Writing.io Jobs

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the Role

Samsara is seeking a high-impact seller to lead go-to-market execution for the Samsara Tracking Label — our newest supply chain visibility product — across our US Enterprise Private Core accounts. As a Specialist Seller, Enterprise Core, you will partner with Enterprise Core Account Executives to bring near-real-time shipment visibility and cargo security to a broad, fast-growing book of shippers, 3PL providers, and logistics operators.

You aren’t selling a label. You’re selling the elimination of a supply chain blind spot that costs U.S. businesses an estimated $35B a year in cargo theft and loss. This role is central to Samsara’s Enterprise motion: you will drive product adoption and pipeline velocity for Tracking Label across a wide set of named accounts — repeating a proven pilot-to-rollout motion again and again, and sharpening it with every cycle.

About the Team

This Specialist team reports into a Sales Director and consists of Specialist sellers aligned by segment and product.  Specialist AEs are charged with accelerating the growth of new products and are incentivized on quarterly product sales targets mapped to the segment and geography they support.

This is a remote position open to candidates residing in the United States.

You should apply if:

• You want to solve a real, expensive problem: Cargo theft and shipment blind spots cost U.S. businesses an estimated $35B a year. You want your pipeline to translate directly into safer, more visible supply chains for the customers you work with.
• You’ve sold in complex Enterprise environments before: You’re comfortable running a full-cycle sales motion with a VP of Supply Chain, Operations, or Loss Prevention, and you know how to build a business case that holds up through Procurement, Legal, and InfoSec review.
• You’re energized by “Version 1.0”: The Tracking Label is a newly launched product category for Samsara. You want to be someone who helps write the enterprise playbook, not just run one that already exists.
• You think in systems, not SKUs: You can connect a single tracking label to a customer’s shipment network and loss-prevention strategy — and you know how to turn a single pilot into a repeatable, expanding deployment.
• You build genuine, high-stakes relationships: Our customers run the physical economy — logistics, manufacturing, retail distribution. They’ve earned trust the hard way, and they expect partners who understand their operational reality, not just their tech stack.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by top performers and pushed to go further than you have before.
• You are a team player: In an overlay role, your success is tied to the success of the broader Enterprise Core account team. You lead through influence, not just authority.

In this role, you will:

• Run full-cycle Tracking Label sales motions — from single-lane pilot to multi-site rollout — across a broad portfolio of Samsara’s US Enterprise Private accounts
• Partner with Enterprise Core Account Executives and Account Development Representatives to identify and prioritize accounts with high-value or high-theft-risk cargo
• Build the business case — ROI, loss-prevention impact, supply chain visibility gains — that earns buy-in from Supply Chain, Operations, Security, and other key stakeholders
• Navigate multi-stakeholder procurement processes (Legal, Security/InfoSec, Procurement) to close deals across a high volume of accounts
• Drive pilot strategy and success metrics that convert early adoption into repeatable, expanding deployments
• Partner with Product and GTM leadership to feed field insight back into the roadmap
• Build and refine the frameworks, playbooks, and enablement assets that scale Tracking Label success across the Enterprise Core specialist team

Minimum requirements for the role:

• 3+ years of complex, full-cycle Enterprise or SaaS sales experience
• Proven track record of consistent quota over-achievement, including $250K+ ARR transactions
• Demonstrated ability to navigate multi-stakeholder deals involving Legal, Procurement, and InfoSec
• Comfort selling a newly launched product or category where the playbook is still being written
• Strong executive presence and communication skills, with the ability to influence director- and VP-level stakeholders
• Ability to travel to customer sites as needed

An ideal candidate also has:

• Experience selling supply chain visibility, asset/freight tracking, IoT, telematics, or cargo security solutions
• Experience operating in a specialist/overlay model, co-selling alongside Enterprise AEs
• Domain knowledge of logistics, 3PL, freight, manufacturing, or retail distribution operations
• Familiarity with MEDDPICC and/or Command of the Message sales frameworks
• A track record of ramping quickly on new products and turning early wins into a repeatable motion

Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.

Annual OTE Salary

$222,400—$278,000 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the Role

As an Account Development Representative (ADR) at Samsara, you will be trained, both on the job and with formal training programs led by a world-class team of sales professionals, to take on your next role as closing Account Executive.

On a daily basis, you will be responsible for sourcing pipelines for our EMEA business, generating opportunities via outbound outreach.

We have offices in Paris and London and we offer remote working from Germany, France and the United Kingdom.

This is a remote position open to candidates based in France, Germany, and the United Kingdom. This position requires working hours in CEST. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. Successful ADRs can see promotion to a closing role in two years or less.
• You love talking to people: In this role, you will average 60+ calls to prospective customers daily.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact.
• You treat rejection as a learning experience: In this role, you will get hung up on and you will get told no. You need to have the resilience to pick up the phone again and again to sell Samsara’s mission.
• You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before.

