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Operations Supplier Quality Engineer at Scout Motors Inc.

Manages supplier quality planning, audits, containment, change management, and production readiness for vehicle manufacturing suppliers.

Mid Posted about 4 hours ago RemoteFirstJobs Product
What this role involves

Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

  • Support supplier quality planning and execution of manufacturing, assembly techniques and quality control processes from the advanced development phase to mass production using APQP and VDA quality management processes.
  • Supportall quality performance and functional standards,to ensureall vehicle activities are met in the supply chain to meet Customer satisfaction.
  • Provide leadership at Suppliers to ensure Scout’s Quality expectations are met and that suppliers can meet the industrialization related activities on time with the Supplier Quality team and escalate when unable.
  • Responsible for proactive and reactive containment at suppliers.
  • Responsible for reviewing and participate in approval of necessary boundary samples, appearance catalogs, etc.
  • Responsible for ensuring change management occurs and is identified properly, and proactively for product architecture requests.
  • Responsible for Supplier PPAPs and ongoing activities within the supply chain from development to series production.
  • Work as a partner with the Supply chain to ensure escalations of issues are raised and resolutions areresolved in a timely manner.
  • Lead supplier improvements in cost, quality, and manufacturability.
  • Facilitate understanding of technical requirements between Suppliers with Scout Purchasing, Quality, and Design teams to always ensure proper transparency and communication.
  • Responsible for supplier audits and corrective actions to ensure their ability to meet part performance, delivery, and reliability expectations.
  • Collaborate with Scout’s Design, Quality, and Manufacturing to determine the ideal performance specifications and supplier metrics.
  •  Accountable for ongoing monitoring supplier manufacturing process development, launch readiness for new products and design changes.
  • Responsible for driving continuous improvement activities utilizing Lean Manufacturing principles.
  • Ensure suppliers have exceptionally robust processes and procedures to promote mass industrialization through efficient and seamless production of high-quality products.
  • Validate supplier corrective actions involving design and/or process changes to ensure they are capable and robust using read across methodology for similar manufacturing lines and/or suppliers.
  • Facilitate new or alternative materials for that will positively impact design robustness, quality, manufacturability, or cost reduction.
  • Participate in supplier reviews including new suppliers and design for manufacturability reviews.
  • Support / lead suppliers in efficient use of best methods of manufacturing, testing, and gauging, poke-yokes and correct tools or assembly equipment to use.
  • Drive Quality improvements with Engineering, Quality and Operations to ensure Quality KPI’s are met and drive to exceed expectations.
  • Support the planning, execution and evaluation of root cause analysis to ensure high quality of Scout production vehicles through fast response methodologies.
  • Lead, participate and drive Scout’s Quality expectations as required to ensure  KPI’s are met.
  • Act with dignity and respect on behalf of Scout when at a supplier.
  • Work to mitigate warranty claims with suppliers to drive closure and resolution of issues with the cross-functional group.
  • Work cross functionally with other departments within Scout.
  • Support NCR resolution.
  • Perform other duties as assigned.

Location & Travel Expectations:

  • This role will be based out of the Scout Motors location in Blythewood, South Carolina.
  • This role requires 4-5 days per week in the office, with regular in-person meetings and events.
  • Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
  • Travel: Domestic and international travel required, approximately 40-70% of the time. Valid driver’s license required. Passport required.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

  • Bachelor’s or Master’s degree in mechanical/vehicle engineering, industrial engineering,or related field preferred.
  • Experience in Quality Systems a plus: In-depth knowledge of Geometric Dimensioning and Tolerancing (GD&T) and inspection; PPAP/APQP/ VDA processes
  • 4-8years of experience in Automotiveor applicable Tier I experience
  • Very good technical understanding and sound specialist knowledge of vehicle development, vehicle production and supply chain management.
  • Excellentoperations experience and very good understanding of the vehicle assembly/ functionality.
  • Great written and verbal communications skills.
  • Sound knowledge of quality management and methodologies.
  • VDA Auditing Experience preferred.
  • Understanding of safety requirements
  • Understanding of IATF, VDA, ISO, DIN, and regulatory requirements
  • Strong teamwork and communication skills, a high level of assertiveness as well as entrepreneurial thinking and goal- and result-oriented decision-making skills
  • Certification in AIAG Core Tools- MSA, APQP, FMEA, Control Plans, PPAP
  • Leadership and team management abilities, with a track record of building and leading high-performing teams
  • Proven results and ability to direct supplier activities at the management level to ensure suppliers can meet customer requirements and expectations.
  • Proven ability to execute project management techniques.
  • Strong technical writing ability using SPC and data analysis as well as an ability to explain complex issues in a concise and plain manner.

