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Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

This role owns the foundation that lets other software drive Firefox: the secure, reliable connection an outside tool or another team uses to act inside the browser, and the building blocks they call to do it. It enables the teams building on it — internal teams, outside AI tools — to create their own products on top. This role owns the shared layer and the strategy for it. It’s a hands-on, technical role in a fast-moving, greenfield space, so it’s as much strategy as execution.

The opportunity is broad: internal teams (Smart Window, New Products’ automated tools), outside AI tools and their users, and web developers. The three share much of the underlying technology, but each reaches its market in a different way. The mandate is to figure out what to go after, and in what order.

What you’ll do:

• Own the shared foundation and the building blocks it gives other software, and make them reliable and secure.
• Push the open standard (WebDriver BiDi) forward, and build Firefox-only advantages the standard won’t cover
• Design the safety controls: let a person approve actions, see when software is acting for them, and take back control.
• Define the strategy for any major third-party AI assistants people already use.
• Serve internal teams (Smart Window, New Products) and outside tools through one shared layer.

Measured on:

Adoption across teams and tools, volume of usage through the platform, and sustained reliability and security.

What you’ll bring:

• A product-minded engineer, or a very technical PM who can drive a technical product
• Developer-space experience, with the range to think about consumers and internal platforms
• Comfortable setting strategy in ambiguity; own a technical contract other teams depend on
• Strong instincts on security and trust. Nice to have: web standards, MCP, browser automation

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R3214

Hiring Ranges:

US Tier 1 Locations

$195,000—$260,000 USD

US Tier 2 Locations

$179,000—$239,000 USD

US Tier 3 Locations

$166,000—$221,000 USD

About CouponFollow

At CouponFollow (NextGen), a System1 company (NYSE: SST), we help over 25 million monthly users save money by connecting them with real, verified coupon codes from thousands of leading retailers. As one of the world’s leading organic coupon sites, CouponFollow.com, we’re rapidly expanding our product offerings, user experience, and strategic partnerships.

About the Role

We are looking for a Vice President, Consumer Products & Growth to take end-to-end ownership of our browser extension and related mobile apps business, as well as new strategic growth products in the deals and savings space. This is a hybrid business owner / growth / product-owner role. You’ll set the strategy for how we grow these businesses: marketing, installs, retention, and monetization, own the partner relationships that make that growth possible, and work hand-in-hand with product and engineering to ship the roadmap that gets us there. You will be the single point of accountability for the business’s performance and growth trajectory.

Responsibilities:

Strategy & Business Ownership

• Own the extension and related business plans and operating cadence, with accountability for revenue, forecasting, KPI performance, and resource allocation; identify performance gaps early and lead corrective actions across the organization.

• Define the growth strategy for the consumer product portfolio, setting the strategic priorities, growth levers, and market-positioning choices that will drive sustainable scale.

• Set strategic product direction and roadmap priorities to enhance the product experience and business metrics.

• Source and prioritize new business opportunities, evaluating build-vs-partner tradeoffs and sizing potential impact.

• Build and scale a high-performing team to drive the business, establishing clear processes, staffing models, and quality standards to maintain strong user experience as volume grows.

Performance & Analytics

• Own performance management of the CouponFollow browser extensions and mobile  apps — analyzing, interpreting, and reporting on funnel, acquisition, retention, and cashback performance data.

• Establish the reporting cadence and metrics framework the business is run against, surfacing insights and recommendations to leadership.

Growth Partnerships & Distribution

• Own the strategy and execution for performance-based CPA/CPI partnerships that drive installs, activation, and monetization.

• Manage the creator/UGC growth function against clear performance targets.

• Build and grow high-value partner distribution relationships across affiliate networks, merchants, and other distribution partners, with a clear focus on scalable, pay-for-performance models.

• Design, test, and optimize CPA (cost per action) and CPI (cost per install) offers, payout structures, and tracking frameworks to maximize efficient growth and LTV.

• Work closely with the partnerships team to align affiliate network and merchant relationships with the extension/app  business, ensuring clear KPIs, attribution, and payout accountability.

• Define and track partner performance metrics (e.g., eCPI, eCPA, ROAS, retention cohorts) and run regular partner reviews to scale winners and cut underperformers.

Compliance & Risk

• Ensure compliance with tracking technologies, digital marketing standards, and affiliate network stand-down rules.

• Collaborate with product, data, and legal to ensure compliant tracking, fraud prevention, and clean integration of partner-sourced traffic into the extension funnel.

Cross-functional Execution

• Manage and develop the paid growth function responsible for day-to-day channel execution - approve budgets, targets, and LTV-based guardrails while holding the team accountable for efficient, scalable growth.

• Partner closely with product and engineering to translate strategy into a shipped roadmap.

• Act as the connective tissue between partnerships, product, engineering, and leadership to keep the extension business aligned and moving.

Required Qualifications:

• 8+ years of relevant experience with responsibility for consumer and product activities (e.g. product growth, product management, GM or P&L owner).

• Demonstrated success developing and scaling performance-based growth programs, including CPA/CPI partnerships, affiliate channels, or other pay-for-performance distribution models.

• Proven track record building, launching, and maintaining high-scale, successful products.

• Experience strategically influencing and aligning senior stakeholders and key partners to consistently drive action, results, and change.

• Hands-on, “roll up your sleeves” mindset, with the ability to be a driver and change agent in an organization.

• Strong business acumen and data analytics proficiency.

• Bachelor’s degree in business, engineering, marketing, or a related field (or equivalent practical experience).

Nice To Have:

• Experience managing app and/or browser extension products.

• Experience in affiliate marketing or digital partnerships.

• Experience in the shopping and deals space.

What We Have To Offer:

• Competitive salary + bonus + equity
• Generous PTO + 11 company holidays
• Open sick time
• 100% covered Medical, Dental, Vision for employees
• 401k with match
• Health & Dependent Care Flex Spending Account
• Paid professional development
• Leadership & growth opportunities
• Virtual company and team building events

Equal Employment Opportunity:

System1 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This role is a fully-remote role, and can work in the following states: Connecticut, Georgia, Illinois, Massachusetts, Missouri, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia.

SECURITY NOTICE:

Please be aware that fraudulent individuals or organizations may pose as System1 Recruiters or Hiring Managers in an attempt to solicit personal or financial information.  All legitimate System1 career opportunities are published directly on our official website, www.System1.com.   Authentic emails from our recruiting team will only come from an official @system1.com email address.  System1 will never ask candidates for money, banking information, processing fees, or equipment purchases during any stage of the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About CouponFollow

At CouponFollow (NextGen), a System1 company (NYSE: SST), we help over 25 million monthly users save money by connecting them with real, verified coupon codes from thousands of leading retailers. As one of the world’s leading organic coupon sites, CouponFollow.com, we’re rapidly expanding our product offerings, user experience, and strategic partnerships.

About the Role

We are looking for a Vice President, Consumer Products & Growth to take end-to-end ownership of our browser extension and related mobile apps business, as well as new strategic growth products in the deals and savings space. This is a hybrid business owner / growth / product-owner role. You’ll set the strategy for how we grow these businesses: marketing, installs, retention, and monetization, own the partner relationships that make that growth possible, and work hand-in-hand with product and engineering to ship the roadmap that gets us there. You will be the single point of accountability for the business’s performance and growth trajectory.

Responsibilities:

Strategy & Business Ownership

• Own the extension and related business plans and operating cadence, with accountability for revenue, forecasting, KPI performance, and resource allocation; identify performance gaps early and lead corrective actions across the organization.

• Define the growth strategy for the consumer product portfolio, setting the strategic priorities, growth levers, and market-positioning choices that will drive sustainable scale.

• Set strategic product direction and roadmap priorities to enhance the product experience and business metrics.

• Source and prioritize new business opportunities, evaluating build-vs-partner tradeoffs and sizing potential impact.

• Build and scale a high-performing team to drive the business, establishing clear processes, staffing models, and quality standards to maintain strong user experience as volume grows.

Performance & Analytics

• Own performance management of the CouponFollow browser extensions and mobile  apps — analyzing, interpreting, and reporting on funnel, acquisition, retention, and cashback performance data.

• Establish the reporting cadence and metrics framework the business is run against, surfacing insights and recommendations to leadership.

Growth Partnerships & Distribution

• Own the strategy and execution for performance-based CPA/CPI partnerships that drive installs, activation, and monetization.

• Manage the creator/UGC growth function against clear performance targets.

• Build and grow high-value partner distribution relationships across affiliate networks, merchants, and other distribution partners, with a clear focus on scalable, pay-for-performance models.

• Design, test, and optimize CPA (cost per action) and CPI (cost per install) offers, payout structures, and tracking frameworks to maximize efficient growth and LTV.

• Work closely with the partnerships team to align affiliate network and merchant relationships with the extension/app  business, ensuring clear KPIs, attribution, and payout accountability.

• Define and track partner performance metrics (e.g., eCPI, eCPA, ROAS, retention cohorts) and run regular partner reviews to scale winners and cut underperformers.

Compliance & Risk

• Ensure compliance with tracking technologies, digital marketing standards, and affiliate network stand-down rules.

• Collaborate with product, data, and legal to ensure compliant tracking, fraud prevention, and clean integration of partner-sourced traffic into the extension funnel.