In this role, you will:

• Drive pipeline through personalized outreach to prospects via phone, emails and LinkedIn
• Have the opportunity to to participate in trade/shows events to represent the Samsara brand and connect with prospective customers and partners.
• Become a product expert and learn the Samsara way of selling
• Keep meticulous records of interactions with accounts in our CRM (Salesforce.com)
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 1-3 years professional experience, ideally in customer facing roles
• 6-12 months sales experience as a minimum
• Highly motivated and committed, with strong desire to work in target driven sales
• Proven track record of consistent over achievement of targets/expectations of previous roles
• Excellent communication skills, verbal and written
• Curious and able to ask insightful questions
• A champion of a Growth Mindset
• Highly proficient in English and in French

An ideal candidate also has:

• Experience in closing-sales roles
• Proven track record of achievements beyond work (e.g. academics, sports, charity, …)
• Willingness to collaborate and influence in a “win as a team” environment
• Excitement about solving new problems in innovative ways
• Motivation to help build a fast-growing business in the IoT and SaaS space

ADR pathways

Through Samsara’s ADR program, there are always opportunities to move to the next level and take on more responsibility during the program and beyond—those who work hard to grow quickly will have the opportunity to advance their careers. With emphasis on continued professional development, the training doesn’t stop after onboarding—we provide opportunities to expand ADRs’ understanding of the market and our competitors, develop hard skills needed in the Sales function, and work with mentors to help our representatives progress through the three levels of our ADR program.

• ADR I representatives focus on inbound leads—conducting a high volume of conversations, sharing the ins and outs of our products, and fostering relationships with those prospects interested in Samsara. At the ADR I level, we provide plenty of learning opportunities including call sessions with more senior Sales team members, training on tools (Salesforce, Salesloft, Lusha), product knowledge, objection handling, and more. Our representatives at this level are go-getters who are able to progress their careers through the opportunities provided for them.

• The next level in the program is ADR II, where our representatives work on top of funnel movement, creating high quality sales engagements, and supporting our Account Executives. Along with the leap into outbound work, those at the ADR II level are continually exposed to learning opportunities and enrolled in specialized trainings including professional writing, persona based messaging, , cold calling 2.0, and collaboration and communication with Account Executives. After building their skills in outbound sales and earning sales certifications, our representatives graduate to the final level of the program.

• The highest level within our organization is ADR III. These ADRs work hand-in-hand with field Account Executives and Enterprise Regional Sales Managers at Samsara. They partner closely on large accounts, implementing detailed territory plans, participating in weekly strategy meetings, and scheduling and attending customer demos. Additionally, ADR IIIs partake in a mentorship program to learn from leadership on the Account Executive team who provide exposure and training ahead of their interview for an Account Executive position.

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next Senior Manager, Customer Success.

About the job

At Twilio, we believe the best customer interactions are grounded in real-time customer data. Our unified Customer Engagement Platform combines market-leading communications channels (Messaging, Voice, Video) with powerful Customer Data Platform (CDP) capabilities. This allows organizations to break down data silos, understand their audience through unified profiles, and orchestrate intelligent, highly personalized customer experiences at scale.

The Customer Success Management team at Twilio is the central touchpoint for our strategic customers, orchestrating the post-sales customer lifecycle in partnership with Professional Services, Sales, Product, and Support. The team manages executive customer relationships, drives platform adoption, and guides organizations on leveraging customer data to unlock the full power of Twilio’s ecosystem. Fundamentally, the CSM team ensures customers derive measurable business value from our platform, leading to long-term retention and account expansion.

As Senior Manager of Customer Success for APJ, you will lead a high-performing team of Senior Customer Success Managers overseeing a portfolio of enterprise accounts across the region. You will coach individual contributors, act as an executive escalation point, and build cross-functional alignment with Sales, Services, Engineering, and Product. You will play a pivotal role in refining our customer success operating model and regional GTM strategies to accelerate customer growth across APJ.

This is an ideal role for an experienced CS leader who thrives on developing top talent, driving consumption and account health, and helping enterprise clients navigate complex digital transformation challenges.

Responsibilities

In this role, you’ll:

• Lead and inspire a team of Senior CSMs driving account health, platform adoption, usage growth, value realization, and customer advocacy across the APJ region.
• Guide your team in helping enterprise clients execute holistic customer engagement strategies, leveraging both data infrastructure and communication channels.
• Serve as executive escalation contact for strategic accounts, building trusted advisor relationships with enterprise executives across IT, Product, Marketing, and Operations.
• Partner cross-functionally with Sales, Professional Services, Renewals, and Technical Support to protect recurring revenue, secure renewals, and drive usage expansion opportunities.
• Oversee account health tracking, forecasting, and reporting within Salesforce.com, establishing proactive risk identification and mitigation processes.
• Refine local customer success practices to align APJ operations with Twilio’s global customer engagement strategy.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• People Leadership: 3+ years of people management experience in Customer Success, with a proven track record of hiring, coaching, and developing high-performing teams.
• Customer Success Experience: 8+ years of total Customer Success Management or Account Management experience within complex enterprise environments.
• Enterprise Portfolio Management: Experience leading teams that manage Fortune 500 or large, multi-faceted enterprise organizations.
• Regional APJ Execution: Proven ability to navigate complex, multi-regional client structures across APJ, drive platform adoption, and achieve retention and revenue targets (OKRs).
• Strategic Acumen: Comfortable leading business and value conversations with both technical stakeholders (Data, IT, Engineering) and line-of-business executives.
• Leadership Competencies: Empathetic leadership style, exceptional crisis-communication and escalation management skills, and strong executive negotiation capabilities.

