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Project Management Project Support Specialist at pfm medical, inc.

Supports clinical trial project teams by maintaining timelines, coordinating meetings, managing study systems, training records, supplies, and documentation.

Junior Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

  • Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
  • Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
  • Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
  • Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
  • Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
  • Creates project-specific email boxes and maintains appropriate access to study team members.
  • Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
  • Orders study supplies and addresses queries on study supplies.
  • Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
  • Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
  • Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
  • May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
  • May support the translation process of site level documents, as applicable, per local and regional standards.
  • May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
  • Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
  • May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
  • Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

  • 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
  • Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

  • Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
  • Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
  • Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
  • Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
  • Demonstrates solid interpersonal skills.
  • Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
  • Strong written and verbal communication skills
  • Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Read the full description
Sales Account Development Representative - France at Samsara

Sources sales pipeline through outbound calls and generates opportunities for Samsara’s EMEA business, with progression toward an Account Executive role.

Junior Remote Posted about 4 hours ago RemoteFirstJobs Product
What this role involves

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the Role

As an Account Development Representative (ADR) at Samsara, you will be trained, both on the job and with formal training programs led by a world-class team of sales professionals, to take on your next role as closing Account Executive.

On a daily basis, you will be responsible for sourcing pipelines for our EMEA business, generating opportunities via outbound outreach.

We have offices in Paris and London and we offer remote working from Germany, France and the United Kingdom.

This is a remote position open to candidates based in France, Germany, and the United Kingdom. This position requires working hours in CEST. Relocation assistance will not be provided for this role.

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. Successful ADRs can see promotion to a closing role in two years or less.
  • You love talking to people: In this role, you will average 60+ calls to prospective customers daily.
  • You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact.
  • You treat rejection as a learning experience: In this role, you will get hung up on and you will get told no. You need to have the resilience to pick up the phone again and again to sell Samsara’s mission.
  • You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before.

In this role, you will:

  • Drive pipeline through personalized outreach to prospects via phone, emails and LinkedIn
  • Have the opportunity to to participate in trade/shows events to represent the Samsara brand and connect with prospective customers and partners.
  • Become a product expert and learn the Samsara way of selling
  • Keep meticulous records of interactions with accounts in our CRM (Salesforce.com)
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • 1-3 years professional experience, ideally in customer facing roles
  • 6-12 months sales experience as a minimum
  • Highly motivated and committed, with strong desire to work in target driven sales
  • Proven track record of consistent over achievement of targets/expectations of previous roles
  • Excellent communication skills, verbal and written
  • Curious and able to ask insightful questions
  • A champion of a Growth Mindset
  • Highly proficient in English and in French

An ideal candidate also has:

  • Experience in closing-sales roles
  • Proven track record of achievements beyond work (e.g. academics, sports, charity, …)
  • Willingness to collaborate and influence in a “win as a team” environment
  • Excitement about solving new problems in innovative ways
  • Motivation to help build a fast-growing business in the IoT and SaaS space

ADR pathways

Through Samsara’s ADR program, there are always opportunities to move to the next level and take on more responsibility during the program and beyond—those who work hard to grow quickly will have the opportunity to advance their careers. With emphasis on continued professional development, the training doesn’t stop after onboarding—we provide opportunities to expand ADRs’ understanding of the market and our competitors, develop hard skills needed in the Sales function, and work with mentors to help our representatives progress through the three levels of our ADR program.

  • ADR I representatives focus on inbound leads—conducting a high volume of conversations, sharing the ins and outs of our products, and fostering relationships with those prospects interested in Samsara. At the ADR I level, we provide plenty of learning opportunities including call sessions with more senior Sales team members, training on tools (Salesforce, Salesloft, Lusha), product knowledge, objection handling, and more. Our representatives at this level are go-getters who are able to progress their careers through the opportunities provided for them.

  • The next level in the program is ADR II, where our representatives work on top of funnel movement, creating high quality sales engagements, and supporting our Account Executives. Along with the leap into outbound work, those at the ADR II level are continually exposed to learning opportunities and enrolled in specialized trainings including professional writing, persona based messaging, , cold calling 2.0, and collaboration and communication with Account Executives. After building their skills in outbound sales and earning sales certifications, our representatives graduate to the final level of the program.

  • The highest level within our organization is ADR III. These ADRs work hand-in-hand with field Account Executives and Enterprise Regional Sales Managers at Samsara. They partner closely on large accounts, implementing detailed territory plans, participating in weekly strategy meetings, and scheduling and attending customer demos. Additionally, ADR IIIs partake in a mentorship program to learn from leadership on the Account Executive team who provide exposure and training ahead of their interview for an Account Executive position.

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Read the full description
Operations Wholesale Operations Assistant - Freelance, Remote

Supports wholesale operations for a consumer goods brand across retail buyer and e-commerce channels.

Junior Remote Posted about 7 hours ago Himalayas
What this role involves
About the Client Our client is a growing consumer goods brand that sells through both wholesale and e-commerce channels, working with retail buyers as well as direct consumers.
Read the full description
Support Associate Technical Account Manager at Sprinto

Guides customers through platform setup, go-live, compliance projects, and their first audit milestone while coordinating with security teams.

Junior Remote Posted about 8 hours ago RemoteFirstJobs Product
What this role involves

An early career opportunity for 2026 B.Tech cybersecurity and MBA–ITBM graduates.

Sprinto is an Autonomous Trust Platform that centralises trust requirements across security frameworks, vendors, and customers.

Sprinto autonomously executes tasks needed to maintain trust across compliance, audits, risk management, vendor risk, privacy, and AI governance, enabling organisations to maintain a strong, reliable trust posture without draining operational bandwidth and resources on repetitive tasks.

Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by over 4,000 organisations across 75 countries, Sprinto helps organis ations stay audit-ready, manage real-time risks, and scale fearlessly. With 300+ native integrations and AI-driven automation, Sprinto natively supports 200+ global security standards, including SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, and more. Sprinto’s extensible architecture enables organisations to build and support an infinite number of custom integrations and frameworks.

Founded in 2020 by second-time founders Girish Redekar and Raghuveer Kancherla, Sprinto powers compliance for organisations like Whatfix, Encora, Anaconda, Whatnot, Ultrahuman, WeWork, Everstage, AI Foundation, HackerRank, and many more.

Life as a Sprinter -

Nobody succeeds at Sprinto by staying in their lane.

We are organized around problems, not job titles. Sprinters take ownership beyond their role, solve hard problems, and care deeply about the impact they create. If something can be improved, fixed, or built, we don’t wait for permission; we step in.

Being remote means we rely less on proximity and more on trust. We write things down, communicate openly, and move quickly because great teams aren’t built by sitting together, they’re built by pulling in the same direction.

We believe progress beats perfection, feedback is a gift, and doing the right thing matters, even when nobody is watching.

And while we move with urgency, we never move alone.

The mission -

As a Technical Account Manager, you’ll guide customers from contract signature through setup, go-live, and their first audit milestone. You’ll work with founders, CTOs, and security teams; learn how a security and compliance platform works in practice; and build the judgment to keep a complex project moving. You’ll have experienced teammates and specialists to learn from as your ownership grows.

Where you’ll leave your mark?

  • Make the plan real. Understand the customer’s goals, systems, stakeholders, and deadlines. Turn them into milestones with clear owners.
  • Guide the setup. Help customers connect their tools, activate controls, and align Sprinto to the frameworks they need.
  • Keep people moving together. Lead progress conversations, write clear updates, and surface risks while there is still time to act.
  • Own the next step when things get stuck. Bring in Product, Support, or Compliance with the right context, then follow through with the customer.
  • Improve the journey. Notice recurring friction, document what works, and help make onboarding better for the customers who follow.

Success here means customers complete setup, reach value sooner, and trust Sprinto to help them make progress. As you grow, you’ll take on more customer journeys and more complex decisions.

The kind of builder we’re looking for -

This role may suit you if you have a B.Tech background in cybersecurity or a related technical field with meaningful security exposure, or an MBA in Information Technology Business Management (ITBM). There is no graduation-year requirement. Internships, projects, and early work experience all count.

We’ll look for evidence that you can:

  • Explain a technical idea to someone who does not share your background.
  • Organize an ambiguous problem into actions, owners, and deadlines.
  • Learn quickly, ask good questions, and follow through.
  • Write clearly and build trust with people working toward different priorities.

General Knowledge of cloud systems, SaaS integrations, APIs, SOC 2, or ISO 27001. You do not need prior experience running SaaS onboarding, managing executives, or holding an advanced security certification.

A useful way to apply: Along with your résumé, tell us about one project, internship, or work situation where you brought people together to get a result. What was stuck, what did you do, and what changed?

How we care for our Sprinters?

  • Work wherever you are: We are 100% remote, so you get to choose if you want to work from home, a cafe, the hills, or the beach.
  • Co-working, on the house: If co-working is your jam, we offer a generous annual allowance.
  • We care about your learning: We are invested in seeing you grow and commit USD 1,000 annually to help you level up your skills.
  • We count your spark, not your leaves: Unlimited leave so you can reset when you need to.
  • Your Safety Net, Woven In: Health insurance with coverage up to INR 10 lakh for you and your family, accident protection of an additional INR 10 lakh, and life insurance worth 3x your annual salary.
  • Workspace setup of your dreams: We chip in INR 35,000 to help you build a setup that works for you.

Inclusion & Diversity -

At Sprinto, talent, curiosity, and ownership matter more than where you come from. We hire people for the problems they can solve, the impact they create, and the way they help others succeed—not their background, identity, or personal circumstances. We believe the best teams are built when people with different perspectives come together around a shared ambition to build something meaningful.

We’re proud to be an equal opportunity employer and are committed to creating a fair, inclusive, and accessible hiring process for everyone.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Project Management Project Support Specialist at Precision Medicine Group

Supports clinical trial projects by maintaining timelines, coordinating meetings, managing study systems, training records, access, supplies, and documentation.

Junior Remote Posted about 8 hours ago RemoteFirstJobs Product
What this role involves

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

  • Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
  • Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
  • Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
  • Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
  • Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
  • Creates project-specific email boxes and maintains appropriate access to study team members.
  • Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
  • Orders study supplies and addresses queries on study supplies.
  • Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
  • Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
  • Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
  • May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
  • May support the translation process of site level documents, as applicable, per local and regional standards.
  • May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
  • Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
  • May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
  • Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

  • 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
  • Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

  • Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
  • Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
  • Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
  • Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
  • Demonstrates solid interpersonal skills.
  • Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
  • Strong written and verbal communication skills
  • Commitment to performing professionally consistent with Precision Principles.

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  This role is also eligible for a discretionary annual bonus, private medical insurance, MultiSport Card, life insurance, pension, home working allowance, vacation, among other benefits.

Reasonable estimate of the current range for Poland:

97,600 PLN gross per annum to 146,400PLN gross per annum

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Read the full description
Project Management Project Support Specialist at Precision Medicine Group

Supports clinical trial project teams by maintaining timelines, meetings, training records, study systems, access, supplies, and documentation.

