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Provides remote technical support to users, diagnosing and resolving hardware, software, and connectivity issues while managing tickets through ITSM tools.
Provides remote technical support to users, diagnoses and resolves hardware/software/connectivity issues, and manages IT tickets through ITSM tools.
Provides technical support for power generation and electrical equipment fleet, performing commissioning, repairs, troubleshooting, and maintenance to keep assets operational across the national network.
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We’re hiring a National Technical Support Technician to support our Corporate Headquarters in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
EquipmentShare is seeking a National Technical Support Technician to support our Advanced Solutions fleet across power generation, load banks, energy storage, and electrical distribution equipment. This is a hands-on, field-focused role responsible for commissioning equipment, supporting installations, performing major and minor repairs, and helping reduce unavailable OEC across the fleet. The position will support diesel generators, natural gas engines, turbine-based power generation, load banks, and related power distribution systems. You’ll work closely with National Technical Support Specialists and branch teams to improve reliability, return equipment to rent-ready status, and support complex deployments. This role is ideal for someone who enjoys rotational field work and solving technical problems in real-world environments. This position is fully remote.
Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.
We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.
You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.
We’re looking for people who:
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.
EquipmentShare is an EOE M/F/D/V.
Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.
Provides technical support for power generation and electrical distribution equipment, handling field commissioning, repairs, troubleshooting, and deployments across a national fleet.
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We’re hiring a National Technical Support Technician to support our Corporate Headquarters in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
EquipmentShare is seeking a National Technical Support Technician to support our Advanced Solutions fleet across power generation, load banks, energy storage, and electrical distribution equipment. This is a hands-on, field-focused role responsible for commissioning equipment, supporting installations, performing major and minor repairs, and helping reduce unavailable OEC across the fleet. The position will support diesel generators, natural gas engines, turbine-based power generation, load banks, and related power distribution systems. You’ll work closely with National Technical Support Specialists and branch teams to improve reliability, return equipment to rent-ready status, and support complex deployments. This role is ideal for someone who enjoys rotational field work and solving technical problems in real-world environments. This position is fully remote.
Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.
We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.
You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.
We’re looking for people who:
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.
EquipmentShare is an EOE M/F/D/V.
Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.
Provides technical support for power generation and electrical equipment across a national fleet, performing commissioning, repairs, troubleshooting, and field installations.
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We’re hiring a National Technical Support Technician to support our Corporate Headquarters in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
EquipmentShare is seeking a National Technical Support Technician to support our Advanced Solutions fleet across power generation, load banks, energy storage, and electrical distribution equipment. This is a hands-on, field-focused role responsible for commissioning equipment, supporting installations, performing major and minor repairs, and helping reduce unavailable OEC across the fleet. The position will support diesel generators, natural gas engines, turbine-based power generation, load banks, and related power distribution systems. You’ll work closely with National Technical Support Specialists and branch teams to improve reliability, return equipment to rent-ready status, and support complex deployments. This role is ideal for someone who enjoys rotational field work and solving technical problems in real-world environments. This position is fully remote.
Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.
We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.
You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.
We’re looking for people who:
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.
EquipmentShare is an EOE M/F/D/V.
Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.
Manages customer experience for energy projects, handling onboarding, inquiries, and coordination across residential, commercial, and property management clients.
building tomorrow. Das treibt uns an. empact baut den dezentralen Energieversorger für den Gebäudesektor und bereitet damit den Weg in eine klimaneutrale und lebenswerte Zukunft. Für dieses Vorhaben suchen wir engagierte Persönlichkeiten, die gemeinsam mit uns an der Schnittstelle zwischen Energie und Gebäude etwas verändern wollen und bereit sind, Verantwortung zu übernehmen.
Wir freuen uns auf Deine Bewerbung. Auch bei Fragen stehen wir Dir jederzeit gerne unter people@empact.energy zur Verfügung.
Bei empact zählt, wer Du bist und was Du bewegen möchtest: Wir begrüÃen Bewerbungen von Menschen mit unterschiedlichen Hintergründen, Perspektiven und Lebensrealitäten. Denn Vielfalt macht uns stärker â und ist für uns ein zentraler Bestandteil auf dem Weg zu einer nachhaltigen Zukunft.
Resolves complex supplier inquiries, manages compliance workflows, and collaborates across internal teams to ensure supplier readiness and platform accuracy.
Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.
SUMMARY
The Supplier Readiness Professional will deliver high-quality, specialized support services to suppliers by resolving complex issues, managing proactive service workflows, assist with country specific safety manual reviews and ensuring compliance with internal standards and external requirements. This position requires being fluent in both Norwegian and English.
If within commutable distance to our office in Maidenhead, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home). Those outside of commutable distance, but still residing within England, may be considered on a remote basis.
