) arrive at solutions, undertake research and translate this into usable team resources, provide practical solutions and effectively communicate recommendations to clients and internal stakeholders when operating in ambiguous and unfamiliar environments.
• Superior communication, influencing, conflict management, and negotiation skills, with the ability to independently lead difficult conversations to a positive outcome, often where parties have conflicting interests, while conveying authority and expertise as the representative of Remote, and maintaining professionalism and strict confidentiality.
• Business-level (advanced) proficiency in written and spoken English, with additional languages considered a plus.
• Aptitude and appetite to innovate and optimize processes, continuously identifying, developing and implementing opportunities for automation and champion best practice.
• Efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity.
• Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Ability to work autonomously and cohesively in an international team in a fast-paced, asynchronous, remote environment while successfully balancing multiple competing priorities. Willingness to work flexible hours as needed.
• Proactive and self-motivated with a strong sense of ownership and accountability, and ability to inspire others.

Key Responsibilities

Offboarding

• Manage and resolve complex end-to-end employee exits with minimal supervision across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote’s clients and employees.
• Provide sound and trusted guidance with an elevated level of knowledge on key jurisdictions, and manage clients’ requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
• Independently lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes.
• Influence and negotiate positive outcomes in complex terminations, successfully navigating and directing multiple stakeholders with competing interests through a complicated, involved and sometimes lengthy process.
• Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations.
• Process offboarding on Remote’s internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, among other verticals, to ensure all aspects of the employee exit are administered correctly and promptly.
• Act as the first point of informal escalation as a trusted colleague with good judgment, by way of providing expertise, mentoring and guidance to more junior team members.
• Provide comprehensive guidance on Remote’s Employee Relations resources, helping clients navigate complex workplace scenarios.
• Conduct thorough preliminary assessments of workplace concerns, identifying key facts, applicable local regulations, and potential paths forward.
• Serve as a trusted resource for internal and external stakeholders on employee relations matters, ensuring appropriate handling of complex cases.
• Guide clients in understanding progressive disciplinary approaches, documentation requirements, and best practices for handling difficult situations.
• Track and monitor ongoing employee relations cases, ensuring timely follow-up and appropriate coordination with relevant stakeholders.
• Be the subject-matter expert and proactively resolve internal and external queries on all offboarding and first-level employee relations matters in conjunction with Lifecycle’s internal stakeholders.
• Actively identify opportunities, advocate for and drive process improvements, automation, product development and overall customer and employee experience through the offboarding and employee relations processes.
• Determine methods, procedures and standards on new assignments. Exercise judgment in selecting methods, evaluating, adapting complex techniques and evaluation criteria for obtaining results taking into account wider Lifecycle and Remote needs.

Practicals

• You’ll report to: Manager Employee Lifecycle, Employee Relations & Transitions
• Team: Lifecycle, Employee Relations & Transitions
• Location: AMER
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Test
3. Interview with future manager
4. Interview with team members (no managers present)
5. Executive Interview
6. Bar Raiser Interview
7. Offer
8. Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$46,500—$52,350 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Location: USA, remote

About Us

Invaluable is one of the world’s largest online live auction marketplaces. We’re modernizing the auction experience by connecting millions of passionate bidders and buyers with auction houses across the globe. Our industry-leading live online bidding platform lets customers participate in premier auctions in real time—from their home, office, or mobile device.

Role Summary

As a Senior Backend Engineer, you’ll deliver new features, improve performance and reliability, reduce technical debt, and help shape backend standards and long-term strategy. You’ll collaborate closely with product, design, and engineering partners while mentoring teammates and raising the bar through thoughtful engineering practices.

This role is fully remote from anywhere in the United States, with east coast business hours.

Key Responsibilities

• Build and ship features end-to-end across any tier of the Invaluable platform, from implementation through testing and deployment.

• Improve quality and maintainability by refactoring legacy areas and reducing technical debt with pragmatic, incremental changes.

• Own reliability and performance: diagnose production issues, squash bugs, and improve UX with measurable outcomes.

• Drive backend architecture and standards: propose patterns, tooling, and conventions that improve developer experience and long-term maintainability.

• Collaborate effectively through pairing, code reviews, and shared problem-solving, including communicating clearly across time zones.

• Mentor and support engineers by sharing best practices, offering feedback, and helping others grow through guidance and technical leadership.

• Partner with Product and Design to clarify requirements, scope work, identify tradeoffs, and deliver high-quality user experiences.

Required Skills & Qualifications

• 5–7+ years of professional backend engineering experience.

• Strong proficiency with Java, and experience with one other language, either backend or frontend.

• Experience working in and improving legacy codebases, with an ability to modernize safely over time.

• Strong automated testing experience.

• Dedication to writing clean code that performs well and is easy to understand and maintain. We encourage pragmatic AI-assisted development, with the understanding that all code must pass the same code review and quality standards.

• Strong technical judgment.  Ability to propose solutions, explain tradeoffs, and make pragmatic decisions for long-term codebase health.

• Excellent communication skills, with the ability to choose the correct level of detail for your audience.

• Collaborative and kind.  You should enjoy pairing, code reviews, and knowledge sharing, and be open to both learning and teaching.

Preferred Qualifications

• Experience with ecommerce or payment products.

• Experience with high-traffic consumer products.

• Experience improving performance and observability in production.

• Experience mentoring more junior developers.

• Experience with CI/CD, Docker, Kubernetes, and AWS.

• Experience with microservices architectures.

What We Offer

• Competitive Compensation: $160,000-175,000 annually with up to 20% profit share bonus.

• 100% remote work for the entire company.

• Approachable leadership.  We are a small company, and leadership is involved and visible.

• A great team of smart, supportive people.

• Health care, dental, vision, and life insurance.

• 401(k) matching.

• Employee assistance plan.

• Paid parental leave.

How to Apply

For priority consideration, please use the cover letter field to briefly explain which of the required or preferred qualifications above you consider to be particular strengths of yours.