Junior Remote Posted about 8 hours ago RemoteFirstJobs Product
What this role involves

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

  • Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
  • Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
  • Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
  • Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
  • Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
  • Creates project-specific email boxes and maintains appropriate access to study team members.
  • Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
  • Orders study supplies and addresses queries on study supplies.
  • Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
  • Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
  • Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
  • May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
  • May support the translation process of site level documents, as applicable, per local and regional standards.
  • May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
  • Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
  • May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
  • Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

  • 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
  • Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

  • Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
  • Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
  • Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
  • Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
  • Demonstrates solid interpersonal skills.
  • Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
  • Strong written and verbal communication skills
  • Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Read the full description
Project Management Project Support Specialist at Precision Medicine Group

Supports clinical study teams by maintaining timelines, coordinating meetings, tracking systems and training, managing access, and organizing study supplies and documentation.

Junior Remote Posted about 8 hours ago RemoteFirstJobs Product
What this role involves

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

  • Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
  • Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
  • Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
  • Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
  • Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
  • Creates project-specific email boxes and maintains appropriate access to study team members.
  • Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
  • Orders study supplies and addresses queries on study supplies.
  • Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
  • Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
  • Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
  • May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
  • May support the translation process of site level documents, as applicable, per local and regional standards.
  • May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
  • Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
  • May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
  • Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

  • 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
  • Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

  • Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
  • Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
  • Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
  • Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
  • Demonstrates solid interpersonal skills.
  • Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
  • Strong written and verbal communication skills
  • Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Read the full description
Project Management Project Support Specialist at Precision Medicine Group

Supports clinical trial project teams by maintaining timelines, coordinating meetings, managing study systems, training records, access, supplies, and documentation.

Junior Remote Posted about 8 hours ago RemoteFirstJobs Product
What this role involves

Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas.

Due to continued growth we are currently seeking a Project Support Specialist. The Project Support Specialist will serve as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned.

This position can be offered fully home based in the following locations - Poland, Serbia, Slovakia, Hungary or Romania.

Essential functions of the job include but are not limited to:

  • Creates and maintains the project timeline in MS Project or similar system. Ensures updates are captured and documented. Ensures the distribution of updates to study team members.
  • Schedules internal and external meetings, assists with preparing and circulating agendas, takes meeting minutes, circulates meeting minutes, and files meeting agendas and minutes in the Trial Master File.
  • Performs an array of activities in the Clinical Trial Management System (CTMS) including maintaining study milestone dates, updating study contact lists, maintaining enrolment projections as needed, and submitting helpdesk tickets and ensuring remediation is completed.
  • Prepares, assigns, and documents study-specific training in appropriate systems; manages and oversees the maintenance of training records. Identifies gaps in training and engages appropriate team members or escalates as needed.
  • Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors and others as appropriate.
  • Creates project-specific email boxes and maintains appropriate access to study team members.
  • Manages user access to study systems by submitting user requests to the Help Desk or similar, by reviewing team member access on a define periodic basis, and document access review.
  • Orders study supplies and addresses queries on study supplies.
  • Orders initial study binders. Collects, collates and prepares study binders and ensures shipping to the proper locations through printing vendor.
  • Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager or other project leader.
  • Sends communications to study sites, investigators and others, as directed by the Project Manager, Clinical Trial Manager or other Project Leadership, including SUSARs, email blasts, newsletters and other information that may be required.
  • May support the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable, may be under Safety staff guidance.
  • May support the translation process of site level documents, as applicable, per local and regional standards.
  • May act as point of contact for project-related requests for team members, Sponsors, and third party vendors.
  • Supports the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
  • May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
  • Performs other duties as assigned by the Project Manager, Clinical Trial Manager or other Project Leadership.

Qualifications:

Minimum Required:

  • 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
  • Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist or similar position.

Other Required:

  • Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
  • Customer service demeanour; demonstrate flexibility, teamwork, and a keen attention to detail.
  • Ability to communicate both verbally and in writing at the English proficiently (Professional level). Competencies:
  • Working knowledge of ICH-GCP, Precision SOPs, and regulatory guidance.
  • Demonstrates solid interpersonal skills.
  • Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
  • Strong written and verbal communication skills
  • Commitment to performing professionally consistent with Precision Principles.

#LI-OS1 #LI-Remote

Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Read the full description
Support Associate Technical Account Manager at Sprinto

Guides customers through platform setup, go-live, and audit milestones while coordinating with technical and security teams.

Junior Remote Posted about 8 hours ago RemoteFirstJobs Product
What this role involves

An early career opportunity for 2026 B.Tech cybersecurity and MBA–ITBM graduates.

Sprinto is an Autonomous Trust Platform that centralises trust requirements across security frameworks, vendors, and customers.

Sprinto autonomously executes tasks needed to maintain trust across compliance, audits, risk management, vendor risk, privacy, and AI governance, enabling organisations to maintain a strong, reliable trust posture without draining operational bandwidth and resources on repetitive tasks.

Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by over 4,000 organisations across 75 countries, Sprinto helps organis ations stay audit-ready, manage real-time risks, and scale fearlessly. With 300+ native integrations and AI-driven automation, Sprinto natively supports 200+ global security standards, including SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, and more. Sprinto’s extensible architecture enables organisations to build and support an infinite number of custom integrations and frameworks.

Founded in 2020 by second-time founders Girish Redekar and Raghuveer Kancherla, Sprinto powers compliance for organisations like Whatfix, Encora, Anaconda, Whatnot, Ultrahuman, WeWork, Everstage, AI Foundation, HackerRank, and many more.

Life as a Sprinter -

Nobody succeeds at Sprinto by staying in their lane.

We are organized around problems, not job titles. Sprinters take ownership beyond their role, solve hard problems, and care deeply about the impact they create. If something can be improved, fixed, or built, we don’t wait for permission; we step in.

Being remote means we rely less on proximity and more on trust. We write things down, communicate openly, and move quickly because great teams aren’t built by sitting together, they’re built by pulling in the same direction.