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

  • Competitive insurance including:
    • Medical, dental, vision and income protection plans
  • 401(k) program with:
    • An employer match and immediate vesting
  • Generous Paid Time Off including:
    • 20 days planned PTO, as accrued
    • 40 hours of unplanned PTO and 14 company or floating holidays, annually
    • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
    • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $95,000.00 - $120,000.00

Internal Leveling Code: IC9

Notice to applicants:

  • To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
  • Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
  • Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
  • Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

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Operations Demand Planning and Inventory Optimization Manager

Manages demand forecasting, inventory optimization, and supply chain planning for a global Amazon FBA business.

Mid Posted about 5 hours ago Himalayas
What this role involves
Our client, a dynamic Amazon FBA business with a global presence, is seeking a highly analytical and detail-oriented Demand Planning and Inventory Optimization Manager to join its Supply Chain Department.
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Operations Purchasing Data Management and Governance Specialist

Manages purchasing data integration, governance, accuracy, and maintenance across business systems.

Mid Posted about 6 hours ago Himalayas
What this role involves
Data Landscape Management: Oversee the overall purchasing data landscape, ensuring data is accurately integrated and maintained across systems.
Read the full description
Operations Co-Founder & Chief Strategy Officer (CSO) – Govuni Collective

Leads organizational strategy, growth, funding, and periodic in-person campaigning as a co-founder and chief strategy officer.

Exec Remote Posted about 6 hours ago Himalayas
What this role involves
Co-Founder & Chief Strategy Officer (CSO) – Govuni Collective Location: Houston Metro Area (Remote with Periodic In-Person Campaigning) Equity Stake: 20% OwnershipSalary: Begins after Year 1 or Year 2 (Based on Funding & Revenue Growth) ---Who We AreGovuni Collective is not just a company—it’s a movement.
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Operations Procurement Specialist

Manages sourcing, purchasing, vendor coordination, and procurement processes for a healthcare organization.

Mid Remote Posted about 6 hours ago Himalayas
What this role involves
At Limitlessli, we specialize in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities.
Read the full description
Operations Wholesale Operations Assistant - Freelance, Remote

Supports wholesale operations for a consumer goods brand across retail buyer and e-commerce channels.

Junior Remote Posted about 6 hours ago Himalayas
What this role involves
About the Client Our client is a growing consumer goods brand that sells through both wholesale and e-commerce channels, working with retail buyers as well as direct consumers.
Read the full description
Operations Senior Consultant, Professional Services at Arkestro

Delivers procurement platform implementations, consults with customers on solutions, and drives successful transitions and outcomes.

Senior Posted about 7 hours ago RemoteFirstJobs Product
What this role involves

Arkestro’s Predictive Procurement Platform applies AI, game theory, and behavioral science to enterprise negotiations. It moves teams away from reactive supplier bidding toward data-driven offers that reduce friction and help both buyers and suppliers reach better outcomes faster.

Arkestro helps procurement teams influence more enterprise spend and uncover savings that traditional sourcing approaches often leave behind by applying predictive intelligence to how sourcing events are designed and executed.

We’re a hyper-growth company looking for people who take ownership and are comfortable working through complexity. This is a tremendous opportunity if you want to do meaningful work and help shape how large enterprises run procurement… Arkestro is a place where you can have a big impact.  See Arkestro in action at arkestro.com.

About this Role

Our Consultants are a key aspect of our services organization, working to ensure our customers have a successful implementation.  You will play a pivotal role in transforming the way our customers do procurement. The primary responsibility will be to deliver exceptional implementation and consulting services to our customers. You will collaborate closely with our customers to understand their unique needs, identify solutions to meet those needs, and ensure a seamless transition to Arkestro.

Our consultants are the type of people who, once they find a problem, cannot let go of that problem until they have found the right solution for the customer.  This may require having expert knowledge of what the platform can do, but it may also require the ability to think outside the box and problem-solve in new and creative ways. They advocate for the customer and are willing to zealously defend the requirements of the customer, both internally and to the customer themselves.