Commitment to Diversity

We believe diverse perspectives drive innovation and excellence. If you meet the minimum qualifications, we encourage you to apply—even if you don’t meet every preferred qualification. We welcome applicants from all backgrounds, including those traditionally underrepresented in technology, and are committed to building an inclusive, equitable workplace where everyone can thrive.

Syms Strategic Group (SSG) is seeking a talented C# Developer

Location: Remote

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $85,389 - $116,975

If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

• Perform technical planning, high-level and detailed requirements definition, test planning and execution (including use cases, test procedures, and test data), software systems integration, and technical support for software systems and subsystems
• Perform software system product services, including concept design, test, installation, operation, maintenance, and disposal
• Serve as an active member of the software development team participating in daily stand-ups
• Utilize full-stack development expertise that ranges from development of .Net back-end application using C#, unit testing, testing with Nunit or other tools, and deployment using Continuous Integration/Continuous Deployment (CI/CD) pipelines
• Ensure the performance, quality, and responsiveness of application
• Provide development support (as needed) for solutions deployed to production
• Implement long-term solutions and building blocks within the Agile framework for improved reusability
• Interface with the stakeholders for project requirements
• Apply and promote good software engineering practices such as test automation, modularization, and simplification
• Collaborate and coordinate with colleagues on various solutions and problems
• Document software designs, which may include design diagrams, data flow diagrams, software module descriptions, etc.
• Use Integrated Development Environment (IDE) tools to include Visual Studio, Azure DevOps, and Git

Required Skills and Experience

• Expertise in .Net framework and .Net Core, with a strong understanding of C#
• Proficiency in developing back-end applications using Model-View-Controller (MVC) architecture and .Net core
• Strong Knowledge of Object-Oriented Programming (OOP) and design patterns
• Experience with Representational State Transfer Application Programming Interface (RESTful APIs) and other APIs
• Proficiency in database design and development, including working with Structured Query Language (SQL) Server and Entity Framework
• A familiarity with cloud platforms (e.g. Microsoft Azure and Amazon Web Services (AWS)) and services
• Experience with version control systems (e.g. GIT and Team Foundation Server/Team Foundation Version Control (TFS/TFVC))
• An understanding of CI/CD practices and tools (e.g. AWS CodePipeline, CodeBuild, and CodeDeploy)
• Knowledge of unit testing frameworks and tools (e.g. NUnit, xUnit, and MSTest)
• A proficiency in using development tools like Visual Studio and Visual Studio Code
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal abilities
• An ability to work independently and as part of a team
• Attention to detail and commitment to producing high-quality software
• An ability to mentor and provide technical guidance to junior developers
• An ability to prioritize tasks and manage time effectively
• Experience with Agile development methodologies (e.g., Scrum and Kanban)
• A familiarity with DevOps practices and infrastructure as code (IaC)
• A strong understanding of security best practices for web applications and APIs
• An ability to conduct code reviews and provide constructive feedback
• Experience with performance tuning and optimization of applications
• Experience with third-party libraries, Software Development Kits (SDKs), and APIs relevant to .Net development

Professional CertificationsNone requiredYears of Professional ExperienceFive (5) or more years of experience in software development using .Net technologies

A proven track record of working on complex software projects and leading development initiatives

Experience with designing, developing, and deploying enterprise-level applicationsDesired experienceElectronic Data Interchange X.12 (EDI) Medical Claims

• X.12 medical claims (837, 834, 277, etc)

Knowledge of microservices architecture and containerization technologies (e.g. Kubernetes, Amazon Elastic Container Service (ECS), and Amazon Elastic Kubernetes Service (EKS))Formal EducationBachelor’s Degree in Computer Science, Electronics Engineering, or other engineering or technical discipline is required with eight (8) or more years of experience; Master’s Degree in Computer Science, Electronics Engineering, or other engineering or technical discipline along with five (5) or more years of experience;

Ph.D. in Computer Science, Electronics Engineering, or other engineering or technical discipline along with three (3) or more years of experienceCitizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position.  However, candidates from CA, CO, IL, NJ, or NY will not be considered.
4. This is a W2 position.
5. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions.
6. As part of our screening process, you will be requested to provide a link to your LinkedIn profile.

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

Syms Strategic Group (SSG) is seeking a talented Senior Systems Engineer (Amazon Web Services (AWS) Data Engineer)

Location: Remote

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $85,389 - $116,975

If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

• Lead the next phase of the healthcare data platform modernization
• Implement the evolution from a Microsoft SQL eXtensible Markup Language (MSSQL XML) object store toward a scalable, cloud-native AWS data architecture that enables business stakeholders and analysts to run performant, SQL-based reports and queries against healthcare data seamlessly
• Evaluate and decide the right AWS data strategy for the platform
• Evaluate and recommend the optimal AWS-native data storage and query architecture for the XML object store data, assessing options such as S3 + Athena, Aurora, DynamoDB, Redshift, and OpenSearch based on query patterns, reporting needs, cost, and scalability
• Design and build the reporting and query layer that allows business stakeholders and non-technical users to run relational SQL queries against healthcare data using familiar tooling
• Architect the migration path for XML object store data from MSSQL into the target AWS platform, defining storage formats, partitioning strategies, and data organization for optimal query performance
• Build and maintain AWS data catalog, schemas, and metadata management so that object store data is discoverable and queryable by business users
• Optimize query performance and cost across chose AWS services – partitioning, compression, file formats, and query pattern tuning
• Work directly with business stakeholders and analysts to understand reporting requirements and translate them into durable, performant data models and query patterns
• Collaborate with back-end C#/.Net engineer to ensure data flows cleanly from Electronic Data Interchange (EDI) processing pipelines into the new data layer
• Implement and maintain CI/CD pipelines for data infrastructure using AWS-native tooling (CodePipeline, CodeBuild, and CodeDeploy)
• Apply Infrastructure as Code (IaC) practices using AWS Cloud Development Kit (CDK), CloudFormation, or Terraform
• Document architecture decisions, data flows, and data dictionaries clearly for both technical and non-technical audiences