We believe progress beats perfection, feedback is a gift, and doing the right thing matters, even when nobody is watching.

And while we move with urgency, we never move alone.

The mission -

As a Technical Account Manager, you’ll guide customers from contract signature through setup, go-live, and their first audit milestone. You’ll work with founders, CTOs, and security teams; learn how a security and compliance platform works in practice; and build the judgment to keep a complex project moving. You’ll have experienced teammates and specialists to learn from as your ownership grows.

Where you’ll leave your mark?

  • Make the plan real. Understand the customer’s goals, systems, stakeholders, and deadlines. Turn them into milestones with clear owners.
  • Guide the setup. Help customers connect their tools, activate controls, and align Sprinto to the frameworks they need.
  • Keep people moving together. Lead progress conversations, write clear updates, and surface risks while there is still time to act.
  • Own the next step when things get stuck. Bring in Product, Support, or Compliance with the right context, then follow through with the customer.
  • Improve the journey. Notice recurring friction, document what works, and help make onboarding better for the customers who follow.

Success here means customers complete setup, reach value sooner, and trust Sprinto to help them make progress. As you grow, you’ll take on more customer journeys and more complex decisions.

The kind of builder we’re looking for -

This role may suit you if you have a B.Tech background in cybersecurity or a related technical field with meaningful security exposure, or an MBA in Information Technology Business Management (ITBM). There is no graduation-year requirement. Internships, projects, and early work experience all count.

We’ll look for evidence that you can:

  • Explain a technical idea to someone who does not share your background.
  • Organize an ambiguous problem into actions, owners, and deadlines.
  • Learn quickly, ask good questions, and follow through.
  • Write clearly and build trust with people working toward different priorities.

General Knowledge of cloud systems, SaaS integrations, APIs, SOC 2, or ISO 27001. You do not need prior experience running SaaS onboarding, managing executives, or holding an advanced security certification.

A useful way to apply: Along with your résumé, tell us about one project, internship, or work situation where you brought people together to get a result. What was stuck, what did you do, and what changed?

How we care for our Sprinters?

  • Work wherever you are: We are 100% remote, so you get to choose if you want to work from home, a cafe, the hills, or the beach.
  • Co-working, on the house: If co-working is your jam, we offer a generous annual allowance.
  • We care about your learning: We are invested in seeing you grow and commit USD 1,000 annually to help you level up your skills.
  • We count your spark, not your leaves: Unlimited leave so you can reset when you need to.
  • Your Safety Net, Woven In: Health insurance with coverage up to INR 10 lakh for you and your family, accident protection of an additional INR 10 lakh, and life insurance worth 3x your annual salary.
  • Workspace setup of your dreams: We chip in INR 35,000 to help you build a setup that works for you.

Inclusion & Diversity -

At Sprinto, talent, curiosity, and ownership matter more than where you come from. We hire people for the problems they can solve, the impact they create, and the way they help others succeed—not their background, identity, or personal circumstances. We believe the best teams are built when people with different perspectives come together around a shared ambition to build something meaningful.

We’re proud to be an equal opportunity employer and are committed to creating a fair, inclusive, and accessible hiring process for everyone.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Project Management Project Coordinator

Coordinates projects, tracks tasks in Asana and Trello, and supports day-to-day operational execution.

Junior Remote Posted about 8 hours ago Himalayas
What this role involves
Project Coordinator (Asana, Trello, Project Tracking & Operations) – Remote | U.
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Support Customer Success Rep - Remote Latin America at AUTOPAY

Handles inbound customer calls and inquiries for auto loan products, processes applications, and routes issues to appropriate departments.

Junior Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

This position is 100% remote for Mexico, Columbia, Venezuela and Guatemala, Argentina, Honduras, DR, Brazil applicants. Not a US based post. The hours are 10am-7pm MST and includes one Saturday a month from 8-5 MST.

ABOUT US

The Savings Group (TSG), the parent company of RateGenius, AUTOPAY and Tresl, is the most diversified consumer marketplace for automotive finance, refinance, and protection plans. Through a network of more than 180 lenders across all 50 states, TSG provides consumers more choices for their origination and refinanced auto loans, while also delivering loan volume growth to its lender network and partners through a proprietary, web-based platform.

Why Work at The Savings Group?

Working at TSG is more than your standard J-O-B. That’s because we work with some of the most amazing goal-oriented and driven people in fintech and still embody the spirit of a startup! Not only have we worked together to perfect the way we serve our customers, but we’ve built a pretty awesome culture in the process. Our people come from all kinds of backgrounds to create something exciting and new: A BETTER WAY TO DO CAR LOANS. We offer steady growth, a strong and supportive leadership team, and in-depth training and tools to ensure your success.

SUMMARY

The Customer Success Representative Level I ensures that customers receive wonderful customer service in all aspects when taking care of the customers. This includes any and all customers that are calling in to inquire regarding potential vehicle purchases, refinances or questions regarding open applications and so forth. Customer Success maintains all overflow through TSG phone systems and is the start of the TSG journey for all our customers throughout all of its brands. Customer Success Representatives Level I are required to answer all phone calls received, respond to customer inquiries, complete customer applications either over the phone or via text/email, and send emails to the correct corresponding departments as needed to resolve customer complaints. This includes internal transfers as well as maintaining Legal and Compliance concerns when completing applications as well.

ESSENTIAL DUTIES AND RESPONSIBILITIES include achieving positive results in the following key areas:

  • Understand and demonstrate principles of The Savings Group’s Mission, Vision, and Values.

  • Document all account, contact, and activity information into various systems.