Desired:

• Experience working with usage- or consumption-based revenue models, driving adoption and consumption expansion strategies.
• Background or familiarity with Customer Data Platforms (CDP), MarTech stacks, communications APIs, or broader B2B SaaS ecosystems.

Location

1. This role will be remote, and based in Australia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20%-25% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Highlights

• Location: Spain Remote
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

• Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
• Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
• The feedback queue — live articles stay correct; feedback comes in, you triage and fix
• The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
• Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

• Turn a feature spec into a published article that goes live the day the release does
• Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
• Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
• Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
• Refactor older content that no longer meets the standard, as release work allows
• Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
• Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

• 3+ years of experience writing technical or product documentation, or tech content
• Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
• Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
• Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
• Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
• Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
• Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
• Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

• Deeper experience with REST APIs and developer-facing documentation
• Background in editing — leading or contributing to an editorial process
• Experience in product marketing or UX writing
• Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,500 - €4,000 gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Portugal, Remote
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

• Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
• Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
• The feedback queue — live articles stay correct; feedback comes in, you triage and fix
• The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
• Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

• Turn a feature spec into a published article that goes live the day the release does
• Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
• Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
• Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
• Refactor older content that no longer meets the standard, as release work allows
• Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
• Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

• 3+ years of experience writing technical or product documentation, or tech content
• Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
• Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
• Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
• Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
• Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
• Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
• Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

• Deeper experience with REST APIs and developer-facing documentation
• Background in editing — leading or contributing to an editorial process
• Experience in product marketing or UX writing
• Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,200 - €3,800 gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• Private medical insurance for the employee and their family
• 22 paid vacation days per year
• Up to 14 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.
• €50 monthly allowance to cover internet and mobile phone expenses

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

Typeform is fully remote by design. For this role, we can hire candidates based in the ET timezone in the US.

About the team

The AI Engineering team builds the systems and capabilities behind Typeform’s AI products, including Research Flow, our platform for combining quantitative research with deeper qualitative insights.

We use machine learning, large language models, RAG, and agentic systems to help customers collect, understand, and act on information in more conversational and personalised ways.

Through Research Flow, this includes helping customers design studies, run AI-moderated conversations with adaptive follow-up questions, and turn responses into useful insights.

The team owns the journey from experimentation through to production. This includes AI application development, evaluation, infrastructure, deployment, observability, reliability, and performance.

You will work closely with Product Managers, Software Engineers, Data Scientists, Data Engineers, and Analytics teams to turn promising AI ideas into secure, scalable, and dependable customer experiences.

About the role

As a Senior AI Engineer at Typeform, you will be instrumental in building and evolving the AI capabilities behind Research Flow, alongside our broader AI products.

Your work will help customers understand the “why” behind responses and move from research questions to informed decisions faster.

Your scope will span generative AI applications, enterprise RAG systems, agentic workflows, model evaluation, machine learning pipelines, and the infrastructure required to run them reliably at scale.

This is a hands-on engineering role with strong ownership. You will turn ideas and prototypes into production systems used by our customers, with direct influence on their quality and performance. You will also help define the technical standards for developing, evaluating, deploying, and monitoring AI across Typeform.

Things you will do

Build and deliver AI products

• Design, build, and deploy generative AI capabilities across Typeform’s products, with a key contribution to Research Flow.
• Develop applications using large language models, RAG, vector search, and agentic systems.
• Build services and APIs that allow product teams to integrate AI capabilities into customer experiences.
• Turn prototypes into reliable production systems with clear measures of performance and quality.
• Explore new ways for customers to collect, understand, and act on information using AI.

Build scalable AI systems

• Design and operate machine learning services and workflows using Python, Docker, Kubernetes, and AWS.
• Build reliable pipelines for batch and real time processing using technologies such as Kafka and Airflow.
• Design solutions using vector databases to support retrieval, recommendations, personalisation, and semantic search.
• Use MLflow to manage experiments, model versions, registries, and deployments.
• Improve the reliability, performance, scalability, and cost efficiency of our AI systems.

Evaluate and improve AI quality

• Build automated evaluation pipelines for generative AI applications, including the conversational and analytical capabilities behind Research Flow.
• Develop benchmarks that measure accuracy, relevance, reliability, fairness, latency, and cost.
• Evaluate retrieval strategies, including chunking, embeddings, context selection, and reranking.
• Monitor AI systems in production and identify opportunities to improve their quality and performance.
• Create safeguards that reduce unexpected behaviour and protect customer data.

Shape our AI engineering practice

• Establish reusable patterns and technical standards for building, evaluating, and releasing AI systems.
• Help teams make informed decisions about models, frameworks, infrastructure, performance, and cost.
• Apply strong engineering practices across testing, security, observability, version control, and deployment.
• Share technical knowledge and support the development of other engineers.
• Keep up with relevant AI research, tools, and engineering practices, applying what is useful to Typeform.