Working for a Series A startup is not for everyone. It requires a desire to build from the ground up. That is easy to say and harder to do. It requires working long hours, working within ambiguity, and a selfless dedication to do whatever it takes to make the customer successful. However, the results, if you are the right-minded person, are incredibly rewarding.

The ideal candidate for this role is an individual who is passionate about making our customers successful. This individual has a problem-solving mindset that drives them to view a situation from multiple perspectives before suggesting a solution. This individual is comfortable and confident in their expertise, is the voice of the customer within Arkestro, and strongly guides the customer to best-in-class solutions.

Responsibilities

  • Work directly with the customer, along with the project team, to implement the Arkestro system in the customer’s procurement process.
  • Utilize functional, technical, and product expertise to deliver best-in-class solutions for Arkestro customers
  • Review, analyze, and evaluate existing customers’ procurement processes and templates in order to effectively map them to the Arkestro solution
  • Act as lead across cross-functional teams to prepare the overall project plan and drive it through successful completion
  • Partner with business leads and IT team members to identify system or process improvements and enhancements. Be willing to challenge the status quo with new ideas and solutions
  • Act as the primary point of contact for system-based sustaining issues, product enhancements, and change requests
  • Provide training, mentoring, and overall knowledge transfer related to solution functionality as well as development and testing methodologies

Qualifications

  • US-based.
  • Minimum of  6 years of experience as either an implementation consultant, business analyst, or project manager. This includes periods of working onsite and remotely for customers.
  • Excellent communication skills with the ability to effectively engage and collaborate with stakeholders at all levels of the organization.
  • Ability to effectively resolve/drive the resolution of most complex problems that require the creation of new and innovative approaches
  • Ability to lead through influence and establish oneself as a trusted advisor with all stakeholders
  • Resilient in a changing environment and able to prioritize and manage across multiple deliverables and stakeholder groups.
  • Solves complex problems with meticulous attention to detail and exercises sound judgment based on analysis of multiple information sources
  • Passionate about working with disruptive technology and being at the forefront of helping customers be successful
  • Willing to travel 35% of the time or more
  • Ideally has procurement experience with relevant processes, tools, and the broader systems landscape

Pay Range

$130,000—$150,000 USD

Arkestro is committed to providing our employees with a benefits package designed to give you the flexibility you need to ensure a healthy life/work balance. Arkestro offers our employees great benefits and perks, including, but not limited to:

  • Competitive salary and startup equity
  • Medical, Dental, Vision insurance premiums covered up to 100% (employee only)
  • 401K discretionary employer matching
  • Unlimited PTO
  • A remote-first team with regular opportunities to get together in person for team building, design sprints, and customer visits
  • Annual budget of $1,000 for learning and professional development
  • Diverse, inclusive, highly collaborative, and vibrant culture

Arkestro is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Disclaimer

Please note this job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Arkestro reserves the right to change duties, responsibilities and activities at any time with or without notice.

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Operations Senior Executive Assistant - Remote/Hybrid Role at MySigrid

Provides senior executives with calendar, communications, travel, stakeholder, client, and operational coordination support.

Senior Hybrid Posted about 7 hours ago RemoteFirstJobs Product
What this role involves

WE ARE URGENTLY LOOKING FOR A SENIOR EXECUTIVE ASSISTANT

The Senior Executive Assistant provides high-level administrative and strategic support to senior executives, ensuring efficient management of priorities, schedules, communications, and business operations. This role requires exceptional organizational skills, sound judgment, confidentiality, and the ability to anticipate the needs of executives while managing multiple priorities in a fast-paced environment.

As a SENIOR EXECUTIVE ASSISTANT, your key responsibilities will include, but are not limited, to the following:

1)     Executive Support & Administration

a)     Provide comprehensive administrative support to stakeholders, including calendar management, meeting coordination, travel arrangements, and expense management.

b)     Manage complex and frequently changing schedules while prioritizing critical meetings and commitments.

c)     Prepare meeting agendas, presentations, reports, briefing materials, and executive correspondence.

d)     Track action items, deadlines, and follow-ups to ensure timely completion of priorities.

e)     Handle confidential information with discretion and professionalism.