Cross-functional Execution

• Manage and develop the paid growth function responsible for day-to-day channel execution - approve budgets, targets, and LTV-based guardrails while holding the team accountable for efficient, scalable growth.

• Partner closely with product and engineering to translate strategy into a shipped roadmap.

• Act as the connective tissue between partnerships, product, engineering, and leadership to keep the extension business aligned and moving.

Required Qualifications:

• 8+ years of relevant experience with responsibility for consumer and product activities (e.g. product growth, product management, GM or P&L owner).

• Demonstrated success developing and scaling performance-based growth programs, including CPA/CPI partnerships, affiliate channels, or other pay-for-performance distribution models.

• Proven track record building, launching, and maintaining high-scale, successful products.

• Experience strategically influencing and aligning senior stakeholders and key partners to consistently drive action, results, and change.

• Hands-on, “roll up your sleeves” mindset, with the ability to be a driver and change agent in an organization.

• Strong business acumen and data analytics proficiency.

• Bachelor’s degree in business, engineering, marketing, or a related field (or equivalent practical experience).

Nice To Have:

• Experience managing app and/or browser extension products.

• Experience in affiliate marketing or digital partnerships.

• Experience in the shopping and deals space.

What We Have To Offer:

• Competitive salary + bonus + equity
• Generous PTO + 11 company holidays
• Open sick time
• 100% covered Medical, Dental, Vision for employees
• 401k with match
• Health & Dependent Care Flex Spending Account
• Paid professional development
• Leadership & growth opportunities
• Virtual company and team building events

Equal Employment Opportunity:

System1 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This role is a fully-remote role, and can work in the following states: Connecticut, Georgia, Illinois, Massachusetts, Missouri, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia.

SECURITY NOTICE:

Please be aware that fraudulent individuals or organizations may pose as System1 Recruiters or Hiring Managers in an attempt to solicit personal or financial information.  All legitimate System1 career opportunities are published directly on our official website, www.System1.com.   Authentic emails from our recruiting team will only come from an official @system1.com email address.  System1 will never ask candidates for money, banking information, processing fees, or equipment purchases during any stage of the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more....

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by...

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by...

Job Title: Staff/Principal Product Manager, Patient Experience

Location: Remote, USA

About the Company

Wheel is evolving the traditional care ecosystem by equipping the nation’s most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com.

About the Role

As a Staff/Principal Product Manager, Patient Experience at Wheel, you will own the strategy and roadmap behind the consumer-facing experience that patients use to access care through our enterprise partners. This is a B2B2C role: our patients interact with Wheel through partner brands, so you’ll need to design experiences that satisfy a consumer’s expectations for a modern healthcare product while also meeting the technical, brand, and compliance requirements of large enterprise partners.

You’ll operate at a systems level, connecting patient-facing experience decisions to the underlying clinical, operational, and platform architecture that makes those experiences possible. You bring real hands-on experience shaping AI-powered product, not just using AI tools in your own workflow. This is a builder role for a senior product leader who can set a multi-year vision for patient experience and drive it forward through close, hands-on partnership with Engineering.

What You’ll Do (Job Duties/Responsibilities)

Strategy & Vision

• Define the multi-year vision and roadmap for the patient experience across Wheel’s white-labeled consumer surfaces, balancing partner-specific requirements with a coherent, scalable core product

• Establish a point of view on where the patient experience should be standardized across partners versus configured per partner, and build the frameworks to support that decision-making

• Translate enterprise partner requirements across market segments into a unified product strategy that serves patients well regardless of the front door they came through

• Champion design as a strategic differentiator; work hand-in-hand with Design to set a bar for what a trustworthy, AI+human powered patient experience looks like at scale

Systems Thinking & Cross-Functional Execution

• Map the patient journey end to end, from first touchpoint through clinical encounter to follow-up, and identify where friction, drop-off, or trust gaps occur

• Partner closely with Engineering, Clinical Operations, and partner-facing teams to design solutions that hold up across a distributed network of clinicians and multiple partner integrations

• Define the product requirements, success metrics, and evaluation criteria for AI-driven capabilities within the patient experience (for example, intake, triage support, or personalization), including partnering on model and product tradeoffs and on iteration post-launch based on real usage data

• Break down ambiguous, cross-functional problems into clear requirements and plans, and drive alignment with Engineering from concept through launch and iteration

Cross-Functional Leadership

• Act as a primary product voice in conversations with Account Management and their enterprise partners about patient experience, translating patient experience strategy into terms that resonate with partner stakeholders

• Communicate vision, tradeoffs, and progress clearly to executive leadership, engineering teams, and non-technical partner stakeholders alike

• Mentor and influence other product managers on systems thinking and product craft in partnership with their managers

Who You Are (Job Qualifications)

• 8+ years of product management experience, with a track record of owning consumer-facing products at a senior or lead level (Staff, Principal or equivalent scope). Leveling will be based on demonstrated scope of impact in the interview process

• Direct experience building consumer products, ideally including B2B2C or white-label models where the end user and the paying customer are different

• Demonstrated systems thinking: experience designing products that span multiple stakeholders, technical layers, or partner integrations

• Real, hands-on experience delivering AI-powered products and features, not just using AI tools in your work. You can speak to the tradeoffs, evaluation methods, and iteration cycles involved in bringing an AI capability to production

• Experience navigating the tension between enterprise partner requirements and end-user needs in a B2B2C model, particularly within healthcare or other highly regulated industries, and building product decision frameworks that satisfy compliance, brand, and clinical constraints while still serving the end consumer well

• Outstanding written and verbal communicator who can move fluidly between consumer experience detail and executive-level strategy

• A track record as a builder: comfortable in ambiguity, willing to get hands-on with design, data, or requirements detail when needed to keep Engineering moving fast

Skills & Competencies

• Mix of vision and execution: able to set a compelling multi-year direction and also drive the week-to-week product decisions that translate into shipped work

• Strong product sense for consumer experience, balanced with the operational and technical judgment needed for a B2B2C model

• Experience partnering with enterprise or channel partners on product decisions

• Technical fluency across APIs, integration patterns (webhooks, headless architectures, MCP and other emerging protocols), and platform product design

• Comfortable synthesizing input from clinical, engineering, data, and partner stakeholders into a clear product direction

• Data-driven, with the judgment to know when qualitative signal matters more than a metric

• High ownership and autonomy; thrives in a fast-moving, lean environment

Salary and Perks

Pay Range: $201,700-$301,700 plus equity

Final offer amounts are determined by multiple factors including, but not limited to, the final level determined (Staff or Principal), scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

Wheel is unable to consider sponsoring a new qualified applicant for employment authorization for this position.

As an employee of Wheel, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:

• Medical, Dental and Vision

• Ancillary: Life, Short and Long Term Disability

• 401K match

• Flexible PTO

• Parental Leave

• Stock options

• Additional programs and perks

Wheel is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Wheel, we encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.

Senior Product Manager - Medsender

About Medsender

Healthcare teams spend most of their day processing documents, entering data, and chasing follow-ups. Medsender’s AI Medical Assistant® takes on that work so staff can spend their time on patients.

We started in 2019 with fax automation, which is still how most medical records move between practices. That was the wedge. Today we handle referral management, patient reactivation, AI voice calls, and a growing set of workflows for more than 600 practice groups across all fifty states. We integrate with the major EHRs, and customers depend on us for work that cannot fail.

Patient engagement is where we go next. The incumbents in that category are large, entrenched, and built on stacks that predate any of this technology. We think an AI-native product wins, and we are hiring a Senior Product Manager to own the area and prove it.

The role

There is an initial product in market. Your job is to work out what it needs to become and lead the work to get it there. You will sit with practice staff, watch how the work actually happens, and find where an agent can take a job off their plate outright versus where a person has to stay in the loop. We want someone who likes staying with one problem long enough to become the expert on it.

You will report to Max Headley, our VP of Product.

What you’ll do

· Go deep with customers: Build real relationships with practice staff and leaders, watch them work, and understand the patient side of it. Look past feature requests to the workarounds and friction underneath.

· Own the area end to end: Set direction, pick the problems worth solving, and carry them through discovery, delivery, adoption, and measurable results.

· Take the MVP to best in class: Find where the current experience falls short and build a path to something complete. Put prototypes in front of customers, test them in real workflows, and keep refining the details.

· Build agents people trust: Define what finishing the job actually means, partner with engineering to build it, and make it obvious when staff need to step in.

· Prototype it yourself: There is no designer on this area yet. You will wireframe, prototype, and use AI coding tools daily to investigate product behavior, pull your own data, and get something testable in front of a customer without waiting on engineering.

· Measure and iterate: Track work completed, time returned to staff, patient follow-through, and adoption. When something is not working, find out why and use it to shape the next release.

What we’re looking for

· Senior product ownership. You have independently owned a B2B SaaS product area and delivered results. You have worked on products where the person who buys it and the person who uses it every day are not the same.

· Real discovery skill. You can point to a decision you made because of something you watched a customer do, not something they asked for.

· Sustained improvement. You have taken a product past its first release and made it substantially better over repeated cycles, and stayed accountable for how it performed.

· Daily use of AI coding tools (required). Claude Code, Codex, Cursor, whichever you prefer. We will ask what you have built, investigated, or fixed with one. This is an expectation of the job, not a bonus.