Collaborate across Typeform

• Partner with Product, Engineering, Data Science, Data Engineering, and Analytics teams to connect AI investments with customer and business needs.
• Work with Data Scientists to turn experiments and models into reliable production services.
• Communicate technical concepts, risks, and tradeoffs clearly to technical and nontechnical partners.
• Contribute to technical planning and help shape the direction of AI across Typeform.

What you bring

• At least four years of experience building and deploying machine learning or AI systems in production.
• Strong Python and software engineering skills.
• Experience building production services using Python frameworks such as FastAPI.
• Practical experience developing generative AI applications using large language models, RAG, tool use, or agentic systems.
• Experience with frameworks such as PyTorch, LangChain, LangGraph, or similar technologies.
• A strong understanding of enterprise RAG systems, including chunking, embeddings, retrieval, reranking, evaluation, and monitoring.
• Experience creating automated evaluations for generative AI applications.
• Experience with AWS, Docker, Kubernetes, Terraform, and continuous integration and deployment practices.
• Experience using services such as AWS SageMaker or AWS Bedrock.
• Experience with Kafka, vector databases, or other technologies used for real time and high dimensional data processing.
• Experience managing machine learning workflows using MLflow.
• Experience monitoring production systems with tools such as Datadog or OpenSearch.
• The ability to balance quality, speed, reliability, scalability, and cost when making technical decisions.
• Strong communication skills and experience collaborating with Product, Engineering, and Data teams.

Extra awesome

• Experience working in a B2B SaaS product company.
• Experience with orchestration tools such as Airflow or Argo Workflows.
• Familiarity with SQL, Spark, Snowflake, or other data processing technologies.
• Experience building systems that combine structured data, unstructured data, and generative AI.
• Experience with AI security, privacy, responsible AI, prompt injection protection, or data leakage prevention.
• Experience improving the latency and cost of AI systems operating at scale.

*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.

We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.

Highlights

• Location: Poland Remote
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

• Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
• Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
• The feedback queue — live articles stay correct; feedback comes in, you triage and fix
• The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
• Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

• Turn a feature spec into a published article that goes live the day the release does
• Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
• Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
• Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
• Refactor older content that no longer meets the standard, as release work allows
• Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
• Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

• 3+ years of experience writing technical or product documentation, or tech content
• Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
• Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
• Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
• Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
• Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
• Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
• Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

• Deeper experience with REST APIs and developer-facing documentation
• Background in editing — leading or contributing to an editorial process
• Experience in product marketing or UX writing
• Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €2,500 - €3,000 gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses (50% reimbursement, up to $1,000 annually).
• Relevant professional education (100% reimbursement, up to $1,500 annually).
• Gym or swimming pool (50% reimbursement, up to $500 annually).
• Co-working (up to $250 monthly).
• Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

Typeform is fully remote by design. For this role, we can hire candidates based in the UK, Ireland, Germany, Portugal, Spain or the Netherlands.

About the team

The AI Engineering team builds the systems and capabilities behind Typeform’s AI products, including Research Flow, our platform for combining quantitative research with deeper qualitative insights.

We use machine learning, large language models, RAG, and agentic systems to help customers collect, understand, and act on information in more conversational and personalised ways.

Through Research Flow, this includes helping customers design studies, run AI-moderated conversations with adaptive follow-up questions, and turn responses into useful insights.

The team owns the journey from experimentation through to production. This includes AI application development, evaluation, infrastructure, deployment, observability, reliability, and performance.

You will work closely with Product Managers, Software Engineers, Data Scientists, Data Engineers, and Analytics teams to turn promising AI ideas into secure, scalable, and dependable customer experiences.

About the role

As a Staff AI Engineer at Typeform, you will play a central role in shaping the technical direction of Research Flow and the AI systems that support our broader products.

You will take ownership of complex engineering challenges that span teams, from defining architecture and testing new approaches to delivering and operating production systems. A key part of your role will be connecting individual AI capabilities into a dependable customer experience.

Your scope will span generative AI applications, enterprise RAG systems, agentic workflows, model evaluation, machine learning pipelines, and the infrastructure required to run them reliably at scale.

This is a hands-on individual contributor role with influence beyond a single project. You will lead through technical judgement, delivery, and collaboration, helping teams make sound decisions and building foundations that other engineers can use.

Things you will do

Shape the technical direction of Research Flow

• Partner with Product and Engineering leaders to translate Research Flow’s product ambitions into a clear technical direction and delivery priorities.
• Lead architectural decisions across AI-assisted study design, adaptive conversations, and research synthesis.
• Identify the technical constraints and dependencies that matter most, and help teams address them early.
• Define how AI capabilities, data flows, and services work together as the product evolves.
• Balance immediate delivery needs with longer-term reliability, scalability, and maintainability.

Lead and deliver complex AI engineering work

• Take technical ownership of ambiguous problems, from defining the problem and exploring approaches through to production delivery.
• Design and build generative AI applications using large language models, RAG, vector search, tool use, and agentic systems.
• Stay close to implementation through prototyping, production code, design reviews, and debugging.
• Lead initiatives that require coordination across Product, Engineering, Data Science, and Data Engineering.
• Build reusable services and APIs that help product teams deliver AI capabilities consistently.
• Make pragmatic decisions about when to build, buy, simplify, or stop an approach.