Please note: this role requires full working rights in England without current or future sponsorship.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL QUALIFICATIONS:
Designs and delivers customer training programs, creates educational resources, and supports user adoption across transit agency clients.
Company Description
Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.
Even though Swiftly’s HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.
About the Professional Services Team
The Professional Services team is part of the broader Customer Success department at Swiftly, working to ensure customers are happy and finding immense value in the tools that Swiftly provides.
The Customer Success department comprises Implementation Managers, Account Managers, and Technical Support Representatives. This department is on the front line — the first point of contact for customers who have questions, are encountering issues, or need support during the implementation phase of our relationship. When problems arise, we ensure that individual customers are heard and that their issues are cared for, and we apply a keen analytical eye to spot trends and communicate problems proactively with the product team. We are passionate about improving mobility in the communities we serve, and we work side by side with transit agencies and operators to ensure their projects are impactful. We love the human aspect of our work and thrive on getting creative to solve problems or boost network performance. The Customer Success org is responsible for everything post-sale, and the Implementations team is a critical part of starting our customers on the right foot.
About the Role
Reporting to Stan Parkford, the Customer Training and Adoption Specialist will be responsible for designing, delivering, and evolving customer training programs to enhance adoption and proficiency across our customer agencies. You’ll create dynamic, role-based learning experiences, provide personalized training sessions, and develop scalable educational resources to support users at every stage of their journey — from pre-sales through implementation to ongoing education. Central to this work is structured change management: helping agencies reorient their teams around optimized workflows and realize the full value of Swiftly as a core part of how they do their jobs.
This role will work closely with Implementation Managers, Account Managers, Solutions Engineers, and Product Managers.
This is a remote position that will require frequent travel — 8 to 14 trips per year are expected.
What You’ll Do
Create a dynamic training curriculum and change management program
Deliver personalized training across the customer journey
Lead internal enablement on new products and features
Develop and maintain product education and knowledge base resources
Design and lead 1:many product education opportunities
Success Metrics
You will be measured by the impact of training in two key areas:
Product Adoption
Training Satisfaction
About You
Interested?
Don’t just hit apply. We want to hear more about you. Tell us:
Pay Range
In accordance with pay transparency laws, please see the approximate salary ranges below. These ranges represents the anticipated low and high end of the salary and any on-target earnings (if applicable) for this position. Actual salaries will vary and are based on a multitude of non-discriminatory factors including final role leveling decisions, a candidate’s relevant work experiences/skills, and geographic location. Salary is one component of Swiftly’s total compensation package, which also includes stock options, competitive benefits, 401(k)/ RRSP matching, a fantastic team and culture, opportunity to have a huge impact, emphasis on professional growth and holistic wellness, and other perks.
US Salary Range: $105,400- $124,000 USD
Canadian Salary Range: $109,880–$129,270 CAD
Beyond the Skills:
We are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Ideal candidates encompass the core values of our company:
• Team. Together, we are more effective and better supported
• Impact. Drive impact for our customers, our company, and all of our teams
• Diversity. See differing perspectives as ways to address our weaknesses and find new strengths
• Communication. Assume others internally and externally have good intentions
• Feedback. We share feedback because we want each other to grow professionally and personally
• Growth. Foster personal, professional, and company growth
Benefits:
• Competitive salary
• Equity compensation for every employee
• Medical, Dental and Vision
• Retirement with Employer Match
• Flexible Spending Account (FSA)
• Home office setup reimbursement
• Monthly cell/internet reimbursement
• Monthly “Be Well” stipend
• Flexible PTO with a recommended minimum
• Flexible work environment
• 16 paid holidays, including holidays in months without US national holidays
• 12 fully paid weeks of leave for child birth/adoption
Travel note: Swiftly employees can generally expect to travel 1–2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently.
We are a truly mission-driven culture that is set to change the world of transit
We are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.
Because we work with public agencies, we participate in E-Verify.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. This is an active, open role that we are currently hiring for at Swiftly.
Supervises customer service representatives and manages medical file review intake and turnaround times.
Provides technical support to end users via phone, email, and chat, resolving IT issues, managing tickets, and troubleshooting hardware and software problems.
Partner with enterprise customers to drive AI-powered customer service adoption, transformation strategy, and measurable business outcomes.
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.
As an Enterprise CSM, you’ll partner with our largest and most complex enterprise customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their teams to guide them through their AI Agent transformation with Fin — as both a Customer Agent and a Service Agent — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their customer and support operations — and to achieve strategic outcomes aligned to their business goals.
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
#LI-Hybrid
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Leads technical implementations of analytics platforms for enterprise customers, manages SDK integration and data configuration, and delivers analysis engagements with actionable insights.