· Technical fluency. You can reason about system behavior and dependencies, query your own data, and judge whether what a coding agent produced is actually right.

· Comfort with incomplete information. We are small and moving quickly. You will make calls before you have everything you would like to have.

Nice to have

· Healthcare, patient engagement, or workflow automation.

· Products that serve both a business customer and that customer’s patients or end users.

· Building AI agents, evaluating them in real workflows, and designing the handoff between agent and person.

· Early-stage experience taking a first product into a mature one.

Logistics and comp

· Location: New York, in office 3 day per week w/ flexibility.

· Reports to: Max Headley VP of Product.

· Compensation: $160,000 to $200,000 base, plus equity with early exercise and an extended exercise window.

· Benefits: Health, dental, and vision. Unlimited PTO with a [X day] minimum. Regular company offsites.

Senior Product Manager - Medsender

About Medsender

Healthcare teams spend most of their day processing documents, entering data, and chasing follow-ups. Medsender’s AI Medical Assistant® takes on that work so staff can spend their time on patients.

We started in 2019 with fax automation, which is still how most medical records move between practices. That was the wedge. Today we handle referral management, patient reactivation, AI voice calls, and a growing set of workflows for more than 600 practice groups across all fifty states. We integrate with the major EHRs, and customers depend on us for work that cannot fail.

Patient engagement is where we go next. The incumbents in that category are large, entrenched, and built on stacks that predate any of this technology. We think an AI-native product wins, and we are hiring a Senior Product Manager to own the area and prove it.

The role

There is an initial product in market. Your job is to work out what it needs to become and lead the work to get it there. You will sit with practice staff, watch how the work actually happens, and find where an agent can take a job off their plate outright versus where a person has to stay in the loop. We want someone who likes staying with one problem long enough to become the expert on it.

You will report to Max Headley, our VP of Product.

What you’ll do

· Go deep with customers: Build real relationships with practice staff and leaders, watch them work, and understand the patient side of it. Look past feature requests to the workarounds and friction underneath.

· Own the area end to end: Set direction, pick the problems worth solving, and carry them through discovery, delivery, adoption, and measurable results.

· Take the MVP to best in class: Find where the current experience falls short and build a path to something complete. Put prototypes in front of customers, test them in real workflows, and keep refining the details.

· Build agents people trust: Define what finishing the job actually means, partner with engineering to build it, and make it obvious when staff need to step in.

· Prototype it yourself: There is no designer on this area yet. You will wireframe, prototype, and use AI coding tools daily to investigate product behavior, pull your own data, and get something testable in front of a customer without waiting on engineering.

· Measure and iterate: Track work completed, time returned to staff, patient follow-through, and adoption. When something is not working, find out why and use it to shape the next release.

What we’re looking for

· Senior product ownership. You have independently owned a B2B SaaS product area and delivered results. You have worked on products where the person who buys it and the person who uses it every day are not the same.

· Real discovery skill. You can point to a decision you made because of something you watched a customer do, not something they asked for.

· Sustained improvement. You have taken a product past its first release and made it substantially better over repeated cycles, and stayed accountable for how it performed.

· Daily use of AI coding tools (required). Claude Code, Codex, Cursor, whichever you prefer. We will ask what you have built, investigated, or fixed with one. This is an expectation of the job, not a bonus.

· Technical fluency. You can reason about system behavior and dependencies, query your own data, and judge whether what a coding agent produced is actually right.

· Comfort with incomplete information. We are small and moving quickly. You will make calls before you have everything you would like to have.

Nice to have

· Healthcare, patient engagement, or workflow automation.

· Products that serve both a business customer and that customer’s patients or end users.

· Building AI agents, evaluating them in real workflows, and designing the handoff between agent and person.

· Early-stage experience taking a first product into a mature one.

Logistics and comp

· Location: New York, in office 3 day per week w/ flexibility.

· Reports to: Max Headley VP of Product.

· Compensation: $160,000 to $200,000 base, plus equity with early exercise and an extended exercise window.

· Benefits: Health, dental, and vision. Unlimited PTO with a [X day] minimum. Regular company offsites.

Who are we?

Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category – a fast growing segment in the tech industry.  This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise companies to achieve their most complex Q2C process automation goals and transform how they do business.

Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries.  Come join a growing Salesforce Practice and work on fun projects with good people!

Who are you?

You are an experienced functional Solution Architect who specializes in the Salesforce Revenue Cloud and loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions.  You strive for and deliver excellence for yourself, your team, and your clients.  You have a natural curiosity to uncover a client’s pain points, key requirements and implicit needs and the charisma to cast a vision for what is possible with the Revenue Cloud.

You architect solutions and then guide the Consultants and Developers on your project team to implement your solution designs by leveraging your declarative configuration expertise working with products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes and your experience working with Developers to build custom Salesforce applications and integrate Salesforce with ERP and other systems.  This will be a 100% remote position.

What you get to do:

• Your primary responsibility is to design and deliver quote-to-cash (Q2C) automation solutions using the Salesforce Revenue Cloud beginning with the Q2C process discovery phase through to implementation providing functional guidance to your clients and the consultants on your team
• Operate in a client-facing capacity to gather, synthesize, and translate business requirements into well-architected solutions that deliver Salesforce Revenue Cloud best practices that not only meet your client’s business requirements, but provide the best user experience
• Lead discovery workshops to gather, define, and document current and future state business processes and functional requirements
• Lead high-level integration discussions and design workshops and create current and future state architecture diagrams that you can relate to both technical and business-minded stakeholders which shows how Salesforce integrates with ERP and other systems
• Develop robust, scalable and flexible solutions through the creation of architectural designs, prototypes, and proof-of-concepts and demonstrate solution functionality to client stakeholders
• Act as the overall solution owner during the implementation phase ensuring the project’s scope and outcomes are on track
• Conduct solution architecture reviews with project team members prior to design and development activities to ensure solution aligns to client requirements
• Serve as the functional lead and coach team members to implement declarative configurations (Consultants) and customizations (Developers), jumping in to provide hands-on assistance when necessary
• Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities and clearly communicate its limitations and best practices to clients
• Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization
• Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality
• For clients with complex configuration requirements, you will leverage our strategic partner solution, Logik.io. Upon hire, we will train you to acquire a working knowledge of the Logik solution and during projects, you will be able to pull in our internal Logik.io Center of Excellence team
• Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
• Assist in interviewing candidates to hire the best consultants into our practice
• Work anywhere remotely with up to 25% travel required based on client needs and Covid safety concerns

What you bring to the role:

• 6+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud and a proven understanding of the software development lifecycle
• 3+ years of hands-on experience with Salesforce CPQ (required), Billing (preferred), and Experience Cloud (preferred)
• Prior experience as a Solution Architect or similar role on 4+ quote-to-cash CPQ projects that were at least 6 months in duration and included integrations with ERP systems
• Complete understanding of data models, product/pricing master data management and standard ERP integration reference architecture
• Hands-on declarative configuration expertise implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes in order to guide the Consultants on your project team to implement your designs, jumping in to provide hands-on assistance when necessary
• Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services in order to guide the Developers on your project team to implement your designs
• Excellent client-facing written and oral communications skills
• Experience in the High Tech or Manufacturing industries highly desired
• Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months
• Required Salesforce certifications: Administrator, CPQ Specialist
• Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Platform App Builder, MuleSoft Certified Developer
• Experienced in project management theories, practices, and methods including Agile
• Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable
• Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax
• Bachelor’s degree in business, computer science, or engineering

What we’ll do for you:

• Competitive compensation package
• Health, vision, dental, life & disability insurance
• Flexible, collaborative work environment with a commitment to work life balance
• Work anywhere, with full remote and hybrid options depending on location
• Learn and challenge yourself in a fast-paced, growing tech company

More about us:

Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas – and doing them well – we have built our reputation as the go-to partner for our clients.  Our commitment to each client’s success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees.  Our commitment to each employee’s personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!

The Problem to solve

Utility systems weren’t built to connect seamlessly with a DER platform. CIS holds the customer record, while ADMS and Grid DERMS drive real-time grid decisions. Each system operates with its own data model, security posture, and review process. You will be the key leader who transforms that fragmentation into a coherent, streamlined integration strategy.

The Role

As the Lead Product Manager, you will own how EnergyHub connects and integrates with utility operational systems, ensuring we understand our mutual end-customers (CIS), manage distribution grid conditions (OT systems), and unlock automation opportunities that drive value. This is a focused mandate where you will own the utility-facing integration surface end to end. Over time, your team will leverage internal APIs built by core platform teams to solve the “last-mile” challenge, building a robust set of outward connectors and an ecosystem of software vendors and system integration partners.

This role reports to a Director of Product and will collaborate with stakeholders across the company, including other product managers, engineers, data scientists, sales, solutions engineering, and client success.

Why this role matters

• You are the technical face of EnergyHub inside utility control rooms and IT departments. Strong utility relationships depend on whether client technical teams trust and derive long-term value from our integrations.
• Sticky integrations drive both revenue growth and client retention. Your products will save time for customers, unlock new VPP use cases on the grid, improve renewal rates, and boost post-integration NPS scores.