Build scalable AI foundations

• Guide the architecture of machine learning services and workflows using Python, Docker, Kubernetes, and AWS.
• Design reliable pipelines for batch and real-time processing using technologies such as Kafka and Airflow.
• Establish patterns for retrieval, vector search, model orchestration, and working with structured and unstructured data.
• Improve how we manage experiments, model versions, registries, and deployments using tools such as MLflow.
• Identify and resolve performance, reliability, and cost bottlenecks across our AI systems.
• Help teams choose infrastructure and tools that fit the problem and can be operated sustainably.

Set the standard for AI quality

• Define evaluation strategies and release criteria for generative AI applications, including Research Flow’s conversational and analytical capabilities.
• Guide the development of automated benchmarks covering accuracy, relevance, reliability, fairness, latency, and cost.
• Establish ways to assess whether AI-generated follow-up questions are useful and whether summaries and insights are grounded in participants’ responses.
• Lead improvements to retrieval quality, including chunking, embeddings, context selection, and reranking.
• Connect offline evaluation with production monitoring and customer feedback to guide improvements.
• Build security, privacy, and safeguards against unexpected model behaviour into system design.

Raise engineering standards across teams

• Establish reusable patterns and technical standards for building, evaluating, deploying, and operating AI systems.
• Help engineers reason through difficult technical decisions and make trade-offs explicit.
• Mentor engineers and support other technical leads in growing their ownership and judgement.
• Improve engineering practices across testing, observability, security, incident response, and deployment.
• Build alignment around technical decisions through clear proposals, constructive discussion, and evidence.
• Evaluate relevant AI research and emerging tools, and help teams adopt what delivers practical value.

Connect technical work to customer outcomes

• Work with Product and Engineering partners to prioritise AI investments based on customer needs, technical feasibility, and business impact.
• Help define measurable outcomes for AI initiatives and use them to assess whether an approach is working.
• Communicate technical concepts, risks, and trade-offs clearly to technical and nontechnical partners.
• Contribute to planning across teams, making dependencies and sequencing clear.
• Help shape the broader direction of AI at Typeform through lessons learned from building and scaling Research Flow.

What you bring

• Significant experience building and operating machine learning or AI systems in production, with evidence of technical leadership beyond your own projects.
• A track record of leading complex engineering initiatives across teams, from ambiguous requirements to measurable production outcomes.
• Strong Python and software engineering skills, with the ability to contribute directly to production code.
• Experience designing production services and APIs using frameworks such as FastAPI.
• Practical experience building generative AI applications using large language models, RAG, tool use, or agentic systems.
• A strong understanding of enterprise RAG systems, including retrieval architecture, chunking, embeddings, reranking, evaluation, and monitoring.
• Experience defining evaluation approaches and using evidence to guide model, architecture, and release decisions.
• Experience with frameworks such as PyTorch, LangChain, LangGraph, or similar technologies.
• Strong experience designing and operating cloud systems using AWS, Docker, Kubernetes, Terraform, and continuous integration and deployment practices.
• Familiarity with services such as AWS SageMaker or AWS Bedrock.
• Experience with event-driven processing, vector databases, and machine learning lifecycle tools such as Kafka and MLflow, or comparable technologies.
• Experience establishing observability and diagnosing production issues using tools such as Datadog or OpenSearch.
• Sound judgement when balancing delivery speed, quality, reliability, scalability, security, and cost.
• The ability to influence technical decisions across teams and build alignment without relying on formal authority.
• Experience mentoring engineers and improving the effectiveness of the teams around you.

Extra awesome

• Experience working in a B2B SaaS product company.
• Experience building conversational AI, adaptive interviewing, or automated analysis and summarisation systems.
• Experience working with text, audio, or video in AI applications.
• Experience evolving shared AI infrastructure or platforms used by multiple product teams.
• Experience with orchestration tools such as Airflow or Argo Workflows.
• Familiarity with SQL, Spark, Snowflake, or other data processing technologies.
• Experience with AI security, privacy, responsible AI, prompt injection protection, or data leakage prevention.
• Experience materially improving the latency, reliability, or cost of AI systems operating at scale.

*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.

We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

Typeform is fully remote by design. For this role, we can hire candidates based in the UK, Ireland, Germany, Portugal, Spain or the Netherlands.

About the team

The AI Engineering team builds the systems and capabilities behind Typeform’s AI products, including Research Flow, our platform for combining quantitative research with deeper qualitative insights.

We use machine learning, large language models, RAG, and agentic systems to help customers collect, understand, and act on information in more conversational and personalised ways.

Through Research Flow, this includes helping customers design studies, run AI-moderated conversations with adaptive follow-up questions, and turn responses into useful insights.

The team owns the journey from experimentation through to production. This includes AI application development, evaluation, infrastructure, deployment, observability, reliability, and performance.

You will work closely with Product Managers, Software Engineers, Data Scientists, Data Engineers, and Analytics teams to turn promising AI ideas into secure, scalable, and dependable customer experiences.

About the role

As a Staff AI Engineer at Typeform, you will play a central role in shaping the technical direction of Research Flow and the AI systems that support our broader products.