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
Lead end-to-end technical implementations of Contentsquare for enterprise customers across web and native mobile (iOS/Android) platforms
Travel onsite to customer locations to manage tagging, SDK integration, data layer configuration, and QA processes
Collaborate with customer engineering, product, and analytics teams to ensure a technically sound and scalable deployment
Troubleshoot and resolve integration issues, acting as the primary technical point of contact during the implementation lifecycle
Produce and maintain clear technical documentation including integration guides, data dictionaries, and implementation plans
Work closely with internal Customer Success and Solutions Engineering teams to ensure seamless handover post-implementation
Deliver paid analysis engagements, producing actionable insights and recommendations for customers using Contentsquare data
Design and execute UX and digital experience analyses (journey analysis, zone-based heatmaps, session replay review, funnel analysis, etc.)
Translate complex data findings into clear, compelling reports and presentations tailored to both technical and business stakeholders
Identify optimisation opportunities across web and app surfaces, benchmarking against industry best practices
Support customers in building internal capability and data literacy around Contentsquare tools
Strong hands-on experience with JavaScript, HTML, and CSS; ability to read and write front-end code confidently
Solid understanding of tag management systems (e.g. GTM, Tealium, Adobe Launch)
Familiarity with data layers, event tracking, and web analytics instrumentation best practices
Experience with mobile SDK integrations (iOS/Android), including working knowledge of Swift, Kotlin, or React Native
Comfortable working with APIs, browser developer tools, and debugging network requests
Experience with at least one analytics or digital experience platform (e.g. Contentsquare, Adobe Analytics, Google Analytics, Amplitude, Heap, FullStory)
Ability to analyse large datasets and extract meaningful, commercially relevant insights
Strong presentation and storytelling skills; confident in presenting to C-suite and senior stakeholders
Ideally, some experience in structuring and delivering consulting or professional services engagements
Excellent communication and interpersonal skills; able to build trust with both technical and non-technical counterparts
Professional proficiency in Arabic and English
Self-starter with strong project management skills and the ability to manage multiple customer engagements simultaneously
Culturally aware and comfortable working across the diverse markets of the MENAT region, with a strong understanding of the Saudi business landscape
Resilient, adaptable, and comfortable with frequent travel
Able to manage scope creep, pushing back on internal and external stakeholders where needed
3-6 years of experience in a technical implementation, solutions consulting, or digital analytics role
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience)
Prior experience working with enterprise-level clients in Saudi Arabia or broader MENAT markets
Familiarity with agile delivery methodologies
Customers in the MENAT region are implemented accurately, on time, and with high data quality
Professional services engagements are delivered to a consistently high standard, driving measurable customer satisfaction and renewal intent
You are recognised as a trusted technical advisor by your customer base
You contribute to the broader MENAT team’s growth by surfacing best practices and supporting pre-sales activities when needed
High-impact, visible role at the forefront of Contentsquare’s MENAT expansion, based in one of the region’s most dynamic and fast-growing digital markets
Opportunity to work with some of Saudi Arabia and the region’s most prominent enterprise brands
Collaborative, globally connected team with strong internal support and enablement
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees’ needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Provide technical support for accounting module customers, diagnose configuration and workflow issues, and collaborate with internal teams to resolve escalated problems.
About Us:
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
The Role:
As a Product Support Specialist focused on our ERP accounting module, you will serve as the primary point of contact for customers navigating financial workflows within our platform. This role sits at the intersection of accounting knowledge and technical aptitude. You’ll handle complex support inquiries, resolve escalated issues, and act as a subject-matter expert when communicating with our customers. You will be working with global customers, including those in Latin American, requiring strong bilingual communication skills.
Responsibilities:
Qualifications:
Please submit your resume in English.
EOE Statement:
Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
Use of AI During Interviews:
At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We’re interested in hearing your experience, your approach, and how you think through challenges.
Provide technical support to customers and resellers in EMEA region via phone, email, and chat, while educating them on 3D printer functionality and troubleshooting issues.
Do you want to change how the world creates?
At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.
Our Services team leverages their business and technical expertise to assist our direct customers, distributors and resellers in serving their clients by resolving technical issues, investigating machine errors, evaluating printer logs, and teaching technical knowledge.
We’re looking for a talented and multilingual Customer Support Agent to service our growing markets in the EMEA region. If you love building business relationships, providing outstanding service, sharing your technical knowledge, and using both your Italian and English, we want to hear from you!
The Job:
You:
Bonus Skills:
We Offer:
We build amazing things. Come join us!
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don’t check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
Your personal data is processed in accordance with our Privacy Policy. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at privacy@formlabs.com.
Handles customer inquiries across multiple channels, manages quotes and account information, and escalates issues while supporting sales and operations teams.
LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.
Are you passionate about delivering world-class customer experiences? Ready to be part of a dynamic team that supports clients in over 180 countries? We’re looking for driven, service-oriented professionals to join us in Łomianki, Poland (Hybrid Role with only 2-3 days a week in the office) and make a lasting impact on customer satisfaction worldwide.