  • Answer calls from internal and external sources, while providing a world-class customer service experience.

  • Complete applications by utilizing various systems to obtain the necessary information and consent.

  • Manage inbound and outbound communication by email, phone and/ or text to customers to complete applications.

  • Ensure to send communications to the correct departments when the customer calls in for something that goes beyond the scope of what you are able to assist with (i.e, titles issues, escalations, payoff issues, loan specialist request etc..)

  • Consistently respond to auto finance inquiries in a timely, efficient, and professional manner.

  • Meet all metrics and standards set forth by management.

  • Additional duties as required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

  • Education: High School diploma is required. One (1) year of customer service-related experience in a call center preferred.
  • Experience: Experience in inside phone sales, telemarketing, quality assurance or customer service experience with auto finance companies or, car dealerships.
  • Language/Communication/Interpersonal: Strong listening, verbal, and written communication skills. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information to customers, clients, and all levels of management.
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
  • Analytical: Detail-oriented with ability to organize, prioritize and work independently. Strong critical thinking skills.
  • Technical: Ability to toggle between applications on a dual monitor setup. Proficiency with Microsoft Office, with intermediate Excel ability, required. Keyboarding/computer skills, heavy computer and phone usage.
  • Other: High level of personal motivation, professionalism and integrity required. Ability to exercise discretion and judgment. Must be dependable.

​​​​ Computer IT/Requirements/compensation:

Must have a desktop or laptop PC capable of installing and running the Windows App. Device must support hardwired (Ethernet) connection for stable network access.

  • Reliable internet connection with minimum speeds of:
  • Download: 50 Mbps or higher. Upload: 10 Mbps or higher
  • Must provide their own headset, mouse, and keyboard.
  • IT can only provide very limited support for personal devices; it is the responsibility of the new hire to run updates and maintain their personal device.
  • $1500 US Dollars per month paid on the last day of each month.

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources

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Support F2P Customer Success Associate at Sleeper

Provide customer support across email, chat, and social media for a sports gaming platform, resolving user issues and collecting product feedback.

Junior Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Sleeper

Sleeper is a sports-focused games platform with messaging at its core. We are a young and energetic company, fueled by a passion for sports and a drive for innovation. Our mission is to create a digital playground for sports fans and their friends to hang out. We bring people together over sports. Currently, we are looking for highly motivated customer support associates to join our Customer Success team.

Join our team

The customer support role at Sleeper is the heartbeat of the company. You will play a key role in supporting and nurturing our user relationships, by collecting the voice of the customer and funneling feedback to appropriate channels.

You will join a small, but passionate team that acts as the front-line to our users, and help with user onboarding, resolve bug and usability issues, and collect and prioritize product and feature requests.

Successful candidates for this job are skilled problem-solvers who are adept at asking questions to help distill the causes and intent of our users. In addition, a high degree of empathy and customer-centric personality is required for the role.

What you’ll do as a Customer Success Associate:

  • Provide exceptional customer service through demonstrating product knowledge

  • Effectively communicate with our users across several channels – email, chat, and social media

  • Promote Sleeper through your conflict resolution abilities and effective communication skills

  • Comfortable questioning conventional wisdom, eager to take initiative, able to identify and develop creative solutions

What you’ll bring to the table:

  • Competence with Intercom is preferred but not required

  • Excellent verbal and written communication skills to communicate and collaborate across multiple departments and our users

  • Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off is required

  • Sleeper fandom!

Benefits

  • Competitive salary

  • Comprehensive health, dental, and vision insurance

  • 401(k)

  • Flexible working hours and remote work options

  • Opportunities for career advancement

What we offer

Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, we found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing — connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base salary range and/or a general description of benefits and other compensation applicable to the role.

Competitive salary plus benefits including Medical, Dental, PTO, 401k. Please note that the salary range for this role takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to jobs@sleeper.app.

Headquartered in Las Vegas, NV, Sleeper is backed by Silicon Valley’s top investors, including Andreessen Horowitz, General Catalyst, and Expa.

To learn more, visit us online at: www.sleeper.com

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Operations Service Delivery Associate at Presence

Coordinates day-to-day operational service delivery for school district accounts, managing referrals, provider readiness, and customer communication.

Junior Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Presence

Presence is the leading provider of teletherapy solutions for children with diverse needs. Our award-winning technology connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to K-12 school districts nationwide. With a growing network of over 2,000 clinicians and more than 8 million teletherapy sessions delivered, we’re dedicated to ensuring every child has access to the support they need.

At Presence, we embrace the benefits of being a remote-first company while recognizing the importance of in-person connection to advance our mission. We place a high value on “cameras on” engagement, schedule coordination, and cross-functional communication to stay connected while working in different places. Travel is also an important part of many roles, helping us build stronger relationships with our teams, clinicians, and school partners. The frequency will vary by role and responsibilities, but may include activities such as department offsites, team gatherings, and school or industry events.

About the role:

We’re looking for a Service Delivery Associate to join our Service Delivery team. Reporting into our Operations team and working closely with Service Delivery Specialists, Recruiting, and Revenue teams, you’ll play a key role in coordinating operational service delivery for a portfolio of low-complexity school districts.

As a Service Delivery Associate, you’ll own the day-to-day operational coordination of a portfolio of low-complexity school districts. Serving as the primary operational contact for assigned accounts, you’ll manage referrals from intake through service initiation while coordinating provider readiness, customer communication, and operational coordination. Working closely with Service Delivery Specialists and cross-functional teams, you’ll proactively resolve operational issues and escalate complexity when needed.