You will take ownership of complex engineering challenges that span teams, from defining architecture and testing new approaches to delivering and operating production systems. A key part of your role will be connecting individual AI capabilities into a dependable customer experience.

Your scope will span generative AI applications, enterprise RAG systems, agentic workflows, model evaluation, machine learning pipelines, and the infrastructure required to run them reliably at scale.

This is a hands-on individual contributor role with influence beyond a single project. You will lead through technical judgement, delivery, and collaboration, helping teams make sound decisions and building foundations that other engineers can use.

Things you will do

Shape the technical direction of Research Flow

• Partner with Product and Engineering leaders to translate Research Flow’s product ambitions into a clear technical direction and delivery priorities.
• Lead architectural decisions across AI-assisted study design, adaptive conversations, and research synthesis.
• Identify the technical constraints and dependencies that matter most, and help teams address them early.
• Define how AI capabilities, data flows, and services work together as the product evolves.
• Balance immediate delivery needs with longer-term reliability, scalability, and maintainability.

Lead and deliver complex AI engineering work

• Take technical ownership of ambiguous problems, from defining the problem and exploring approaches through to production delivery.
• Design and build generative AI applications using large language models, RAG, vector search, tool use, and agentic systems.
• Stay close to implementation through prototyping, production code, design reviews, and debugging.
• Lead initiatives that require coordination across Product, Engineering, Data Science, and Data Engineering.
• Build reusable services and APIs that help product teams deliver AI capabilities consistently.
• Make pragmatic decisions about when to build, buy, simplify, or stop an approach.

Build scalable AI foundations

• Guide the architecture of machine learning services and workflows using Python, Docker, Kubernetes, and AWS.
• Design reliable pipelines for batch and real-time processing using technologies such as Kafka and Airflow.
• Establish patterns for retrieval, vector search, model orchestration, and working with structured and unstructured data.
• Improve how we manage experiments, model versions, registries, and deployments using tools such as MLflow.
• Identify and resolve performance, reliability, and cost bottlenecks across our AI systems.
• Help teams choose infrastructure and tools that fit the problem and can be operated sustainably.

Set the standard for AI quality

• Define evaluation strategies and release criteria for generative AI applications, including Research Flow’s conversational and analytical capabilities.
• Guide the development of automated benchmarks covering accuracy, relevance, reliability, fairness, latency, and cost.
• Establish ways to assess whether AI-generated follow-up questions are useful and whether summaries and insights are grounded in participants’ responses.
• Lead improvements to retrieval quality, including chunking, embeddings, context selection, and reranking.
• Connect offline evaluation with production monitoring and customer feedback to guide improvements.
• Build security, privacy, and safeguards against unexpected model behaviour into system design.

Raise engineering standards across teams

• Establish reusable patterns and technical standards for building, evaluating, deploying, and operating AI systems.
• Help engineers reason through difficult technical decisions and make trade-offs explicit.
• Mentor engineers and support other technical leads in growing their ownership and judgement.
• Improve engineering practices across testing, observability, security, incident response, and deployment.
• Build alignment around technical decisions through clear proposals, constructive discussion, and evidence.
• Evaluate relevant AI research and emerging tools, and help teams adopt what delivers practical value.

Connect technical work to customer outcomes

• Work with Product and Engineering partners to prioritise AI investments based on customer needs, technical feasibility, and business impact.
• Help define measurable outcomes for AI initiatives and use them to assess whether an approach is working.
• Communicate technical concepts, risks, and trade-offs clearly to technical and nontechnical partners.
• Contribute to planning across teams, making dependencies and sequencing clear.
• Help shape the broader direction of AI at Typeform through lessons learned from building and scaling Research Flow.

What you bring

• Significant experience building and operating machine learning or AI systems in production, with evidence of technical leadership beyond your own projects.
• A track record of leading complex engineering initiatives across teams, from ambiguous requirements to measurable production outcomes.
• Strong Python and software engineering skills, with the ability to contribute directly to production code.
• Experience designing production services and APIs using frameworks such as FastAPI.
• Practical experience building generative AI applications using large language models, RAG, tool use, or agentic systems.
• A strong understanding of enterprise RAG systems, including retrieval architecture, chunking, embeddings, reranking, evaluation, and monitoring.
• Experience defining evaluation approaches and using evidence to guide model, architecture, and release decisions.
• Experience with frameworks such as PyTorch, LangChain, LangGraph, or similar technologies.
• Strong experience designing and operating cloud systems using AWS, Docker, Kubernetes, Terraform, and continuous integration and deployment practices.
• Familiarity with services such as AWS SageMaker or AWS Bedrock.
• Experience with event-driven processing, vector databases, and machine learning lifecycle tools such as Kafka and MLflow, or comparable technologies.
• Experience establishing observability and diagnosing production issues using tools such as Datadog or OpenSearch.
• Sound judgement when balancing delivery speed, quality, reliability, scalability, security, and cost.
• The ability to influence technical decisions across teams and build alignment without relying on formal authority.
• Experience mentoring engineers and improving the effectiveness of the teams around you.