Required Skills and Experience

• 8+ years’ experience in software or data engineering with a strong AWS focus
• Proven experience architecting and executing cloud data platform migrations in production enterprise or healthcare environments
• Track record of evaluating and selecting AWS data services to meet business reporting and query requirements
• Experience delivering reporting or analytics solutions that serve non-technical business users
• Deep hands-on AWS experience across data-oriented services – S3, Athena, Glue, Aurora, DynamoDB, Redshift, OpenSearch, Lambda, IAM, and Cloudwatch
• Strong SQL skills with the ability to design relational query layers over semi-structured or non-relational data (XML, JSON)
• Experience working with XML-heavy data stores – parsing, querying, and transforming XML at scale
• An ability to evaluate trade-offs across AWS data services and make architecture recommendations based on cost, performance, and business requirements
• Familiarity with AWS analytics and reporting services, including Athena, QuickSight, RedShift, or equivalent Business Intelligence (BI) tooling
• Proficiency with Git and GitHub - branching strategies, pull requests, and collaborative workflows
• Familiarity with CI/CD practices and AWS-native tooling (CodePipeline, CodeBuild, and CodeDeploy)
• IaC experience (AWS CDK, CloudFormation, or Terraform)
• Strong ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders
• Experience gathering and translating business reporting requirements into technical data models
• Comfort driving ambiguous architecture decisions to resolutions with limited direction
• Experience with Agile methodologies (Scrum, Kanban) and JIRA
• Strong documentation habits – architecture diagrams, data dictionaries, migration runbooks

Professional CertificationsNone but AWS certifications are a bonusYears of Professional Experiencen/aDesired experienceElectronic Data Interchange X.12 (EDI) Medical Claims

• X.12, Medical Claims (837, 835, 277CA, etc), Health Level (HL7), Fast Healthcare Interoperability Resources (FHIR)

Familiarity with C#/.Net back-end services for integration touchpoints

Experience with Entity Framework migration or deprecation projects

Experience with healthcare payer/Pharmacy Benefit Management (PBM) systems, clearinghouses, or pharmacy operations

Knowledge of HIPAA compliance requirements in cloud data architectureFormal EducationBachelor’s degree or higher in Computer Science, Engineering, or a related technical discipline; equivalent practical experience consideredCitizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position.  However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.
4. This is a W-2 position
5. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions
6. As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

Syms Strategic Group (SSG) is seeking a talented Senior Configuration Analyst

Location: Remote

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $74,325 - $82,500

If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

• Support VA applications and spearhead the migration to the cloud
• Develop and maintain software configuration management (CM) tools to support configuration identification, control, reporting, and delivery of both internally developed software and externally purchased commercial-off-the-shelf (COTS) software products
• Perform CM and release engineering tasks to ensure new software product opening parameters are documented, comply with standard hardware configurations, and are logistically sustainable
• Design, develop, automate, and maintain productivity tools using programming, database, or scripting languages to improve software modeling and development
• Design and implement build procedures that are used to support software product development and use
• Develop software configuration standards for company-wide use
• Train software developers in the use of CM tools and the implementation of software quality standards
• Provide technical guidance and solutions to complex problems
• Operate autonomously and make sound decisions
• Ensure compliant, repeatable build and deployment processes across projects
• Collaborate frequently with internal and external stakeholders
• Lead and train junior analysts/engineers in CM best practices

Required Skills and Experience

• A proven track record of successfully leading and delivering complex software builds and releases across multiple environments
• Experience working within large, regulated enterprises or federal environments
• Deep expertise in software configuration management and release engineering
• A broad knowledge of development, Quality Assurance (QA), systems engineering, and DevOps
• Experience with CM practices (identification, baselining, change control, status accounting)
• Experience with source control systems (Git, GitLab, GitHub, Azure DevOps Repos, Subversion) and branching/merging strategies
• Experience with CI/CD tools (Jenkins, Azure DevOps Pipelines, GitHub Actions) and artifact repositories (Nexus, Artifactory)
• Experience with scripting for automation (Bash, PowerShell, and Python)
• Experience managing COTS software, vendor patches, and version control
• Experience with Infrastructure as code and environment management (Ansible and Terraform)
• A knowledge of software quality standards, governance frameworks, and training developers on CM tools and quality practices
• Proficiency with work management tools (JIRA, Azure Boards, Trello) and documentation tools (Confluence, Visio, Lucidchart)
• An understanding of database concepts, dependency management, and build reproducibility
• Strong analytical skills for investigating build failures, dependency conflicts, and deployment issues
• Excellent communication skills
• An ability to translate technical concepts for non-technical stakeholders
• Effective collaboration and mentoring
• An ability to manage multiple priorities and projects in fast-paced environments and meet deadlines
• A commitment to continuous improvement and staying current with industry trends and emerging DevOps technologies

Professional CertificationsNone required, but ITIL Foundation, CMII, or equivalent CM certifications are a plusYears of Professional Experiencen/aDesired experienceElectronic Data Interchange X.12 (EDI) Medical Claims

• X.12, Medical Claims (837, 835, 277CA, etc), Health Level (HL7), Fast Healthcare Interoperability Resources (FHIR)

Formal EducationBachelor’s degree or higher in Computer Science, Engineering, or a related technical discipline and 10+ years’ relevant experience; eight (8) or more years of relevant experience may be substituted for educationCitizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position.  However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.
4. This is a W-2 position
5. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions
6. As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