2)     Communication & Stakeholder Management

a)     Serves as a primary point of contact for EAs on the team. When a team member needs guidance on a task or a task-level client situation, the Senior EA is the first point of call. This means staying sharp, informed, and ready to guide, not just execute.

b)     Act as the operational backbone of the team. Support the Customer Success Manager in account management, step in as the CSM’s proxy when needed, and serve as a secondary point of contact for clients, always ensuring nothing falls through the cracks.

c)     Draft, review, and coordinate professional communications on behalf of executives.

d)     Build effective working relationships with leadership teams, clients, partners, and employees.

e)     Facilitate smooth communication and information flow across departments.

3)     Business Coordination & Operational Support

a)     Support executive-level projects, initiatives, and strategic activities.

b)     Conduct research, compile data, and prepare summaries to support decision-making.

c)     Coordinate leadership meetings, events, and organizational activities.

d)     Identify opportunities to improve administrative processes and enhance executive efficiency.

e)     Monitor priorities and proactively address potential issues before they arise.

4)     Quality Assurance Leadership.

a)     Responsible for conducting QA audits across their assigned EAs, upholding MySigrid’s standards in task execution from documentation and process, all the way through to resolution and outcome. They are expected to provide SOP-based coaching on identified skill gaps and log all findings in the Performance Hub.

b)     Contribute to the growth of the team through process improvements, Knowledge Base contributions, and initiatives that raise the bar for how we serve our clients.

  • At least 3 years of experience as an Executive Assistant for International Companies
  • Extensive experience in using AI and Lovable is a must!
  • A high level of spoken and written business English: the ability to use the language fluently and accurately on all levels and as normally pertinent to professional needs; the ability to understand and participate in any conversation within the range of one’s own personal and professional experience with a high degree of fluency and precision of vocabulary
  • Has decent travel history
  • Has a valid passport
  • Proficiency in MS Office and web-based application
  • With a quiet place at home away from any disturbance, a laptop, a smartphone, and a fully running Wi-Fi connection of 10mbps or higher
  • Priority will be given to those who can start immediately with updated NBI and can present a Fit to Work clearance.

At MySigrid, we invest in the people who power our growth.

We believe that when our team thrives, everything else follows — so we’ve built an environment where your career and your life outside of work are equally valued.

What we offer:

  • A collaborative and supportive work environment that values creativity and initiative.
  • A fast-paced, high-energy atmosphere where your expertise will directly contribute to business growth.
  • Competitive salary package.
  • Paid Time-Offs.
  • HMO Package for the employee and two legal dependents.
  • Reimbursable internet charges.
  • Comprehensive training and continuous learning advantages.
  • Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
  • High importance to work-life balance with the opportunity to work from home part of the week.
  • Opportunity to venture into other areas of the business as you continue to contribute to the company’s growth.
  • Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
  • Work in a corporate culture that encourages collaboration, emphasizing our core values: Integrity, Passion, Teamwork & Respect, Pro-activeness, Accountability, and Determination.

Co-Working days

MySigrid has a co-working office in Ortigas where the whole team meets once a month at a minimum.

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Operations Director, Partner Programs, Enablement, and Operations

Leads partner programs, enablement initiatives, and operational processes for Ping Identity's partner ecosystem.

Lead Posted about 7 hours ago Jobicy AI
What this role involves
About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it’s not just...
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Operations Senior Revenue Operations Specialist

Manages revenue operations processes, systems, reporting, and cross-functional workflows to improve sales and business performance.

Senior Posted about 7 hours ago Jobicy AI
What this role involves
At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by...
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Operations Intern - Product Operations

Supports product and technology initiatives through planning, coordination, measurement, and process improvement.

Junior Posted about 7 hours ago Himalayas
What this role involves
As a Product Operations Intern, you will work within Acxiom’s Product organization to support the planning, coordination, measurement, and continuous improvement of product and technology initiatives.
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Operations Director, Partner Programs, Enablement, and Operations

Leads partner programs, enablement initiatives, and operational processes for Ping Identity's partner organization.

Exec Posted about 9 hours ago Jobicy AI
What this role involves
About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it’s not just...
Read the full description
Operations Senior Revenue Operations Specialist

Manages revenue operations processes and systems to improve sales performance, forecasting, reporting, and customer growth.

Senior Posted about 9 hours ago Jobicy AI
What this role involves
At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by...
Read the full description
Operations Sales Operations Associate II

Manages sales processes, data, tools, and analytics to support the sales team's efficiency and performance.