What you’ll do

• Own the product roadmap for utility system integrations across CIS, ADMS, and Grid DERMS, balancing multiple integration channels to optimize investment across each.
• Extend internal APIs outward into a polished, cohesive, and highly performant public API surface.
• Drive enrollment automation logic to seamlessly onboard customers and their DER assets into program eligibility and lifecycle systems.
• Accelerate customer onboarding and time-to-value through developer-friendly API usability tools, including SDKs, quick-start guides, test datasets, and clear documentation.
• Partner with core platform teams to shape data model extensions across key domains required for platform-wide automation and analysis.
• Translate complex utility technical constraints into clear product requirements that balance long-term platform stability with rapid deal execution.
• Other duties as assigned.

What you bring

• 8+ years of software product management experience, with meaningful ownership of APIs, platform products, or third-party integrations.
• Deep utility operations knowledge, including familiarity with systems like CIS and ADMS.
• Comfort navigating security, compliance, and IT governance reviews alongside client technical teams.
• A track record of taking messy, non-standard requirements from multiple stakeholders and turning them into a coherent product plan.

Strong plus

• Direct exposure to utility control room operations, NERC CIP requirements and/or Customer Information Systems.
• Prior experience with API products, in-house utility environments, enterprise integrations, or solutions engineering.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

Why work for EnergyHub?

• Collaborate with outstanding people: Our employees work hard, do great work, and enjoy collaborating and learning from each other.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the team!
• Gain well rounded experience: EnergyHub offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You’ll gain exposure to a broad spectrum of IoT, SaaS and machine learning obstacles, including distributed fault-tolerance, device control optimization, and process modeling to support scalable interaction with disparate downstream APIs.
• Be part of something important: Help create the future of how energy is produced and consumed. Make a positive impact on our climate.

About EnergyHub

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power.

To learn more, visit energyhub.com.

Company Benefits

EnergyHub offers a generous benefits package including 100% paid medical for employees and a 401(k) with employer match. We offer a casual environment, the flexibility to set your own schedule, a fully stocked fridge and pantry, free Citi Bike membership, secure bike rack, gym subsidy, paid parental leave, and an education assistance program.

EnergyHub is an Equal Opportunity Employer

EOE, Including Disability/Vets. Reasonable accommodations are available for individuals with disabilities throughout the application process. If you are a person with a disability needing assistance with the application process, please contact accommodations.apply@energyhub.net.

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

EnergyHub understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you.

The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience.  This allows opportunity for growth and development within the role.  The base salary offered is part of a total compensation package.

Base Salary Range

$132,700—$178,600 USD

Who we are:Teroxx group is a digital assets boutique specializing in digital assets management and blockchain-based solutions.

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

About Us

At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations.

Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time.

Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation.

About the Role

Litify is building an AI Call Intelligence suite that turns everyday client and case conversations into structured, usable work product — and, increasingly, AI voice agents that can hold those conversations themselves. This Senior Product Manager will own that product line end to end: how calls are captured, transcribed, and summarized; how insight lands in the workflows our clients already run; and how inbound and outbound voice agents and the agentic workflows behind them take real work off our clients’ plates. The role carries full ownership of client engagement, market discovery, backlog health, and release execution.

Profile Summary

We’re looking for a Senior PM with 5+ years of product management experience, including 2+ years building or managing AI-powered products. The ideal candidate combines strategic thinking with strong operational discipline, thrives in cross-functional settings, and can confidently engage with clients, partners, and internal teams to drive AI initiatives from concept through launch. Experience with voice, conversational, or agentic AI is a strong plus, as is a background in legal or legal tech.

Core Responsibilities:

• Own the end-to-end lifecycle for Litify’s AI Call Intelligence products.
• Set the roadmap for call capture, transcription, and AI-generated summaries, balancing accuracy, speed, and cost.
• Define how conversational insight lands in the platform — case records, intake qualification, follow-up tasks, and other CRM activity.
• Ship AI voice agents for inbound and outbound use cases.
• Own the agentic workflows those calls trigger, along with the guardrails and evaluation standards for agent behavior.
• Build the QA and coaching experience: call scoring, topic detection, signals libraries, and manager review tooling.
• Lead client discovery and beta programs, and champion the voice of the customer with client-facing teams.
• Run market and competitive research to inform new opportunities and commercialization strategy.
• Translate strategy into a prioritized backlog and partner with engineering, design, data science, and GTM to ship it.
• Drive adoption and measure success through data-driven insights.

Required Experience & Skills:

• 5+ years in product management within B2B SaaS or workflow automation platforms.
• 2+ years managing AI, ML, or data-intensive products.
• Proven success leading cross-functional delivery and working directly with clients or external partners.
• Experience shipping products built on unstructured or probabilistic data, including setting quality bars and designing for model error.
• Hands-on experience with conversational or agentic AI — voice or chat agents, tool-calling and orchestration, dialog design, or evaluating autonomous systems in production.
• Experience translating business goals into technical execution.
• Excellent communication and stakeholder management skills.
• Strong organizational discipline and ability to handle multiple priorities in parallel.

Bonus Points:

• Experience with Salesforce or Salesforce-native applications.
• Experience with telephony, VoIP, or contact center platforms.
• Familiarity with speech-to-text, speaker diarization, or conversation analytics tooling.
• Experience with voice agent or conversational AI frameworks and real-time speech pipelines.
• Background in legal or legal tech, fintech, or other complex operational domains.
• Familiarity with LLMs, document intelligence, or data extraction workflows.

Reporting Line: Reports to Director, AI Product & Commercialization

Location: Remote or hybrid

Seniority Level: Senior IC with cross-functional leadership influence

Disclosure:

The estimated base salary pay range for this role is $140,000-155,000. You may also be offered a bonus and benefits.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.

Principal Product Manager

Position Summary

Natera is at the forefront of personalized genetic testing, transforming the management of disease worldwide. As we scale our life-saving diagnostics, we are fundamentally transforming how software products are conceived, built, and delivered across our clinical and genomic portfolio.

We are seeking an experienced Principal Digital Product Manager to join our Oncology Comprehensive Genomic Profiling (CGP) Product Engineering team. In this senior individual contributor role, you will serve as the product lead for our most complex platform initiatives — owning end-to-end product strategy and execution across a sophisticated system of interconnected software products.

You will act as the product backbone for our most critical “Pillar” projects. Success in this role demands mastery from three dimensions: partnership with commercial teams to define product strategy/roadmap based on market needs; deep fluency in how end users - lab operations, clinical teams, customer success teams - actually work; and close collaboration with Engineering, R&D, and PMO on product design and delivery. You will synthesize all three into product decisions that hold up end-to-end — from order ingestion through lab execution to patient reporting — ultimately delivering reliable, high-quality solutions that patient care depends on.

Crucially, while this is an individual contributor role, you will operate as a central leader — driving consensus, roadmap alignment, and product excellence through influence rather than formal authority across Engineering, R&D, Commercial, and Clinical teams. You thrive in fluid environments, adapt quickly to change, and chart a clear path forward even amid unknowns.

Key Responsibilities

Strategic Leadership & Vision

•  Define Long-Term Vision: Develop and execute multi-year software product roadmaps for critical business units, balancing rapid prototyping with long-term commercial stability.

•  Architect Complex Solutions: Act as a high-level Architect, translating broad business goals into detailed functional workflows. You are accountable for the cohesion and integrity of the final end-to-end solution.

•  Founder’s Mindset: Champion a culture of high agency and urgency, making quick, data-driven decisions in ambiguous situations to deliver critical milestones in a fast-paced environment.

•  Cross-Functional Influence: Lead by expertise rather than authority, aligning stakeholders across R&D, Engineering, Operations, Quality, and Regulatory to ensure the software roadmap meets broader business goals.

Product Excellence & Execution

•  End-to-End Ownership: Lead the full product lifecycle for complex software solutions, ensuring a seamless user journey across various system boundaries — from order ingestion through lab execution to patient reporting.

•  Technical Translation: Serve as the primary domain expert, translating complex scientific, clinical, or technical requirements into robust, scalable software specifications.

•  Operational Immersion: Passionately advocate for internal and external users by regularly shadowing operations and engaging with customers to ensure software solves real-world physical and clinical problems.

•  Systems Thinking: Maintain a “big picture” view of how software systems interact across the entire data lifecycle, understanding how upstream decisions ripple through to downstream clinical and reporting outcomes.

•  Agile Mastery: Lead with the rigor of a seasoned project manager, owning product backlogs and driving Agile ceremonies to ensure timely delivery of high-quality features.

•  AI-Native Product Development: Pioneer the use of LLMs and generative AI tools to accelerate product discovery, automate requirements synthesis, and continuously improve how we deliver value to users.

Regulatory & Quality Leadership

•  Compliance Champion: Partner with Quality and Regulatory teams to ensure all products comply with relevant global standards and certifications, including FDA design controls, IEC 62304, and HIPAA.

•  Risk Mitigation: Proactively identify and mitigate product risks, ensuring robust documentation and compliance without compromising development velocity.

Mentorship & Craft

•  Leveling Up the Org: Mentor and guide Senior Product Managers and cross-functional team members, instilling best practices in product management, agile development, and user-centered design.

•  Culture Building: Foster a product culture of accountability, technical rigor, and cross-functional collaboration across the organization.

Qualifications

•  Experience: 10+ years of product management experience in high-scale software or biotech environments, with a proven track record of operating at a Director-level seniority.