Extra awesome

• Experience working in a B2B SaaS product company.
• Experience building conversational AI, adaptive interviewing, or automated analysis and summarisation systems.
• Experience working with text, audio, or video in AI applications.
• Experience evolving shared AI infrastructure or platforms used by multiple product teams.
• Experience with orchestration tools such as Airflow or Argo Workflows.
• Familiarity with SQL, Spark, Snowflake, or other data processing technologies.
• Experience with AI security, privacy, responsible AI, prompt injection protection, or data leakage prevention.
• Experience materially improving the latency, reliability, or cost of AI systems operating at scale.

No one likes a guessing game — that’s why we’re transparent about the salary range for this role. In addition to the base, we offer a 5-10% bonus depending on your level and performance. The range is broad because we tailor total compensation based on your location, experience, education, and skillset.

We also want to ensure equitable pay across the team and alignment with market data — but let us handle those details. We’re committed to clarity and honesty, so feel free to ask us anything along the way.

Pay range

$170,000—$210,000 USD

*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.

We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.

Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

About Tailscale

Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Job Description

We’re seeking a skilled and diligent full-time Software Engineer to join our growing Control Plane Team. You will work as part of the engineering team to:

• Develop the Tailscale product, contributing to both open source client code and related backend services;
• Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making;
• Work closely with UX/UI designers and product managers to shape features.

Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward at crucial intersections of the technology and organization: in this case, the control plane and the various services it comprises and supports. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.

Key Responsibilities

• Work as part of a team of engineers to design, build, test, and document core software components.
• Develop product features in areas that include our control plane, our relay infrastructure, and our identity integrations.
• Exhibit ownership over the running services that comprise Tailscale’s product by building for observability, participating in incident response, and fielding customer support escalations.
• Analyze and improve efficiency, scalability, and stability of various system resources.
• Bring a security-first mindset to both design and implementation.

What We Are Looking For

• Experience with distributed systems
• Experience with the Go programming language
• Experience with one or more SQL databases
• Familiarity with networking (IP addressing, routing, etc.)
• Ability to give and process constructive feedback, as well as work independently
• Flexibility to adjust to the dynamic nature of a startup
• Excellent written and verbal communication skills

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

UK Pay Range

£128,770—£178,540 GBP

What We Offer

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
• Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
• Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

Highlights

• Location: Spain Remote
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

• Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
• Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
• The feedback queue — live articles stay correct; feedback comes in, you triage and fix
• The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
• Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

• Turn a feature spec into a published article that goes live the day the release does
• Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
• Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
• Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
• Refactor older content that no longer meets the standard, as release work allows
• Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
• Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

• 3+ years of experience writing technical or product documentation, or tech content
• Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
• Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
• Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
• Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
• Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
• Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
• Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

• Deeper experience with REST APIs and developer-facing documentation
• Background in editing — leading or contributing to an editorial process
• Experience in product marketing or UX writing
• Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,500 - €4,000 gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Portugal, Remote
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

• Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
• Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
• The feedback queue — live articles stay correct; feedback comes in, you triage and fix
• The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
• Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

• Turn a feature spec into a published article that goes live the day the release does
• Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
• Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
• Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
• Refactor older content that no longer meets the standard, as release work allows
• Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
• Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

• 3+ years of experience writing technical or product documentation, or tech content
• Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
• Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
• Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
• Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
• Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
• Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
• Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

• Deeper experience with REST APIs and developer-facing documentation
• Background in editing — leading or contributing to an editorial process
• Experience in product marketing or UX writing
• Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,200 - €3,800 gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• Private medical insurance for the employee and their family
• 22 paid vacation days per year
• Up to 14 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.
• €50 monthly allowance to cover internet and mobile phone expenses

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Poland Remote
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for a Product Writer to join the Documentation team and take ownership of the customer-facing documentation set: the articles each release demands, the live articles already published, and the older content that drifts out of date over time.

This is a high-ownership role. Product behavior comes from a Russian-speaking product team, and the customer reads it in English, written to the Fundraise Up standard. You’ll go to the source, find out how the product actually works, and write it up so a customer can act on it — not just describe a feature, but make sure nothing is left unclear.

You won’t be handed a finished playbook. You’ll help write it, working closely with the Manager, Product Documentation as you build toward full autonomy.

What You’ll Own

• Release documentation — every customer-facing release article, published and live on the date the release ships, with no lag between release and publication
• Accuracy — what you publish is confirmed against the product and the platform, not against a spec or a guess
• The feedback queue — live articles stay correct; feedback comes in, you triage and fix
• The freshness cycle — a growing share of the back catalog, restructured, rewritten, and brought current as your release load allows
• Media — screenshots, screen recordings, and short walkthroughs that go with release work

What You’ll Do

• Turn a feature spec into a published article that goes live the day the release does
• Work directly with the Russian-speaking product team to find out how the product behaves, then write it in English to the Fundraise Up voice and structure — ask the follow-up questions the spec doesn’t answer
• Start from an AI draft and do the real work: check each claim against the product, find where the draft doesn’t hold up, and edit until no open questions remain
• Own incoming feedback on live docs — read the report, find the real problem, fix the article, close it out
• Refactor older content that no longer meets the standard, as release work allows
• Produce and keep current the screenshots, screen recordings, and short walkthroughs a release needs
• Collaborate with English-speaking colleagues across various departments to identify gaps in the current documentation.