At our company, customer service isn’t just a department—it’s the heart of our business. You’ll play a key role in managing and resolving inquiries, from initial outreach to final follow-up, working in both Polish and Spanish. This is a role for problem-solvers, clear communicators, and those who thrive in collaborative settings.
Our values
Equal opportunities
LGC strongly believes that every job applicant and employee should be valued for their individual talents. Shortlisting, interviewing, and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about us, please visit our website www.lgcgroup.com
Leads technical implementations of analytics platforms for enterprise customers, manages integrations, delivers insights, and provides ongoing technical support during deployment and post-launch phases.
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
Lead end-to-end technical implementations of Contentsquare for enterprise customers across web and native mobile (iOS/Android) platforms
Travel onsite to customer locations to manage tagging, SDK integration, data layer configuration, and QA processes
Collaborate with customer engineering, product, and analytics teams to ensure a technically sound and scalable deployment
Troubleshoot and resolve integration issues, acting as the primary technical point of contact during the implementation lifecycle
Produce and maintain clear technical documentation including integration guides, data dictionaries, and implementation plans
Work closely with internal Customer Success and Solutions Engineering teams to ensure seamless handover post-implementation
Deliver paid analysis engagements, producing actionable insights and recommendations for customers using Contentsquare data
Design and execute UX and digital experience analyses (journey analysis, zone-based heatmaps, session replay review, funnel analysis, etc.)
Translate complex data findings into clear, compelling reports and presentations tailored to both technical and business stakeholders
Identify optimisation opportunities across web and app surfaces, benchmarking against industry best practices
Support customers in building internal capability and data literacy around Contentsquare tools
Strong hands-on experience with JavaScript, HTML, and CSS; ability to read and write front-end code confidently
Solid understanding of tag management systems (e.g. GTM, Tealium, Adobe Launch)
Familiarity with data layers, event tracking, and web analytics instrumentation best practices
Experience with mobile SDK integrations (iOS/Android), including working knowledge of Swift, Kotlin, or React Native
Comfortable working with APIs, browser developer tools, and debugging network requests
Experience with at least one analytics or digital experience platform (e.g. Contentsquare, Adobe Analytics, Google Analytics, Amplitude, Heap, FullStory)
Ability to analyse large datasets and extract meaningful, commercially relevant insights
Strong presentation and storytelling skills; confident in presenting to C-suite and senior stakeholders
Ideally, some experience in structuring and delivering consulting or professional services engagements
Excellent communication and interpersonal skills; able to build trust with both technical and non-technical counterparts
Professional proficiency in Arabic and English
Self-starter with strong project management skills and the ability to manage multiple customer engagements simultaneously
Culturally aware and comfortable working across the diverse markets of the MENAT region, with a strong understanding of the Saudi business landscape
Resilient, adaptable, and comfortable with frequent travel
Able to manage scope creep, pushing back on internal and external stakeholders where needed
3-6 years of experience in a technical implementation, solutions consulting, or digital analytics role
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience)
Prior experience working with enterprise-level clients in Saudi Arabia or broader MENAT markets
Familiarity with agile delivery methodologies
Customers in the MENAT region are implemented accurately, on time, and with high data quality
Professional services engagements are delivered to a consistently high standard, driving measurable customer satisfaction and renewal intent
You are recognised as a trusted technical advisor by your customer base
You contribute to the broader MENAT team’s growth by surfacing best practices and supporting pre-sales activities when needed
High-impact, visible role at the forefront of Contentsquare’s MENAT expansion, based in one of the region’s most dynamic and fast-growing digital markets
Opportunity to work with some of Saudi Arabia and the region’s most prominent enterprise brands
Collaborative, globally connected team with strong internal support and enablement
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees’ needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Provides technical support for accounting software customers, diagnoses configuration issues, and escalates complex problems to development teams.
About Us:
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
The Role:
As a Product Support Specialist focused on our ERP accounting module, you will serve as the primary point of contact for customers navigating financial workflows within our platform. This role sits at the intersection of accounting knowledge and technical aptitude. You’ll handle complex support inquiries, resolve escalated issues, and act as a subject-matter expert when communicating with our customers. You will be working with global customers, including those in Latin American, requiring strong bilingual communication skills.
Responsibilities:
Qualifications:
Please submit your resume in English.
EOE Statement:
Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
Use of AI During Interviews:
At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We’re interested in hearing your experience, your approach, and how you think through challenges.
Manages customer relationships and success for PPC advertising clients, ensuring satisfaction and retention.
Manages customer relationships, ensures client success with privacy compliance solutions, and drives retention through strategic account oversight.
Manages customer service operations by updating documentation, handling support tickets, and optimizing CS processes while supporting Mandarin-speaking customers.