•  Zero-to-One Track Record: Demonstrated experience building and launching new software products from the ground up in a startup or internal incubator environment.

•  Regulated Industry Expertise: Deep experience in highly regulated environments (e.g., FDA design controls, HIPAA, IEC 62304, or ISO standards). Exposure to HealthTech, MedTech, or genomics is highly advantageous.

•  Technical Aptitude: Strong ability to understand complex technical architectures (APIs, microservices, LIMS, Data Platforms, event-driven systems) and communicate effectively with engineering and scientific teams.

•  AI-Native Fluency: Hands-on experience using LLMs and generative AI tools to accelerate product workflows, requirements generation, or operational insight.

•  Communication: Exceptional written and verbal communication skills, with the ability to simplify complex ideas and influence executive-level stakeholders.

•  Education: BS/MS in a relevant technical, scientific, or quantitative discipline; MBA or equivalent experience is a plus.

Knowledge, Skills, and Abilities

•  High Agency & Technical Initiative: You are a natural builder who thrives in fluid, fast-moving environments. Rather than waiting for requirements to be handed down, you inspect systems, audit user needs, chart a path forward amid unknowns, and drive product decisions proactively.

•  Deep Systems-Level Cognition: You bring expert-level mastery of the system from two dimensions — architectural depth and functional fluency. You can trace how minor changes in upstream services impact downstream clinical reporting, catching product failure modes that only someone who truly knows the system would anticipate.

•  Cross-Functional Leadership through Influence: You operate as a central leader without formal authority — driving consensus, alignment, and product excellence across Engineering, R&D, Commercial, and Clinical teams through technical credibility, communication, and emotional intelligence.

•  User-Centric Validation Ethos: You understand that technically correct solutions are incomplete if the final product degrades the clinical or laboratory operational experience. You rigorously validate that software delivers on its promise for real users.

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Remote USA

$205,600—$257,000 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:

- BBB announcement on job scams

- FBI Cyber Crime resource page

About Tint

Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands consumers love and we are on a mission to make that happen.

Happy Tint customers include Turo, Deel, uShip, Guesty, Neighbor, BabyQuip, and CitizenShipper, among others.

We’ve raised $30M and are backed by world-class investors such as Y Combinator, QED, Deciens, Nyca, Plug and Play, WIN, Soma Capital, and Pioneer Fund.

About the role

Cyber is the one line of insurance where the risk is already measured continuously - just not by insurers. Security platforms scan their customers’ code, monitor their infrastructure, and certify their controls. They know more about a company’s real exposure than any PDF application ever will. And yet cyber coverage is still bought off to the side, on static forms, disconnected from the tools that actually manage the risk.

We think that’s backwards, and we’ve started proving it. Tint is being appointed by Coalition. We think that’s backwards, and we’ve started proving it. Tint is being appointed by Coalition, and we’re running a pilot with our first design partner: an AI-native vulnerability scanning platform whose customers told us, unprompted through an in-product survey with no marketing behind it, that they’d want coverage in the same place they find and fix their vulnerabilities. Those first opt-ins are waiting to be quoted now.

That’s a starting point, not a product. We’re looking for someone to own the Cyber vertical from here: prove the distribution thesis with our first brand partners, build the embedded experience with Product, manage capacity, and turn a manual pilot into a repeatable business across the security ecosystem.

Be clear-eyed about year one. It’s distribution, operations, and speed — getting a solid off-the-shelf product into the right flow at the right moment and learning fast from real submissions. We are deliberately not reinventing underwriting on day one. Year two is where it gets interesting: partner security telemetry is the foundation for underwriting cyber risk far more dynamically than a static application allows, and you’ll be the person who decides when we’re ready to build that and what it looks like.

This is a builder’s role with a live pilot, a named design partner, and capacity in hand. It is not a role for someone who wants a program handed to them.

What you will do

• Own the Cyber vertical and its P&L. Define the strategy — target segments, partner selection, program design, growth path. Own the numbers: submissions, bind rate, attach rate, premium, and ultimately loss ratio.
• Prove and scale embedded distribution. Take the CodeAnt pilot from manual submissions to a real embedded experience, then build the repeatable motion for the rest of the ecosystem: MSPs and MSSPs, compliance and trust platforms, cloud and developer tooling, and AI-native security players.
• Source and close brand partnerships. Identify, pitch, and close the platforms whose customers need cyber coverage. Structure the commercial terms, including partner compensation and revenue share.
• Own capacity relationships. Run the Coalition relationship, negotiate commission structure and authority, and bring on additional capacity partners as the program’s appetite and volume grow.
• Build the product with Product. Partner with product and engineering to design quoting, binding, and post-purchase flows that feel native inside a security platform — not like an insurance form bolted onto a dashboard.
• Run the program and iterate. Monitor submission quality, conversion, claims experience, and partner performance. Find what’s breaking and fix it.
• Evolve the underwriting thesis. As volume builds, make the case for where partner security data produces better risk selection and pricing than the market standard, and lead that work with carriers.
• Be Tint’s expert in the room. Represent Tint with carriers, brokers, security platforms, and the broader cyber market. Track how the line, the threat landscape, and regulation are moving.

You should apply if you have…

• 8+ years in cyber insurance — underwriting, broking, program management, or the MGA/insurtech side of the market
• Direct experience building or launching a cyber insurance program, or early-stage experience at a technology-led cyber carrier or MGA
• A real working knowledge of cyber risk: ransomware and extortion, data breach and privacy liability, network security failure, business interruption, and social engineering or funds transfer fraud
• Fluency in the security tooling landscape — you can hold a credible conversation with a CTO or CISO about their stack, not just about their limits and deductible
• Experience working with carriers, MGAs, brokers, or reinsurers to secure capacity and negotiate authority and commission structures
• A track record of sourcing and closing partnerships, not just managing existing ones
• Demonstrated 0-to-1 experience: you’ve built something from nothing, with incomplete information and no established playbook, and you can point to what you actually did
• Comfort owning a number and being measured on it
• Experience in fast-moving environments — startups, MGAs, or program administrators

Preferred Qualifications

• Sold through or partnered with MSPs, MSSPs, compliance platforms, or security software vendors
• Worked on embedded insurance or digital distribution models
• Experience with data-driven or security-signal-based cyber underwriting
• Built partner-facing or API-based distribution rather than only broker-led distribution
• Surplus lines placement experience, including filings and tax obligations
• Certifications such as RPLU, CIC, or CPCU; security credentials such as CISSP or Security+ are a bonus

What We Value Most in a Candidate

• Culture is Key. As a remote company, we take culture very seriously. We are looking for self-motivated candidates who can stay motivated and focused. But don’t worry, we’re still social! We work collaboratively even though we are remote and travel to team and company retreats throughout the year, which builds the personal relationships that allow us multiply our power working remotely. That also means we hold ourselves to a high standard in how we treat each other (with respect, professionalism, and genuine care) to maintain an environment where colleagues feel safe and valued - that’s something we don’t compromise on.
• Focused on Results. We are a fast-moving small team with big goals. We need team players that feel a sense of urgency to drive meaningful results for the business. We have clear company goals and a pathway to significant growth - and this role is integral to that journey.
• Customer-first. Put yourself in the shoes of someone trying to buy our solution. We need a person who can empathize with our customers and help create strategies to continually improve the customer experience.
• Adaptability. We’re still an early-stage start-up, and things change quickly. If you are energized by learning and discovering on-the-go, this will be an excellent fit for you. We are looking for open-minded candidates that adapt well to changing environments as our company grows and scales.

Why Tint?

Tint isn’t just focused on transforming the entire insurance industry - we have ambitious goals, value merit and open communication, celebrating diversity and unique ideas. At Tint, we support your personal and professional growth by offering the below benefits:

• Flexible Working.  With team members working across time zones, we are outcome-focused and give our people the flexibility they need to do their best work.  To support flexible working, we’ll give you a stipend to get your home office dialed in and we’ll also reimburse you for co-working space memberships.
• Flexible Time Off. It’s pretty simple: we don’t control the days and hours that each of us works, so we’re free to manage our time however we want to achieve the goals and deliverables we committed to. We have unlimited vacation time. Use it whenever you need to recharge!
• Competitive Compensation. In addition to a competitive salary, you’ll receive equity as part of your offer.  We’re all owners - when Tint succeeds, we all succeed! We also help you maximize your money by offering an FSA and a 401(k).
• Comprehensive Healthcare. Tint covers 100% of employee (and dependent!) premiums for medical, vision and dental.
• Company Retreats to Exciting Locations. We meet in person as a company twice a year to make sure we have time to connect in real life and get to have those conversations that are better done in person. These retreats are a mix of business and fun and we always choose a cool, central-ish location - think Barcelona, Playa del Carmen, Mallorca… Add on a few days of your flexible time off and you’ve *almost* got a free vacation somewhere cool!

Location

This role is fully remote, however our ideal candidate is located in the US. Please note that at this time Tint is unable to support candidates who require employer visa sponsorship.

Pay Transparency

Base salary for this role is expected to be around $200,000, with additional milestone-based bonuses available in your first year tied to key program launch benchmarks (e.g., securing carrier capacity, completing product design, launching in market). Beginning in Year 2 (or once first-year milestones are achieved) compensation includes uncapped variable pay tied to program revenue, in addition to equity. Total compensation will reflect the seniority and impact of the individual hired.