Syms Strategic Group (SSG) is seeking a talented Senior Configuration Analyst

Location: Remote

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $74,325 - $82,500

If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

• Support VA applications and spearhead the migration to the cloud
• Develop and maintain software configuration management (CM) tools to support configuration identification, control, reporting, and delivery of both internally developed software and externally purchased commercial-off-the-shelf (COTS) software products
• Perform CM and release engineering tasks to ensure new software product opening parameters are documented, comply with standard hardware configurations, and are logistically sustainable
• Design, develop, automate, and maintain productivity tools using programming, database, or scripting languages to improve software modeling and development
• Design and implement build procedures that are used to support software product development and use
• Develop software configuration standards for company-wide use
• Train software developers in the use of CM tools and the implementation of software quality standards
• Provide technical guidance and solutions to complex problems
• Operate autonomously and make sound decisions
• Ensure compliant, repeatable build and deployment processes across projects
• Collaborate frequently with internal and external stakeholders
• Lead and train junior analysts/engineers in CM best practices

Required Skills and Experience

• A proven track record of successfully leading and delivering complex software builds and releases across multiple environments
• Experience working within large, regulated enterprises or federal environments
• Deep expertise in software configuration management and release engineering
• A broad knowledge of development, Quality Assurance (QA), systems engineering, and DevOps
• Experience with CM practices (identification, baselining, change control, status accounting)
• Experience with source control systems (Git, GitLab, GitHub, Azure DevOps Repos, Subversion) and branching/merging strategies
• Experience with CI/CD tools (Jenkins, Azure DevOps Pipelines, GitHub Actions) and artifact repositories (Nexus, Artifactory)
• Experience with scripting for automation (Bash, PowerShell, and Python)
• Experience managing COTS software, vendor patches, and version control
• Experience with Infrastructure as code and environment management (Ansible and Terraform)
• A knowledge of software quality standards, governance frameworks, and training developers on CM tools and quality practices
• Proficiency with work management tools (JIRA, Azure Boards, Trello) and documentation tools (Confluence, Visio, Lucidchart)
• An understanding of database concepts, dependency management, and build reproducibility
• Strong analytical skills for investigating build failures, dependency conflicts, and deployment issues
• Excellent communication skills
• An ability to translate technical concepts for non-technical stakeholders
• Effective collaboration and mentoring
• An ability to manage multiple priorities and projects in fast-paced environments and meet deadlines
• A commitment to continuous improvement and staying current with industry trends and emerging DevOps technologies

Professional CertificationsNone required, but ITIL Foundation, CMII, or equivalent CM certifications are a plusYears of Professional Experiencen/aDesired experienceElectronic Data Interchange X.12 (EDI) Medical Claims

• X.12, Medical Claims (837, 835, 277CA, etc), Health Level (HL7), Fast Healthcare Interoperability Resources (FHIR)

Formal EducationBachelor’s degree or higher in Computer Science, Engineering, or a related technical discipline and 10+ years’ relevant experience; eight (8) or more years of relevant experience may be substituted for educationCitizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position.  However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.
4. This is a W-2 position
5. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions
6. As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

Syms Strategic Group (SSG) is seeking a talented Senior Configuration Analyst

Location: Remote

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $74,325 - $82,500

If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

• Support VA applications and spearhead the migration to the cloud
• Develop and maintain software configuration management (CM) tools to support configuration identification, control, reporting, and delivery of both internally developed software and externally purchased commercial-off-the-shelf (COTS) software products
• Perform CM and release engineering tasks to ensure new software product opening parameters are documented, comply with standard hardware configurations, and are logistically sustainable
• Design, develop, automate, and maintain productivity tools using programming, database, or scripting languages to improve software modeling and development
• Design and implement build procedures that are used to support software product development and use
• Develop software configuration standards for company-wide use
• Train software developers in the use of CM tools and the implementation of software quality standards
• Provide technical guidance and solutions to complex problems
• Operate autonomously and make sound decisions
• Ensure compliant, repeatable build and deployment processes across projects
• Collaborate frequently with internal and external stakeholders
• Lead and train junior analysts/engineers in CM best practices

Required Skills and Experience

• A proven track record of successfully leading and delivering complex software builds and releases across multiple environments
• Experience working within large, regulated enterprises or federal environments
• Deep expertise in software configuration management and release engineering
• A broad knowledge of development, Quality Assurance (QA), systems engineering, and DevOps
• Experience with CM practices (identification, baselining, change control, status accounting)
• Experience with source control systems (Git, GitLab, GitHub, Azure DevOps Repos, Subversion) and branching/merging strategies
• Experience with CI/CD tools (Jenkins, Azure DevOps Pipelines, GitHub Actions) and artifact repositories (Nexus, Artifactory)
• Experience with scripting for automation (Bash, PowerShell, and Python)
• Experience managing COTS software, vendor patches, and version control
• Experience with Infrastructure as code and environment management (Ansible and Terraform)
• A knowledge of software quality standards, governance frameworks, and training developers on CM tools and quality practices
• Proficiency with work management tools (JIRA, Azure Boards, Trello) and documentation tools (Confluence, Visio, Lucidchart)
• An understanding of database concepts, dependency management, and build reproducibility
• Strong analytical skills for investigating build failures, dependency conflicts, and deployment issues
• Excellent communication skills
• An ability to translate technical concepts for non-technical stakeholders
• Effective collaboration and mentoring
• An ability to manage multiple priorities and projects in fast-paced environments and meet deadlines
• A commitment to continuous improvement and staying current with industry trends and emerging DevOps technologies

Professional CertificationsNone required, but ITIL Foundation, CMII, or equivalent CM certifications are a plusYears of Professional Experiencen/aDesired experienceElectronic Data Interchange X.12 (EDI) Medical Claims

• X.12, Medical Claims (837, 835, 277CA, etc), Health Level (HL7), Fast Healthcare Interoperability Resources (FHIR)

Formal EducationBachelor’s degree or higher in Computer Science, Engineering, or a related technical discipline and 10+ years’ relevant experience; eight (8) or more years of relevant experience may be substituted for educationCitizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position.  However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.
4. This is a W-2 position
5. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions
6. As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

About Karius

Karius is a life science, venture-backed clinical metagenomics company, focused on elevating patient care through microbial insights. We are committed to advancing diagnostic science and technology to optimize the diagnosis and treatment of infectious diseases. Through the use of genomics and AI, we are driven to improve the diagnostic landscape for infectious diseases. Karius delivers unprecedented diagnostic insight detecting microbial cell-free DNA circulating in the body to assist physicians to make rapid treatment decisions.