To stay connected, all employees commit to being available on-camera during our Core Working Hours (Monday - Friday, 12 - 5 p.m. ET) with standard business hours of 9 a.m. - 6 p.m. in your local time zone. For this role, limited travel may be required to help you connect in-person in a meaningful way for department offsites or team gatherings.

What will you do at Presence:

District Coordination & Ownership

  • Own the end-to-end operational coordination and health of a portfolio of low-complexity districts, as the primary operational owner.
  • Serve as the primary operational contact for assigned districts, providers, and internal partners.
  • Coordinate referral progression from intake through service readiness, ensuring referrals continue moving toward successful fulfillment.
  • Maintain proactive communication with district partners regarding referral status, scheduling updates, and operational questions.
  • Identify operational risks early and escalate complex customer, provider, or workflow issues to the appropriate Service Delivery Specialist or Manager.

Referral & Provider Coordination

  • Coordinate provider engagement, referral acceptance, scheduling, and service readiness activities.
  • Monitor referral pipeline health and proactively address stalled, aging, or delayed referrals.
  • Partner with Staffing, Recruiting, and Service Delivery Specialists to support provider alignment and referral fulfillment.
  • Maintain accurate referral documentation and operational data across company systems.
  • Ensure referrals meet established service level expectations throughout the referral lifecycle.

Operational Excellence

  • Monitor account health, referral progression, and operational performance across assigned accounts.
  • Resolve routine operational issues while identifying opportunities to improve efficiency and customer experience.
  • Recommend workflow improvements that simplify processes and increase operational effectiveness.
  • Maintain operational standards while ensuring data integrity and process consistency.
  • Resolve routine operational barriers independently and escalate complex customer, provider, or workflow challenges requiring strategic coordination.

Cross-Functional Collaboration

  • Partner with Service Delivery Specialists, Recruiting, and Revenue teams to ensure referrals move efficiently through the delivery process.
  • Share operational updates, customer feedback, and emerging risks with internal stakeholders.
  • Support onboarding and service implementation activities to ensure smooth transitions into ongoing service delivery.
  • Contribute to continuous improvement initiatives that strengthen operational execution and the customer experience.

What we are looking for:

Required

  • 1+ years of experience in operations, customer success, account coordination, project coordination, service delivery, or a related field.
  • Experience managing multiple priorities while meeting service level expectations.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to build productive relationships with internal and external stakeholders.
  • Comfortable working with operational systems, spreadsheets, CRMs, and reporting tools.
  • Demonstrated ability to identify issues, prioritize work, and escalate operational risks appropriately.

Preferred

  • Experience supporting K-12 education, healthcare, staffing, or service organizations.
  • Familiarity with referral management, scheduling, provider coordination, or customer operations.
  • Experience working within remote, cross-functional teams.
  • Experience supporting multiple customer accounts simultaneously.

What will help you succeed here:

  • You balance speed, quality, and customer experience while managing multiple operational priorities.
  • Your assigned accounts consistently move referrals from intake to service initiation with minimal delays.
  • Customers receive timely, accurate communication and view you as a trusted operational partner.
  • You proactively identify operational risks and resolve or escalate issues before they impact service delivery.
  • Provider coordination is organized, responsive, and supports timely referral fulfillment.
  • Your accounts consistently meet service level expectations while maintaining operational accuracy.
  • Internal partners trust you to execute consistently, communicate clearly, and collaborate effectively across teams.
  • You continuously look for opportunities to improve processes, increase efficiency, and enhance the customer experience.

How we support you:

  • Comprehensive benefit plans, including medical with a High Deductible Plan and generous HSA contribution, plus dental and vision coverage
  • In addition to 11 observed holidays, salaried team members have flexible paid time off and hourly team members accrue 15 days paid time off starting
  • 401K savings plan with a discretionary company match
  • $500 home office stipend
  • Benefits package including company-paid life insurance, AD&D, Employee Assistance Program, and disability benefits
  • Wellness programs with Headspace, Peloton and One Medical
  • Paid parental and caregiving leave
  • Professional Development opportunities - eligibility to apply for our scholarship program
  • Collaborative, inclusive, and fun culture that is recognized as Great Place to Work certified
  • Employee Resource Groups to promote shared community and belonging
  • A meaningful and fulfilling opportunity to join a mission-driven team and help thousands of students unlock their full potential through access to high-quality special education services
  • Opportunities to give back to your community, including volunteer time off and donation matching

An employee’s starting pay will be determined based on job-related skills, experience, qualifications, and market conditions. We aim to pay competitively for our size and industry.

The annual base salary for this role is $55,000.00 - $62,500.00

Due to minimum salary thresholds for exempt employees in certain states, candidates residing in the following locations are not eligible for this role at the listed salary: California, Colorado, Connecticut, New York (NYC, Nassau, Suffolk, and Westchester counties), and Washington.

This job description is intended to outline the general scope, responsibilities, and qualifications of the role. It is not designed to cover or contain a comprehensive list of all tasks, duties, or responsibilities that may be required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice, to meet the evolving needs of Presence.

Presence is unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future.

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Support Pet End-of-Life Representative at Lap of Love Veterinary Hospice

Handle high-volume inbound calls from pet families, guide emotional end-of-life conversations, document pet medical information, and schedule veterinary appointments.

Junior Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Join Lap of Love as a Call Center Representative and Love What You Do!

Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.

Essential Functions & Responsibilities:

  • Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.

  • Provide customer service by engaging in positive interactions with pet families

  • Answer a high volume of customer service calls in a work from home/ remote environment

  • Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules

  • Gather and accurately document the pet’s medical information and schedule appointments in an effective manner

  • Meet all productivity, quality, and performance standards

  • Go above and beyond to provide stellar customer service to pet families and our veterinarians

  • Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines

  • Other duties may be assigned to the employee to ensure the highest standard of customer service

  • Experience working in high call volume, customer service, or call center environments

  • A hard-wired Ethernet connection is required. ISP must be a subscription to a reliable, high-speed, hard-wired internet service (via an ethernet cord) using DSL, fiber optic or cable. (No Wi-Fi, Hotspots, WiFi Boosters, Wifi Extenders, Satellite etc.)

  • Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom

  • Previous experience in a work-from-home environment or working with minimal peer interactions

  • High attention to detail and ability to adapt to new processes

  • Expected to be present for work, on time, every day for the entire duration of their shift

  • Attend mandatory multi-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous period.

Physical Job Requirements:

  • Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
  • Ability to lift up to 15 pounds

Schedule

  • Support Call Center hours are 24 hours a day, 7 days a week, 365 days a year

  • Schedule includes nights/weekends/holidays

  • Must attend mandatory multi-week intensive training program at the beginning of employment

  • Medical Insurance Plans with 100% employee funded HSA option available

  • Dental and Vision Insurance Plans

  • Company Funded Wellness Resources (Mental, Financial, and Physical)

  • Life Insurance (Basic, Voluntary, and AD&D)

  • Long Term and Short Term Disability Insurance

  • Retirement Plan (Traditional 401k with 3% match & Roth 401k)

  • Generous Paid Time Off

  • Generous Paid Parental Leave

  • Bereavement Leave

  • Training & Development

  • Pet Insurance

  • Remote Work From Home

Compensation

  • This position is hourly non-exempt and is eligible for overtime
  • Hourly pay is $16.00 per hour
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Support Customer Support Representative

Handles customer inquiries and provides technical support for DeleteMe's privacy protection SaaS platform.

Junior Remote Posted 1 day ago Jobicy AI
What this role involves
About DeleteMe, The Online Privacy Company DeleteMe is a rapidly growing SaaS privacy business operating globally and remotely – we are the emerging leader based on customers and revenues in...
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Sales Business Development Representative, Enterprise

Identifies and pursues new enterprise sales opportunities, manages client relationships, and drives revenue growth for the clinical AI platform.

Junior Remote Posted 1 day ago Jobicy AI
What this role involves
Business Development Representative Location: RemoteEmployment Type: Full-timeReports to: Vice President, Enterprise Partnerships About Doximity Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity’s AI-powered...
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Sales Business Development Representative, Enterprise

Identifies and pursues new enterprise business opportunities, managing the full sales pipeline to close deals and build long-term partnerships.

Junior Remote Posted 1 day ago Jobicy AI
What this role involves
Business Development Representative Location: RemoteEmployment Type: Full-timeReports to: Vice President, Enterprise Partnerships About Doximity Doximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity’s AI-powered...
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Support Bilingual Customer Service Representative - Seasonal at CSC Generation

Handle inbound customer calls in English and Spanish, resolve inquiries, create support tickets, and maintain customer records while meeting service level agreements.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of a team that thrives on energy, exploration, and connection.

The Customer Service Representative I will serve as the front line of customer support, handling inbound calls in both English and Spanish. This role is responsible for providing excellent customer service, addressing inquiries, and ensuring that a service ticket is created for every customer interaction. The representative will maintain accurate records, follow up with customers as needed, and ensure timely resolution of issues while adhering to the company’s guidelines and service level agreements (SLAs).

Key Responsibilities

·Handle inbound customer calls, providing assistance and information in a professional and courteous manner.

·Respond to inquiries about products, services, billing, and account issues.

·Ensure that a ticket is created for every customer interaction using the ticketing system, logging detailed notes and customer information.

·Diagnose and troubleshoot customer problems, escalating complex issues to higher support levels as necessary.

·Maintain and update customer records in the system after each interaction.

·Follow up with customers to provide status updates and confirm issue resolution.

·Adhere to company policies, procedures, and quality standards for call handling and ticket creation.

·Meet performance metrics such as but not limited to call handling time, first call resolution, pieces per hour, and customer satisfaction.

·Collaborate with other team members and departments to ensure seamless customer service delivery.

·Participate in ongoing training and development to stay updated on product knowledge and customer service techniques.

Qualifications

·High school diploma or equivalent required.

·Bilingual proficiency in English and Spanish, with excellent verbal and written communication skills in both languages.

·Strong computer skills, with the ability to navigate multiple systems and databases.

·Ability to work in a fast-paced environment while maintaining attention to detail.

·Strong problem-solving skills and the ability to handle difficult customer situations with empathy and patience.

Desired Skills

. Enthusiastic/Knowledge about outdoor activities.

·Previous experience in handling inbound customer calls.

·Familiarity with service ticket creation and tracking.

·Strong organizational and multitasking skills.

·Ability to meet performance targets and work effectively under pressure.

·Team player with a positive attitude and a customer-first mindset.

What we offer:

· SEASONAL agreement for peak season. (3 months)

·Full time $15,000 MXN monthly gross salary.

·$3,000 MXN Productivity Bonus Per month.

·$3,000 MXN Seasonal Bonus Per Month *

·Law benefits since day one.

·Home office.

·Full equipment provided.

·100% paid training.

·Schedule window (8 am - 8 pm).

·10-hour shift (8 am - 6 pm / 9 am - 7 pm/10 am - 8 pm).

·1 hour Lunch - 2 breaks of 15 minutes each.

·Two days off (Tue–Wed or Wed–Thu / Fri-Sat / Sat-Sun/ Sun-Mon).

·Total Pass.

· Only for CDMX and Edo. de Mex.

* This benefit applies only upon completion of the seasonal contract.