Mid Posted 1 day ago Himalayas
What this role involves
Precision for Medicine is growing and we are looking for a Sales Operations Specialist II to join our European team.
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Operations Revenue Operations Manager

Manages revenue operations processes, systems, and workflows to optimize sales and business performance.

Mid Posted 1 day ago Himalayas
What this role involves
About UsAfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape.
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Operations Infor Workbrain/WFM Funcitional Analyst - REMOTE (Atlanta, NC, US)

Analyzes and optimizes workforce management processes using Infor Workbrain WFM software to support business operations.

Mid Remote Posted 1 day ago Himalayas
What this role involves
Req ID:375409 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.
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Operations Supply Chain Manager (Procurement & Logistics)

Manages procurement and logistics operations to optimize supply chain efficiency and vendor relationships.

Mid Posted 1 day ago Himalayas
What this role involves
Job Title: Supply Chain Manager (Procurement & Logistics)About the RoleInvicta Software is seeking a dynamic and strategic Supply Chain Manager specializing in Procurement and Logistics to join our team.
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Operations Onboarding Operations Tech Lead at Twilio

Leads operational execution and architect risk/workflow strategies to streamline global onboarding processes, translating data insights into automated platform improvements.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next Onboarding Operations Tech Lead

About the job

This position is needed to lead operational execution, architect risk and workflow strategies, and build the foundational systems for global onboarding. You will ensure that users and clients transition onto our platform efficiently, meeting all verification, compliance, and platform readiness requirements without operational drag.

We are looking for a domain expert who excels at turning chaotic, multi-channel processes into streamlined, automated platform controls. The ideal candidate has masterful operational investigative skills, excels at turning complex workflow data into functional product improvements, acts as a critical bridge translating technical engineering concepts into operational execution, and thrives when operating in a highly regulated industry especially when new deadlines are rolled out.

Responsibilities

In this role, you’ll:

  • Architect Foundational Frameworks: Build and own the end-to-end Onboarding Ops roadmap, establishing baseline standard operating procedures (SOPs), service-level agreements (SLAs), and operational governance..
  • Translate Data to Strategy: Analyze operational telemetry, activation funnels, and drop-off metrics to uncover macro friction trends, directly designing targeted intervention logic and automated workflows to resolve them.
  • Bridge Operations & Product: Partner closely with Product, Engineering, and Go-To-Market teams to build long-term, structural platform controls, self-serve onboarding tooling, and automated verification checks.
  • Serve as a Technical Translator: Act as the critical link between Engineering and frontline Operations, demystifying complex technical platform changes, API updates, and engineering rollouts into actionable, easy-to-understand workflows and guidance for the operations team.
  • Optimize Operational Workflows: Drive process improvements, manage operational performance metrics (e.g., Time-to-Value, Activation Rate, CSAT), and continuously streamline manual intervention queues to maximize accuracy and team efficiency.
  • Manage High-Stakes Escalations: Serve as the final point of operational escalation for complex or high-value onboarding cases, navigating cross-functional risk vectors clearly with Legal, Trust & Safety, and Go-To-Market leaders.
  • Document & Institutionalize Knowledge: Author, refine, and maintain comprehensive runbooks, team playbooks, and training documentation for global operations teams.
  • Multiply Team Talent: Actively mentor early-in-career team members, build enablement frameworks, and lay the operational groundwork to scale the team as platform adoption grows.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • Bachelor’s Degree in a business or technology discipline, or equivalent practical job experience.
  • 6+ years of experience in operations, implementations, customer onboarding, or program management in tech, FinTech, SaaS, or complex digital ecosystems.
  • Proven track record of operating as a founding or pioneer team member, building operational frameworks, workflows, and policies in highly ambiguous environments.
  • Demonstrated experience managing cross-functional projects with Product and Engineering to automate manual operations.
  • Strong data fluency with experience using tools (SQL, Looker, Tableau, Snowflake, or similar) to analyze workflow performance, defend strategy decisions, and present findings to leadership.
  • Excellent written and verbal communication skills, with a proven ability to explain complex technical workflows and operational requirements to non-technical stakeholders.
  • Comfortable managing absolute ambiguity, working independently without constant supervision, and making high-stakes decisions under tight operational SLAs.