Position Summary

The Sr. Clinical Research Associate is responsible for advanced clinical site management and monitoring across Karius clinical programs, ensuring adherence to study protocols, ICH-GCP guidelines, sponsor procedures, and applicable regulatory requirements. Building on the full independent site ownership expected of a CRA II, the Sr. CRA manages more complex or higher-risk sites, applies advanced judgment to monitoring findings and emerging risks, and recommends corrective actions to support effective study execution. The Sr. CRA partners closely with Clinical Trial Managers and cross-functional teams and serves as a resource and mentor to less experienced Clinical Operations team members.

Why Should You Join Us?

Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The products Karius offers today are some of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our tests are the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale.

Reports to:  Sr. Manager, Clinical Site Operations

Location:  Remote

Primary Responsibilities

• Independently plan, conduct, and document on-site and remote monitoring visits, including site qualification visits (SQVs), site initiation visits (SIVs), interim monitoring visits (IMVs), and closeout visits (COVs), in accordance with the Clinical Monitoring Plan, study protocols, ICH-GCP guidelines, sponsor procedures, and applicable regulatory requirements.

• Apply a risk-based monitoring approach to evaluate site performance, protocol compliance, data quality, subject safety, and documentation completeness, and determine appropriate follow-up actions.

• Conduct comprehensive source data verification (SDV) and source data review (SDR) to ensure Case Report Form (CRF) data is accurate, complete, and consistent with source documentation and the study protocol.

• Independently manage day-to-day site relationships, driving enrollment momentum, query resolution, protocol compliance, timely completion of study activities, and overall site performance.

• Proactively identify, assess, and document monitoring findings, site-level risks, protocol deviations, compliance concerns, and data trends, and escalate significant or recurring issues with recommended corrective actions.

• Prepare and submit timely, high-quality monitoring visit reports and follow-up correspondence that clearly document site health, compliance status, findings, risks, required actions, and follow-up expectations.

• Track monitoring findings and action items through resolution and verify completion and effectiveness during subsequent monitoring contacts.

• Oversee the collection, review, and maintenance of essential regulatory and study documents to support ongoing inspection readiness.

• Support and lead site-level study start-up activities, including site qualification, readiness assessments, SIVs, regulatory document collection, and site activation requirements.

• Support and lead site-level closeout activities, including COVs, resolution of outstanding queries and monitoring findings, reconciliation activities, and completion of required site documentation.

• Collaborate closely with Clinical Trial Managers and cross-functional partners to provide site-level monitoring insights, risk assessments, and recommendations that inform study planning and operational decision-making.

• Mentor junior CRAs and CTAs on monitoring standards, visit preparation and execution, documentation practices, site management, and issue resolution.

• Monitor subject safety throughout the study, including timely review and assessment of adverse events (AEs) and serious adverse events (SAEs), and promptly escalate safety signals or reporting concerns in accordance with sponsor and regulatory requirements.

• Develop, track, and confirm implementation of corrective and preventive action plans (CAPAs) with investigative sites following protocol deviations, compliance concerns, or recurring performance issues, and verify effectiveness during subsequent monitoring visits.

• Evaluate and maintain Investigator Site Files (ISFs) and Trial Master File (TMF) documentation in accordance with sponsor SOPs, the TMF Reference Model, and study requirements, proactively identifying and resolving documentation gaps.

• Facilitate and support site staff training and retraining on protocol requirements, eClinical systems, specimen collection and handling, and study-specific procedures throughout study conduct.

What’s Fun About the Job? Karius is operating at the edge of what is now known to be possible in diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don’t suffice. You will get to see how much your work really matters.

Travel: Travel required up to 80%.

Physical Requirements

Subject to extended periods of sitting and/or standing, vision to monitor and moderate noise levels. Work is generally performed in an office, lab or clinical environment.

Position Requirements

• Bachelor’s degree in a life sciences or health-related field, or equivalent combination of education and experience.

• 5-8 years of clinical monitoring experience, including independent on-site and remote monitoring across multi-site studies.

• Experience monitoring studies for diagnostics, in vitro diagnostics (IVD), or regulated medical device products; familiarity with FDA device regulatory pathways strongly preferred.

• Strong working knowledge of ICH-GCP E6(R2) guidelines, FDA regulations, including 21 CFR Parts 11, 50, 54, 56, 312, and 812, and applicable local requirements governing clinical research.

• Familiarity with risk-based monitoring (RBM) frameworks and central monitoring methodologies.

• Demonstrated ability to independently manage a portfolio of investigative sites, including enrollment tracking, query management, protocol deviation documentation, monitoring follow-up, and appropriate escalation of site-level risks.

• Proficiency with electronic data capture (EDC) systems, such as iMediNet, Medidata Rave, Oracle InForm, or Veeva Vault EDC; clinical trial management systems (CTMS); and eTMF platforms, such as Veeva Vault TMF or Complion.

• Proficiency with Microsoft Office Suite and Google Workspace, including Docs, Sheets, Slides, Gmail, and Drive.

• Demonstrated experience preparing clear, accurate, and high-quality monitoring visit reports with actionable findings and follow-up requirements.

• Strong written and verbal communication skills, including the ability to prepare concise monitoring reports, professional site correspondence, and clear study updates.

• Demonstrated ability to build and sustain effective working relationships with investigative sites, Clinical Trial Managers, and cross-functional stakeholders.