Learn More

Our careers page has everything you need to get a real feel for who we are — the traits we hire for, how we operate as a remote-first team, recent company news, and why people love working here. Worth a look before your interview.

Tint uses AI tools to support parts of our hiring process, including resume review and candidate evaluation. These tools inform but do not replace human judgment. All hiring decisions are made by people.

We are committed to building a diverse and inclusive company. We welcome people of different backgrounds, experiences, abilities, and perspectives. Tint is proud to be an equal opportunity employer and does not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please let your recruiter know if you need assistance or accommodation due to a disability.

About Tint

Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands consumers love and we are on a mission to make that happen.

Happy Tint customers include Turo, Deel, uShip, Guesty, Neighbor, BabyQuip, and CitizenShipper, among others.

We’ve raised $30M and are backed by world-class investors such as Y Combinator, QED, Deciens, Nyca, Plug and Play, WIN, Soma Capital, and Pioneer Fund.

About the Role

We’re hiring a Associate Product Manager to support one of our largest and most operationally complex product programs. You’ll report to the Staff Product Manager who owns the program, and work day to day with a small pod of engineers plus ops, data, and partner-facing teammates.

This role sits at the operational core of the product. You’ll support the product and the projects moving through it on the operational side: watching the data behind it, tracking the issues that come in, QA’ing what engineering builds against its acceptance criteria, and keeping everyone, both internally and on the partner side, current on what changed and why.

This is a first product role. You don’t need to know our domain, our partners, or our stack, and we’re not expecting prior PM experience or a technical background. We’re looking for someone curious enough to dig, disciplined enough to close the loop, and unintimidated by unfamiliar systems. The rest we will teach you.

What you’ll do at Tint

• Stay on top of the data. Track how the data the product runs on is behaving — volume, gaps, anomalies, and the issues that surface from it. You’ll be the person who notices when something looks off before anyone reports it, and who can say what changed and when.
• Keep the written record true. The part of the job we care most about. Capture is automated notes, transcripts, and summaries generate themselves. Keeping the record correct is not. You’ll maintain one source of truth per thing, reconcile the doc against what was actually agreed in the thread, and keep internal and customer-facing changelogs current after every release, so that when someone asks “why does it work this way?”, the first place they look has the right answer.
• Be the bridge to ops. Ops sees the product in the wild. You’ll be their first stop for bug reports and UI feedback — intaking it, reproducing it, sharpening it into something engineering can act on, and closing the loop back so ops knows what happened.
• QA engineering work. Before anything ships, you’ll verify it does what the ticket said it would. That means understanding the acceptance criteria well enough to test against them, catching gaps between intent and implementation, and pushing back when the two don’t match.
• Keep the board honest. Ticket hygiene and project maintenance: tickets written clearly, statuses accurate, stale work surfaced, nothing quietly rotting in a column. When something is blocked, you flag it to the staff PM early — not after it has already cost the sprint.
• Investigate. Dig into logs, dashboards, and observability tooling (Datadog and similar) to answer “why is this happening?” You won’t be expected to diagnose every issue yourself, but you should be able to gather enough evidence that the engineer who picks it up starts three steps ahead.

What We’re Looking For

• This is someone’s first product role. We don’t require a degree, a specific major, or prior PM experience — but we do want evidence you’ve worked somewhere with real stakes and standards, whether that’s a substantive internship, a first job where you owned something, or time in support, QA, ops, coordination, or analytics. We’d rather teach the craft to someone with the right instincts than hire for a résumé.
• Curious, and knows when to stop. You pull the thread when something doesn’t add up, and you ask what something actually means rather than nodding along. Much of this work happens around people who’ve been here years and talk in shorthand — asking costs you nothing here, guessing wrong three weeks later costs everyone. The other half matters just as much: recognizing when you’ve hit the edge of what you can resolve alone, and escalating cleanly instead of disappearing into an investigation for two days.
• Thinks in workflows, not screens. The expensive gaps are the ones nobody considered until QA: the state that only shows up on a renewal, the case where something gets cancelled halfway through, the step that quietly assumes someone else already did their part. You read a spec and trace the process end to end, then ask what happens when it doesn’t go that way. You’re also often the last person to see something before a user does, so you notice when a flow is confusing or an error message reads like it was written for an engineer rather than a customer - and you say so, even when the ticket technically passes.
• Works out the how. You’ll be told what matters this week. You won’t be told what the item actually requires, who needs looping in, or what has to be true before it’s done. You work that out, come back with questions rather than a blank stare, and notice the thing that’s been sitting untouched for a week without anyone pointing at it. When the tooling doesn’t do what you need, you find another way to get the answer.
• A creative problem solver. A lot of this work has no established playbook yet. When the tooling doesn’t do what you need, you find another way to get the answer.
• Unintimidated by technical things. You don’t need to code or have a technical degree. You do need to be the kind of person who opens the dashboard, reads the spec, clicks into the log, and works out what it’s telling you - and then can talk to an engineer about what broke without getting lost.
• Writes things down by default. Much of this job is written: tickets, changelogs, bug reports, escalations, call notes. Precise and brief beats thorough and vague. The instinct we’re hiring for treats a decision as unfinished until it’s documented somewhere the team can find it.
• Someone people can count on. Most of this role is in service of other people — ops needs an answer, an engineer needs context, your PM needs to know where something stands. On a fully remote team that means giving a straight answer, saying so when you don’t know, and coming back when you said you would. The defining trait of a good PM early in their career is simply that things don’t get dropped.

Bonus Points For

• Exposure to insurance — carrier, broker, MGA, claims, underwriting, policy admin, or an insurtech product or ops team. You don’t need to know the industry, but knowing what a policy, a premium, and a cancellation are will save you a few weeks
• Hands-on time with an observability tool — Datadog
• Experience in a QA or test role, formal or informal
• Familiarity with issue trackers as an owner rather than a user — Linear, Jira, or similar
• Exposure to insurance, fintech, marketplaces, or another regulated domain
• Previous exposure to working with a  recurring data feed from an external system.

Why Tint?

Tint isn’t just focused on transforming the entire insurance industry - we have ambitious goals, value merit and open communication, celebrating diversity and unique ideas. At Tint, we support your personal and professional growth by offering the below benefits:

• Flexible Working.  With team members working across time zones, we are outcome-focused and give our people the flexibility they need to do their best work.  To support flexible working, we’ll give you a stipend to get your home office dialed in and we’ll also reimburse you for co-working space memberships.
• Flexible Time Off. It’s pretty simple: we don’t control the days and hours that each of us works, so we’re free to manage our time however we want to achieve the goals and deliverables we committed to. We have unlimited vacation time. Use it whenever you need to recharge!
• Competitive Compensation. In addition to a competitive salary, you’ll receive equity as part of your offer.  We’re all owners - when Tint succeeds, we all succeed! We also help you maximize your money by offering an FSA and a 401(k).
• Comprehensive Healthcare. Tint covers 100% of employee (and dependent!) premiums for medical, vision and dental.
• Company Retreats to Exciting Locations. We meet in person as a company twice a year to make sure we have time to connect in real life and get to have those conversations that are better done in person. These retreats are a mix of business and fun and we always choose a cool, central-ish location - think Barcelona, Playa del Carmen, Mallorca… Add on a few days of your flexible time off and you’ve *almost* got a free vacation somewhere cool!

Location

This role is fully remote, however the ideal candidate will need to work in US time zones and be able to travel as often as 6 - 8 weeks for collaborative work opportunities.

Pay Transparency

It is Tint’s intent to pay all employees competitive wages and salaries that are motivational, fair and equitable. The goal of Tint’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage employees to stay with our organization.

This role will receive a competitive base salary, benefits, and equity. The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected hiring salary ranges for this role are set forth below.

• Tier 1 (Bay Area, NYC, LA, Seattle) = $93,500 - $110,000
• Tier 2 (Boston, Austin, Chicago, Denver, San Diego, DC) = $84,150 - $99,000
• Tier 3 (Rest of the US) = $79,475 - $93,500

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Want to know more about life at Tint?

Our careers page has everything you need to get a real feel for who we are — the traits we hire for, how we operate as a remote-first team, recent company news, and why people love working here. Worth a look before your interview.

Tint uses AI tools to support parts of our hiring process, including resume review and candidate evaluation. These tools inform but do not replace human judgment. All hiring decisions are made by people.

We are committed to building a diverse and inclusive company. We welcome people of different backgrounds, experiences, abilities, and perspectives. Tint is proud to be an equal opportunity employer and does not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please let your recruiter know if you need assistance or accommodation due to a disability.

About Tint

Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands consumers love and we are on a mission to make that happen.

Happy Tint customers include Turo, Deel, uShip, Guesty, Neighbor, BabyQuip, and CitizenShipper, among others.

We’ve raised $30M and are backed by world-class investors such as Y Combinator, QED, Deciens, Nyca, Plug and Play, WIN, Soma Capital, and Pioneer Fund.

About the Role

We’re hiring a Associate Product Manager to support one of our largest and most operationally complex product programs. You’ll report to the Staff Product Manager who owns the program, and work day to day with a small pod of engineers plus ops, data, and partner-facing teammates.