$15,000 - $22,000 a month

CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations Credentialing Associate (Remote) at Pair Team

Manages provider credentialing and enrollment processes to ensure compliance and timely onboarding of healthcare professionals.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, we’re not just delivering care—we’re building the future of more equitable, community-driven healthcare.

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

  • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
  • TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
  • Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

The Credentialing Associate owns the recurring maintenance, renewal, and offboarding workflows that keep Pair Team’s providers compliant and active with payers. Partnering closely with the Senior Credentialing Specialist, this role manages deadline-driven cycles - including but not limited to license renewals, compliance monitoring, CAQH management, and payer enrollments, covering revalidations, recredentialing, and demographic updates. Success here means strong organization and comfort juggling many recurring deadlines at once.

This is a fully remote, full-time position open to candidates anywhere in the United States. The regular schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m.(any time zone)

What You’ll Do

  • Track renewal deadlines for all active NP, MD, and RN licenses; prompt clinical staff to initiate renewals ahead of expiration and track completion
  • Coordinate with CVO and providers to ensure timely license renewal submission
  • Manage CAQH re-attestation cycles (every 60–90 days) across all active providers
  • Maintain up to date CAQH profiles for providers, including updating with new Medicaid IDs, licenses, practice location or changes, COI updates, and renewals
  • Monitor CAQH profiles for completeness and accuracy on an ongoing basis
  • Manage Medicare and Medicaid revalidation cycles at the group level, tracking deadlines and initiating submission in advance of due dates
  • Manage payer recredentialing cycles and completing demographic or enrollment updates with active payer relationships, including gathering required documentation from providers and coordinating with payer portals
  • Track recredentialing submission status and follow up on outstanding items
  • Collect and update provider personal documentation, including driver’s licenses, addresses, board certifications, and CPR certifications; route documentation to relevant payer or credentialing systems as required
  • Manage end-to-end credentialing offboarding for departing providers, including COI carrier updates, ACCESS/Medicare roster removals, Medicaid terminations, payer disenrollment, and CAQH offboarding
  • Provide overflow support to the Senior Credentialing Specialist during new-state expansion activity, including documentation gathering, provider data preparation, and tracking for new-state license applications and group enrollment submissions
  • Support surge capacity on CVO or vendor coordinated workflows when new market timelines require additional bandwidth

What You’ll Need

  • 1–2 years of experience in healthcare licensing operations or credentialing support preferred, not required
  • High attention to detail and comfort managing deadline-driven, recurring workflows
  • Strong organizational skills, with the ability to track multiple providers across multiple credentialing cycles and platforms simultaneously
  • Clear communication skills for coordinating with clinical staff on documentation needs
  • Comfort working in spreadsheet and tracking tools
  • Familiarity with CAQH and clinical licensing management  is a plus
  • Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access

Because We Value You

  • Salary: $25/hour
  • Comprehensive health, vision & dental insurance
  • 401k
  • Monthly $100 work from home expense stipend for your WFH days
  • Flexible vacation policy – take the time you need to recharge!
  • We provide all of the equipment needed for the role

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Read the full description
Support Bilingual Referral Coordinator (Remote PST, Spanish Speaking) at Pair Team

Bilingual coordinator manages patient referrals and care coordination for Medicaid/Medicare populations, communicating with patients and care teams in Spanish and English.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

  • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
  • TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
  • Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. The Referral Coordinator serves as the scheduling backbone of Pair Team’s care coordination model, working behind the scenes to ensure patients receive timely, coordinated care through effective management of all referral and scheduling processes. This role collaborates closely with Case Managers, providers, and health plans to ensure smooth transitions between services while maintaining clear communication and HIPAA compliance throughout.

This role is 100% remote; however, candidates must be based in the United States. Please note that we currently require all team members in this role to work PST hours.

What You’ll Do:

Own key Ops Support initiatives

  • Process, track, and coordinate patient referrals to ensure timely scheduling of appointments
  • Schedule PCP, dental, vision, specialist, and transportation appointments for patients
  • Verify patient insurance eligibility and confirm patient’s in-network PCP
  • Coordinate Release of Information (ROI) and Authorized Representative (AR) requests
  • Maintain accurate documentation of communications and referral activities in internal systems
  • Collaborate cross-functionally with care team members to support continuity of care and high-quality patient experiences
  • Contribute to continuous process improvements in referral workflows and scheduling efficiency

What You’ll Need:

  • Fluency in English and Spanish (written and verbal)
  • 1+ years of experience in healthcare operations, referral coordination, or appointment scheduling in a fast-paced healthcare environment
  • Previous experience as a Referral Coordinator, Scheduling Coordinator, or in a healthcare administrative role strongly preferred
  • Proven ability to manage high-volume scheduling and referral workflows while maintaining accuracy and attention to detail
  • Strong organizational skills with experience navigating multiple systems, calendars, and priorities simultaneously
  • Comfort navigating insurance portals, verifying eligibility, and confirming provider/network information to support timely scheduling
  • Excellent written and verbal communication skills, with the ability to coordinate with patients, providers, and care teams professionally and empathetically
  • Proficiency with technology such as Google Suite, Slack, and data tools (e.g., Looker or comparable platforms)
  • Reliable, HIPAA-compliant home workspace with stable internet connection
  • A commitment to improving healthcare access for underserved communities

Because We Value You:

  • Compensation: $22-23/hour ( depending on experience)
  • Comprehensive health, vision & dental insurance
  • 401k plan
  • Flexible vacation policy – take the time you need to recharge
  • We provide the equipment needed for the role - laptop, monitor, etc.
  • Monthly $100 work from home expense stipend for your WFH days
  • Mileage/gas reimbursement for your on-site days, if applicable
  • Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Read the full description