Desired:

  • Advanced proficiency using SQL, Python, or workflow automation platforms to manipulate large data sets and automate tasks.
  • Direct experience with user identity verification, KYC, or regulatory compliance workflows during customer onboarding.
  • Expertise in process improvement frameworks (Lean, Six Sigma, Agile).
  • Proven experience building and scaling training programs for junior operations staff.

Location

This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

  • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800
  • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800
  • Based in the San Francisco Bay area, California: $113,600 - $142,000
  • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until November 23rd, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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Operations Database Administrator - Remote US at Smile Digital Health

Database Administrator manages data store quality, performance, security, and optimization across healthcare systems while providing best practices to development and operations teams.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte’s Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing  #BetterGlobalHealth to patients everyday!

Apply today and find plenty of reasons to SMILE!

This position is responsible for the quality maintenance and performance of data stores across Smile Digital Health along with its clients and partners. As a Database Administrator, you will be tasked with enhancing data management practices and providing recommendations and best practices to development teams as required.

Responsibilities:

  • Perform Database capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery operations.
  • Act as a subject matter expert for data management and interact with internal and external teams to troubleshoot and provide best practices regarding database implementation and maintenance with our core product.
  • Contributes and assists with efforts/ projects in the deployment, maintenance, and support of data systems for internal and external projects.
  • Write and tune SQL queries and review schema designs for optimal performance.
  • Implement and maintain DBMS and data maintenance pipelines/processes to optimize data operations.
  • Plan and execute data migration plans for complex systems with large datasets.
  • Proactively and regularly make recommendations for data system improvements.
  • Collect, collate and present metrics on data systems to be used by internal and external parties.
  • Engage with multiple teams across the business including but not limited to the Core Development team, Managed Services team, partners and customers to provide database management best practices and enhancements.
  • Accountable for ensuring that all working hours are accurately reported in Netsuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in Netsuite is properly and fully utilized.
  • Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability.
  • Comply with the privacy, security and confidentiality policies.

Requirements:

  • A post-secondary degree in computer science or a related field combined with five to ten years of experience in database administration, information technology, database architecture, or a related field.
  • Extensive experience with Relational and Non-Relational database technologies (Oracle, MS SQL, PostgreSQL and MongoDB).
  • Experience with Data Warehousing technologies such as Snowflake or Redshift is nice to have.
  • Strong command of SQL and database server tools.
  • Master database tuner, can interpret and explain plans in multiple servers and understand the query optimizations required to improve them.
  • Advanced knowledge of database security and performance monitoring standards.
  • Understanding of relational modeling and strong mathematical and statistical knowledge. Experience with a few programming languages and the ability to troubleshoot connection strings and pools.
  • Minimum 3 years of experience with a Cloud Database Service (e.g. AWS RDS, Azure PostgreSQL).Minimum 2 years experience with PostgreSQL maintenance tasks (Backup and Restore. Multi-region replication etc.).
  • Experience with cloud services (AWS, Microsoft Azure, OCI) and queuing services (Kafka, Eventhubs, ActiveMQ).Working experience with Datalakes or BigData technologies is nice to have.
  • Excellent written and verbal communication skills and attention to detail.

$110,000 - $125,000 a year

Some of the benefits we offer:

\* Remote Work Environment

\* Flexible Time Away From Work Policy including PTO, Personal and Sick Days

\* Competitive Salary and Health/Medical Benefits

\* RRSP/TFSA/401K Employee Contribution

\* Life and Disability

\* Employee Assistance Program

\* FHIR Study Program and Skillsoft Learning

\* Super HAPI Fun Club

Smile’s core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work.  We are dedicated to fostering a workplace that values diversity, equity, and inclusion.

We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations Director, Clinical Operations at Generate:Biomedicines

Director leads strategic and operational oversight of global Phase 3 clinical trials, manages clinical operations teams, and ensures study execution aligned with regulatory and corporate objectives.

Lead Posted 1 day ago RemoteFirstJobs Product
What this role involves

The Role:

As we expand our late-stage development organization, we are seeking a Director, Clinical Operations to provide strategic and operational leadership for global Phase 3 development. This role will serve as the operational leader across one or more complex, late-stage studies, with full accountability for study strategy, execution, quality, budget, and delivery.

In addition to program leadership, this role includes direct line management of Clinical Operations professionals, with responsibility for hiring, developing, coaching, and building high-performing teams. The Director will play a key role in shaping operational strategy, advancing functional excellence, and strengthening Generate’s late-stage development capabilities.