Requirements

• 3+ years of experience writing technical or product documentation, or tech content
• Proven ability to own documentation end-to-end — you take responsibility for accuracy and clarity, not just for turning in a draft
• Near-native written English (C1/C2): clean, precise prose and a consistent voice across a large set of articles
• Working Russian: enough to source product behavior directly from a Russian-speaking team and press for the detail that’s missing, not just translate what you’re handed
• Comfortable with technical material: most of our documentation is non-technical, but some isn’t — you can read a tech spec, follow basic API behavior, and write about it accurately
• Comfortable producing video: you can record, edit, and ship a clear screen-recorded walkthrough, not just write about one
• Self-sufficiency: you apply a standard without hand-holding and improve older work to meet it
• Comfort working in a fast-moving environment where context shifts release to release and priorities can change day to day

Nice To Have

• Deeper experience with REST APIs and developer-facing documentation
• Background in editing — leading or contributing to an editorial process
• Experience in product marketing or UX writing
• Experience working in a bilingual (Russian/English) product or engineering organization

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €2,500 - €3,000 gross per month.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses (50% reimbursement, up to $1,000 annually).
• Relevant professional education (100% reimbursement, up to $1,500 annually).
• Gym or swimming pool (50% reimbursement, up to $500 annually).
• Co-working (up to $250 monthly).
• Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

About Tailscale

Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Job Description

We’re seeking a skilled and diligent full-time Software Engineer to join our growing Control Plane Team. You will work as part of the engineering team to:

• Develop the Tailscale product, contributing to both open source client code and related backend services;
• Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making;
• Work closely with UX/UI designers and product managers to shape features.

Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward at crucial intersections of the technology and organization: in this case, the control plane and the various services it comprises and supports. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.

Key Responsibilities

• Work as part of a team of engineers to design, build, test, and document core software components.
• Develop product features in areas that include our control plane, our relay infrastructure, and our identity integrations.
• Exhibit ownership over the running services that comprise Tailscale’s product by building for observability, participating in incident response, and fielding customer support escalations.
• Analyze and improve efficiency, scalability, and stability of various system resources.
• Bring a security-first mindset to both design and implementation.

What We Are Looking For

• Experience with distributed systems
• Experience with the Go programming language
• Experience with one or more SQL databases
• Familiarity with networking (IP addressing, routing, etc.)
• Ability to give and process constructive feedback, as well as work independently
• Flexibility to adjust to the dynamic nature of a startup
• Excellent written and verbal communication skills

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

UK Pay Range

£128,770—£178,540 GBP

What We Offer

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
• Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
• Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

我們正在尋求臨床心理學家（Clinical Psychologist）和輔導員（Counsellor）合作，成為一個合作社群的一部分，致力於為公眾提供更廣泛的心理健康服務，並提供心理健康指導。您的責任是根據客戶的個人需求和目標來支持他們的心理健康和個人成長。這主要是通過我們平台上的六十（60）分鐘視頻會議來進行。 您將成為我們遠程醫療平台「Intellect」上的臨床心理學家和輔導員。「Intellect」總公司位於新加坡，擁有一個國際化的遠程醫療平台，為世界各地的用戶提供高質量的服務。我們幫助全球350萬名會員提升心理健康服務的標準與品質，並繼續擴大我們的影響力，為更多需要支持的人提供幫助。 這將是一個自由職業的遠端工作，您有著自由且彈性的工作時間。我們優先考慮本地候選人，但也會考慮其他地區的申請者。這是一個可以同時在您現有的工作之外，讓您快速累積工作經驗的好機會，並讓您的履歷更加出色和具競爭力。 職責：為 Intellect 的客戶提供1對1的遠程或現場心理健康支持專注於臨床案例，如抑鬱、焦慮、創傷、精神分裂症、飲食失調、成癮等與內部臨床團隊合作，提出改進計劃和平台的建議Requirements擁有輔導或臨床心理學碩士學位具備認知行為治療（Cognitive Behavioral Therapy）或其他證據為基礎的治療方法（如動機式訪談、辯證行為治療、解決方案為導向的治療等） 擁有碩士學位後至少300小時的臨床經驗能夠以英語和當地語言溝通具備員工援助計劃（Employee Assistance Program）經驗、輔導成人或管理層角色的經驗者優先 願意在必要時提供現場工作者優先

About the RoleJoin a fast moving, remote first team as a product designer shaping complex fintech and B2B workflows.

The Booking Agent will represent clients, seeking performance or appearance opportunities and negotiating on their behalf.

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry.

Co-Founder & Chief Strategy Officer (CSO) – Govuni Collective Location: Houston Metro Area (Remote with Periodic In-Person Campaigning) Equity Stake: 20% OwnershipSalary: Begins after Year 1 or Year 2 (Based on Funding & Revenue Growth) ---Who We AreGovuni Collective is not just a company—it’s a movement.

We are seeking a detail-oriented and motivated Autodesk Revit Draftsperson to support our architectural design and drafting needs.