• Excellent organizational and time management skills, with the ability to manage a high-volume site portfolio, prioritize competing demands, and meet study timelines.

• Ability to exercise sound judgment, independently resolve complex site-level issues, and escalate significant concerns with recommended corrective actions.

• Ability to travel up to 80% of the time, including travel on short notice, and independently manage travel logistics.

• ACRP Certified Clinical Research Associate (CCRA) or SoCRA Certified Clinical Research Professional (CCRP) certification preferred.

• Experience monitoring infectious disease, microbiology, molecular diagnostics, or related clinical studies preferred.

• Experience mentoring or training junior CRAs on monitoring practices, documentation standards, and site management techniques preferred.

• Familiarity with laboratory-developed test (LDT) and CLIA regulatory frameworks preferred.

Personal Qualifications

• Excellent communication and interpersonal skills with the ability to build trusted relationships with investigative sites and internal stakeholders.

• Strong attention to detail, organization, and accountability.

• Advanced problem-solving skills with the ability to assess issues and recommend practical solutions.

• Ability to exercise sound judgment and work independently in complex or ambiguous situations.

• Proactive approach to identifying risks, resolving issues, and escalating with recommendations.

• Collaborative team player who mentors others and contributes to consistent, high-quality study execution.

Disclaimer

The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius.

At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company.  All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at [email protected] and we will accommodate qualified individuals with disabilities.

$91,790 - $137,684 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Investigate and troubleshoot issues escalated from T1 involving backend, databases, and cross-system integrations;
• Reproduce bugs across web admin consoles, mobile apps, and backend APIsl
• Analyze logs, error traces, and metrics to identify root causes;
• Query production databases (read-only) to validate data-related issues;
• Implement small, low-risk fixes, including configuration changes, data corrections, and targeted code patches;
• Escalate complex issues to Engineering with clear documentation and findings;
• Track incidents and outages through resolution, using monitoring and error-tracking tools to verify fixes;
• Maintain and expand internal runbooks and knowledge bases to reduce recurring escalations;
• Maintain deep understanding of client solutions and meet KPI.

What you need to succeed in this role:

• Excellent English skills (at least C1 for both spoken and written);
• Experience in Technical Support, SRE, or Engineering, with strong troubleshooting and code-reading skills;
• Strong SQL skills and experience with production-scale relational databases;
• Working knowledge of PHP and/or JavaScript/TypeScript;
• Familiarity with AWS or another cloud provider, including logs, services, and secrets;
• Experience with Sentry or similar error-tracking tools and Grafana or similar monitoring tools;
• Strong written communication skills and ability to document technical findings clearly;
• Strong analytical thinking and research skills;
• Ability to identify when an escalation to the Engineering team is required;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).

Will be a great plus:

• Experience supporting a mobile app (React Native or similar);
• Exposure to GraphQL and REST API debugging;
• Experience with analytical/columnar databases (ClickHouse, BigQuery, etc.);
• Prior experience in a company with a monolith-plus-services architecture, where issues often cross system boundaries;

Benefits:

• Fixed schedule: Monday–Friday, 10:30 PM - 7AM GMT+10;
• Opportunity to cooperate fully remotely from EU;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you’re a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don’t miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Investigate and troubleshoot issues escalated from T1 involving backend, databases, and cross-system integrations;
• Reproduce bugs across web admin consoles, mobile apps, and backend APIsl
• Analyze logs, error traces, and metrics to identify root causes;
• Query production databases (read-only) to validate data-related issues;
• Implement small, low-risk fixes, including configuration changes, data corrections, and targeted code patches;
• Escalate complex issues to Engineering with clear documentation and findings;
• Track incidents and outages through resolution, using monitoring and error-tracking tools to verify fixes;
• Maintain and expand internal runbooks and knowledge bases to reduce recurring escalations;
• Maintain deep understanding of client solutions and meet KPI.

What you need to succeed in this role:

• Excellent English skills (at least C1 for both spoken and written);
• Experience in Technical Support, SRE, or Engineering, with strong troubleshooting and code-reading skills;
• Strong SQL skills and experience with production-scale relational databases;
• Working knowledge of PHP and/or JavaScript/TypeScript;
• Familiarity with AWS or another cloud provider, including logs, services, and secrets;
• Experience with Sentry or similar error-tracking tools and Grafana or similar monitoring tools;
• Strong written communication skills and ability to document technical findings clearly;
• Strong analytical thinking and research skills;
• Ability to identify when an escalation to the Engineering team is required;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).

Will be a great plus:

• Experience supporting a mobile app (React Native or similar);
• Exposure to GraphQL and REST API debugging;
• Experience with analytical/columnar databases (ClickHouse, BigQuery, etc.);
• Prior experience in a company with a monolith-plus-services architecture, where issues often cross system boundaries;

Benefits:

• Fixed schedule: Monday–Friday, 10:30 PM - 7AM GMT+10;
• Opportunity to cooperate fully remotely from EU;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you’re a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don’t miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.

The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages all employee exits for Remote’s external employees with a focus on legal compliance, excellent quality and providing delightful customer service. Additionally, the specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources.

As part of a larger employee Lifecycle team, the Senior Specialist is also expected to drive process improvements and initiatives in line with Remote’s strategic goals and values.