This role sits at the operational core of the product. You’ll support the product and the projects moving through it on the operational side: watching the data behind it, tracking the issues that come in, QA’ing what engineering builds against its acceptance criteria, and keeping everyone, both internally and on the partner side, current on what changed and why.

This is a first product role. You don’t need to know our domain, our partners, or our stack, and we’re not expecting prior PM experience or a technical background. We’re looking for someone curious enough to dig, disciplined enough to close the loop, and unintimidated by unfamiliar systems. The rest we will teach you.

What you’ll do at Tint

• Stay on top of the data. Track how the data the product runs on is behaving — volume, gaps, anomalies, and the issues that surface from it. You’ll be the person who notices when something looks off before anyone reports it, and who can say what changed and when.
• Keep the written record true. The part of the job we care most about. Capture is automated notes, transcripts, and summaries generate themselves. Keeping the record correct is not. You’ll maintain one source of truth per thing, reconcile the doc against what was actually agreed in the thread, and keep internal and customer-facing changelogs current after every release, so that when someone asks “why does it work this way?”, the first place they look has the right answer.
• Be the bridge to ops. Ops sees the product in the wild. You’ll be their first stop for bug reports and UI feedback — intaking it, reproducing it, sharpening it into something engineering can act on, and closing the loop back so ops knows what happened.
• QA engineering work. Before anything ships, you’ll verify it does what the ticket said it would. That means understanding the acceptance criteria well enough to test against them, catching gaps between intent and implementation, and pushing back when the two don’t match.
• Keep the board honest. Ticket hygiene and project maintenance: tickets written clearly, statuses accurate, stale work surfaced, nothing quietly rotting in a column. When something is blocked, you flag it to the staff PM early — not after it has already cost the sprint.
• Investigate. Dig into logs, dashboards, and observability tooling (Datadog and similar) to answer “why is this happening?” You won’t be expected to diagnose every issue yourself, but you should be able to gather enough evidence that the engineer who picks it up starts three steps ahead.

What We’re Looking For

• This is someone’s first product role. We don’t require a degree, a specific major, or prior PM experience — but we do want evidence you’ve worked somewhere with real stakes and standards, whether that’s a substantive internship, a first job where you owned something, or time in support, QA, ops, coordination, or analytics. We’d rather teach the craft to someone with the right instincts than hire for a résumé.
• Curious, and knows when to stop. You pull the thread when something doesn’t add up, and you ask what something actually means rather than nodding along. Much of this work happens around people who’ve been here years and talk in shorthand — asking costs you nothing here, guessing wrong three weeks later costs everyone. The other half matters just as much: recognizing when you’ve hit the edge of what you can resolve alone, and escalating cleanly instead of disappearing into an investigation for two days.
• Thinks in workflows, not screens. The expensive gaps are the ones nobody considered until QA: the state that only shows up on a renewal, the case where something gets cancelled halfway through, the step that quietly assumes someone else already did their part. You read a spec and trace the process end to end, then ask what happens when it doesn’t go that way. You’re also often the last person to see something before a user does, so you notice when a flow is confusing or an error message reads like it was written for an engineer rather than a customer - and you say so, even when the ticket technically passes.
• Works out the how. You’ll be told what matters this week. You won’t be told what the item actually requires, who needs looping in, or what has to be true before it’s done. You work that out, come back with questions rather than a blank stare, and notice the thing that’s been sitting untouched for a week without anyone pointing at it. When the tooling doesn’t do what you need, you find another way to get the answer.
• A creative problem solver. A lot of this work has no established playbook yet. When the tooling doesn’t do what you need, you find another way to get the answer.
• Unintimidated by technical things. You don’t need to code or have a technical degree. You do need to be the kind of person who opens the dashboard, reads the spec, clicks into the log, and works out what it’s telling you - and then can talk to an engineer about what broke without getting lost.
• Writes things down by default. Much of this job is written: tickets, changelogs, bug reports, escalations, call notes. Precise and brief beats thorough and vague. The instinct we’re hiring for treats a decision as unfinished until it’s documented somewhere the team can find it.
• Someone people can count on. Most of this role is in service of other people — ops needs an answer, an engineer needs context, your PM needs to know where something stands. On a fully remote team that means giving a straight answer, saying so when you don’t know, and coming back when you said you would. The defining trait of a good PM early in their career is simply that things don’t get dropped.

Bonus Points For

• Exposure to insurance — carrier, broker, MGA, claims, underwriting, policy admin, or an insurtech product or ops team. You don’t need to know the industry, but knowing what a policy, a premium, and a cancellation are will save you a few weeks
• Hands-on time with an observability tool — Datadog
• Experience in a QA or test role, formal or informal
• Familiarity with issue trackers as an owner rather than a user — Linear, Jira, or similar
• Exposure to insurance, fintech, marketplaces, or another regulated domain
• Previous exposure to working with a  recurring data feed from an external system.

Why Tint?

Tint isn’t just focused on transforming the entire insurance industry - we have ambitious goals, value merit and open communication, celebrating diversity and unique ideas. At Tint, we support your personal and professional growth by offering the below benefits:

• Flexible Working.  With team members working across time zones, we are outcome-focused and give our people the flexibility they need to do their best work.  To support flexible working, we’ll give you a stipend to get your home office dialed in and we’ll also reimburse you for co-working space memberships.
• Flexible Time Off. It’s pretty simple: we don’t control the days and hours that each of us works, so we’re free to manage our time however we want to achieve the goals and deliverables we committed to. We have unlimited vacation time. Use it whenever you need to recharge!
• Competitive Compensation. In addition to a competitive salary, you’ll receive equity as part of your offer.  We’re all owners - when Tint succeeds, we all succeed! We also help you maximize your money by offering an FSA and a 401(k).
• Comprehensive Healthcare. Tint covers 100% of employee (and dependent!) premiums for medical, vision and dental.
• Company Retreats to Exciting Locations. We meet in person as a company twice a year to make sure we have time to connect in real life and get to have those conversations that are better done in person. These retreats are a mix of business and fun and we always choose a cool, central-ish location - think Barcelona, Playa del Carmen, Mallorca… Add on a few days of your flexible time off and you’ve *almost* got a free vacation somewhere cool!

Location

This role is fully remote, however the ideal candidate will need to work in US time zones and be able to travel as often as 6 - 8 weeks for collaborative work opportunities.

Pay Transparency

It is Tint’s intent to pay all employees competitive wages and salaries that are motivational, fair and equitable. The goal of Tint’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage employees to stay with our organization.

This role will receive a competitive base salary, benefits, and equity. The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected hiring salary ranges for this role are set forth below.

• Tier 1 (Bay Area, NYC, LA, Seattle) = $93,500 - $110,000
• Tier 2 (Boston, Austin, Chicago, Denver, San Diego, DC) = $84,150 - $99,000
• Tier 3 (Rest of the US) = $79,475 - $93,500

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Want to know more about life at Tint?

Our careers page has everything you need to get a real feel for who we are — the traits we hire for, how we operate as a remote-first team, recent company news, and why people love working here. Worth a look before your interview.

Tint uses AI tools to support parts of our hiring process, including resume review and candidate evaluation. These tools inform but do not replace human judgment. All hiring decisions are made by people.

We are committed to building a diverse and inclusive company. We welcome people of different backgrounds, experiences, abilities, and perspectives. Tint is proud to be an equal opportunity employer and does not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please let your recruiter know if you need assistance or accommodation due to a disability.

The Opportunity

Caraway’s Digital Product team is responsible for delivering a best-in-class e-commerce experience. We’re looking for a Digital Product Manager to own our onsite experimentation program and drive product improvements that increase conversion and generate incremental revenue, from identifying opportunities through testing and shipping improvements.

Reporting to the Director of Digital Product, you’ll shape the customer experience across product detail pages (PDPs), cart, checkout, homepage, landing pages, and PLPs. You’ll partner with Engineering, UX, Creative, Growth, Merchandising, Analytics, CX, and Product Marketing, combining clear product judgment with hands-on technical skills and disciplined measurement.

Responsibilities

Product Strategy & Prioritization

• Translate product direction into requirements, user stories, acceptance criteria, dependencies, success measures, and sequenced delivery plans.
• Own the site experimentation roadmap, using funnel analysis, customer feedback, and behavioral insights to identify opportunities to improve conversion.
• Manage Digital Product intake across stakeholder requests, bugs, launch needs, optimization ideas, technical debt, and roadmap opportunities.
• Own backlog grooming, sprint planning, delivery follow-up, release readiness, and post-launch reviews for assigned workstreams.

Experimentation & Technical Execution

• Partner with Engineering and Design to assess feasibility, sequence work, manage tradeoffs, and resolve delivery blockers.
• Manage delivery from scoping through launch, balancing experiments with conversion-critical bugs and site improvements.
• Own QA across variants, devices, responsive layouts, cart and checkout behavior, and tracking. Partner with Engineering on feasibility, performance, release readiness, and rollback plans.
• Use HTML, CSS, and browser developer tools to inspect onsite experiences, troubleshoot issues, and make targeted changes within approved tools.
• Turn results into decisions to ship, iterate, or stop; coordinate permanent implementation and post-launch validation, keeping partners aligned on tradeoffs and next steps.