Here’s how you will contribute:

Program Leadership

• Provide strategic oversight and end-to-end operational leadership for global Phase 3 studies and related development activities.

• Translate program strategy into comprehensive, executable operational plans aligned with regulatory, scientific, and corporate objectives.

• Accountable for study timelines, budgets, resource allocation, quality metrics, and overall delivery.

• Lead scenario planning, risk forecasting, and mitigation strategies at the program level.

• Partner with Clinical Development leadership to inform portfolio-level planning and decision-making.

People Leadership & Organizational Development

• Directly manage and develop Clinical Operations staff (e.g., Clinical Study Leads and/or Clinical Trial Managers).

• Recruit, hire, onboard, and retain top talent to support late-stage clinical development.

• Set performance expectations, conduct evaluations, provide coaching, and support career development.

• Build a culture of accountability, collaboration, and operational excellence.

Cross-Functional Collaboration

• Lead multidisciplinary study teams across Clinical Operations, Data Management, Biostatistics, Safety, Regulatory, Medical, Quality, and CMC.

• Act as a primary point of accountability across internal stakeholders, CRO partners, and external vendors.

• Enable effective decision-making, timely escalation, and transparent communication across teams.

Operational Excellence & Risk Management

• Oversee global study startup, site strategy, enrollment execution, monitoring approaches, and patient engagement initiatives.

• Ensure compliance with ICH-GCP, global regulatory requirements, and internal SOPs.

• Provide oversight of study budgets, vendor performance, and quality metrics.

• Establish performance metrics and drive continuous improvement across external partnerships.

• Lead inspection readiness strategy and support regulatory inspections.

• Drive proactive issue identification, risk management, and CAPA oversight.

Functional Leadership & Process Improvement

• Contribute to Clinical Operations strategy, infrastructure development, and process optimization.

• Champion innovation in trial execution, including digital tools, decentralized approaches, and patient-focused strategies.

• Share best practices and help define standards across the clinical operations organization.

The Ideal Candidate will have:

• 12–15+ years of clinical operations experience within the pharmaceutical or biotechnology industry.

• Bachelor’s degree required; advanced degree (MS, MPH, PharmD, PhD) is strongly preferred.

• Significant experience leading global late-phase (Phase 3) studies.

• Demonstrated success in direct people management, including hiring, performance management, and team development.

• Proven ability to lead complex cross-functional teams and influence at senior leadership levels.

• Strong expertise in CRO oversight, global regulatory environments, and inspection readiness.

• Strategic thinker with strong operational execution skills.

• Deep working knowledge of ICH/GCP and global clinical development regulations.

Nice to Have

• Late-phase respiratory or immunology therapeutic area experience.

• Experience building or scaling clinical development functions in a high-growth organization.

About Generate:Biomedicines

We are a clinical-stage generative biology company pioneering the AI revolution in drug design and development. We are advancing a new approach to drug creation—one grounded in the ability to design proteins with defined biological intent. By integrating machine learning with large-scale experimentation, this approach aims to reduce the uncertainty, time, and cost associated with developing protein-based medicines.

Founded in 2018, we are advancing a growing pipeline of clinical and preclinical programs across multiple disease areas and protein modalities. By unifying computational design and clinical development within a single operating model, we translate this approach into clinical-stage programs and are leading a shift from traditional drug discovery toward systematic drug generation.

At Generate:Biomedicines, we collaborate across disciplines in new ways to invent and innovate. We bring diverse perspectives to a shared goal of delivering better medicines to patients in need, faster, guided by our values and leadership behaviors.

Generate:Biomedicines is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Recruitment & Staffing Agencies : Generate:Biomedicines does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Generate:Biomedicines or its employees is strictly prohibited unless contacted directly by the Company’s internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Generate:Biomedicines and the Company will not owe any referral or other fees with respect thereto.

#LI-RT1

Compensation: The hourly pay range provided reflects our current estimate of what we anticipate paying for this non-exempt position. Your actual hourly rate will be based on several factors, including job-related skills, experience, internal equity, relevant education or training, and market dynamics. In addition, you will be eligible for an annual bonus, equity compensation, and a competitive benefits package.

Per Hour Pay Range

$186,000—$279,000 USD

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