What you bring

• Experience as an HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.
• Tertiary qualifications in HR/labour relations/employment law considered a plus.
• Proven experience with a strong background in independently managing voluntary and involuntary exits (terminations) with care, sensitivity and legal compliance; and providing comprehensive HR advice and guidance on employment laws and regulations, spanning various jurisdictions.
• Understanding of employee relations principles, progressive discipline approaches, and workplace investigation fundamentals.
• Ability to interpret and apply industrial instruments, analyze complex HR issues and apply problem-solving skills to independently (occasionally with minimal supervision) arrive at solutions, undertake research and translate this into usable team resources, provide practical solutions and effectively communicate recommendations to clients and internal stakeholders when operating in ambiguous and unfamiliar environments.
• Superior communication, influencing, conflict management, and negotiation skills, with the ability to independently lead difficult conversations to a positive outcome, often where parties have conflicting interests, while conveying authority and expertise as the representative of Remote, and maintaining professionalism and strict confidentiality.
• Business-level (advanced) proficiency in written and spoken English, with additional languages considered a plus.
• Aptitude and appetite to innovate and optimize processes, continuously identifying, developing and implementing opportunities for automation and champion best practice.
• Efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity.
• Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Ability to work autonomously and cohesively in an international team in a fast-paced, asynchronous, remote environment while successfully balancing multiple competing priorities. Willingness to work flexible hours as needed.
• Proactive and self-motivated with a strong sense of ownership and accountability, and ability to inspire others.

Key Responsibilities

Offboarding

• Manage and resolve complex end-to-end employee exits with minimal supervision across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote’s clients and employees.
• Provide sound and trusted guidance with an elevated level of knowledge on key jurisdictions, and manage clients’ requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
• Independently lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes.
• Influence and negotiate positive outcomes in complex terminations, successfully navigating and directing multiple stakeholders with competing interests through a complicated, involved and sometimes lengthy process.
• Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations.
• Process offboarding on Remote’s internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, among other verticals, to ensure all aspects of the employee exit are administered correctly and promptly.
• Act as the first point of informal escalation as a trusted colleague with good judgment, by way of providing expertise, mentoring and guidance to more junior team members.
• Provide comprehensive guidance on Remote’s Employee Relations resources, helping clients navigate complex workplace scenarios.
• Conduct thorough preliminary assessments of workplace concerns, identifying key facts, applicable local regulations, and potential paths forward.
• Serve as a trusted resource for internal and external stakeholders on employee relations matters, ensuring appropriate handling of complex cases.
• Guide clients in understanding progressive disciplinary approaches, documentation requirements, and best practices for handling difficult situations.
• Track and monitor ongoing employee relations cases, ensuring timely follow-up and appropriate coordination with relevant stakeholders.
• Be the subject-matter expert and proactively resolve internal and external queries on all offboarding and first-level employee relations matters in conjunction with Lifecycle’s internal stakeholders.
• Actively identify opportunities, advocate for and drive process improvements, automation, product development and overall customer and employee experience through the offboarding and employee relations processes.
• Determine methods, procedures and standards on new assignments. Exercise judgment in selecting methods, evaluating, adapting complex techniques and evaluation criteria for obtaining results taking into account wider Lifecycle and Remote needs.

Practicals

• You’ll report to: Manager Employee Lifecycle, Employee Relations & Transitions
• Team: Lifecycle, Employee Relations & Transitions
• Location: AMER
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Test
3. Interview with future manager
4. Interview with team members (no managers present)
5. Executive Interview
6. Bar Raiser Interview
7. Offer
8. Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$46,500—$52,350 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Location: USA, remote

About Us

Invaluable is one of the world’s largest online live auction marketplaces. We’re modernizing the auction experience by connecting millions of passionate bidders and buyers with auction houses across the globe. Our industry-leading live online bidding platform lets customers participate in premier auctions in real time—from their home, office, or mobile device.

Role Summary

As a Senior Backend Engineer, you’ll deliver new features, improve performance and reliability, reduce technical debt, and help shape backend standards and long-term strategy. You’ll collaborate closely with product, design, and engineering partners while mentoring teammates and raising the bar through thoughtful engineering practices.

This role is fully remote from anywhere in the United States, with east coast business hours.

Key Responsibilities

• Build and ship features end-to-end across any tier of the Invaluable platform, from implementation through testing and deployment.

• Improve quality and maintainability by refactoring legacy areas and reducing technical debt with pragmatic, incremental changes.

• Own reliability and performance: diagnose production issues, squash bugs, and improve UX with measurable outcomes.

• Drive backend architecture and standards: propose patterns, tooling, and conventions that improve developer experience and long-term maintainability.

• Collaborate effectively through pairing, code reviews, and shared problem-solving, including communicating clearly across time zones.

• Mentor and support engineers by sharing best practices, offering feedback, and helping others grow through guidance and technical leadership.

• Partner with Product and Design to clarify requirements, scope work, identify tradeoffs, and deliver high-quality user experiences.

Required Skills & Qualifications

• 5–7+ years of professional backend engineering experience.

• Strong proficiency with Java, and experience with one other language, either backend or frontend.

• Experience working in and improving legacy codebases, with an ability to modernize safely over time.

• Strong automated testing experience.

• Dedication to writing clean code that performs well and is easy to understand and maintain. We encourage pragmatic AI-assisted development, with the understanding that all code must pass the same code review and quality standards.

• Strong technical judgment.  Ability to propose solutions, explain tradeoffs, and make pragmatic decisions for long-term codebase health.

• Excellent communication skills, with the ability to choose the correct level of detail for your audience.

• Collaborative and kind.  You should enjoy pairing, code reviews, and knowledge sharing, and be open to both learning and teaching.

Preferred Qualifications

• Experience with ecommerce or payment products.

• Experience with high-traffic consumer products.

• Experience improving performance and observability in production.

• Experience mentoring more junior developers.

• Experience with CI/CD, Docker, Kubernetes, and AWS.

• Experience with microservices architectures.

What We Offer

• Competitive Compensation: $160,000-175,000 annually with up to 20% profit share bonus.

• 100% remote work for the entire company.

• Approachable leadership.  We are a small company, and leadership is involved and visible.

• A great team of smart, supportive people.

• Health care, dental, vision, and life insurance.

• 401(k) matching.

• Employee assistance plan.

• Paid parental leave.

How to Apply

For priority consideration, please use the cover letter field to briefly explain which of the required or preferred qualifications above you consider to be particular strengths of yours.