Onsite Personalization & Segmentation

• Own and expand onsite personalization and segmentation logic, including new versus returning visitors and traffic source.
• Partner with Growth, Merchandising, Creative, and UX on audience-specific content and experiences, with clear targeting rules, exclusions, and fallback behavior.
• Validate targeting and measure incremental impact through controlled testing where feasible.

Measurement & Reporting

• Partner with Analytics and Growth to establish trusted metric definitions, tracking, funnels, and dashboards before launch.
• Define sample size, test duration, success criteria, and guardrails for experiments. Apply sound statistical judgment and account for overlapping tests, promotions, and data-quality issues to prevent false positives.
• Deliver a monthly readout connecting experiment outcomes to estimated incremental revenue, including assumptions, uncertainty, rollout status, and learnings.
• Distinguish observed results from projected impact, avoid double-counting gains, and use post-launch performance to inform future product decisions.

What Success Looks Like

• Customer insights and business priorities translate into a focused roadmap and clear product decisions.
• Shipped improvements increase conversion while respecting AOV and RPV guardrails, with revenue impact measured and communicated.
• Experiments and features launch with strong QA, reliable tracking, and clear ownership.
• Results and learnings inform future work, including when to stop or change direction.

Who You Are

• You have 3–5 years of relevant experience in product management, growth, or CRO, with demonstrated ownership of e-commerce experimentation and customer-facing product improvements.
• You can walk through a feature you shipped: the customer problem, how you prioritized it, the tradeoffs you made, how you partnered with Design and Engineering, and what you learned from its performance after launch.
• You have hands-on experience designing, launching, and analyzing A/B tests, including applying sample-size requirements, statistical uncertainty, and test-duration discipline to rollout decisions.
• You can independently inspect and edit HTML/CSS, use browser developer tools, and troubleshoot responsive layouts and tracking issues. You know when a change requires Engineering support.
• You can turn customer insights and funnel data into hypotheses, make and defend prioritization decisions, and write clear requirements and acceptance criteria.
• You are comfortable working with commerce platforms, CMS tools, experimentation platforms, and analytics, and communicating results in terms of customer and business impact.

Nice to Have

• Experience with Shopify, Pack, Intelligems, or a comparable DTC commerce and experimentation stack.
• Familiarity with JavaScript, Shopify Liquid, headless commerce, APIs, or third-party integrations.
• Experience with behavioral analytics, session recordings, customer research, or onsite personalization.
• A background in growth marketing, with a strong understanding of the customer journey from paid ads through landing pages, onsite discovery, and purchase.
• Experience using AI tools to support research, analysis, or workflow efficiency, with human validation of outputs.

The anticipated base salary range for this role is $100,000 - 120,000. Final compensation will depend on a variety of factors determining the base pay at offer, including but not limited to: skills, qualifications, experience. This range provides the opportunity to progress as you grow and develop within a role.

Life at Caraway:

Who We Are:

Caraway is a home goods brand on a mission to craft well-designed, non-toxic essentials that thoughtfully raises the standards of what you cook with. We’re passionate about creating elevated products, made without forever chemicals, that are better for you, your family, and the planet. We prioritize a holistic approach to the creation of Caraway products. We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours. Our eco-friendly manufacturing process emits less CO2 than traditional non-stick coatings, and we use sustainable packaging practices and ship in packaging made from recycled materials. We pride ourselves on continuously striving to do and be better—for you and the planet—in every step of the process.

Since launching in November 2019, we’ve become one of the fastest growing digitally-native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate & Barrel, The Container Store, Costco, Zola, and many more.

We’ve amassed over 200,000+ five-star reviews from more than 2.5M+ happy customers and thousands of press hits from the likes of Vogue, Domino, Good Housekeeping, Food & Wine, Architectural Digest, PureWow, Fortune, and CNN.

Team: You will be joining a passionate and collaborative fully-remote team that prides itself on high-quality work, supporting one another, sharing our successes, and building a brand we truly love, together.

Culture: At Caraway, we value continuous learning and career growth. We strive to continually optimize our processes, ensuring that we’re thoughtful in everything we do, both internally and externally. We listen to our employees, celebrate our wins, and constantly look for ways to be better for our team, and the world.

Workplace: Being a fully-remote company, we have no headquarters and are truly distributed across the country. Our leadership team sits on both the East and West Coast and we have folks in a variety of states. We offer a monthly stipend towards co-working space should folks need to switch up their working environment every now and then.

Benefits: We value you and your family. With this in mind, full-time eligible employees are provided:

• Equity: We believe in our product and that the sky’s the limit for where our business is going. You are an asset to Caraway’s success and we think you should be rewarded for it.
• 401k: A 3% company match to help you plan for for your future
• Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions + access to FSA/HSA/Dependent Care FSA’s
• Parental Leave: Up to 12 weeks of fully paid parental leave, depending on tenure, and access to additional fertility care services via KindBody
• A Setup that works for you: From MacBook to PC, we’ve got you covered. Let us know what you prefer and we’ll get your at-home set up stocked!
• Elevate your Workspace: Annual reimbursements for you to elevate your workspace, from standing desks to desktop succulents, you got it!
• Fully Remote: Need to pick up the kids? No problem. Have a doctor’s appointment? Enjoy! Flexibility when you need it most.
• Coworking Reimbursement: Need a break from the home setting? Monthly reimbursements for you to get out of the house and work from anywhere. From day passes, to monthly memberships, the world is your oyster, we mean office.
• Events + Swag: Connection is top of mind (Yes, even in our completely remote environment). We have monthly virtual events, company wide offsites, and many opportunities for new Caraway swag!
• Leveling Up with Caraway: In addition to exciting opportunities and exposure in your day-to-day work, we offer annual reimbursements to full-time employees to support their professional development aspirations!
• #AwayFromCaraway: We believe healthy, happy humans do better work. We offer unlimited PTO in addition to our 11+ paid annual holidays and quarterly wellness days.
• Wellness Reimbursement: Monthly reimbursements for you to stay well. From meal services to gym memberships to monthly massages, we want our team to have the flexibility to choose what wellness means for them.
• Employee Discount: We provide an employee discount on all Caraway Home products so you can continue to level up your kitchen and home life, too!
• Home Upgrade(s): Complimentary product as a new hire + continuous to expand your Caraway Home collection.

Caraway is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as during outreach, reviewing applications and analyzing resumes. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us

At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations.

Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time.

Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation.

About the Role

Litify is building an AI Call Intelligence suite that turns everyday client and case conversations into structured, usable work product — and, increasingly, AI voice agents that can hold those conversations themselves. This Senior Product Manager will own that product line end to end: how calls are captured, transcribed, and summarized; how insight lands in the workflows our clients already run; and how inbound and outbound voice agents and the agentic workflows behind them take real work off our clients’ plates. The role carries full ownership of client engagement, market discovery, backlog health, and release execution.

Profile Summary

We’re looking for a Senior PM with 5+ years of product management experience, including 2+ years building or managing AI-powered products. The ideal candidate combines strategic thinking with strong operational discipline, thrives in cross-functional settings, and can confidently engage with clients, partners, and internal teams to drive AI initiatives from concept through launch. Experience with voice, conversational, or agentic AI is a strong plus, as is a background in legal or legal tech.

Core Responsibilities:

• Own the end-to-end lifecycle for Litify’s AI Call Intelligence products.
• Set the roadmap for call capture, transcription, and AI-generated summaries, balancing accuracy, speed, and cost.
• Define how conversational insight lands in the platform — case records, intake qualification, follow-up tasks, and other CRM activity.
• Ship AI voice agents for inbound and outbound use cases.
• Own the agentic workflows those calls trigger, along with the guardrails and evaluation standards for agent behavior.
• Build the QA and coaching experience: call scoring, topic detection, signals libraries, and manager review tooling.
• Lead client discovery and beta programs, and champion the voice of the customer with client-facing teams.
• Run market and competitive research to inform new opportunities and commercialization strategy.
• Translate strategy into a prioritized backlog and partner with engineering, design, data science, and GTM to ship it.
• Drive adoption and measure success through data-driven insights.

Required Experience & Skills:

• 5+ years in product management within B2B SaaS or workflow automation platforms.
• 2+ years managing AI, ML, or data-intensive products.
• Proven success leading cross-functional delivery and working directly with clients or external partners.
• Experience shipping products built on unstructured or probabilistic data, including setting quality bars and designing for model error.
• Hands-on experience with conversational or agentic AI — voice or chat agents, tool-calling and orchestration, dialog design, or evaluating autonomous systems in production.
• Experience translating business goals into technical execution.
• Excellent communication and stakeholder management skills.
• Strong organizational discipline and ability to handle multiple priorities in parallel.

Bonus Points:

• Experience with Salesforce or Salesforce-native applications.
• Experience with telephony, VoIP, or contact center platforms.
• Familiarity with speech-to-text, speaker diarization, or conversation analytics tooling.
• Experience with voice agent or conversational AI frameworks and real-time speech pipelines.
• Background in legal or legal tech, fintech, or other complex operational domains.
• Familiarity with LLMs, document intelligence, or data extraction workflows.

Reporting Line: Reports to Director, AI Product & Commercialization

Location: Remote or hybrid

Seniority Level: Senior IC with cross-functional leadership influence

Disclosure:

The estimated base salary pay range for this role is $140,000-155,000. You may also be offered a bonus and benefits.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.