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Lead customer enablement strategy and team, designing AI-powered learning platforms, knowledge management systems, and trainer-led programs across the customer lifecycle.
Design and deliver GTM curriculum, sales playbooks, and training programs that onboard and develop the entire go-to-market organization.
Leads the design, implementation, and continuous improvement of multi-tiered systems of supports across a charter school network to ensure all students receive effective academic and behavioral interventions.
Lead L&D strategy and a team of 4 specialists, designing technical training programs, certification paths, and onboarding to deepen product knowledge across customer support teams.
Lead L&D strategy and a team of 4 specialists, designing technical training programs and certification paths for customer support staff.