Commitment to Diversity

We believe diverse perspectives drive innovation and excellence. If you meet the minimum qualifications, we encourage you to apply—even if you don’t meet every preferred qualification. We welcome applicants from all backgrounds, including those traditionally underrepresented in technology, and are committed to building an inclusive, equitable workplace where everyone can thrive.

Senior Electronic Security Engineer | Remote

Cambridge International Systems, Inc.

Join a dynamic global team united by shared values: commitment, integrity, and perseverance. At Cambridge, you’ll work alongside top talent worldwide, tackling some of today’s most complex and critical challenges in defense and security.

We are currently seeking a Senior Electronic Security Engineer to support our team in a fully remote capacity.  This position is contingent on contract award, with an expected start date of March 13, 2028.

What You’ll Do

As a Senior Electronic Security Engineer, you will play a critical role in the engineering, design, integration, modernization, and sustainment of Electronic Security Systems supporting U.S. government missions. You will represent Cambridge in the delivery of electronic security system engineering products and solutions. You will:

• Electronic Security Systems (ESS) engineering and design
• Physical Access Control Systems / Access Control Systems (PACS/ACS)
• Intrusion Detection Systems (IDS)
• Video Surveillance Systems / CCTV (VSS/CCTV)
• ESS command-and-control systems
• Data transmission/network infrastructure supporting ESS
• ESS system integration
• Site surveys and system design
• Development and review of engineering drawings and technical packages
• Equipment selection and Bill of Materials development
• Installation oversight
• System testing, commissioning, and Government acceptance
• ESS modernization and sustainment
• DoD/Army physical security requirements
• Cybersecurity/RMF as applied to ESS, OT, or facility-related systems
• Support for multiple simultaneous ESS projects
• CONUS and OCONUS installation experience

What You’ll Bring

Required Qualifications:

• Must be proficient in using computers, engineering/design tools, and other technologies, tools, and systems pertinent to electronic security system engineering.

Education & Experience:

• Bachelor’s degree or higher in Engineering from an accredited university or college.
• Minimum 10 years of experience in Electronic Security Systems.

Technical Expertise:

• Knowledge of DoD/Army physical security requirements and cybersecurity/RMF as applied to ESS, OT, or facility-related systems.
• Experience supporting system installation, testing, commissioning, Government acceptance, modernization, and sustainment.
• Experience with ESS integration, site surveys, engineering drawings, technical packages, equipment selection, and Bill of Materials development.
• Knowledge of PACS/ACS, IDS, VSS/CCTV, ESS command-and-control systems, and supporting network infrastructure.
• Strong experience in Electronic Security Systems engineering and design.

Clearance:

• Must have a current and active DoD Secret security clearance.

Preferred (Nice to Have):

• U.S. Professional Engineer (PE) certification or Certified Protection Professional (CPP) certification.
• Direct ESS VII or Huntsville ESS-MCX experience.
• Experience with large federal ESS integrators or multi-site/global ESS programs.
• Experience supporting DoD electronic security integration programs.
• Experience supporting Army ESS programs or Army installation physical security programs.
• Experience supporting the USACE Electronic Security Systems Mandatory Center of Expertise (ESS-MCX).
• Experience supporting USACE Huntsville / CEHNC, ESS VII, ESS VI, or earlier USACE ESS vehicles.

Travel Requirements

Travel may be required to support customer sites and program requirements, including CONUS and OCONUS locations. Some overnight travel may be required.

Physical & Work Environment Requirements

• Interaction with others in dynamic environments, including situations requiring problem-solving and conflict resolution.
• Ability to manage competing priorities, work under deadlines, and maintain attention to detail.
• Communication with team members, customers, and stakeholders through verbal and written methods.
• Occasional extended work hours, including evenings or weekends, as needed.
• Occasional travel between work locations, including customer sites and government installations, may be required.
• Work is primarily performed remotely in a home-office or other approved remote work environment.
• Periods of prolonged sitting, including desk-based computer work and extended use of computers and engineering/design software.

Background & Security

Employment is contingent upon successful background investigation

Alcohol and Drug screening may be required for federal contract compliance

Benefits & Perks

We believe in investing in our team—both professionally and personally:

Medical, dental, vision, life, accident, and critical illness insurance

401(k) immediate vesting and match

Paid time off and company holidays

Generous tuition & training support

Relocation assistance

Sign-on and performance-based bonuses

Employee referral program

Access to Tickets at Work, EAP, wellness initiatives, and more

Wellness program

Employee referral program

Access to Tickets at Work, EAP, wellness initiatives, and more

Join Us

If you’re driven by mission, technology, and teamwork—we want to hear from you. Cambridge is growing, and this position is just one of many opportunities on our global team. Know someone perfect for the role? Referrals are welcome—both employees and non-employees may qualify for a bonus.

Apply today and help shape the future of secure technology for national security.

About Cambridge International Systems

At Cambridge, we believe innovation and agility thrive when people work together. Our culture is built on teamwork, collaboration, and a commitment to listening, learning, and bringing out the best ideas in every employee. We empower our people to take on challenges, persevere to get the job done, and lead with integrity in everything we do.

Our commitment to our employees and workplace culture has been recognized through the DAV Patriot Small Employer of the Year Award in 2026 and the Cigna Healthy Workforce Gold Designation in 2025. These recognitions reflect our ongoing commitment to creating a workplace where employees are valued, supported, and empowered to do their best work. At Cambridge, we are proud to foster an environment where people can grow, contribute, and make a meaningful impact. Learn more at www.cbridgeinc.com.

We are an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to any protected status under applicable law or other similar factors that are not job-related. We encourage all qualified individuals to apply for employment. Selected applicants may be subject to a background investigation and/or education verification.

We provide reasonable accommodation for qualified individuals with disabilities in accordance with federal, state, and local law. If you require a reasonable accommodation to participate in the application process or to perform the essential functions of the position, please contact our Recruiting Team at [email protected].